We are the market leaders in MSP – the specialist outsourcing division of ManpowerGroup Solutions.

We have identified the need for a Continuous Improvement and Innovation Manager to take responsibility for the strategic and operational change management of the TAPFIN managed service programmes to Unilever.

Managed Service Programmes (MSP) operates under our TAPFIN brand, where we optimise our clients’ contingent workforces and bring greater supplier management.


The role is offered on a permanent basis, paying a salary of between £35,000-40,000 per annum incl company car + benefits. The location of the position is flexible; however, you will be based at one of several prestigious on-site client locations: Port Sunlight, Wirral / Kingston Upon-Thames / Leatherhead, Surrey or London (Blackfriars).

Key Responsibilities

The Continuous Improvement and Innovation Manager is overall responsible for engaging with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. This role involves the development of strong stakeholder relationships to drive and engage the organisation in adopting best practice resourcing processes.

Areas of responsibilities are:

-Programme Management
-Client Service Delivery
-External Communication Management
-Internal Communication Management
-Account Management

Key skills and experience

The ideal candidate will have a proven track record in delivering neutral vendor managed service programmes and experience of managing complex client situations.

You will have the ability to effectively present information and respond to questions from managers, senior stakeholders


*Experience in an on-site MSP/RPO recruitment environment preferred
*Strong account management track record for complex, large scale clients
*Financial reporting/Data analysis- must be able to articulate and present complex data
*Must be able to liaise at a high level with clients and must be positive, decisive, driven and forward thinking.
*A flexible, can do attitude is essential
*Advanced Level Excel skills Proficient in Microsoft Office applications including Skype
*Strong oral and written communication skills
*Works effectively and collaboratively in a team environment
*Maintaining personal networks; participating in professional organisations.
*Good project management skills.
*Target driven and results focused – with a track record of delivering against objectives and business development targets.
*Ability to manage in complex / changing environments and work in virtual teams.
Apply clicking the link !

Job Reference: TT0750

Salary: Negotiable

Salary per: Annum

Job Duration: Permanent

Job Start Date: ASAP

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