Reporting to the Global Account Director, the EMEA RPO Talent Acquisition Manager will take full accountability for driving the Talent Acquisition Delivery Team across multiple locations and geographies.

In partnership with ManpowerGroup Core the role holder will ensure innovative and creative sourcing strategies are in place to support key client critical skills and recruitment strategies in addition to driving consistency and high standards across the Core Source and Screen team.

The role holder will drive key client and stakeholder engagement plans ensuring that the Talent Acquisition Managers and Partners are facing off to the right clients and that the key ownership of relationships are managed effectively to support the overall delivery of the account. They will also have key senior stakeholder relationships and set key meetings to review the recruitment delivery, forecast and demand plans in addition to gaining full insight of each business functions people strategy whilst partnering with the HRBP’s and OM’s to ensure knowledge is being shared and updates are captured appropriately.

They will ensure all contractual governance, SLA’s, KPI’s and overall compliance is adhered to and efficient running of the recruitment operations function that underpins the overall recruitment delivery across the account.

Experienced Required

  • Proven Experience leading multiregional RPO or in-house Recruitment Teams
  • RPO SME with a diverse RPO program and client background across multiple industries and disciplines with a key focus on professional hiring
  • Proven experience of managing a high performing team through effective coaching, people management and leadership
  • Experience of senior level stakeholder relationship and management Experience of devising strategies in line with client expectations to deliver against business or talent acquisition strategic objectives
  • Ability to coach and develop senior managers and teams across multiple sites and geographies
  • Commercial aptitude; pricing, contracts, service levels
  • Negotiation skills; service levels, process and technology changes
  • Advisory/consultative skills; ability to influence, manage expectations
  • Market knowledge; to be well informed of recruitment trends and be able to bring challenge and innovation based upon market intelligence

People Management

  • Manage, coach and mentor TAM’s to foster a culture of strong leadership and service delivery whilst driving effective, flexible recruitment processes that meets the needs of the HM
  • Promote a culture of development within all accounts in own area that promotes internal mobility and a strong focus on career development whilst continuing to drive a market leading service for clients and supports the team with identifying talent for future roles
  • Review capacity and performance management to drive operational excellence
  • Empowers others, delegates effectively and provides support and opportunities for growth
  • Conducts regular performance reviews with direct reports and takes appropriate action as required
  • Maintains a positive team environment through an approachable and motivational style, which actively encourages open dialogue

Client Management

  • Manage multiple client relationships across multiple sites and business lines
  • Key point of contact for the client relating to all experienced hires across UK, Ireland and Hungary and accountable for the service delivery and relationship management for all countries in their portfolio
  • Troubleshoot any and all arising client or internal issues through to resolution and manage effectively through the RAID report
  • Understand key client drivers across portfolio and ensuring the Manpower service is well positioned to deliver against and compliment them
  • Look to continuously improve the service we offer to our clients
  • Act as escalation point for our clients and operational stakeholders, using relevant experience(s) to offer efficient solutions to complex service and or commercial problems
  • SME across RPO, market and industry trends ensuring client has a clear understanding of competitor and market changes
  • Ensure effective and innovative sourcing strategies are in place to meet the overall recruitment strategy of JLR

Financial and Operational Management

  • The Account Manager look to continuously improve productivity and drive efficiencies in terms of how we operate both at a team and global account
  • Fully conversant with key contractual obligations across the client portfolio and in partnership with the UK & I Operations Manager drive efficiencies across the account
  • In partnership with Hungary Country Manger drive the commercial success of the in country portfolio through effective P&L management and ensuring achievement and/or exceeding budgetary commitments
  • Support in the creation and content with client quarterly and annual business reviews
  • Drive an agile and effective working relationship between CORE and all onsite teams
  • Introduces the client to the services of the Manpower Group and provide leads to the relevant internal contacts and maintain regular contact with those
  • Ensuring that all individual, team and account SLAs are met through effective team management
  • Actively drive the collation of workforce demand and forecast plans to support the overall operation of the account
  • Sets deadlines, monitors progress and removes barriers where possible, to ensure that work is completed on time and on budget
  • Acts as escalation point for all client issues
  • Partner with the Global Account Director and UK&I Operations Managers to support, monitor and communicate on a regular basis, financial and performance targets expected, and results achieved, by individuals and the wider account
  • Identifies, communicates and acts upon areas likely to affect account profitability
  • Drive continuous improvement opportunities within team and across the wider Manpower business

Travel between JLR and Manpower Offices required

Job Reference: TT1538

Salary: £65000 - £70000 per annum + Car + Bonus

Salary per: Annum

Job Duration: 12 Months

Job Start Date: ASAP

Job Type:

Job Location: ,

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