Ensuring the effective and efficient operation of the billing for nominated accounts in line with corporate objectives
Ensuring the quality of invoicing and supporting documentation for nominated accounts
Ensuring that all key processes are documented and reviewed within agreed timescales for nominated accounts
Establishing, managing and growing relationships with both external and internal customers, particularly for nominated accounts
To be a key member of the Billing team, involved in the systematic development of solutions for identified issues with the objective of improving efficiency, effectiveness and reducing ongoing cost.
Proactively improving the quality of invoicing through identification and resolution of issues and the continuous improvement of invoicing processes
Ensure adequate cover can be provided during periods of absence, by ensuring that billing process and deliverables are documented for the customers responsible for. Documentation should be kept up to date and completed in full in a Dummies guide style, without jargon and with screen shots.
Ensure billing work-in-progress is processed in line with departmental goals
Work with internal/external customers on billing queries, supporting documents, and contractual changes if required
Liaising with Credit Control to resolve debt issues as required
Liaising with Credit Assessment to ensure that billing requirements are correctly recorded against customer accounts as required
Attend internal/external meetings if necessary to resolve problems and /or disputes.
Adhoc activities as directed.
Due to the nature of the changing issues facing the organisation there will be a need for a flexible approach to changing priorities and the balancing of a challenging workload.
About ManpowerGroup
About ManpowerGroup
As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.
Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.
Exciting Opportunity: Senior Compliance Co-ordinator - Join Our Team!We're thrilled to announce an opportunity for a Senior Compliance Co-ordinator to spearhead a brand new role within our esteemed organisation.This is a hybrid opportunity based in Coventry with an immediate start! About Us: At ManpowerGroup Talent Solutions, we're pioneers in revolutionising the recruitment landscape. We're on a mission to redefine excellence and efficiency in talent acquisition. As we continue to elevate our standards, we're seeking a diligent and experienced Senior Compliance Co-ordinator to join our dynamic team.Role Overview: As our Senior Compliance Co-ordinator, you will be at the forefront of ensuring that our recruitment processes adhere to the highest standards of compliance. You'll be instrumental in establishing governance and controls while driving compliance and audit activities to optimise our operational performance. Key Responsibilities:Conduct regular audits and reviews to uphold compliance with relevant legislation, regulations, and company policies.Pioneering the creation of comprehensive compliance files to showcase our end-to-end recruitment process.Develop and maintain meticulous compliance documentation, including policies, procedures, and training materials.Collaborate closely with internal teams and stakeholders to address compliance-related challenges and implement effective solutions.Liaise with clients to understand their compliance requirements and ensure alignment with our policies and procedures.Maintain meticulous records and documentation to track compliance activities and outcomes. Desired Skills & Experience:Thorough understanding of relevant legislation and regulations, including GDPR, employment law, and UK Right to Work legislation.Exceptional communication and interpersonal skills, coupled with the ability to foster collaboration with stakeholders.Possess an analytical mindset with the knack for identifying compliance risks and crafting effective mitigation strategies.Impeccable attention to detail, essential for scrutinising files and delving into information.Previous experience in HR or recruitment, preferably within recruitment process outsourcing (RPO) or managed services providers (MSP), is advantageous. Join Us in Shaping the Future: This is more than just a job; it's an opportunity to shape the future of compliance within talent acquisition. If you're ready to embark on an exhilarating journey and make a profound impact, we want to hear from you!Apply Now and Be Part of Something Extraordinary! Don't miss out on this exciting opportunity to become our Senior Compliance Co-ordinator. Apply now and be part of our pioneering team that's redefining the future of talent solutions. Apply now!
Senior Compliance Coordinator
Coventry
| Permanent
| £25000 - £28000 per annum
Exciting Opportunity: Senior Compliance Co-ordinator - Join Our Team!We're thrilled to announce an opportunity for a Senior Compliance Co-ordinator to spearhead a brand new role within our esteemed organisation.This is a hybrid opportunity based in Coventry with an immediate start! About Us: At ManpowerGroup Talent Solutions, we're pioneers in revolutionising the recruitment landscape. We're on a mission to redefine excellence and efficiency in talent acquisition. As we continue to elevate our standards, we're seeking a diligent and experienced Senior Compliance Co-ordinator to join our dynamic team.Role Overview: As our Senior Compliance Co-ordinator, you will be at the forefront of ensuring that our recruitment processes adhere to the highest standards of compliance. You'll be instrumental in establishing governance and controls while driving compliance and audit activities to optimise our operational performance. Key Responsibilities:Conduct regular audits and reviews to uphold compliance with relevant legislation, regulations, and company policies.Pioneering the creation of comprehensive compliance files to showcase our end-to-end recruitment process.Develop and maintain meticulous compliance documentation, including policies, procedures, and training materials.Collaborate closely with internal teams and stakeholders to address compliance-related challenges and implement effective solutions.Liaise with clients to understand their compliance requirements and ensure alignment with our policies and procedures.Maintain meticulous records and documentation to track compliance activities and outcomes. Desired Skills & Experience:Thorough understanding of relevant legislation and regulations, including GDPR, employment law, and UK Right to Work legislation.Exceptional communication and interpersonal skills, coupled with the ability to foster collaboration with stakeholders.Possess an analytical mindset with the knack for identifying compliance risks and crafting effective mitigation strategies.Impeccable attention to detail, essential for scrutinising files and delving into information.Previous experience in HR or recruitment, preferably within recruitment process outsourcing (RPO) or managed services providers (MSP), is advantageous. Join Us in Shaping the Future: This is more than just a job; it's an opportunity to shape the future of compliance within talent acquisition. If you're ready to embark on an exhilarating journey and make a profound impact, we want to hear from you!Apply Now and Be Part of Something Extraordinary! Don't miss out on this exciting opportunity to become our Senior Compliance Co-ordinator. Apply now and be part of our pioneering team that's redefining the future of talent solutions. Apply now!
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.