Customer Service Advisor

Recruitment Advisor

Customer Service Advisor- RecruitmentOur Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamWho will you be working with?As part of the Babcock recruitment Hub you will manage the process of hiring key talent into Babcock International. This involves providing excellent service against agreed performance objectives whilst following and documenting the recruitment process. You will be based mainly from home at the moment, with a view to work from the Central Bristol office in the future. What will you be doing?Managing the end to end recruitment process for all Babcock internal and direct applicants whilst providing excellent customer and client service.Undertake candidate telephone interviews in order to identify and qualify them for vacancies.Preparing CVs ready for submission to ensure quality and accuracy.Receiving and providing CV feedback to candidates.Booking and preparing candidates and clients for interviews.Debriefing candidates and clients after interviews.Presenting offers to candidates and agreeing terms and conditions.Working within the delivery timescales as agreed with the client.Act as a flexible resource supporting other key clients and functions during changes in demandMaintaining detailed candidate and client records in line with GDPR.Managing the candidates progression through appropriate systemsEnsuring that any client/vacancy requirements are adequately recorded.Recording key KPI information including CV submissions, interviews arranged and placements.Formatting CVsAbout YouWhat are we looking for ?Experience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroupExcellent telephone skills (basic sales, negotiation, message handling, service).Good IT skills and ability to learn new systems and processes quicklyGood reasoning skills and ability to screen and eventually interview applicants and make sound judgements on suitability.Reasonable presentation skills.Basic negotiation skills.Whats in it for you?Basic salary of up to £20k + bonus of up to £3k per yearExtensive career opportunities and access to hundreds of roles across ManpowerGroup each year award winning learning and developmentBe part of a fun and sociable team that regularly celebrates successPlease apply accordingly for immediate consideration

Recruitment Advisor

Recruitment Advisor Our Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamWho will you be working with?As part of the Babcock recruitment Hub you will manage the process of hiring key talent into Babcock International. This involves providing excellent service against agreed performance objectives whilst following and documenting the recruitment process. You will be based mainly from home at the moment, with a view to work from the Central Bristol office in the future. What will you be doing?Managing the end to end recruitment process for all Babcock internal and direct applicants whilst providing excellent customer and client service.Undertake candidate telephone interviews in order to identify and qualify them for vacancies.Preparing CVs ready for submission to ensure quality and accuracy.Receiving and providing CV feedback to candidates.Booking and preparing candidates and clients for interviews.Debriefing candidates and clients after interviews.Presenting offers to candidates and agreeing terms and conditions.Working within the delivery timescales as agreed with the client.Act as a flexible resource supporting other key clients and functions during changes in demandMaintaining detailed candidate and client records in line with GDPR.Managing the candidates progression through appropriate systemsEnsuring that any client/vacancy requirements are adequately recorded.Recording key KPI information including CV submissions, interviews arranged and placements.Formatting CVsAbout YouWhat are we looking for ?Experience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroupExcellent telephone skills (basic sales, negotiation, message handling, service).Good IT skills and ability to learn new systems and processes quicklyGood reasoning skills and ability to screen and eventually interview applicants and make sound judgements on suitability.Reasonable presentation skills.Basic negotiation skills.Whats in it for you?Basic salary of up to £20k + bonus of up to £3k per yearExtensive career opportunities and access to hundreds of roles across ManpowerGroup each year award winning learning and developmentBe part of a fun and sociable team that regularly celebrates successPlease apply accordingly for immediate consideration

Customer Service - Recruitment

Customer Service - Recruitment3 month fixed term contract with potential to secure permanent roleSince first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every year.As Recruitment Consultant and Account Coordinator within the Brook Street Public Sector team, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce. What's in it for you?An OTE of up to £22k per annum ( Basic up to 20k + Bonus)Award winning learning and developmentWork with a successful high-performing teamWork for one of the worlds most ethical companies- as voted by Fortune MagazineOpportunity to secure a permanent role within the worlds largest temp recruitment agencyRole Responsibilities:Working with Client Manager's to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsConducting telephone screening for applicants in response to advertisingArranging interviews and conducting when necessaryDealing with and co-ordinating responses to ad-hoc contract issues and problemsImplement HR policies and proceduresCarry our efficient exit proceduresManage account finance by providing figures as required and correct invoicingEnsure compliance with company, client and legislative requirements.Maintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsDeliver a comprehensive Induction plan to all new starters and promote a successful retention planComply with the Company's Business Ethics and standards of excellenceVisiting clients onsite for meetings and to induct new temporary workersPromote Brook Streets Image through appearance and conductExperience and skills required:Experience of working within Recruitment or a Customer Service / Admin role previously is advantageousMust have excellent organisational skills and be able to work under pressure and to tight deadlinesMust have communication skills both written and verbalMust be able to speak with both candidates and the client by telephone and over emailMust have great attention to detailMust be adaptable and willing to learnMust be driven and motivatedMust always be extremely personable and professionalMust hold a full UK Driving LicencePlease call Nikita on 07585558186 for immediate consideration or click 'apply'

Recruitment and Account Coordinator

Recruitment and Account Coordinator3 month fixed term contract with potential to secure permanent roleSince first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every year.As Recruitment Consultant and Account Coordinator within the Brook Street Public Sector team, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce. What's in it for you?An OTE of up to £22k per annum ( Basic yp to 20k + Bonus)Award winning learning and developmentWork with a successful high-performing teamWork for one of the worlds most ethical companies- as voted by Fortune MagazineOpportunity to secure a permanent role within the worlds largest temp recruitment agencyRole Responsibilities:Working with Client Manager's to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsConducting telephone screening for applicants in response to advertisingArranging interviews and conducting when necessaryDealing with and co-ordinating responses to ad-hoc contract issues and problemsImplement HR policies and proceduresCarry our efficient exit proceduresManage account finance by providing figures as required and correct invoicingEnsure compliance with company, client and legislative requirements.Maintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsDeliver a comprehensive Induction plan to all new starters and promote a successful retention planComply with the Company's Business Ethics and standards of excellenceVisiting clients onsite for meetings and to induct new temporary workersPromote Brook Streets Image through appearance and conductExperience and skills required:Experience of working within Recruitment or a Customer Service / Admin role previously is advantageousMust have excellent organisational skills and be able to work under pressure and to tight deadlinesMust have communication skills both written and verbalMust be able to speak with both candidates and the client by telephone and over emailMust have great attention to detailMust be adaptable and willing to learnMust be driven and motivatedMust always be extremely personable and professionalMust hold a full UK Driving LicencePlease call Nikita on 07585558186 for immediate consideration or click 'apply'

Recruitment and Account Coordinator

Recruitment and Account Coordinator3 month fixed term contract with potential to secure permanent roleSince first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every year.As Recruitment Consultant and Account Coordinator within the Brook Street Public Sector team, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce. What's in it for you?An OTE of up to £25k per annum ( Basic yp to 20k + Bonus)Award winning learning and developmentWork with a successful high-performing teamWork for one of the worlds most ethical companies- as voted by Fortune MagazineOpportunity to secure a permanent role within the worlds largest temp recruitment agencyRole Responsibilities:Working with Client Manager's to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsConducting telephone screening for applicants in response to advertisingArranging interviews and conducting when necessaryDealing with and co-ordinating responses to ad-hoc contract issues and problemsImplement HR policies and proceduresCarry our efficient exit proceduresManage account finance by providing figures as required and correct invoicingEnsure compliance with company, client and legislative requirements.Maintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsDeliver a comprehensive Induction plan to all new starters and promote a successful retention planComply with the Company's Business Ethics and standards of excellenceVisiting clients onsite for meetings and to induct new temporary workersPromote Brook Streets Image through appearance and conductExperience and skills required:Experience of working within Recruitment or a Customer Service / Admin role previously is advantageousMust have excellent organisational skills and be able to work under pressure and to tight deadlinesMust have communication skills both written and verbalMust be able to speak with both candidates and the client by telephone and over emailMust have great attention to detailMust be adaptable and willing to learnMust be driven and motivatedMust always be extremely personable and professionalMust hold a full UK Driving LicencePlease call Nikita on 07585558186 for immediate consideration or click 'apply'

Recruitment Consultant

Recruitment ConsultantOur Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamWho will you be working with?Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every yearAs a Perms Consultan at our Woking Branch, your role will involve identifying potential business opportunities with new clients and maintaining and developing relationships with existing clients.The RoleSo, what will you be doing? Develop and maintain business relationships with appropriate client contacts through a structured approachSpeculatively represent applicants in line with business guidelinesAddress issues in a timely manner and identify solutions with relevant parties implementing them in agreed timescalesIdentify core applicants using appropriate attraction techniquesDevelop and maintain an effective business relationship with all core-applicants and permanent workers including but not restricted too registering and interviewing the applicant to establishing their requirements, strength and key skills through appropriate computer assessments including AdvantageIdentify suitable booking opportunities for applicants and communicating all requirements of the jobComply with the Company's Business Ethics and standards of excellence.Monitor customer service through the Quality Management ProgrammePromotion of Brook Street's professional image through the appearance and conduct of the branch staffUphold Brook Street's brand profile at all times through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsMonitor developments and trends in the local market including competitor activityMaintain profitable margins through appropriate charge rates within business guidelinescontribute to the maintenance of quality housekeeping About You What are we looking for?ProffesionalismMotivationAdaptabilityResilienceLearn-ability What's in it for you?An excellent basic salary and commission structureWork for a company that's been voted the worlds most ethical three years runningBenefit from award winning learning and developmentAccess to hundreds of opportunities across ManpowerGroup each yearWork with a fun and friendly team that will drive you to be the best Apply now for immediate consideration or for further details prior to applying please contact Nikita Shellard on 07585558186

On-site Recruitment Account Manager

Account Manager- 9 Month Fixed Term ContractOur Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The Job PurposeThe onsite Account Manager is accountable for the end-to-end contractual operational delivery for their region. This includes a hands-on approach to all aspects of Recruitment, HR, Employee management and Client governance. Your role will be to ensure that all sites within your remit whether based on or off site receive the same level of service in line with the agreed operational KPI's. Reporting to the Senior National Account ManagerThe RoleSo, what will you be doing? Develops a strong consultative relationship with key stakeholders on the account to focus on client needs and business drivers.Leadership of performance for own area and required meetings and communications to ensure that the daily running of the area is meeting the Service Levels.Consultative client governance up to and including Senior Management levelResponsible for regional market insight - deployment of strategiesDelivery of operational KPI's and SLA MetricsEnsure all Recruitment activity is delivered across the region.Work closely with MPG colleagues ensuring best practice methods / insight is utilized.Ensure effective conversations/ meetings are completed within operational timescales.Developing the capability of individuals through the coaching culture/development plans and strong performance management processes and solid succession plansEnsure team members are managed effectively to provide information as required to key stakeholders providing a delivery of customer service and promoting a people focused culture.Work closely with HR/Operations Team to ensure all complaints and HR issues are dealt with promptly and effectively in line with employment law.Specific Activity Daily/ Weekly calls and site/Ops meetings with client stakeholders as per site agreed guidelines.Staff and Employee Engagement ActivitiesWeekly team Call (peer to peer), monthly AM team meeting, quarterly account meetingBi-weekly Account manager callTeam 121'sHR Activity ManagementRecruitment Assessment Centre ManagementEmployee Coaching and developmentAbout YouWhat are we looking for? Recruitment experience, either agency- or client-side, in a fast-paced, commercially focused environmentClient and account management experience, including direct client contact and stakeholder management responsibility.Excellent Man-management experience and capability to manage across multiple sites and remote teams through adopting a high-performance coaching culture.IT Skills - Excel and PowerPoint to Pivot/MACRO/Graph levelStrong communication skills (written and verbal) with the ability to work in a fast-moving and changing environment.Creative thinker with a confident 'can-do' approachExcellent HR Process / Legislative AwarenessStrong Leadership and team player, to be a role model for and on behalf of MPG.Must be able to demonstrate MPG values and behaviors.Must be flexible and be able to travel.Please click 'apply' for immediate consideration

Recruitment Consultant - Temporary staffing

Recruitment Consultant - TemporariesOur Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamWho will you be working with?Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every yearAs a Perms Recruitment Consultant in our Birmingham, your role will involve identifying potential business opportunities with new clients and maintaining and developing relationships with existing clients.The RoleSo, what will you be doing? To identify potential business opportunities with new clients and establish their requirements and value to the company▪ Develop and maintain business relationships with appropriate client contacts through a structured approach▪ Speculatively represent applicants in line with business guidelinesMaintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential▪ Speculatively represent applicants in line with business guidelinesIdentify core applicants using appropriate attraction techniques▪ Develop and maintain an effective business relationship with all core-applicants and temporary workers including but not restricted too registering and interviewing the applicant to establishing their requirements, strength and key skills through appropriate computer assessments including Advantage▪ Ensure applicants are fully briefed on appropriate job specs and prepared for interviews where appropriate▪ Follow-up with applicants after placement has been madeEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants▪ Maintain an effecting filing system ensuring client and applicant details are accurate and well documented▪ Complying with the company's Business Ethics and standards of excellenceUphold Brook Street's brand profile at all times through the effective management of both clients and applicants▪ Ensure adherence to personal activity and revenue targets▪ Monitor developments and trends in the local market including competitor activity▪ Maintain profitability through the Company fee structure About You What are we looking for?Ideally a background in 360, Temps RecruitmentMotivationAdaptabilityResilienceLearn-ability What's in it for you?An excellent basic salary and commission structureWork for a company that's been voted the worlds most ethical three years runningBenefit from award winning learning and developmentAccess to hundreds of opportunities across ManpowerGroup each yearWork with a fun and friendly team that will drive you to be the best Apply now for immediate consideration or for further details prior to applying please contact Nikita Shellard

Recruitment Consultant - Temporary staffing

Recruitment Consultant - TemporariesOur Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamWho will you be working with?Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every yearAs a Perms Recruitment Consultant in our Birmingham, your role will involve identifying potential business opportunities with new clients and maintaining and developing relationships with existing clients.The RoleSo, what will you be doing? To identify potential business opportunities with new clients and establish their requirements and value to the company▪ Develop and maintain business relationships with appropriate client contacts through a structured approach▪ Speculatively represent applicants in line with business guidelinesMaintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential▪ Speculatively represent applicants in line with business guidelinesIdentify core applicants using appropriate attraction techniques▪ Develop and maintain an effective business relationship with all core-applicants and temporary workers including but not restricted too registering and interviewing the applicant to establishing their requirements, strength and key skills through appropriate computer assessments including Advantage▪ Ensure applicants are fully briefed on appropriate job specs and prepared for interviews where appropriate▪ Follow-up with applicants after placement has been madeEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants▪ Maintain an effecting filing system ensuring client and applicant details are accurate and well documented▪ Complying with the company's Business Ethics and standards of excellenceUphold Brook Street's brand profile at all times through the effective management of both clients and applicants▪ Ensure adherence to personal activity and revenue targets▪ Monitor developments and trends in the local market including competitor activity▪ Maintain profitability through the Company fee structure About You What are we looking for?Ideally a background in 360, Temps RecruitmentMotivationAdaptabilityResilienceLearn-ability What's in it for you?An excellent basic salary and commission structureWork for a company that's been voted the worlds most ethical three years runningBenefit from award winning learning and developmentAccess to hundreds of opportunities across ManpowerGroup each yearWork with a fun and friendly team that will drive you to be the best Apply now for immediate consideration or for further details prior to applying please contact Nikita Shellard