At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
So, what will you be doing?
You will have ultimate responsibility for the delivery of a first-class HR Contract Management service to both the client and Manpower employees on assignment, with additional responsibility for the fleet of vehicles, mobile telephones and other assets utilised by staff on assignment within your own geographical area or team where applicable. Supervision and control responsibilities, output service levels and task direction are delivered by the client management team.
In return, we offer you excellent corporate training opportunities as well as on-going coaching and assistance - including a working knowledge of Manpower's internal departments that support corporate service delivery, vehicle provision and asset management.
Profile:
Organised, confident, approachable, resilient and flexible in terms of travel and working hours as the client & teams you will be working with are working remotely. Possessing strong time management skills, the ability to work under pressure, manage a large workload on your own initiative as well as being part of a team. You may be required to cover more than one client / field staff group within a geographical area, to be defined based on volumes. Previous supervisory experience required.
Business Focus:
Develop relationships with the Client User Managers to ensure a full understanding of their business, operational challenges and resourcing requirements in order to deliver excellent service and maximise any additional business opportunities that arise.
Generate and investigate new leads and potential opportunities with current and potential user managers
Develop a thorough knowledge and understanding of user-managed departments in which the contract operates. Where appropriate, develop specialist knowledge and keep abreast of all new developments within the client and the marketplace
Be the interface between the client, staff on assignment and internal support functions to provide a seamless service to all.
Responsibilities:
Recruit and retain suitably qualified and experienced staff in a timely manner, using the Shared Support functions and wider team
Conduct an induction for every new start within two weeks of commencement of employment (preferably on first day)
Conduct a review at the end of each employee's probationary period with feedback from the client manager
Conduct an appraisal for every employee, within SLA, then annually, based on feedback from the client manager
Conduct an exit interview prior to leave date and a vehicle audit on last day of employment for all leavers
Investigate all conduct and performance issues and action as necessary in line with the Company Disciplinary Procedure
Provide effective solutions to 'people' issues
Foster positive relationships with any union bodies both locally & regionally
Facilitate incentive programmes, recognition and awards
Provide career management and training advice i.e. soft skills, GLC, etc
Provide strategic and tactical support to employees
Salary benchmarking and salary management
Asset ordering, monitoring and auditing (Vehicles and Mobile Phones where appropriate)
First point of escalation for client managers and employees
Hold a monthly meeting / contact call with client manager
Develop and foster close customer relationships
Ensure that billing queries are resolved quickly and efficiently
Continually work with client to identify cost savings
Provide management information in terms of reports as required
Facilitate a bi-annual Job Satisfaction Survey
Achievement of all contract SLA's (currently based on appraisals, attrition and recruitment)
Operate within budget and optimise profitability
Gain a full understanding of the Terms and Conditions of employment to aid in answering queries and dealing with issues
Assist in the resolution of Purchase Order Number queries as and when required
Undertake ad-hoc project work as required
Comply with any reasonable request made of you from internal line management.
Attendance Management, including RTW's, counselling and disciplinaries, liaison with external bodies where required e.g. occupational health
Manage and administer contractual changes at local level e.g. working hours, shifts etc
Management of employee grievances
Provision of advice and education where required.
Performance management
This is a fantastic opportunity to join a great team and make a real impact, click apply to hear more
About ManpowerGroup
About ManpowerGroup
As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.
Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.
CONTRACTS COORDINATOR DO YOU HAVE HR OR ADMIN EXPERIENCE?DO YOU LOVE WORKING IN A FAST PACED SETTING?ARE YOU LOOKING FOR FLEXIBLE HOURS? (FULL TIME OR PART TIME)? Gloucester, UKFull Time hours or Part time hours available! Training + Bonus offered.This role is based on site managing various admin tasks Experience required: Strong administrative and people skills. Able to multitask and speak to stakeholders and have a strong eye for detail. Clear communicator and can deal in a fast paced setting. Job Purpose:To achieve agreed performance targets and contribute to consistent growth of the account by ensuring fulfilment of orders received and effectively managing employee relations, whilst maintaining high levels of compliance in co-operation with the local and wider account team. This is an on-site office-based role with some travel required to other sites within the account. Job Duties:All recruitment orders are fulfilled within the agreed SLA requirements and KPI targets achieved.Proactively identifies and meets additional recruitment and fulfilment needs with a goal to achieve 100% fulfilment across sites.Ensuring that all work is conducted in accordance with Manpower's values and standards.Supports Contract Manager in all workforce RTWI, counselling and disciplinary matters.Resolves contingent workforce and client queries promptly and accurately.Maintains accurate database records and highly accurate reporting.Maintains and drives high worker and client service satisfaction levels/scores.Swiftly identifies, responds (and escalate when required) to issues that could put Manpower at risk of not meeting contractual obligations.To ensure that all activity complies with all Company policies, procedures and legal requirements including health and safety and employmentTo ensure high levels of on-boarding complianceTo take a proactive approach to co-ordinating staffing levels and respond with pace and agility to changing client requirements. Skills Needed:Hard work ethicDrive / PassionDeterminationResilienceDelivery Focused Benefits and Perks:Amazing training, coaching and development opportunities within ManpowerGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!Work for a business that believes in work/life balance PLEASE APPLY TODAY AND A CONSULTANT WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Senior Client Business Partner
New Malden
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity based in and around New Malden.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Senior Client Business Partner
England
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity in the South West.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Senior Client Business Partner
New Malden
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity based in and around New Malden.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Senior Client Business Partner
England
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity in the South West.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Senior Client Business Partner
New Malden
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity based in and around New Malden.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Senior Client Business Partner
England
| Permanent
| Negotiable
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity in the South West.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.