National Account Manager - 6-month initial contract with potential for extension
This role can be based from anywhere in the UK, However you must have a driving licence and be willing to travel
Our Ambition
At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
The Team
Who will you be working with?
The National Account Manager working for Brook Street, you will join an already successful team of 6 National Account Managers whose primary focus is to secure, develop and retain opportunities from our key strategic frameworks, and develop relationships with key external and internal stakeholders to deliver profitable business. This role will involve working with one of Brook Streets Key Public Sector clients initially, with opportunity to support further clients in the future.
The Role
So, what will you be doing?
Business Development
To identify and increase business opportunities through day to day communication with departments and client including meeting with Key stakeholders face-to-face to educate and promote our business.
Ensure enough marketing and branch activity to meet the Departments fulfilment requirements
Continuous improvement and further business development of the account to ensure retention and growth
Maintaining the revenue and Gross Profit of the Client, ensuring all additional revenue opportunities are taken and manage the implementation of projects and new services. Projects may include Pay Reviews and legislative / compliance changes
Conduct regular quality assessments to include quality of service of temps and applicants to Client
Training and Development
Providing ongoing coaching and support to operational teams and Implementing effective team building and motivational ideas
Support fulfilment of all roles and attend BM/Branch Meetings if required
Ensuring internal communications are updated in-line with Client's technical specifications
Compliance
Ensure compliance with Company, client and legislative requirements
Comply with the Company's Business Ethics and standards of excellence
Co-operate with regular audits to ensure compliance
Financial Results
Monitor and communicate financial and performance targets and actual performance achieved both as individually and collectively within Operations
Adhere to contract terms in relation to fees, margins and payment terms
Prepare monthly and annual forecasts for client and identify and advise in action areas likely to affect profitability
To check and send MI to the client on a monthly basis
Action effective controls in line with BS ISO 9002 standards
About You
What are we looking for?
Pro-actively seeks opportunities for the team to attract and win new framework business
Monitors performance to deliver against objectives/ deadlines / targets
Builds wide and effective networks of contacts inside and outside the organisation
Worked closely with the group, including the central teams, branch networks, marketing and operations teams
Puts the client first - demonstrates a commitment to meeting clients requirements and expectations
Experience of using data and trend analysis to inform future sales strategies
Articulate communicator, developed negotiation and persuasion skills
Works in a systematic, structured way, plans and manages own time effectively.
Track record in delivery wins and profitable business across Group frameworks
Upholds the group values and behaves with integrity towards clients and prospects
Makes rational commercially sound business judgements from available information.
Good understanding of public sector
Please contact to be considered immediately.
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Recruitment Account Coordinator
Bristol
| Permanent
| Up to £25000 per annum + + Commission, Hybrid working, Benefits
Recruitment Account Coordinator | Base salary of £25000 + Bonus |Bristol - HybridBrook Street is on the lookout for an experienced and enthusiastic Recruitment Account Coordinator. If you have what it takes to communicate with hiring managers, stakeholders and candidates efficiently and complete admin tasks such as compliance and referencing to accomplish the smooth running a successful account, keep reading!Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.Key ResponsibilitiesClient & Applicant managementWorking with clients to discuss recruitment requirementsSustain existing client relationships and maximise new business to increase revenue.Proactively source suitable applicants to meet requirements via all job advertisements.Conducting telephone screening with applicants and arranging interviewsCoordinating responses to ad-hoc contract issuesManage account finance by providing figures as required and correct invoicing.Sustain existing client relationships.ComplianceEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsMaintain an effective filing system ensuring client and applicant details are accurate and well-documentedComplying with the company's Business Ethics and standards of excellence.Corporate OperationsUphold Brook Street's brand profile at all times through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsMonitor developments and trends in the local market including competitor activityMaintain profitability through the Company fee structure.Experience/Skills requiredPrevious client management experienceCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a money-motivated attitudeFirst-class communication skills.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.Interested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Team Manager
Bristol
| Permanent
| Negotiable
ManpowerGroup are pleased to be hiring for a Recruitment Team Manager to join our Bristol based team!This is a permanent, hybrid opportunity working from our Bristol office 2 - 3 days a week.As a Team Manager, you will be responsible for a team of Client Business Partners, supporting them in the delivery of our workforce solutions. You will proactively partner with client stakeholders to understand their recruitment requirements and to ensure these are managed by the team against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting all set KPIs and SLAs.Key Responsibilities:Manage the Client Business Partners to deliver our workforce solutions to the client, ensuring that through the team we achieve fulfilment of all recruitment requirements through an exceptional service to our clients.Conduct regular 1-2-1 reviews, to manage and enhance individual and team performance, and hold regular career conversations to support career developmentEnsure the team has a talent pipeline for future hiring needs, engaging with our central recruitment function and other internal teams where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementTake action to monitor and manage costs related to own work and that of the team, additionally reviewing that the performance and costs of 3rd parties are within target.Ensure there is a positive candidate experience throughout the recruitment processEnsure all vendor management systems are utilised in a compliant manner to produce positive audit resultsDevelop strong relationships with key stakeholders, both internally and externallyDeal with complex situations or escalations and effectively resolve potential issues or areas of conflictShare data and insights from systems and through research, to inform and recommend recruitment strategies and market approaches.Experience required:You will have proven experience of managing a team through effective coaching, people management and leadershipYou will have experience managing senior stakeholders through a variety of communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to collaborate at a high level and be positive, decisive, driven and forward thinking.If this sounds like the opportunity for you, apply now!
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.