At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
The Role
So, what will you be doing?
Reports to: Head of Logistics
Job purpose: To develop Manpower's logistics accounts ensuring Manpower retain this valuable client base and deliver growth through effective relationship management and exceptional service delivery. Responsible for account service delivery through the end to end recruitment process on a regional and national basis. You will be coordinating successful delivery utilising resource and expertise across the branch network and our support services as well as any specialisms required from across the ManpowerGroup.
Responsible for retaining and developing our logistics accounts on a national basis
Develop strong consultative relationships with key stakeholders to focus on client needs and business drivers
Driving performance to ensure we are meeting SLA's and contractual obligations
Consultative client governance up to and including senior management level
Responsible for regional market insight - deployment of strategies
Coordinating high volume national recruitment campaigns
Work closely with MPG colleagues ensuring best practice methods / insight is utilised
Ensure effective conversations/ meetings are completed within operational timescales
Work closely with HR/Operations Team to ensure all complaints and HR issues are dealt with promptly
Attend all daily and weekly calls and meetings in line with SLA's
Understand individual account end to end specifics from order process through to billing process
Successfully co-ordinate a variety of delivery models ensuring a collaborative approach across the branch network and support services as well as ManpowerGroup as appropriate to deliver a consistently first-class service
Relationship mapping across multiple client contacts to ensure an in-depth relationship / partnership
Coordinate regional and national sales activity to promote growth
Identify and develop new opportunities across the account portfolio including cross selling
Issue resolution, ensuring satisfactory outcome, working with other internal departments as necessary and feedback to the business as appropriate
Maintain knowledge of ManpowerGroup's offering and industry developments and utilise Manpower labour market intelligence
Service reviews with clients feeding back to the business as appropriate
The role will require regular business travel
About you
Recruitment experience, either agency/inhouse, in a fast-paced, commercially focused environment
Client and account management experience, including direct client contact and stakeholder management responsibility
Management information coordination
IT Skills - Excel and PowerPoint
Strong communication skills (written and verbal) with the ability to work in a fast-moving and changing environment
Creative thinker with a confident 'can-do' approach
Strong Leadership and team player, to be a role model for and on behalf of MPG
Must be able to demonstrate MPG values and behaviours
Must be flexible and be able to travel
Specific Activity
Daily/ Weekly calls and site/ops meetings with client stakeholders as per site agreed guideline
Staff and Employee Engagement Activities
Weekly team Call (peer to peer), monthly AM team meeting, quarterly account meeting
Bi-weekly Account manager call
HR Activity Management
Recruitment Assessment Centre Management
Competencies & Behaviours
Creates Winning Relationships
Innovation
Continuous Improvement
Professionalism
Integrity
Achievement Orientation
Impact & Influencing
Resilience
Personal Effectiveness
About Manpower
About Manpower
At Manpower, you’ll support clients by providing a responsive and professional service that helps them access in-demand talent when they need it. Manpower is looking for bright, results-focused individuals at every level – junior, experienced and expert recruiters or career changers. If you have entrepreneurial spirit and experience in a customer-facing role, you can almost certainly find your dream recruitment post with Manpower. We’re all about fast-paced, friendly regional offices with high street footfall. Whatever your current position, we would like to hear from you.
Principal Consultant Main HQ - Canary Wharf, London.Hybrid working. Full time.Full training offered + Bonus. JOB PURPOSEThe position is a member of the UK Talent Management solutions team. Right Management, both worldwide and in the United Kingdom, is pursuing an expansion plan in Talent Management services (leader coaching, leader assessment, leadership development). Our ambition is to expand the current Talent Management sector in Right Management UK. We want to capitalise on global digitalization investments on all our TM solutions (digital coaching, LXP, assessment platform) as well as regional or national growth ingredients (e.g., Leading with Impact framework, Data consolidation and visualisation, success profiles, team development, Talent acceleration development programmes). KEY RESPONSIBILITIES:You will contribute to other essential aspects of the bid proposal, such as pricing, project organisation, project team etc.Participation in client dialogues to understand client needs, to internal meetings to design the proposed solution, and to client pitches to showcase components of the Right Management solution.For smaller Solutions opportunities, you may not be required to collaborate with the business development team. For such opportunities, the Principal Consultant may enlist the assistance of a senior consultant or consultant from the team to resource the business development cycle.In addition, you will be expected to contribute to the growth of our TM business by capitalising on your personal / professional network, reaching out, nurturing your network and introducing our TM solutions. This will be translated into a specific revenue target.In terms of delivery, you will be in charge of the following phases: discovery, design, delivery, and debrief. This will be especially true for more complex and strategic projects. You will be responsible for delegating to additional team members as needed (senior consultants or operations team).This job is expected to work closely with the Sales and Marketing teams, functioning as a SME across a variety of solutions, as well as the Operations teams.As a thought leader, you will collaborate with colleagues from other regions to exchange intellectual property and best practices to achieve our aim of being a worldwide provider of TalentManagement solutions.As a senior leader and SME, the Principal Consultant will also be involved in wider meetings and initiatives, as well as playing a key role within the European Circle of Practice or global networks connecting to peers on expertise areas.The role includes the management of senior consultants and consultants on client projects and may include line management. SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! WHAT WILL YOU BRING?Business Development FocusWorking with the client to diagnose and scope out a broad-level propositionClient RelationshipsBuilding and maintaining influential client relationshipsConsulting and selling at the strategic workforce consulting level.Managing for ResultsTargeting and achieving resultsOvercoming obstacles, accepting and sharing accountability for results, setting team standardsand responsibilities, providing leadership and motivation. BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunitiesGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for fourteen years running!Work for a business that believes in work/life balance Please apply today and a consultant will be in touch to go through your CV! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Principal Consultant
City of London
| Permanent
| Hybrid + Bonus
Principal Consultant Main HQ - Canary Wharf, London.Hybrid working. Full time.Full training offered + Bonus. JOB PURPOSEThe position is a member of the UK Talent Management solutions team. Right Management, both worldwide and in the United Kingdom, is pursuing an expansion plan in Talent Management services (leader coaching, leader assessment, leadership development). Our ambition is to expand the current Talent Management sector in Right Management UK. We want to capitalise on global digitalization investments on all our TM solutions (digital coaching, LXP, assessment platform) as well as regional or national growth ingredients (e.g., Leading with Impact framework, Data consolidation and visualisation, success profiles, team development, Talent acceleration development programmes). KEY RESPONSIBILITIES:You will contribute to other essential aspects of the bid proposal, such as pricing, project organisation, project team etc.Participation in client dialogues to understand client needs, to internal meetings to design the proposed solution, and to client pitches to showcase components of the Right Management solution.For smaller Solutions opportunities, you may not be required to collaborate with the business development team. For such opportunities, the Principal Consultant may enlist the assistance of a senior consultant or consultant from the team to resource the business development cycle.In addition, you will be expected to contribute to the growth of our TM business by capitalising on your personal / professional network, reaching out, nurturing your network and introducing our TM solutions. This will be translated into a specific revenue target.In terms of delivery, you will be in charge of the following phases: discovery, design, delivery, and debrief. This will be especially true for more complex and strategic projects. You will be responsible for delegating to additional team members as needed (senior consultants or operations team).This job is expected to work closely with the Sales and Marketing teams, functioning as a SME across a variety of solutions, as well as the Operations teams.As a thought leader, you will collaborate with colleagues from other regions to exchange intellectual property and best practices to achieve our aim of being a worldwide provider of TalentManagement solutions.As a senior leader and SME, the Principal Consultant will also be involved in wider meetings and initiatives, as well as playing a key role within the European Circle of Practice or global networks connecting to peers on expertise areas.The role includes the management of senior consultants and consultants on client projects and may include line management. SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! WHAT WILL YOU BRING?Business Development FocusWorking with the client to diagnose and scope out a broad-level propositionClient RelationshipsBuilding and maintaining influential client relationshipsConsulting and selling at the strategic workforce consulting level.Managing for ResultsTargeting and achieving resultsOvercoming obstacles, accepting and sharing accountability for results, setting team standardsand responsibilities, providing leadership and motivation. BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunitiesGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for fourteen years running!Work for a business that believes in work/life balance Please apply today and a consultant will be in touch to go through your CV! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Recruitment Consultant £40K-£50K OTE
Bristol
| Permanent
| £28000 - £30000 per annum + Training + Commission
Recruitment Consultant Bristol, UKFull time in the office with hybrid opportunity after trainingFull training offered + Commission OTE ££ JOB PURPOSEThis role is a full 360 Recruitment position managing the Driving & Logistics temp desk.As a Recruitment Consultant within Manpower, you'll be expected to develop your abilities and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong rapport with clients and placing talent into vacancies. KEY RESPONSIBILITIES:Drive the Manpower business and managing the 360 desk. This is a new desk to be grown.Proactively build your profile and personal brand on social channels including LinkedIn to maximise candidate selectionSource candidates effectively using various platformsGenerate new client relationships through a variety of methodsMeet or exceed revenue targets through both new and existing clients.Offer a 360 sales solution to your client to show end to end client engagement and satisfaction.Use sales, business development, marketing techniques and networking to attract business from client companies.Use market data and insights to approach clients in a consultative manner with a high level of service and added value.Represent the company and brand as a subject matter and market expert on face-to-face client meetings.Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunitiesA career path with is clearly identified and achievableGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!Work for a business that believes in work/life balance If this role is of interest, please apply today! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Recruiter
Bristol
| Permanent
| Uncapped commission, Benefits
Join ManpowerGroup as a Recruiter in Bristol - Hybrid working, 2 days in the office - Competitive salary plus uncapped commissionAre you recruiter with at least a year's experience looking to take your career to the next level? If you're passionate about delivering top-notch recruitment solutions for global, big-name clients and want to be part of cutting-edge industry projects, this opportunity is tailor-made for you.You will be recruiting across the UK and Europe filling vacancies for our global client within oil & gas, technology, engineering, and green energy. You will proactively source talent and manage the recruitment process from receiving a role and attending a briefing call, up until making an offer. Why Choose ManpowerGroup?Exciting Projects: You'll be at the forefront of multi-million-pound RPO and MSP contracts, contributing to the success of ground breaking IT, technology, green energy, oil & gas and engineering projects.No Cold Calling: Say goodbye to cold calls and Preferred Supplier Lists (PSLs). You'll exclusively work on RPO and MSP assignments, building meaningful relationships with existing clients.Work-Life Balance: We value your well-being. Enjoy a healthy work-life balance with hybrid working options, flexible hours, and 25 days of annual leave plus bank holidays, including a day off on your birthday.Client Portfolio: You'll have access to a ready-made client portfolio filled with global industry leaders, allowing you to lead recruitment service delivery for multi-million-pound Service Level Agreements (SLAs).Empowerment: Take charge of your desk and your results. We trust and empower our staff, eliminating daily targets and allowing you to focus on what you do best.Career Growth: Joining ManpowerGroup opens doors to rich and varied career prospects. Whether you aspire to be a Team Leader or venture into account management and business partnerships, the future is yours to create. Your role as a Recruiter:As a Recruiter you will:Have at least a year's of specialist sourcing experience to identify and attract top talent.Engage and place passive candidates, showcasing your demonstrable success in talent acquisition.Utilise LinkedIn Recruiter and other sourcing tools to find the best candidates for exciting projects.Build strong client relationships and excel in stakeholder management, ensuring client satisfaction.Showcase examples of attracting and placing niche-skillset candidates.Thrive in a results-oriented environment, meeting targets, deadlines, and service agreements. Join us at ManpowerGroup and immerse yourself in the thrill of recruitment. Focus on collaborative recruitment journeys, including hiring manager consultations, business partner liaison, and proactive sourcing. Become a true recruitment partner, combining your modern networking skills with the ability to proactively identify and place top talent.If you're ready to earn serious money, work on exclusive assignments, and shape your own career path within a global leader, apply today. The future is bright at ManpowerGroup - where your recruitment journey begins. Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruiter
Bristol
| Permanent
| Uncapped commission, Benefits
Join ManpowerGroup as a Recruiter in Bristol - Hybrid working, 2 days in the office - Competitive salary plus uncapped commissionAre you recruiter with at least a year's experience looking to take your career to the next level? If you're passionate about delivering top-notch recruitment solutions for global, big-name clients and want to be part of cutting-edge industry projects, this opportunity is tailor-made for you.You will be recruiting across the UK and Europe filling vacancies for our global client within oil & gas, technology, engineering, and green energy. You will proactively source talent and manage the recruitment process from receiving a role and attending a briefing call, up until making an offer. Why Choose ManpowerGroup?Exciting Projects: You'll be at the forefront of multi-million-pound RPO and MSP contracts, contributing to the success of ground breaking IT, technology, green energy, oil & gas and engineering projects.No Cold Calling: Say goodbye to cold calls and Preferred Supplier Lists (PSLs). You'll exclusively work on RPO and MSP assignments, building meaningful relationships with existing clients.Work-Life Balance: We value your well-being. Enjoy a healthy work-life balance with hybrid working options, flexible hours, and 25 days of annual leave plus bank holidays, including a day off on your birthday.Client Portfolio: You'll have access to a ready-made client portfolio filled with global industry leaders, allowing you to lead recruitment service delivery for multi-million-pound Service Level Agreements (SLAs).Empowerment: Take charge of your desk and your results. We trust and empower our staff, eliminating daily targets and allowing you to focus on what you do best.Career Growth: Joining ManpowerGroup opens doors to rich and varied career prospects. Whether you aspire to be a Team Leader or venture into account management and business partnerships, the future is yours to create. Your role as a Recruiter:As a Recruiter you will:Have at least a year's of specialist sourcing experience to identify and attract top talent.Engage and place passive candidates, showcasing your demonstrable success in talent acquisition.Utilise LinkedIn Recruiter and other sourcing tools to find the best candidates for exciting projects.Build strong client relationships and excel in stakeholder management, ensuring client satisfaction.Showcase examples of attracting and placing niche-skillset candidates.Thrive in a results-oriented environment, meeting targets, deadlines, and service agreements. Join us at ManpowerGroup and immerse yourself in the thrill of recruitment. Focus on collaborative recruitment journeys, including hiring manager consultations, business partner liaison, and proactive sourcing. Become a true recruitment partner, combining your modern networking skills with the ability to proactively identify and place top talent.If you're ready to earn serious money, work on exclusive assignments, and shape your own career path within a global leader, apply today. The future is bright at ManpowerGroup - where your recruitment journey begins. Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruiter
Bristol
| Permanent
| Uncapped commission, Benefits
Join ManpowerGroup as a Recruiter in Bristol - Hybrid working, 2 days in the office - Competitive salary plus uncapped commissionAre you recruiter with at least a year's experience looking to take your career to the next level? If you're passionate about delivering top-notch recruitment solutions for global, big-name clients and want to be part of cutting-edge industry projects, this opportunity is tailor-made for you.You will be recruiting across the UK and Europe filling vacancies for our global client within oil & gas, technology, engineering, and green energy. You will proactively source talent and manage the recruitment process from receiving a role and attending a briefing call, up until making an offer. Why Choose ManpowerGroup?Exciting Projects: You'll be at the forefront of multi-million-pound RPO and MSP contracts, contributing to the success of ground breaking IT, technology, green energy, oil & gas and engineering projects.No Cold Calling: Say goodbye to cold calls and Preferred Supplier Lists (PSLs). You'll exclusively work on RPO and MSP assignments, building meaningful relationships with existing clients.Work-Life Balance: We value your well-being. Enjoy a healthy work-life balance with hybrid working options, flexible hours, and 25 days of annual leave plus bank holidays, including a day off on your birthday.Client Portfolio: You'll have access to a ready-made client portfolio filled with global industry leaders, allowing you to lead recruitment service delivery for multi-million-pound Service Level Agreements (SLAs).Empowerment: Take charge of your desk and your results. We trust and empower our staff, eliminating daily targets and allowing you to focus on what you do best.Career Growth: Joining ManpowerGroup opens doors to rich and varied career prospects. Whether you aspire to be a Team Leader or venture into account management and business partnerships, the future is yours to create. Your role as a Recruiter:As a Recruiter you will:Have at least a year's of specialist sourcing experience to identify and attract top talent.Engage and place passive candidates, showcasing your demonstrable success in talent acquisition.Utilise LinkedIn Recruiter and other sourcing tools to find the best candidates for exciting projects.Build strong client relationships and excel in stakeholder management, ensuring client satisfaction.Showcase examples of attracting and placing niche-skillset candidates.Thrive in a results-oriented environment, meeting targets, deadlines, and service agreements. Join us at ManpowerGroup and immerse yourself in the thrill of recruitment. Focus on collaborative recruitment journeys, including hiring manager consultations, business partner liaison, and proactive sourcing. Become a true recruitment partner, combining your modern networking skills with the ability to proactively identify and place top talent.If you're ready to earn serious money, work on exclusive assignments, and shape your own career path within a global leader, apply today. The future is bright at ManpowerGroup - where your recruitment journey begins. Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Recruitment Account Coordinator
Bristol
| Permanent
| Up to £25000 per annum + + Commission, Hybrid working, Benefits
Recruitment Account Coordinator | Base salary of £25000 + Bonus |Bristol - HybridBrook Street is on the lookout for an experienced and enthusiastic Recruitment Account Coordinator. If you have what it takes to communicate with hiring managers, stakeholders and candidates efficiently and complete admin tasks such as compliance and referencing to accomplish the smooth running a successful account, keep reading!Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.Key ResponsibilitiesClient & Applicant managementWorking with clients to discuss recruitment requirementsSustain existing client relationships and maximise new business to increase revenue.Proactively source suitable applicants to meet requirements via all job advertisements.Conducting telephone screening with applicants and arranging interviewsCoordinating responses to ad-hoc contract issuesManage account finance by providing figures as required and correct invoicing.Sustain existing client relationships.ComplianceEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsMaintain an effective filing system ensuring client and applicant details are accurate and well-documentedComplying with the company's Business Ethics and standards of excellence.Corporate OperationsUphold Brook Street's brand profile at all times through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsMonitor developments and trends in the local market including competitor activityMaintain profitability through the Company fee structure.Experience/Skills requiredPrevious client management experienceCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a money-motivated attitudeFirst-class communication skills.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.Interested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
