As part of the recruitment Hub you will manage the process of hiring key talent into one of Experis key clients. This involves providing excellent service against agreed performance objectives whilst following and documenting the recruitment process.
Managing the end to end recruitment process for all internal and direct applicants whilst providing excellent customer and client service.
Undertake candidate telephone interviews in order to identify and qualify them for vacancies.
Preparing CVs ready for submission to ensure quality and accuracy.
Receiving and providing CV feedback to candidates.
Booking and preparing candidates and clients for interviews.
Debriefing candidates and clients after interviews.
Presenting offers to candidates and agreeing terms and conditions.
Working within the delivery timescales as agreed with the client.
Act as a flexible resource supporting other key clients and functions during changes in demand
Maintaining detailed candidate and client records in line with GDPR.
Managing the candidates progression through appropriate systems
Ensuring that any client/vacancy requirements are adequately recorded.
Recording key KPI information including CV submissions, interviews arranged and placements.
Attend regular training workshops to improve knowledge and skills
Maintain strong lines of communication with recruitment business partners and other internal and external stakeholders
Behave in a positive manner towards colleagues, clients and candidates
Undertake all duties to the best of your ability in a timely manor
Ensure that own areas of work are serviced and covered thoroughly and efficiently
Any other ad hoc duties when required
Experience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroup
Skills, Knowledge & Attributes
Excellent telephone skills (basic sales, negotiation, message handling, service).
Good IT skills and ability to learn new systems and processes quickly
Good reasoning skills and ability to screen and eventually interview applicants and make sound judgements on suitability.
Reasonable presentation skills.
Reasonable knowledge of the market place and of competitors.
Basic negotiation skills.
Understand human potential.
Engaging and authentic .
Brilliant feedback - making every piece of feedback timely, caring and insightful.
Great connector - being able to see and create connections and possibilities for candidates, clients, and ourselves.
Organised and efficient - able to balance multiple priorities, plans and structures time to efficiently and effectively meet performance objectives
Be candidate first. We want great talent to choose us. Our promise to candidates is clear - we help accelerate their personal success. What is important to our candidates is important to us, because their success leads to our success.
Be real. We believe that every candidate deserves to be in the know. We are straight and upfront with candidates because we respect them and want to create strong trusting relationships.
Be looking for what's next. We understand that what we do for our candidates today, gives us the chance to help them tomorrow. Our candidates' careers are important to them; we help them now at the same time we are looking out for their next opportunity.
Be an expert. We continually deepen our knowledge of trends, markets, industries and people. We give our candidates access to our knowledge, insights and networks. In turn they build our networks and knowledge.
Be accountable. We always deliver on our commitments. We know what winning looks like for our candidates, our clients and ourselves and we balance those to ensure everyone wins.
At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.