Recruitment Team Leader

Recruitment Team Leader

Recruitment Team Leader - OTE £70kOur AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.What's in it for you?* Excellent salary with commission* £300per team member * Generous and flexible company benefits* Hybrid model of home and office working* Join a business that has been named one of the worlds most ethical for twelve years running!* Benefit from award winning learning and training* Gain access to hundreds of opportunities across ManpowerGroup* Work for a business that believes in work/life balanceThe RoleRecruitment Team Leader will be responsible for guiding the team and dedicated to the overall co-ordination of the end-to-end recruitment activity on the account. You will take overall accountability for a team of 5+ recruiters, working closely with relevant stakeholders, the account team and the Senior Delivery Manager for successful recruitment and adherence to the business strategyResponsibilitiesManage and monitor end-to-end recruitment activityLeading regular team meetings to monitor roles, driving the team against SLA's and providing wider business updatesResponsible for guiding the team through the day-to-day workload, ensuring you develop and mentor each individual and conduct regular high-performance conversationsAccountability for meeting team KPI targets and ensuring all KPI is registered by month closeDealing with general team queries, providing continuous supportManaging new starters within the team and training on systems such as Success Factors and BullhornUse of LinkedIn Recruiter and DaxtraAttend regular reviews with the account team to feedback on performanceResponsible for accurate tracking of data in Bullhorn, in real timeClosely monitoring SLA'sEnsure the experience delivered to our candidates is underpinned by excellent customer serviceAbout youImmaculate attention to detail, ensuring accuracy in challenging environmentsLeadership and ability to deliver against a pre-agreed strategyExcellent planning and organisational skillsEnjoy working within a team environmentAbility to drive an issue or query to a conclusionProactive in seeing process improvements and implementing them in a fast paced, dynamic environmentOur Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.Reasonable AdjustmentsIf you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.Please apply now for immediate consideration!

Recruitment Team Leader

Recruitment Team Leader - OTE £70kOur AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.What's in it for you?* Excellent salary with commission* £300per team member * Generous and flexible company benefits* Hybrid model of home and office working* Join a business that has been named one of the worlds most ethical for twelve years running!* Benefit from award winning learning and training* Gain access to hundreds of opportunities across ManpowerGroup* Work for a business that believes in work/life balanceThe RoleRecruitment Team Leader will be responsible for guiding the team and dedicated to the overall co-ordination of the end-to-end recruitment activity on the account. You will take overall accountability for a team of 5+ recruiters, working closely with relevant stakeholders, the account team and the Senior Delivery Manager for successful recruitment and adherence to the business strategyResponsibilitiesManage and monitor end-to-end recruitment activityLeading regular team meetings to monitor roles, driving the team against SLA's and providing wider business updatesResponsible for guiding the team through the day-to-day workload, ensuring you develop and mentor each individual and conduct regular high-performance conversationsAccountability for meeting team KPI targets and ensuring all KPI is registered by month closeDealing with general team queries, providing continuous supportManaging new starters within the team and training on systems such as Success Factors and BullhornUse of LinkedIn Recruiter and DaxtraAttend regular reviews with the account team to feedback on performanceResponsible for accurate tracking of data in Bullhorn, in real timeClosely monitoring SLA'sEnsure the experience delivered to our candidates is underpinned by excellent customer serviceAbout youImmaculate attention to detail, ensuring accuracy in challenging environmentsLeadership and ability to deliver against a pre-agreed strategyExcellent planning and organisational skillsEnjoy working within a team environmentAbility to drive an issue or query to a conclusionProactive in seeing process improvements and implementing them in a fast paced, dynamic environmentOur Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.Reasonable AdjustmentsIf you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.Please apply now for immediate consideration!

Recruitment Team Leader

Recruitment Team Leader - WokingJob Purpose:As a Team Leader within Brook Street you will be given the opportunity to develop your skills through extensive training and managerial/mentoring support to ensure that you maximise not only your abilities but also the market opportunities. Brook Street thrives on people who are passionate about talent solutions, market knowledge and being the best at what they do!The Team:An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023. Brook Street is part of the ManpowerGroup, a $22bn global organisation and world leader in workforce solutions. Since Brook Street opened its doors over 75 years ago, we've grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every year. Enjoy the security that a global business with financial firepower brings, whilst also experiencing a boutique agency family environment with a thriving team spirit. You'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Responsibilities:Sales LeadershipYou'll be leading the already well-established team, using your industry specialist knowledge to upskill and provide ongoing support to the team to ensure financial targets are met.As a people focused leader, you will ensure the team have the knowledge and skills required to carry out their day to day roles. This will include running training sessions, ongoing coaching, providing day to day mentoring and on the shoulder support and running team meetings.As a true Subject Matter Expert in your market, you will continue to develop your understanding of client companies, their industry, what they do, their projects, their strategies and their work culture and environment.You will encourage company best practice, drive system usage and report real time data led insights to senior management to drive strategic decision making.Business DevelopmentYou'll be at the forefront of our client engagement strategy and ensure our business is successful through bringing on new client wins as well as maximising potential within our existing client base. This will include:Developing business with both new and existing clients through networking and other business development activities.Ensuring our existing client base is being kept up to date and that an effective strategy for lapsed clients is implemented.Supporting other consultants in client meetings and presentations to ensure the client experience and engagementBeing a true solution led sales expert, bringing to life a wide range of other products and services from the wider Manpower Group, and selling these as appropriate, including cross border services, consulting services, project-based services, and academy services.Building networks and growing relationships within the wider ManpowerGroup family to enable more effective cross selling, further widening our client base through existing cross-company relationships.​Key Skills:​Senior experience in recruitment highly desirableA full understanding of the full 360 recruitment lifecycleLeadership/Mentorship experienceNaturally organised and good at organising and inspiring othersDemonstrable experience in business development and subsequently developing long-term commercial relationshipsThe ability to lead in a professional and responsible manner within an autonomous environmentAbility to understand client pains and solution sell services directly relevant to solving those pains​​

Recruitment Team Manager

Recruitment Team Manager - WokingJob Purpose: As a Team Manager within Brook Street you will be given the opportunity to develop your skills through extensive training and managerial/mentoring support to ensure that you maximise not only your abilities but also the market opportunities. Brook Street thrives on people who are passionate about talent solutions, market knowledge and being the best at what they do!The Team:An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023. Brook Street is part of the ManpowerGroup, a $22bn global organisation and world leader in workforce solutions. Since Brook Street opened its doors over 75 years ago, we've grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at hundreds of companies every year.Enjoy the security that a global business with financial firepower brings, whilst also experiencing a boutique agency family environment with a thriving team spirit. You'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Responsibilities: Sales LeadershipYou'll be leading the already well-established team, using your industry specialist knowledge to upskill and provide ongoing support to the team to ensure financial targets are met.As a people focused leader, you will ensure the team have the knowledge and skills required to carry out their day to day roles. This will include running training sessions, ongoing coaching, providing day to day mentoring and on the shoulder support and running team meetings.As a true Subject Matter Expert in your market, you will continue to develop your understanding of client companies, their industry, what they do, their projects, their strategies and their work culture and environment.You will encourage company best practice, drive system usage and report real time data led insights to senior management to drive strategic decision making. Business DevelopmentYou'll be at the forefront of our client engagement strategy and ensure our business is successful through bringing on new client wins as well as maximising potential within our existing client base. This will include:Developing business with both new and existing clients through networking and other business development activities.Ensuring our existing client base is being kept up to date and that an effective strategy for lapsed clients is implemented.Supporting other consultants in client meetings and presentations to ensure the client experience and engagementBeing a true solution led sales expert, bringing to life a wide range of other products and services from the wider Manpower Group, and selling these as appropriate, including cross border services, consulting services, project-based services, and academy services.Building networks and growing relationships within the wider ManpowerGroup family to enable more effective cross selling, further widening our client base through existing cross-company relationships. Key Skills:Senior experience in recruitment highly desirableA full understanding of the full 360 recruitment lifecycleLeadership/Mentorship experienceNaturally organised and good at organising and inspiring othersDemonstrable experience in business development and subsequently developing long-term commercial relationshipsThe ability to lead in a professional and responsible manner within an autonomous environmentAbility to understand client pains and solution sell services directly relevant to solving those pains

Programme Manager - Recruitment - Remote

Programme Manager - TAPFIN We are currently looking for a Programme Manager for our brand TAPFIN to support the operational process and delivery of managed service solutions to a specific client. The Programme Manager will be supporting the Client Account Director and Team. They are responsible for a Team of direct reports who manage the contingent worker workforce. They should work within the employment policies of Manpower Group Solutions, with responsibility for the recruitment and continuing development of their teams. They must ensure to drive high performance and deliver against all MSP objectives, KPI's and SLAs. The Programme Manager will ensure that the day-to-day processes around contingent worker recruitment are compliant with frameworks, and that policies, procedures and best practices are adhered to. This is to guarantee customer and supplier satisfaction Alongside the Client Account Director, they will identify and support continuous improvement opportunities, fostering innovation to challenge the norm. They will also work in collaboration to engage with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. The Programme Manager will also support on designated projects; resourcing/recruitment audits and implementation of resourcing/recruitment programmes.For additional information regarding day-to-day responsibilities, please get in touch directly. Essential Key Skills and ExperienceEstablished career within a Managed Service Programme, Staffing Industry, Managed Service ProviderStrong people management experience with proven team management skills.Understanding of recruiting SLA's and KPIs and experience in driving a team to achieve.Ability to prioritize, multi-task, problem solve while maintaining flexibilityStrong oral and written communication skills along with strong presentation skillsAble to work effectively and collaboratively in a team environmentAbility to drive performance in othersStrong understanding of the temporary worker models and legislation (both AW and SOW)Target driven and results focused - with a track record of delivering against objectivesHigh level of customer service skillsExperience of working with bespoke softwareExperience of managing complex situations through to resolutionExperience in an on-site recruitment environmentMust be able to liaise at a high level and be positive, decisive, driven and forward thinking A pro-active, flexible, can do attitude is essentialSmart, bright and enthusiastic with a rolled-up-sleeves mentalityAbility to manage in changing environments and work in virtual teamsAble to influence at the highest level - internally and externallyAble to deliver work on time to a consistently high standardGood Project Management and organisational skillsAbility to analyse data and prepare feedback to present.Charismatic, friendly, presentable in a corporate environment - makes a strong, positive first impressionPlanning- time management, activity, presentations, collateralExcellent relationship building skills - internal and external clientsSelf-evaluation- a constant analysis of self-performance and capability with a commitment to continuous improvementTenacious, able to overcome challenges, resilientAbility to raise the bar and challenge the norm.Highly self-motivated - able to self-manage Technical Skill RequirementsKnowledge of legal and compliance issues surrounding personnel selection and Statement of Work contracts (for example, IR35).Process review, optimisation, and design; with a technical focusVendor Management Systems (VMS) - preferably Fieldglass - ability to extract data and analyse informationMicrosoft Office experience required - must have medium to advanced Excel skills (pivots, v-look ups, formulas - minimum level expected) Our CommitmentAt ManpowerGroup we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.Disability ConfidentManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental WellbeingAs an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving At Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Recruitment Coordinator

Recruitment Coordinator Due to expansion Brook Street have an exciting opportunity to join our successful team.At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at hundreds of companies every yearAs a Delivery Consultant within the Public Sector, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce. Role Responsibilities: Working with Client Manager's to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsConducting telephone screening for applicants in response to advertisingArranging interviews and conducting when necessaryDealing with and co-ordinating responses to ad-hoc contract issues and problemsImplement HR policies and proceduresCarry our efficient exit proceduresManage account finance by providing figures as required and correct invoicingEnsure compliance with company, client and legislative requirements.Maintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsDeliver a comprehensive Induction plan to all new starters and promote a successful retention planComply with the Company's Business Ethics and standards of excellencePromote Brook Streets Image through appearance and conduct Experience and skills required: Experience of working within Recruitment or a Customer Service / Admin role previously is advantageousMust have excellent organisational skills and be able to work under pressure and to tight deadlinesMust have communication skills both written and verbalMust be able to speak with both candidates and the client by telephone and over emailMust have great attention to detailMust be adaptable and willing to learnMust be driven and motivatedMust always be extremely personable and professional If you are looking for a new challenge, enjoy speaking to people and can work in a busy environment where no two days are the same, please contact Cassie Bosanko for more informationOur Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.Reasonable AdjustmentsIf you feel you require any reasonable adjustments in to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.Please click apply now for immediate consideration!

Staffing and HR Manager - Recruitment (Remote)

Staffing and HR Consultant: Experis Employed Consultant DivisionOur AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The RoleSo, what will you be doing?Experis Employed Consultants are highly skilled employees who work on client sites on long-term assignments. An Employed Consultant (EC) can move from one client assignment to another and continue to enjoy the benefits of being fully employed by Experis with access to a comprehensive benefits package. Our Employed Consultants enhance their CVs and gain experience of working on assignment to a wide range of industry leading Experis clients, each at the forefront of their respective industries.As EC Staffing and HR Consultant, you will be the primary contact for ECs once assigned to a client and you will sit within our dedicated EC support team. This team provides essential HR, Staffing, T&D, payroll and client specific assignment support to all ECs, from the point at which they start their first assignment and employment with Experis.Although you will not directly recruit yourself, you will work closely with the recruiters who fulfil client consultancy requests and with our client Account Management teams to support ECs in their assignments and maximise opportunities to place ECs. You will also support ECs with their ongoing development needs, taking a long-term and holistic view of their employment with Experis, helping source client feedback and placing them on assignments which are in line with their career goals. You will be supported by an HR administrator.This is a varied, very hands on role and any applicant will need:· Great relationship building skills.· Experience of generalist HR processes and procedures.· The ability to work and interact with employees, colleagues and clients at a variety of levels.· You may previously have worked in an HR Shared Service Environment, or as a hands-on HR advisor, or in the Employment Services Industry providing on site client services.You will actively manage:· Induction processes.· Benefits queries and processes.· Absence management processes.· Disciplinary and Grievance when required.· Redeployment (change of client assignment).· Employee surgeries.· Employee Comms and Newsletters.· Appraisal and T&D planning.· Expense claim management.· Pay and bill queriesSo, what's in it for you?· An excellent basic salary· Generous and flexible company benefits· Work the ethical way - Join a business that has been named one of the worlds most ethical for twelve years running!· Benefit from award winning learning and training· Gain access to hundreds of opportunities across ManpowerGroup each year· Work for a business that believes in work/life balance· Potential for remote working and flexible hours where available Our CommitmentAt ManpowerGroup we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.Disability ConfidentManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental WellbeingAs an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving At Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Staffing and HR Manager - Recruitment (Remote)

Staffing and HR Consultant: Experis Employed Consultant DivisionOur AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The RoleSo, what will you be doing?Experis Employed Consultants are highly skilled employees who work on client sites on long-term assignments. An Employed Consultant (EC) can move from one client assignment to another and continue to enjoy the benefits of being fully employed by Experis with access to a comprehensive benefits package. Our Employed Consultants enhance their CVs and gain experience of working on assignment to a wide range of industry leading Experis clients, each at the forefront of their respective industries.As EC Staffing and HR Consultant, you will be the primary contact for ECs once assigned to a client and you will sit within our dedicated EC support team. This team provides essential HR, Staffing, T&D, payroll and client specific assignment support to all ECs, from the point at which they start their first assignment and employment with Experis.Although you will not directly recruit yourself, you will work closely with the recruiters who fulfil client consultancy requests and with our client Account Management teams to support ECs in their assignments and maximise opportunities to place ECs. You will also support ECs with their ongoing development needs, taking a long-term and holistic view of their employment with Experis, helping source client feedback and placing them on assignments which are in line with their career goals. You will be supported by an HR administrator.This is a varied, very hands on role and any applicant will need:· Great relationship building skills.· Experience of generalist HR processes and procedures.· The ability to work and interact with employees, colleagues and clients at a variety of levels.· You may previously have worked in an HR Shared Service Environment, or as a hands-on HR advisor, or in the Employment Services Industry providing on site client services.You will actively manage:· Induction processes.· Benefits queries and processes.· Absence management processes.· Disciplinary and Grievance when required.· Redeployment (change of client assignment).· Employee surgeries.· Employee Comms and Newsletters.· Appraisal and T&D planning.· Expense claim management.· Pay and bill queriesSo, what's in it for you?· An excellent basic salary· Generous and flexible company benefits· Work the ethical way - Join a business that has been named one of the worlds most ethical for twelve years running!· Benefit from award winning learning and training· Gain access to hundreds of opportunities across ManpowerGroup each year· Work for a business that believes in work/life balance· Potential for remote working and flexible hours where available Our CommitmentAt ManpowerGroup we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.Disability ConfidentManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.Mental WellbeingAs an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving At Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Client Relationship Manager

Job role: Client Relationship Manager (CRM)Reporting line: Reporting to TAPFIN Snr Client Relationship Manager Job PurposeTAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non technical outsourcing, outplacement, auditing, and consultancy.TAPFIN are the market leaders in MSP - the specialist outsourcing division of ManpowerGroup Solutions.TAPFIN has identified the need for a CRM to take responsibility for the strategic and operational change management of the TAPFIN managed service solutions to our client.The CRM is overall responsible for engaging with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. This role involves the development of strong stakeholder relationships to drive and engage the organisation in adopting best practice resourcing processes.You will have line management responsibility for the on-site teams to deliver against all MSP objectives; KPI's and service level agreements. Key Responsibilities Programme ManagementKey change agent for the delivery of the managed service programme to our clientResponsible for developing strong client relationships with all levels of management creating high level client relationships across all business. You will be responsible for developing high level partnership relationships with our internal CORE delivery teams to maximise self-fill and where required external suppliers..Responsible for deploying the strategic vision and development of the MSP programmeResponsible for aspects of the operational programme, infrastructure and operational environmentResponsible for managing the strategic relationships with all partners including technology providers, internal departments, recruitment suppliers, consultancies, and vendors.Responsible for issue resolution Client Service DeliveryResponsible for achieving and meeting service levels as agreed with clients through; the timely delivery and placement of permanent staff, management of delivery through the direct sourcing strategy without compromising on quality. External Communication ManagementInterface with key stakeholders, and facilitate communication channels between recruiting managers and the delivery teams.Update and transfer of all information regarding vacanciesDevelopment of the clients employment brand / reputationResponsible for developing and maintaining all reporting and management tools/ reports for internal and external use.Able to handle complex situations with the client and effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situationInternal Communication ManagementResponsible for appropriate communications internally at TAPFIN feeding back accounts status and progress to line manager and board level.Account ManagementResponsible for maintaining account information including: organisational structures, business plans and recruitment plans.The role is hands on and you will be required to supplement the team's activities and supplement key aspects of their role as required.Team managementResponsible for developing an extremely motivated team-working environment by engendering team spirit.Responsible for effectively handling conflict, controlling performance and discipline issues effectively and earns the respect of those around you. You will lead the team setting examples in terms of effort, ability, company policy, ethics and behaviour standards.Achieve individual targets and also ensure team targets are met.Key skills and experienceA good people manager with an intricate understanding of managed serviceProven track record in delivering managed service programmesDemonstrable track record in contract and temporary recruitment with extensive experience in the recruitment industry covering all aspects of the recruitment process / cycle.Experience in a on-site recruitment environmentExperience of managing complex client situationsAbility to drive the sourcing channels to deliver an optimised workforce solution and maximise profitability for the ManpowerGroup.Strong account management track record for complex, large scale clientsMust be able to liaise at a high level with clients and must be positive, decisive, driven and forward thinking.Target driven and results focused - with a track record of delivering against objectives and business development targets.Ability to manage in complex / changing environments and work in virtual teams.Relationship building - internal and external clientsTenacious, able to overcome challenges, resilientHighly self motivated- able to self manage, curious mindset approach to work and self development Interested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.