At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Job Purpose
TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non technical outsourcing, outplacement, auditing, and consultancy.
TAPFIN are the market leaders in MSP - the specialist outsourcing division of ManpowerGroup Solutions.
TAPFIN has identified the need for a Snr CRM to take responsibility for the strategic and operational change management of the TAPFIN managed service solutions to our client.
The Snr CRM is overall responsible for engaging with key senior stakeholders to understand their recruitment demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. This role involves the development of strong senior stakeholder relationships to drive and engage the organisation in adopting best practice resourcing processes.
You will have responsibility for the delivery against all MSP objectives, KPI's and service level agreements for your business area.
Key Responsibilities
Programme Management
Key personnel for the delivery of the managed service programme to our client, ensuring that through the CRMs and Support Functions we achieve fulfilment of all contingent requirements through a service which delights our customer
Responsible for developing strong client relationships with senior management creating value add client relationships across your business. You will be responsible for developing high level partnership relationships with our internal CORE delivery Team Leaders to maximise self-fill and where required external suppliers.
As part of he Senior Leadership Team (SLT) you will be responsible for creating the strategic vision and communicating and deploying this vision through the PMO
Responsible for managing the strategic relationships with all partners including internal departments, recruitment suppliers, consultancies, and vendors.
Responsible for achieving and meeting service levels as agreed with clients and escalation resolution.
Communication
Interface with senior stakeholders and facilitate a deeper understanding of the PMO regarding the client's strategic vision
Utilise all reporting and management tools/ reports for internal and external use including Fieldglass and IntelliReach to share key data with relevant stakeholders
Able to handle complex situations with the client and effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation and supporting the CRMs as required.
Responsible for appropriate communications internally at TAPFIN to Senior Leadership including the Board of Directors as required
Key skills and experience
CIPD/SIA qualified an advantage
Strong leadership and team management experience
Ability to demonstrate a collaborate to win approach
A good understanding of managed service - proven track record in delivering managed service programmes
Demonstrable track record in contract recruitment with extensive experience in the recruitment industry covering all aspects of the recruitment process / cycle.
Experience of managing complex client situations & senior stakeholder relationships
Strong client management track record for complex, large scale clients
Must be able to liase at a high level with clients and must be positive, decisive, driven and forward thinking.
Good project management skills and demonstrable achievements in this area.
Target driven and results focused - with a track record of delivering against objectives
Ability to manage in complex / changing environments and work in virtual teams.
Able to influence at the highest level, internally and externally.
Planning- time management, activity, presentations, collateral
Relationship building
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Senior Client Business Partner.This is a Hybrid opportunity based in and around New Malden.As a Senior Client Business Partner, you will be responsible for delivering complex workforce solutions as required by our clients, whilst mentoring other team members. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Responsibilities:Partner with hiring managers & HR to define job requirements and establish recruitment strategiesComplete ownership of all requisitions, end to end processProvide complex or larger volume workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, Academy, referral and internal moves, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions CORE or through a supplierNetworking within the Defence industry building relationships with the customer and external marketplaceEnsure that there is a diverse talent pipeline for future hiring needs and future skills, engaging with our central recruitment function and insights team. Working closely with client HR, senior leadership team and/or hiring communitiesMentor less experienced team members, sharing knowledge where appropriateTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment process and make improvements if necessaryStay up to date with industry trends and best practices in recruitment and share with team membersManage and maintain relationships with client key stakeholders, HR, hiring communities and the senior management team (SLT)Required on client site 1-2 days per week Skills, Knowledge & Attributes:Several years' experience working as part of a RPO or internal talent acquisition teamSolutions experience, RPO, contingent workers, upskilling solutionsKnowledge and experience of working in the Defence industryConnections and relationships with the external market, candidates and clientsAwareness and understanding of the Defence clearance requirements, talent pools and candidate attraction and engagement modelsEngagement and management of customer senior leadership teams (SLT)Excellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadGood commercial awareness and ability to maximise profitability · Ability to analyse multiple data sources to inform decision makingGood analytical skills to aid problem solvingExcellent level of written and verbal communication skills At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
Senior Recruiter - Agency or RPO experience preferredDue to an exciting new RPO win, Talent Solutions are seeking Senior Recruiters to join it's RPO Centre of Recruitment Excellence. You'll play a pivotal role in delivering top talent to niche sectors while meeting and exceeding key performance indicators (KPIs). As a strategic business partner to our clients, you'll collaborate closely with stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What will you be doing?Develop and Implement Innovative Recruitment Strategies:· Utilize data analytics and industry insights to identify emerging recruitment trends and opportunities.· Implement creative sourcing techniques such as social media recruitment, networking events, and referral programs to attract passive candidates.· Continuously evaluate and optimize recruitment strategies based on performance metrics and feedback from stakeholders.Proactively Build and Maintain Talent Pools and Communities:· Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.· Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships and trust.· Regularly communicate with talent pools to provide updates on job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:· Develop strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent requirements.· Act as a subject matter expert on recruitment best practices, market trends, and competitive intelligence to inform hiring decisions and talent strategies.· Serve as a trusted advisor to hiring managers, offering insights and recommendations to optimize recruitment outcomes and drive business success.Maintain Regular Communication with Clients:· Establish clear communication channels with clients to provide regular updates on recruitment activities, candidate pipelines, and sourcing strategies.· Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.· Collaborate with clients to gather feedback on recruitment processes, candidate experiences, and market insights, and use this feedback to continuously improve recruitment strategies and outcomes.Track and Analyse Recruitment Metrics and KPIs:· Regularly review recruitment metrics and KPIs with stakeholders to assess performance against targets, identify trends, and prioritize areas for improvement.· Conduct root cause analysis to understand factors influencing recruitment outcomes, such as candidate sourcing channels, interview processes, and offer acceptance rates. Experience required:- Min of 2 years agency, RPO or inhouse end to end recruitment experience- Proven capability sourcing niche skills across Tech, Finance or Corporate functions.- Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.- Excellent communication and interpersonal skills, with the ability to build relationships with candidates and clients. Why us?- Hybrid working, two days works in our high spec offices.- Fantastic career progression with clear development pathways.- Outstanding learning and development programmes.- Industry leading bonus schemes.- Flexi benefits - PMI, Dental, Travel Insurance Critical Illness and more- Start on 24 days holidays, rising to 27 days. Plus birthday off- Purchase up to 5 working days additional holiday upon completion of probation period- Generous family friendly entitlements- Competitive pension with contributions increasing through length of service- Save As You Earn with the opportunity to purchase shares at a reduced price- Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers If this sounds like the opportunity for you, apply now!
Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
Senior Recruiter - Agency or RPO experience preferredDue to an exciting new RPO win, Talent Solutions are seeking Senior Recruiters to join it's RPO Centre of Recruitment Excellence. You'll play a pivotal role in delivering top talent to niche sectors while meeting and exceeding key performance indicators (KPIs). As a strategic business partner to our clients, you'll collaborate closely with stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What will you be doing?Develop and Implement Innovative Recruitment Strategies:· Utilize data analytics and industry insights to identify emerging recruitment trends and opportunities.· Implement creative sourcing techniques such as social media recruitment, networking events, and referral programs to attract passive candidates.· Continuously evaluate and optimize recruitment strategies based on performance metrics and feedback from stakeholders.Proactively Build and Maintain Talent Pools and Communities:· Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.· Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships and trust.· Regularly communicate with talent pools to provide updates on job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:· Develop strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent requirements.· Act as a subject matter expert on recruitment best practices, market trends, and competitive intelligence to inform hiring decisions and talent strategies.· Serve as a trusted advisor to hiring managers, offering insights and recommendations to optimize recruitment outcomes and drive business success.Maintain Regular Communication with Clients:· Establish clear communication channels with clients to provide regular updates on recruitment activities, candidate pipelines, and sourcing strategies.· Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.· Collaborate with clients to gather feedback on recruitment processes, candidate experiences, and market insights, and use this feedback to continuously improve recruitment strategies and outcomes.Track and Analyse Recruitment Metrics and KPIs:· Regularly review recruitment metrics and KPIs with stakeholders to assess performance against targets, identify trends, and prioritize areas for improvement.· Conduct root cause analysis to understand factors influencing recruitment outcomes, such as candidate sourcing channels, interview processes, and offer acceptance rates. Experience required:- Min of 2 years agency, RPO or inhouse end to end recruitment experience- Proven capability sourcing niche skills across Tech, Finance or Corporate functions.- Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.- Excellent communication and interpersonal skills, with the ability to build relationships with candidates and clients. Why us?- Hybrid working, two days works in our high spec offices.- Fantastic career progression with clear development pathways.- Outstanding learning and development programmes.- Industry leading bonus schemes.- Flexi benefits - PMI, Dental, Travel Insurance Critical Illness and more- Start on 24 days holidays, rising to 27 days. Plus birthday off- Purchase up to 5 working days additional holiday upon completion of probation period- Generous family friendly entitlements- Competitive pension with contributions increasing through length of service- Save As You Earn with the opportunity to purchase shares at a reduced price- Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers If this sounds like the opportunity for you, apply now!
Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
Senior Recruiter - Agency or RPO experience preferredDue to an exciting new RPO win, Talent Solutions are seeking Senior Recruiters to join it's RPO Centre of Recruitment Excellence. You'll play a pivotal role in delivering top talent to niche sectors while meeting and exceeding key performance indicators (KPIs). As a strategic business partner to our clients, you'll collaborate closely with stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What will you be doing?Develop and Implement Innovative Recruitment Strategies:· Utilize data analytics and industry insights to identify emerging recruitment trends and opportunities.· Implement creative sourcing techniques such as social media recruitment, networking events, and referral programs to attract passive candidates.· Continuously evaluate and optimize recruitment strategies based on performance metrics and feedback from stakeholders.Proactively Build and Maintain Talent Pools and Communities:· Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.· Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships and trust.· Regularly communicate with talent pools to provide updates on job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:· Develop strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent requirements.· Act as a subject matter expert on recruitment best practices, market trends, and competitive intelligence to inform hiring decisions and talent strategies.· Serve as a trusted advisor to hiring managers, offering insights and recommendations to optimize recruitment outcomes and drive business success.Maintain Regular Communication with Clients:· Establish clear communication channels with clients to provide regular updates on recruitment activities, candidate pipelines, and sourcing strategies.· Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.· Collaborate with clients to gather feedback on recruitment processes, candidate experiences, and market insights, and use this feedback to continuously improve recruitment strategies and outcomes.Track and Analyse Recruitment Metrics and KPIs:· Regularly review recruitment metrics and KPIs with stakeholders to assess performance against targets, identify trends, and prioritize areas for improvement.· Conduct root cause analysis to understand factors influencing recruitment outcomes, such as candidate sourcing channels, interview processes, and offer acceptance rates. Experience required:- Min of 2 years agency, RPO or inhouse end to end recruitment experience- Proven capability sourcing niche skills across Tech, Finance or Corporate functions.- Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.- Excellent communication and interpersonal skills, with the ability to build relationships with candidates and clients. Why us?- Hybrid working, two days works in our high spec offices.- Fantastic career progression with clear development pathways.- Outstanding learning and development programmes.- Industry leading bonus schemes.- Flexi benefits - PMI, Dental, Travel Insurance Critical Illness and more- Start on 24 days holidays, rising to 27 days. Plus birthday off- Purchase up to 5 working days additional holiday upon completion of probation period- Generous family friendly entitlements- Competitive pension with contributions increasing through length of service- Save As You Earn with the opportunity to purchase shares at a reduced price- Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Senior Compliance Coordinator
Coventry
| Permanent
| £25000 - £28000 per annum
Exciting Opportunity: Senior Compliance Co-ordinator - Join Our Team!We're thrilled to announce an opportunity for a Senior Compliance Co-ordinator to spearhead a brand new role within our esteemed organisation.This is a hybrid opportunity based in Coventry with an immediate start! About Us: At ManpowerGroup Talent Solutions, we're pioneers in revolutionising the recruitment landscape. We're on a mission to redefine excellence and efficiency in talent acquisition. As we continue to elevate our standards, we're seeking a diligent and experienced Senior Compliance Co-ordinator to join our dynamic team.Role Overview: As our Senior Compliance Co-ordinator, you will be at the forefront of ensuring that our recruitment processes adhere to the highest standards of compliance. You'll be instrumental in establishing governance and controls while driving compliance and audit activities to optimise our operational performance. Key Responsibilities:Conduct regular audits and reviews to uphold compliance with relevant legislation, regulations, and company policies.Pioneering the creation of comprehensive compliance files to showcase our end-to-end recruitment process.Develop and maintain meticulous compliance documentation, including policies, procedures, and training materials.Collaborate closely with internal teams and stakeholders to address compliance-related challenges and implement effective solutions.Liaise with clients to understand their compliance requirements and ensure alignment with our policies and procedures.Maintain meticulous records and documentation to track compliance activities and outcomes. Desired Skills & Experience:Thorough understanding of relevant legislation and regulations, including GDPR, employment law, and UK Right to Work legislation.Exceptional communication and interpersonal skills, coupled with the ability to foster collaboration with stakeholders.Possess an analytical mindset with the knack for identifying compliance risks and crafting effective mitigation strategies.Impeccable attention to detail, essential for scrutinising files and delving into information.Previous experience in HR or recruitment, preferably within recruitment process outsourcing (RPO) or managed services providers (MSP), is advantageous. Join Us in Shaping the Future: This is more than just a job; it's an opportunity to shape the future of compliance within talent acquisition. If you're ready to embark on an exhilarating journey and make a profound impact, we want to hear from you!Apply Now and Be Part of Something Extraordinary! Don't miss out on this exciting opportunity to become our Senior Compliance Co-ordinator. Apply now and be part of our pioneering team that's redefining the future of talent solutions. Apply now!