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Client Business Partner - Onsite Plymouth

Job Title: Recruitment Business PartnerLocation: Plymouth - Onsite Salary: Competitive Salary & Market-Leading Bonus SchemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs.What Will You Be Doing?Partner with hiring managers to define job requirements and establish recruitment strategiesProvide workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions or through a supplierEnsure that there is a talent pipeline for future hiring needs, engaging with our central recruitment function where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment processStay up to date with industry trends and best practices in recruitmentManage and maintain relationships with key stakeholdersAny other duties that may be required from time to timeExperience Required:Experience working in a recruitment role, preferably within blue-collar, industrial, engineering, or defence sectorsProven ability to manage contingent labour or high-volume contractor recruitmentComfortable working in a fast-paced, on-site, operational environmentExperience dealing with third-party recruitment suppliers or agencies, including rate negotiation and performance managementStrong stakeholder engagement experience, including with hiring managers and operational leadsExperience using recruitment systems or HRIS platforms to onboard, track, and manage worker dataFamiliarity with compliance-heavy or safety-critical environments, with an understanding of PPE, onboarding requirements, and mandatory trainingConfident in face-to-face relationship building, including the ability to proactively approach stakeholdersStrong problem-solving skills; must be inquisitive and solution-orientedUnderstanding of workforce planning and placement trackingAbility to challenge processes constructively and seek clarification to improve accuracy and efficiencyWhy us? Competitive Pay: Prorated base salary with potential for incentive-based rewards.Annual Leave: Prorated holiday entitlement, plus your birthday off.Pension Scheme: A competitive plan with contributions that increase with your length of service.Health & Wellbeing: Access to a flexible benefits fund covering private medical insurance, dental care, gym memberships, health screenings, and more.Family-Friendly Support: Inclusive policies and access to an employee assistance programme.Extra Benefits: Monthly early finish Fridays, discounted share purchase options, annual volunteering opportunities and awards, plus discounts on gym memberships and retail via Tastecard and ManpowerGroup Rewards.About us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.

Associate Director

ASSOCIATE DIRECTOR - EXPERIS TECH SPECIALISTS (LONDON)Where elite tech recruitment meets global firepower. Build the future. Own the impact.This isn't a job. This is a power move.Experis Tech Specialists are building something extraordinary in London a high-performance tech recruitment engine inside one of the world's most powerful talent groups. Think: Start-up velocity + global infrastructure + limitless scale.And now, we're searching for an Associate Director who wants to build, lead, innovate, and truly shape the future of a tech business that's backed to win. WHY THIS ROLE IS A ONCE-IN-A-CAREER OPPORTUNITYA Start-Up with the Strength of a Global TitanYou get total freedom to build your function your way, with no red tape, elite tooling, and the backing of ManpowerGroup's global ecosystem.We're talking:Enterprise-level clientsWorld-class data, systems & platformsCross-group collaboration on tapA brand that opens doors before you speakThis is not "business as usual." This is blank-canvas leadership with billion-dollar support. Shape the GTM Strategy of a Future Tech PowerhouseYou won't just run a team.You'll architect how we build, scale, and dominate key tech markets Data and AI, cloud, cyber, transformation.Everything is growing.Everything is yours to influence.You'll work shoulder-to-shoulder with our Director on the blueprint that takes Experis Tech Specialists from "strong" to industry-defining. Build a Team. Build a Culture. Build a Legacy.You'll hire, develop, and unleash a squad of elite tech consultants.You'll shape the DNA of a business that's growing fast and built for high performance.This is your leadership lab where ideas turn into results and results turn into growth. Earnings That Match Your LeadershipThis is a high-impact seat, and the financial upside reflects that.With uncapped performance structures, high-margin tech markets, and a rapidly scaling business, your earning potential isn't "competitive" It's career-defining. A Direct Line of Succession - DirectorWe don't do vague promises.We do plans, timelines, and delivery.If you want to step into a Director role, this is the fastest, clearest, most supported route you'll find in the tech recruitment industry. WHAT YOU BRINGSenior leadership experience in tech recruitment (perm, contract, or both)A proven record of scaling teams, revenue, and client portfoliosStrategic vision + commercial sharpnessA builder's mindset: innovative, resourceful, relentlessDesire for autonomy paired with world-class infrastructureAmbition to grow into Director and the ability to earn it THIS IS WHERE TECH LEADERS ARE MADE.If you're ready to lead a business unit like it's your own with the resources of one of the world's most powerful talent groups behind you, this is it.Apply now. Take the seat. Build something legendary.

Senior Recruitment Consultant

Recruitment Consultant | Social Care Specialist | Birmingham - Hybrid (1 day WFH)Competitive base salary of up to 35K + Uncapped Commission Are you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within b2b sales, b2c sales, telesales or outbound sales with great customer service and administration skills? We are looking for driven and ambitious individuals to join our winning team in Brook Street. We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for. About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets. Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skills What you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards. Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands. About usYour local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.

On-site Client Account Manager - Leeds

On-site Client Account Manager - LeedsSalary: Competitive + Quarterly Bonus + Car AllowanceWork Type: Full-time, On-siteReady to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Delivery Consultant

Delivery Consultant - Kingston upon HullSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Delivery Consultant

Delivery Consultant - NottinghamSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Night Service Controller - Recruitment Agency

Night Service ControllerRemote | Mix of day and night shiftsCompetitive base salary of £25k + quarterly performance-based bonusThe purpose of the Night Service Controller role is to provide essential out-of-hours support, ensuring seamless service delivery for major Brook Street clients. The position involves working 39.25 hours per week on a rotational basis, including day and night shifts, weekends, and bank holidays. Responsibilities include handling call resolutions such as absences and bookings, supporting safeguarding processes, assisting with compliance and resourcing, making spec calls, and troubleshooting issues as they arise. This is a fast-paced and varied role where you'll manage a hotlist of temporary workers, responding quickly to client requests to fill urgent shifts and maintain strong service levels during busy periods.This role is perfect for an organised & flexible individual who thrives in a fast-paced, busy and high-volume environment. You'll need to be a strong team player who can also work confidently and independently during overnight remote shifts. A sense of urgency, excellent communication skills, and the ability to prioritise effectively are key. This opportunity would suit someone who is looking for a rewarding and long-term career, takes ownership of their work, enjoys variety, and takes pride in representing the wider branch network by delivering exceptional service to clients and candidates alike.Core ResponsibilitiesTo provide vital support to Brook Street's core operations outside of standard working hours. Operating evenings, weekends, & bank holidays, this role ensures service continuity, safeguards the reputation of the business, & supports critical sectors including healthcare, social care, & government. Acting as the sole point of contact for clients & candidates during these times, responding to urgent queries, incidents, safeguarding alerts, & staffing requirements across multiple sectors. This role directly contributes to the business's 24/7 client support promise & is a key component of Brook Street's risk management and emergency response strategy.Key ResponsibilitiesSafeguarding Business Continuity & Emergency ResponseAct as the first responder to urgent incidents, including safeguarding alerts, medical emergencies, late arrivals, & client escalationsUse sound judgment to triage incidents, escalate critical concerns to senior leaders, & ensure issues are recorded in line with company policyMaintain a calm, authoritative presence to reassure clients & candidates during high-pressure scenariosEnsure comprehensive handovers to Operations teams, including date/time-stamped summaries of all out-of-hours activityMulti Sector Service DeliveryDeliver consistent & high-quality service across three complex & regulated divisions: Business Professional, PSR, and Social CareAdapt communication & service provision depending on the sector's expectations & urgency (e.g., faster responses for social care emergencies)Apply sector-specific compliance knowledge, including safeguarding policies, vetting, right-to-work, & health and safety standardsCandidate & Shift ManagementProactively manage last-minute bookings, cancellations, & redeployments, often within tight deadlinesMaintain real-time rosters & ensure only compliant, assignment-ready candidates are placedMaximise fulfilment rates by leveraging applicant availability data & maintaining strong candidate relationshipsProvide critical shift cover in highly sensitive sectors like care homes, supported living, and public servicesClient Communication & Risk ManagementAct as the sole representative of Brook Street to clients during out-of-hours periodBuild confidence in Brook Street's round-the-clock capability by delivering total call resolution & excellent customer serviceDocument all client interactions in CRM systems (e.g. Bullhorn, Fieldglass) in line with SLAManage client expectations & de-escalate concerns effectively while aligning with compliance and operational policiesOperational Support & Task CompletionComplete tasks referred from daytime operations such as:Sending new starter welcome packsQuality & compliance checksApplicant screening & referencingCandidate resourcing & "spec" callsEnsure all activity is logged & reported accurately to support continuity across business functionsSystems & ComplianceUtilise CRM & Sector-specific platforms (e.g. Bullhorn, Fieldglass, client portals) to track, document & resolve all interactionsComplete post-shift handovers with full transparency & data accuracyFollow sector compliance protocols: DBS, right to work, security clearances & safeguardingUphold Brook Streets standard of privacy, GDPR Compliance & professional ethicsSkills & CompetenciesSector Agility: Able to pivot quickly between diverse client sectors & adjust service style accordinglyCrisis Management: Quick-thinking, able to assess risk, prioritise actions, & remain calm under pressureSafeguarding Awareness: Understands the urgency & legal significance of safeguarding & wellbeing-related concernClient-Facing Professionalism: Articulate, composed, & diplomatic, even in emotionally charged or emergency situationsAttention to Detail: Precise record-keeping & accurate reporting across CRM platforms is essentialAutonomous Decision-Making: Comfortable operating independently & making business-critical decisions in real timeFlexibility: Ability to work out of standard hours, public holidays and weekends, also be on standby to cover team at short notice on an on-call basisKPI & Measures of SuccessEmergency shift fulfilment & redeployment ratesResponse & resolution time to client/candidate queriesAccuracy & detail of CRM logs & shift handoversAdherence to compliance & escalation protocolsPositive client & candidate feedback during unsociable hoursClear documentation of call trends & out-of-hours demand

Account Coordinator - Recruitment

Account Coordinator - RecruitmentBase salary of £25k+ quarterly bonusAltrincham - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards

Account Coordinator - Recruitment

Account CoordinatorBase salary of £25k+ quarterly bonusBristol - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards