At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Job Summary
As a Technical / IT Bid Executive you will be responsible for producing the compelling content required for Bid and Proposal submissions, liaising closely with our Sales and Operational teams in the development of fit-for-purpose solutions focusing on IT services. Your responsibilities and accountabilities will also include:
Producing first-class text, documents, presentation and proposal materials for a wide variety of opportunities
Submitting customer-centric responses at all stages of a formal tender process including PQQ, RFP / ITT and Presentation stage
Supporting the Sales & Operational teams with the creation of compelling, proactive proposals for new and existing customers
Supporting on technical bids including responsibility for obtaining, incorporating and tailoring IT technical content to deliver a concise and compelling client-facing proposition
Managing a bid calendar in support of ever-changing bid activity
Day to day control and management of concurrent bid processes
Providing research, writing and editing support as appropriate
Some of the key skills and experience required to carry out this role include:
Excellent communication skills - both written and verbal
Keen eye for detail
Solutions-orientated, problem-solving skills
Ability to remain calm under pressure
Ability to work as part of a team - strong team player
Ability to articulate and define the approach to the technical implementation and delivery of IT services / statement of work / permanent solutions
Ability to break down complex solutions and communicate processes, best practices, case studies and added value to an IT / procurement / C-level customer audience
Flexibility and self-motivation, with the ability to set priorities and manage multiple tasks in a timely manner under minimal supervision
Experience of IT services or IT project delivery, particularly utilising statement of work or deliverables, would be advantageous
Experience of working independently to drive and deliver multiple projects to tight deadlines
Experience of building and maintaining good relationships with colleagues and the wider community, including SMEs and senior stakeholders
Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting conflicting deadlines
Strong experience of using a wide variety of tools to create appropriate materials including Word, Excel and PowerPoint
As a Bid Executive you will stay up to date with industry trends and thought leadership both internally and externally, using your insight to create high value documents for our clients and give ManpowerGroup the best possible chance of success.
Our role requires us to drive continuous improvement, efficiency and innovation in client solutions, sharing trends and working practices across the Group. You will utilise your creativity, knowledge and experiences to develop solutions that drive successful outcomes. Our objective is to also provide agile, scalable support to the wider business - this is achieved through effective content creation and management including:
Maintaining and up to date central knowledge bank
Updating content including templates, presentations and infographics to ensure ManpowerGroup is positioned ahead of our competitors
Working with Sales and Operations teams across our suite of brands to develop collateral that enables us to win new opportunities and retain existing business
This role will provide you with excellent opportunities for development and career progression, both within the Bids & Solutions arena, as well as within our wider business and suite of brands. If you feel that you have the relevant skills and experience to take on this highly respected, challenging, rewarding and business critical role, please apply for immediate consideration!
About ManpowerGroup
About ManpowerGroup
As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.
Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.
| Up to £32500 per annum + Uncapped Commission, Benefits
Executive Recruitment Consultant | Competitive Base Salary up to £32,5k DOE + Uncapped Commission | CardiffAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Do you want to work for one of the UK's most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Team Leader
Bristol
| Permanent
| Negotiable
Team Leader - Recruitment OperationsAs a Team Leader within our RPO Centre of Recruitment Excellence, you'll lead a team of skilled recruiters to deliver exceptional service to our clients. This role is pivotal in driving performance, providing client support, and ensuring the seamless execution of recruitment strategies. If you're a dynamic leader with a passion for talent acquisition and a track record of driving results, we want to hear from you. Key Responsibilities:1. Leadership and Performance Management:· Lead and mentor a team of recruiters, providing guidance, support, and feedback to drive performance and foster professional development.· Set clear performance expectations and KPIs for the team, monitoring progress and implementing strategies to achieve and exceed targets.· Conduct regular performance reviews and one-on-one meetings to assess individual and team performance, identify areas for improvement, and provide coaching and support as needed.2. Client Relationship Management:· Act as the primary point of contact for key clients, building strong relationships and understanding their unique recruitment needs and challenges.· Collaborate with clients to develop tailored recruitment strategies, ensuring alignment with their business objectives and priorities.· Provide ongoing support and consultation to clients, offering insights, recommendations, and best practices to optimise recruitment outcomes and drive business success.3. Recruitment Strategy and Execution:· Work closely with the team to develop and implement innovative recruitment strategies, leveraging Market Talent Intelligence and industry insights to identify trends and opportunities.· Ensure the effective utilisation of creative sourcing techniques, such as social media recruitment, networking events, and referral programs, to attract top talent.· Oversee the maintenance of talent pools and communities, ensuring engagement with potential candidates and proactive communication of job opportunities and industry insights.4. Performance Analysis and Continuous Improvement:· Analyse recruitment metrics and KPIs to assess performance, identify trends, and prioritize areas for improvement.· Conduct regular reviews of recruitment processes and practices, identifying opportunities to streamline operations, enhance efficiency, and improve outcomes.· Drive a culture of continuous improvement within the team, encouraging innovation, collaboration, and knowledge sharing. Experience and Qualifications:· Minimum of 4 years of experience in recruitment, with at least 2 years in a leadership or managerial role within an agency, RPO, or in-house recruitment environment.· Proven track record of success in sourcing niche skills across Tech, Finance, or Corporate functions.· Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.· Excellent communication and interpersonal skills, with the ability to build relationships with clients, candidates, and team members.· Demonstrated leadership abilities, including the ability to inspire and motivate a team to achieve goals and deliver exceptional results. Why Join Us:· Opportunity to lead a high-performing team and drive recruitment excellence.· Hybrid working model, with two days in our high-spec offices.· Clear career progression pathways and outstanding learning and development programs.· Industry-leading bonus schemes and flexible benefits package, including private medical insurance, dental coverage, and travel insurance.· Generous holiday entitlement, with the opportunity to purchase additional days.· Competitive pension scheme with increasing contributions through length of service.· Employee discounts and rewards program offering discounts with major retailers. If you're ready to take your career to the next level and lead a dynamic team of recruiters in delivering top talent solutions, apply now to join our team!
Recruitment Team Leader
Bristol
| Permanent
| Negotiable
Team Leader - Recruitment OperationsAs a Team Leader within our RPO Centre of Recruitment Excellence, you'll lead a team of skilled recruiters to deliver exceptional service to our clients. This role is pivotal in driving performance, providing client support, and ensuring the seamless execution of recruitment strategies. If you're a dynamic leader with a passion for talent acquisition and a track record of driving results, we want to hear from you. Key Responsibilities:1. Leadership and Performance Management:· Lead and mentor a team of recruiters, providing guidance, support, and feedback to drive performance and foster professional development.· Set clear performance expectations and KPIs for the team, monitoring progress and implementing strategies to achieve and exceed targets.· Conduct regular performance reviews and one-on-one meetings to assess individual and team performance, identify areas for improvement, and provide coaching and support as needed.2. Client Relationship Management:· Act as the primary point of contact for key clients, building strong relationships and understanding their unique recruitment needs and challenges.· Collaborate with clients to develop tailored recruitment strategies, ensuring alignment with their business objectives and priorities.· Provide ongoing support and consultation to clients, offering insights, recommendations, and best practices to optimise recruitment outcomes and drive business success.3. Recruitment Strategy and Execution:· Work closely with the team to develop and implement innovative recruitment strategies, leveraging Market Talent Intelligence and industry insights to identify trends and opportunities.· Ensure the effective utilisation of creative sourcing techniques, such as social media recruitment, networking events, and referral programs, to attract top talent.· Oversee the maintenance of talent pools and communities, ensuring engagement with potential candidates and proactive communication of job opportunities and industry insights.4. Performance Analysis and Continuous Improvement:· Analyse recruitment metrics and KPIs to assess performance, identify trends, and prioritize areas for improvement.· Conduct regular reviews of recruitment processes and practices, identifying opportunities to streamline operations, enhance efficiency, and improve outcomes.· Drive a culture of continuous improvement within the team, encouraging innovation, collaboration, and knowledge sharing. Experience and Qualifications:· Minimum of 4 years of experience in recruitment, with at least 2 years in a leadership or managerial role within an agency, RPO, or in-house recruitment environment.· Proven track record of success in sourcing niche skills across Tech, Finance, or Corporate functions.· Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.· Excellent communication and interpersonal skills, with the ability to build relationships with clients, candidates, and team members.· Demonstrated leadership abilities, including the ability to inspire and motivate a team to achieve goals and deliver exceptional results. Why Join Us:· Opportunity to lead a high-performing team and drive recruitment excellence.· Hybrid working model, with two days in our high-spec offices.· Clear career progression pathways and outstanding learning and development programs.· Industry-leading bonus schemes and flexible benefits package, including private medical insurance, dental coverage, and travel insurance.· Generous holiday entitlement, with the opportunity to purchase additional days.· Competitive pension scheme with increasing contributions through length of service.· Employee discounts and rewards program offering discounts with major retailers. If you're ready to take your career to the next level and lead a dynamic team of recruiters in delivering top talent solutions, apply now to join our team!
Recruitment Team Leader
Bristol
| Permanent
| Negotiable
Team Leader - Recruitment OperationsAs a Team Leader within our RPO Centre of Recruitment Excellence, you'll lead a team of skilled recruiters to deliver exceptional service to our clients. This role is pivotal in driving performance, providing client support, and ensuring the seamless execution of recruitment strategies. If you're a dynamic leader with a passion for talent acquisition and a track record of driving results, we want to hear from you. Key Responsibilities:1. Leadership and Performance Management:· Lead and mentor a team of recruiters, providing guidance, support, and feedback to drive performance and foster professional development.· Set clear performance expectations and KPIs for the team, monitoring progress and implementing strategies to achieve and exceed targets.· Conduct regular performance reviews and one-on-one meetings to assess individual and team performance, identify areas for improvement, and provide coaching and support as needed.2. Client Relationship Management:· Act as the primary point of contact for key clients, building strong relationships and understanding their unique recruitment needs and challenges.· Collaborate with clients to develop tailored recruitment strategies, ensuring alignment with their business objectives and priorities.· Provide ongoing support and consultation to clients, offering insights, recommendations, and best practices to optimise recruitment outcomes and drive business success.3. Recruitment Strategy and Execution:· Work closely with the team to develop and implement innovative recruitment strategies, leveraging Market Talent Intelligence and industry insights to identify trends and opportunities.· Ensure the effective utilisation of creative sourcing techniques, such as social media recruitment, networking events, and referral programs, to attract top talent.· Oversee the maintenance of talent pools and communities, ensuring engagement with potential candidates and proactive communication of job opportunities and industry insights.4. Performance Analysis and Continuous Improvement:· Analyse recruitment metrics and KPIs to assess performance, identify trends, and prioritize areas for improvement.· Conduct regular reviews of recruitment processes and practices, identifying opportunities to streamline operations, enhance efficiency, and improve outcomes.· Drive a culture of continuous improvement within the team, encouraging innovation, collaboration, and knowledge sharing. Experience and Qualifications:· Minimum of 4 years of experience in recruitment, with at least 2 years in a leadership or managerial role within an agency, RPO, or in-house recruitment environment.· Proven track record of success in sourcing niche skills across Tech, Finance, or Corporate functions.· Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.· Excellent communication and interpersonal skills, with the ability to build relationships with clients, candidates, and team members.· Demonstrated leadership abilities, including the ability to inspire and motivate a team to achieve goals and deliver exceptional results. Why Join Us:· Opportunity to lead a high-performing team and drive recruitment excellence.· Hybrid working model, with two days in our high-spec offices.· Clear career progression pathways and outstanding learning and development programs.· Industry-leading bonus schemes and flexible benefits package, including private medical insurance, dental coverage, and travel insurance.· Generous holiday entitlement, with the opportunity to purchase additional days.· Competitive pension scheme with increasing contributions through length of service.· Employee discounts and rewards program offering discounts with major retailers. If you're ready to take your career to the next level and lead a dynamic team of recruiters in delivering top talent solutions, apply now to join our team!
Recruitment Team Leader
Bristol
| Permanent
| Negotiable
Team Leader - Recruitment OperationsAs a Team Leader within our RPO Centre of Recruitment Excellence, you'll lead a team of skilled recruiters to deliver exceptional service to our clients. This role is pivotal in driving performance, providing client support, and ensuring the seamless execution of recruitment strategies. If you're a dynamic leader with a passion for talent acquisition and a track record of driving results, we want to hear from you. Key Responsibilities:1. Leadership and Performance Management:· Lead and mentor a team of recruiters, providing guidance, support, and feedback to drive performance and foster professional development.· Set clear performance expectations and KPIs for the team, monitoring progress and implementing strategies to achieve and exceed targets.· Conduct regular performance reviews and one-on-one meetings to assess individual and team performance, identify areas for improvement, and provide coaching and support as needed.2. Client Relationship Management:· Act as the primary point of contact for key clients, building strong relationships and understanding their unique recruitment needs and challenges.· Collaborate with clients to develop tailored recruitment strategies, ensuring alignment with their business objectives and priorities.· Provide ongoing support and consultation to clients, offering insights, recommendations, and best practices to optimise recruitment outcomes and drive business success.3. Recruitment Strategy and Execution:· Work closely with the team to develop and implement innovative recruitment strategies, leveraging Market Talent Intelligence and industry insights to identify trends and opportunities.· Ensure the effective utilisation of creative sourcing techniques, such as social media recruitment, networking events, and referral programs, to attract top talent.· Oversee the maintenance of talent pools and communities, ensuring engagement with potential candidates and proactive communication of job opportunities and industry insights.4. Performance Analysis and Continuous Improvement:· Analyse recruitment metrics and KPIs to assess performance, identify trends, and prioritize areas for improvement.· Conduct regular reviews of recruitment processes and practices, identifying opportunities to streamline operations, enhance efficiency, and improve outcomes.· Drive a culture of continuous improvement within the team, encouraging innovation, collaboration, and knowledge sharing. Experience and Qualifications:· Minimum of 4 years of experience in recruitment, with at least 2 years in a leadership or managerial role within an agency, RPO, or in-house recruitment environment.· Proven track record of success in sourcing niche skills across Tech, Finance, or Corporate functions.· Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.· Excellent communication and interpersonal skills, with the ability to build relationships with clients, candidates, and team members.· Demonstrated leadership abilities, including the ability to inspire and motivate a team to achieve goals and deliver exceptional results. Why Join Us:· Opportunity to lead a high-performing team and drive recruitment excellence.· Hybrid working model, with two days in our high-spec offices.· Clear career progression pathways and outstanding learning and development programs.· Industry-leading bonus schemes and flexible benefits package, including private medical insurance, dental coverage, and travel insurance.· Generous holiday entitlement, with the opportunity to purchase additional days.· Competitive pension scheme with increasing contributions through length of service.· Employee discounts and rewards program offering discounts with major retailers. If you're ready to take your career to the next level and lead a dynamic team of recruiters in delivering top talent solutions, apply now to join our team!
Recruitment Team Leader
Bristol
| Permanent
| Negotiable
Team Leader - Recruitment OperationsAs a Team Leader within our RPO Centre of Recruitment Excellence, you'll lead a team of skilled recruiters to deliver exceptional service to our clients. This role is pivotal in driving performance, providing client support, and ensuring the seamless execution of recruitment strategies. If you're a dynamic leader with a passion for talent acquisition and a track record of driving results, we want to hear from you. Key Responsibilities:1. Leadership and Performance Management:· Lead and mentor a team of recruiters, providing guidance, support, and feedback to drive performance and foster professional development.· Set clear performance expectations and KPIs for the team, monitoring progress and implementing strategies to achieve and exceed targets.· Conduct regular performance reviews and one-on-one meetings to assess individual and team performance, identify areas for improvement, and provide coaching and support as needed.2. Client Relationship Management:· Act as the primary point of contact for key clients, building strong relationships and understanding their unique recruitment needs and challenges.· Collaborate with clients to develop tailored recruitment strategies, ensuring alignment with their business objectives and priorities.· Provide ongoing support and consultation to clients, offering insights, recommendations, and best practices to optimise recruitment outcomes and drive business success.3. Recruitment Strategy and Execution:· Work closely with the team to develop and implement innovative recruitment strategies, leveraging Market Talent Intelligence and industry insights to identify trends and opportunities.· Ensure the effective utilisation of creative sourcing techniques, such as social media recruitment, networking events, and referral programs, to attract top talent.· Oversee the maintenance of talent pools and communities, ensuring engagement with potential candidates and proactive communication of job opportunities and industry insights.4. Performance Analysis and Continuous Improvement:· Analyse recruitment metrics and KPIs to assess performance, identify trends, and prioritize areas for improvement.· Conduct regular reviews of recruitment processes and practices, identifying opportunities to streamline operations, enhance efficiency, and improve outcomes.· Drive a culture of continuous improvement within the team, encouraging innovation, collaboration, and knowledge sharing. Experience and Qualifications:· Minimum of 4 years of experience in recruitment, with at least 2 years in a leadership or managerial role within an agency, RPO, or in-house recruitment environment.· Proven track record of success in sourcing niche skills across Tech, Finance, or Corporate functions.· Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.· Excellent communication and interpersonal skills, with the ability to build relationships with clients, candidates, and team members.· Demonstrated leadership abilities, including the ability to inspire and motivate a team to achieve goals and deliver exceptional results. Why Join Us:· Opportunity to lead a high-performing team and drive recruitment excellence.· Hybrid working model, with two days in our high-spec offices.· Clear career progression pathways and outstanding learning and development programs.· Industry-leading bonus schemes and flexible benefits package, including private medical insurance, dental coverage, and travel insurance.· Generous holiday entitlement, with the opportunity to purchase additional days.· Competitive pension scheme with increasing contributions through length of service.· Employee discounts and rewards program offering discounts with major retailers. If you're ready to take your career to the next level and lead a dynamic team of recruiters in delivering top talent solutions, apply now to join our team!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
