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Client Business Partner

Welcome to an exciting opportunity at ManpowerGroup! We are actively seeking a talented and motivated professional to join our team as a Client Business Partner.This is a Hybrid opportunity based in and around Bristol.The purpose of this role is to be responsible for managing Perm recruitment projects across all business areas to maximise the number of placements made and build strong relationships to ensure a high level of customer satisfaction.In this role, you will play a pivotal part in managing and optimising permanent recruitment projects across diverse business sectors. Your responsibilities will include overseeing the end-to-end recruitment life cycle, achieving monthly targets, and fostering strong relationships with key stakeholders. If you are a proactive, customer-focused individual with a knack for problem-solving and a keen interest in IT, niche Engineering, and the defense sector, we want to hear from you. Responsibilities:Manage end to end a portfolio of vacancies, optimising the sourcing channels to achieve successful outcomesAchieve monthly GP targetsCreate/ maintain stakeholder engagement with relevant hiring managersResolving client issues to ensure we maintain strong relationshipsCreate and update Account Management plansEffectively handles concerns/objections.Share market insight to support your sourcing strategy Skills, Knowledge & Attributes:Solid Perm recruitment life cycle experienceStrong IT/ niche Engineering knowledgeGood understanding of defence sectorAbility to network within large client sites and build structures.Reliable - A "DOER" - gets on with the role and demonstrates great initiative and a proactive natureA strong problem solver - will analyse situations, offer options/ solutions and work out the best outcome for both the client and candidateCustomer focussed - client, candidates and colleaguesCredible - someone who has knowledge/ can gain knowledge and consult with and advise the client - can provide market intel/ MI/ BI/ tangible evidenceHonest, clear and transparent - can deliver on promises - if we can't deliver, explain why and work with the client to create a solution (Walk the Talk)Open minded - demonstrates "Growth Mind-set" - challenges the status quo, constantly looks to improve processes, efficiencies, service levels and develop themselvesPatient - work to facilitate a smooth & efficient processCalm - ability to stay calm when busy, not too pushy, knows when to back downBusiness development focussed - demonstrates strong business acumen - can recognise "value-add" opportunitiesSupport recruitment teams - build a strong relationship to understand challenges, gain market insight, support in difficult situations, offer advice & guidance and facilitate a strong partnership with the client. At ManpowerGroup, we value a growth mindset, honesty, transparency, and a commitment to delivering exceptional results. Join us in shaping the future of recruitment excellence and contributing to our dynamic and collaborative work environment.If you are ready to take on a challenging and rewarding role, where your skills and expertise will make a significant impact, we invite you to explore this opportunity further. Take the next step in your career journey with ManpowerGroup and be part of a team dedicated to driving success through talent and innovation.

Head of Delivery - Early Careers

Head of Delivery - Early Careers Job Brief:The Head of Delivery is responsible for managing client success and business growth through strategic solutioning at the client level. Holding accountability for delivery and achievement of SLAs, you will develop strong client relationships and collaborate with internal teams to ensure seamless service delivery to clients and provide guidance, support, and mentorship to the recruitment and delivery teams. You will monitor and report on key performance metrics related to client delivery which will include tracking client satisfaction, revenue targets, client retention rates, and other relevant metrics to assess performance and identify areas for improvement. Key Responsibilities:Responsible for overall delivery of the workforce solution to the client, proactively designing, planning and implementing appropriate solutions to deliver against the client's needs.Building and maintaining strong relationships with clients is a primary responsibility. This involves understanding their needs, objectives, and challenges, and providing personalised service and supportResponsible for team management including performance, development, training, career conversations, setting and reviewing team objectives, ensuring effective knowledge sharing and skills transfer amongst the teamHandles complex client situations effectively using negotiation to facilitate a 'win-win' situation.Manages conflict and deals with escalations, controlling performance and discipline issues effectively and earn the respect of those around youLeading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for maintaining team information including organisational structures, business plans and recruitment plans. Critical Experience:Knowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manageDemonstrable experience as an Early Careers SME at a senior levelRPO experience preferred, but in-house acceptableExperience of managing University Engagement would be highly beneficialVolumes managed are circa 1000 split 70/30 Apprentice:Graduate. There is an appetite to increase these volumesExperience with the SOVA assessment platform desirable What's on offer?REMOTE working with UK travelGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Account Sales Director

ACCOUNT SALES DIRECTOR - (SOUTHERN REGION, UK) Hybrid working + training offeredGreat opportunity with a successful organisation!Working hours 9-5pm but flexibility needed dependant on work schedules / diary. The successful candidate will deliver a client experience that reinforces the companie's positioning and brand values. In addition, the Account Director will manage a defined territory of the UK within which to prospect, develop and win new business opportunities. Job Responsibilities:Proactively devise annual account development plans for existing clients to o Execute Talent Management and Workforce Career Management sales to achieve and exceed quarterly and annual revenue targetsMaintain a total pipeline from both existing clients and new business prospects, and achieve a small number of additional KPIs in place to underpin sales focus and successCollaborate with and co-ordinate the efforts of other functions to deliver the desired client experience and targeted billingsNegotiate commercial terms for all projects, making sure that these comply with company standardEnsure agreed SLAs and project deliverables are achievedEstablish excellent client contact relationshipsIncrease the web of influence and number of contacts within each client accountMaintain regular contact across the account including regular account reviews, invitations to events, thought leadership distribution and HR team meetings. Skills, Knowledge & Attributes:Proven experience of cross and up selling to clients.Proven Account Management experience.Proven New Business Development Experience.Proven experience of project implementation for a client.Experience of dealing with customer complaints What's on offer?Amazing potential development and stability in a large organisationRemote working (hybrid if you are based in London)Generous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Account Sales Director

ACCOUNT SALES DIRECTOR - (SOUTHERN REGION, UK) Hybrid working + training offeredGreat opportunity with a successful organisation!Working hours 9-5pm but flexibility needed dependant on work schedules / diary. The successful candidate will deliver a client experience that reinforces the companie's positioning and brand values. In addition, the Account Director will manage a defined territory of the UK within which to prospect, develop and win new business opportunities. Job Responsibilities:Proactively devise annual account development plans for existing clients to o Execute Talent Management and Workforce Career Management sales to achieve and exceed quarterly and annual revenue targetsMaintain a total pipeline from both existing clients and new business prospects, and achieve a small number of additional KPIs in place to underpin sales focus and successCollaborate with and co-ordinate the efforts of other functions to deliver the desired client experience and targeted billingsNegotiate commercial terms for all projects, making sure that these comply with company standardEnsure agreed SLAs and project deliverables are achievedEstablish excellent client contact relationshipsIncrease the web of influence and number of contacts within each client accountMaintain regular contact across the account including regular account reviews, invitations to events, thought leadership distribution and HR team meetings. Skills, Knowledge & Attributes:Proven experience of cross and up selling to clients.Proven Account Management experience.Proven New Business Development Experience.Proven experience of project implementation for a client.Experience of dealing with customer complaints What's on offer?Amazing potential development and stability in a large organisationRemote working (hybrid if you are based in London)Generous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Delivery Recruitment Consultant

Delivery Recruitment Consultant | Base salary £23000-£24000 + commission + benefits | Bradford - HybridAre you a self-motivated and highly competitive individual who wants to progress their career? Have you previously worked in customer service either on the phone or face to face and would like to utilise your existing skills? Have you thought about working in recruitment? Recruitment uses a variety of skills including relationship building, sales, organisation and communication.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Delivery Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023, and we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleWorking with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsMaking high volume calls on a daily basis to meet KPI targetsConducting telephone screening for applicants in response to advertisingSubmitting high volume of candidates on a daily basis to meet KPI targetsArranging ID validation calls in line with legislation and complianceRecord daily figures to be reported to the Central Resourcing ManagerEnsure compliance with company, client and legislative requirementsMaintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsComply with the Company's Business Ethics and standards of excellencePromote Brook Streets Image through appearance and conductThe benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skill setCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private health care, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to tight deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.

Trainee Recruitment Consultant

Trainee Recruitment Consultant - No experience needed | Competitive base salary from £24k - £28k + uncapped commission & benefits | Southampton Are you a self-motivated and highly competitive individual who wants to progress their career? Have you thought about working in recruitment? Recruitment uses a variety of skills including relationship building, sales, organisation, and communication.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023, and we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetHuge money-earning potential and career progression opportunitiesUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsThe personPeople skills! You'll be the person that puts relate into relationships and builds rapport with clients at speedEndurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacksA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsAre you?A professional looking for an exciting new challenge or…A recent graduate unsure of your first step into the world of work?Are you an already successful Recruitment Consultant looking for a new opportunity?The roleNew business calls and meetingsCandidate marketing on job boards and social media, posting advertisements and screening CVs, proactively sourcing from job boardsBuilding strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsEstablish a client base and become an expert within your specialist fieldInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider applicants who reside in the UK and hold full right to work.

Senior Delivery Recruitment Consultant

Senior Recruitment Consultant Location - Office based in AltrinchamWorking pattern - Hybrid working. Full time permanent. Commission + Training offered. Our Centre of Recruitment Excellence (CoRE) is a key part of the ManpowerGroup family, working with some of the biggest brand names around.As a Recruitment Consultant, you'll be become a highly skilled professional, equipped to work with some of the world's most prestigious brands. You will be at the centre of our global business, with a vast array of career development options waiting to be explored. You will be working in a fast paced setting within a delivery recruitment role recruiting for different recruitment projects. Job Responsibilities:Ability to demonstrate capabilities in the full end to end recruitment lifecycleConduct sourcing governance to ensure there is an appetite in the market for our customer Academy programmes and share data driven market insights utilising a number of tools from the power suite.Ability to work autonomously and take ownership of the full end to end candidate screening process. This requires strong prioritisation and candidate management skills.Conduct formal competency-based interviews using a set of pre-defined interview questions.Demonstrate a level of competency in accessing and screening candidates to ensure they possess the right motivations, cognitive capability, and skills and experience to succeed in the Academy programme.Candidate attraction and sourcing via search and match technology. As well as utilising other innovative marketing and recruitment strategies to attract candidates.Data integrity, quality and managing all recruitment activity via our internal CRM system Skills, Knowledge & Attributes:Awareness of personal brand and impact across the businessDemonstrable success in engaging/placing passive candidatesSkilled in using sourcing toolsConfident in head hunting rather than sole reliance on application generationExperience working to targets / deadlines What's on offer?Amazing potential development and stability in a large organisationHybrid working - potential 2 days on site / 3 WFHFull training + commission offeredGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Head of Delivery - Early Careers

Head of Delivery - Early Careers Job Brief:The Head of Delivery is responsible for managing client success and business growth through strategic solutioning at the client level. Holding accountability for delivery and achievement of SLAs, you will develop strong client relationships and collaborate with internal teams to ensure seamless service delivery to clients and provide guidance, support, and mentorship to the recruitment and delivery teams. You will monitor and report on key performance metrics related to client delivery which will include tracking client satisfaction, revenue targets, client retention rates, and other relevant metrics to assess performance and identify areas for improvement. Key Responsibilities:Responsible for overall delivery of the workforce solution to the client, proactively designing, planning and implementing appropriate solutions to deliver against the client's needs.Building and maintaining strong relationships with clients is a primary responsibility. This involves understanding their needs, objectives, and challenges, and providing personalised service and supportResponsible for team management including performance, development, training, career conversations, setting and reviewing team objectives, ensuring effective knowledge sharing and skills transfer amongst the teamHandles complex client situations effectively using negotiation to facilitate a 'win-win' situation.Manages conflict and deals with escalations, controlling performance and discipline issues effectively and earn the respect of those around youLeading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for maintaining team information including organisational structures, business plans and recruitment plans. Critical Experience:Knowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manageDemonstrable experience as an Early Careers SME at a senior levelRPO experience preferred, but in-house acceptableExperience of managing University Engagement would be highly beneficialVolumes managed are circa 1000 split 70/30 Apprentice:Graduate. There is an appetite to increase these volumesExperience with the SOVA assessment platform desirable What's on offer?REMOTE working with UK travelGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

HR Business Partner

HR Business Partner - Hybrid UxbridgeAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.ManpowerGroup UK are seeking a HR Business Partner to work closely with senior and line managers to provide HR solutions and people strategies which align to the operational and organisational goals and objectives Responsibilities:Works with and maintains regular contact with Business Partners to enable full business potential to be realised and influences Business Partners' thinking in relation to managing their people.Understands and applies current case law and legislation to give relevant business-linked HR advice.Applies HR and business knowledge, evidencing appropriate decision making.Build and maintains relationships strategically, both within the HR function and across the wider business.Supports the implementation of the high-performance process and provides coaching to managers where needed.Works with colleagues to monitor and review HR policies and processes and implement changes where necessary.Keeps abreast of best practices and external trends in HR and up to date on changes to employment law which affects the company and its employees.Keeps up to date with recruitment industry and operational knowledge, by participating in business projects with stakeholdersManages complex employee relations caseworkSupports change management process and project manages restructuresContinuously drives improvements by advising managers on HR processes, policies, current HR thinking and shares best practice with them.Supports the HR Manager with identifying and maximising opportunities to add value to the businessSupports the development of people plans; implement plans and meet deadlines. About you:Exceptional organisational and communication skills is required together with good knowledge of employment legislation and its application.HR Business Partners should be proactive team players with strong customer service and problem-solving skills.Able to maintain confidentiality and to act with discretion - diplomacy is crucial.Self-motivated and able to work under own autonomy or as part of a team.Able to manage multiple issues and prioritise whilst delivering results Desirable but not essential:Experience of business transformation activities such as redundancies, TUPE, large scale end of assignmentExperience within an HR roleCIPD qualified or working towards thisParticipation on ManpowerGroup's HR Development Centre BenefitsOn offer is a competitive salary and benefits package including a car allowance.Birthday offHybrid working - 2-3 days in the office in UxbridgeAnnual leave increases with service, you can buy 5 days if you run out,Pension and company Sick PayBenefit spendDiscounts on shopping, retailers etcIf you feel you have the skills detailed above and want to find out more, please apply today.