Job reference: TT2218_1632326387


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    Brook Street


Working on the Candidate Care team who work with Public Sector clients. You will be responsible for handling the temporary workers payroll, queries any general after care once the worker has been placed into the role.

Role Responsibilities:

* Answering temporary worker queries via phone or email

* Processing weekly payroll

* Answering anywhere up to 100 emails per day

* Ensure an effective and secure system for all information /data including paper-based documents

* Deliver a comprehensive Induction plan to all new starters and promote a successful retention plan

* Comply with the Company's Business Ethics and standards of excellence

* Promote Brook Streets Image through appearance and conduct

Experience and skills required:

* Experience of Customer Service / Admin role previously is advantageous

* Must have excellent organisational skills and be able to work under pressure and to tight deadlines

* Must have communication skills both written and verbal

* Must be able to speak with both candidates and the client by telephone and over email

* Must have great attention to detail

* Must be adaptable and willing to learn

* Must be driven and motivated

* Must always be extremely personable and professional

What's in it for you?

  • An excellent basic salary
  • Outstanding benefits package
  • Excellent culture ( we operate in a high performance culture where our consultants are trusted to work autonomously and with NO Micromanagement)
  • Work for a business that's been voted the World's most ethical business for 12 years running
  • A fully visible career path with access to hundreds of opportunities across ManpowerGroup each year
  • Be part of a team that drives you to be the best!
  • Access to award winning learning and development with complete training and support

If you are looking for a new challenge, enjoy speaking to people and can work in a busy environment where no two days are the same, please contact Cassie Bosanko for more information

Our Commitment

At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Disability Confident

ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.

Mental Wellbeing

As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Reasonable Adjustments

If you feel you require any reasonable adjustments in to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.

About Brook Street

Brook Street

​Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.