Reporting line: Reporting to TAPFIN Snr Client Relationship Manager
Job Purpose TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non technical outsourcing, outplacement, auditing, and consultancy.
TAPFIN are the market leaders in MSP - the specialist outsourcing division of ManpowerGroup Solutions.
TAPFIN has identified the need for a CRM to take responsibility for the strategic and operational change management of the TAPFIN managed service solutions to our client.
The CRM is overall responsible for engaging with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. This role involves the development of strong stakeholder relationships to drive and engage the organisation in adopting best practice resourcing processes.
You will have line management responsibility for the on-site teams to deliver against all MSP objectives; KPI's and service level agreements.
Key Responsibilities
Programme Management
Key change agent for the delivery of the managed service programme to our client
Responsible for developing strong client relationships with all levels of management creating high level client relationships across all business. You will be responsible for developing high level partnership relationships with our internal CORE delivery teams to maximise self-fill and where required external suppliers..
Responsible for deploying the strategic vision and development of the MSP programme
Responsible for aspects of the operational programme, infrastructure and operational environment
Responsible for managing the strategic relationships with all partners including technology providers, internal departments, recruitment suppliers, consultancies, and vendors.
Responsible for issue resolution
Client Service Delivery
Responsible for achieving and meeting service levels as agreed with clients through; the timely delivery and placement of permanent staff, management of delivery through the direct sourcing strategy without compromising on quality.
External Communication Management
Interface with key stakeholders, and facilitate communication channels between recruiting managers and the delivery teams.
Update and transfer of all information regarding vacancies
Development of the clients employment brand / reputation
Responsible for developing and maintaining all reporting and management tools/ reports for internal and external use.
Able to handle complex situations with the client and effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation
Internal Communication Management
Responsible for appropriate communications internally at TAPFIN feeding back accounts status and progress to line manager and board level.
Account Management
Responsible for maintaining account information including: organisational structures, business plans and recruitment plans.
The role is hands on and you will be required to supplement the team's activities and supplement key aspects of their role as required.
Team management
Responsible for developing an extremely motivated team-working environment by engendering team spirit.
Responsible for effectively handling conflict, controlling performance and discipline issues effectively and earns the respect of those around you. You will lead the team setting examples in terms of effort, ability, company policy, ethics and behaviour standards.
Achieve individual targets and also ensure team targets are met.
Key skills and experience
A good people manager with an intricate understanding of managed service
Proven track record in delivering managed service programmes
Demonstrable track record in contract and temporary recruitment with extensive experience in the recruitment industry covering all aspects of the recruitment process / cycle.
Experience in a on-site recruitment environment
Experience of managing complex client situations
Ability to drive the sourcing channels to deliver an optimised workforce solution and maximise profitability for the ManpowerGroup.
Strong account management track record for complex, large scale clients
Must be able to liaise at a high level with clients and must be positive, decisive, driven and forward thinking.
Target driven and results focused - with a track record of delivering against objectives and business development targets.
Ability to manage in complex / changing environments and work in virtual teams.
Relationship building - internal and external clients
Tenacious, able to overcome challenges, resilient
Highly self motivated- able to self manage, curious mindset approach to work and self development
Interested? Click apply, submitting an up-to-date CV. We look forward to hearing from you.
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Recruitment Consultant - Driving & Logistics Location: Falkirk Are you a natural salesperson with the confidence to pick up the phone, build relationships, and grow a client base? Do you thrive in a fast paced, people focused environment? We're looking for a Recruitment Consultant to join our Falkirk team, specialising in the Driving & Logistics sector.About the RoleThis is a 360 recruitment role on a busy temp desk, where you'll balance business development with delivery. You'll be given some existing clients to work with, while also having the opportunity to grow your own portfolio.You'll be joining a thriving business with plenty of opportunity to make an impact.Key responsibilities include:Research, immerse in and become a true Subject Matter Expert in your chosen vertical by developing a good understanding of the potential client base, their industry, what they do, their strategies, their work culture and environment, and how they currently recruitUsing sales, business development, marketing and networking techniques to position Manpower as a supplier of choice within those organisationsDeveloping multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationshipsUsing social media to conduct market research, identify and engage with clients, advertise positions, attract candidates and build relationships with those candidates and employers.Using talent databases to match the right person to the client's vacancyReceiving and reviewing applications, managing interviews and short listing candidates for the clientQualifying candidates and checking their suitability before submitting their details to the clientPreparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedbackSalary and rate negotiationOffering market information to both clients and candidates on salaries, pay rates, training and career progressionWorking towards and exceeding targets/KPI'sReviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes Why Join Us?You'll be part of a tight knit, supportive team where collaboration matters. The Falkirk office is central, right next to the train station, with parking available, great views of the town, and even a pool table for downtime.We're ambitious for the future. That means real career progression opportunities for consultants who want to step up.What We're Looking ForEssential qualities:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult, seek to understand candidate needs and aspirations, asking questions to drive a deeper understanding, building trust and connectionAnticipates and looks ahead, to proactively drive actions and conversations, e.g. when are their candidates' assignments coming to an end, what nexT opportunity could be a fit for them, what skills will they need, etc?High motivation and curiosity to understand people - their career drivers, interests and motivations. Open, transparent and genuine communication style, with the other party's best interests in mind to build trusting relationships and drive mutually beneficial outcomesSeeks to understand clients' short and long-term skill needs, and uses to guide candidates in developing in-demand skillsetsArticulates themselves clearly and confidently, as a result able to effectively influence the client and candidateAble to adapt their style based on the individual/audienceStays up to date and has strong knowledge of their specialism(s)Full UK driving licence What You'll GetAlongside a competitive base salary, you'll earn uncapped commission with the potential to boost your earnings significantly each month. You'll also have access to industry leading learning and development programmes, with tailored coaching, online resources, and clear career pathways to help you progress.Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
RPO Recruitment Careers at Talent Solutions - Talent Community
Bristol
| Permanent
| Competitive Salary, Market Leading RPO Bonus Scheme
RPO Recruitment Careers at Talent Solutions - Join Our Talent CommunityAre you a recruiter with 1-5 years of agency experience in engineering, technology, or corporate functions?Ready to move into an RPO delivery-focused role with world-class clients and a people-first culture? We'd love to hear from you.At Talent Solutions, we're more than a workplace, we're a community of growth. We offer flexibility, career development, and the chance to thrive with global brands. Whether you're based in Bristol, Altrincham, or elsewhere in the UK, we want to connect with you. Why Join Our Talent Community?· Be the first to hear about new RPO recruitment opportunities· Get insights into life at Talent Solutions, our career pathways, and team culture· Receive relevant updates-no spam, just helpful info from our experts What We're Looking For· Experience recruiting in agency settings, ideally for engineering, tech, or corporate roles· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What You Can Look Forward To (When the Time Is Right)· Work with exclusive, world-class clients· Competitive salary and uncapped commission· Clear career progression and development pathways· Ongoing training, coaching, and support· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support About Talent SolutionsWe're a global leader in workforce solutions, delivering over 250 RPO programmes annually. From attraction to onboarding, our scalable, flexible solutions help clients meet their most complex workforce challenges.Working at Talent Solutions means joining a team that values innovation, inclusion, and impact. We partner with some of the biggest household names to deliver recruitment excellence.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.We get people. And together, we'll shape our future.Join our Talent Community today-whether you're in Bristol, Altrincham, or anywhere across the UK.
Recruitment Careers at Brook Street - Join Our Talent Community
City of London
| Permanent
| Uncapped Commission, Benefits, Hybrid
Recruitment Careers at Brook Street - Join Our Talent Community Are you an experienced Recruitment Consultant, Sales Executive, or Staffing Specialist exploring your next career move - but not quite ready to apply or cannot see a role that suits your experience? Join Brook Street's Recruitment Talent Community and stay connected with future opportunities tailored to your skills, goals, and location - whether you're in Cardiff, London, Birmingham, Bristol, Newcastle, or anywhere across the UK. Why Join?· Be the first to hear about new recruitment jobs near you· Get behind-the-scenes insights into life at Brook Street, our career pathways, and team culture· Receive relevant updates - no spam, just helpful info from our recruitment experts Who We're Looking For· Proven experience in recruitment or sales· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What We Offer (When the Time Is Right)· Competitive base salary + uncapped commission· Clear career progression via our Brook Street Career Ladder· Ongoing training, coaching, and support from our award-winning L&D team· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support including private medical, gym discounts, and more About Brook StreetWe're one of the UK's most trusted recruitment agencies, specialising in business professionals and social care roles. We make hiring and job searching more personal, delivering high-quality service that keeps our associates and clients returning time and again. We've been named one of the World's Most Ethical Companies for the 16th time - reflecting our commitment to integrity, transparency, and ethical business practices. We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives. Discover why we're so proud to be Brook Street. Join our Talent Community today and let opportunities come to you. Whether you're exploring options or planning your next step, we'll reach out when the perfect role arises near you.
Sales Director
London
| Permanent
| Negotiable
ManpowerGroup is delighted to offer an opportunity for a Sales Director to join our ManpowerGroup Enterprise division. Our Enterprise division, part of ManpowerGroup Commercial Staffing, operates a dynamic service with 10,000 associates on assignment each day.The Enterprise Sales Director will play a pivotal role in shaping the division's future, designing and delivering our growth and value strategy. This position is responsible for leading a high-performing sales team and driving the Enterprise Sales Strategy.As a key member of the Senior Leadership Team, the Sales Director will champion a culture of collaboration, clear communication, and success across the Enterprise division, directly influencing both performance and organisational impact. Key ResponsibilitiesResponsible for designing and executing a sales strategy in line with Enterprise Key Market Verticals - Public Sector, Consumer and Industrial.Accountable for delivering and exceeding the Enterprise New Business target, and defending existing client retenders.Build and lead a team sales team aligned to Key Market Verticals to success across the entire sales cycle, while also being responsible for own sales pipeline within vertical.Will embed a sales culture in the division as we look to promote farming, in addition to new business huntingEnsure MS Dynamics is deployed fully and used expertly by all sales individuals. Develop reporting for the appropriate levels of management to act against.Will take a key role in collaborating with marketing and other functions to deliver a stronger go to market programmeUse data from MSD, Power BI, market intelligence and sales operations to inform decision makingOwn and be responsible for attracting, retaining and developing best in class talent, and building a succession plan.Set clear performance expectations ensure KPIs and individual targets are in place to measure their performance. Coach the team and give clear feedback.Embed the divisions key differentiators (TCOW, WSI, My Path, ESG) in the Sales Value Proposition and helping to solution these emerging models into complex sales and commercial models.Accountable for sales process and discipline, which incorporates implementing a sales process from targeting and prospect acquisition to contract and close. All corporate sign off procedures and governance to be followed without exception.Support the solution design of new and innovative services for Enterprise including the development of new products.Key Programme leader for Enterprise sales campaigns and projects, support Group wide sales campaigns and projects.Works closely with the Group Sales Team and collaboratively with other ManpowerGroup brands to identify leads and opportunities for growth..Keeps up to date with market and commercial insights and competitor analysisPromotes a positive environment through an approachable and motivational style, which actively encourages open dialogue Experience/Skills required Designed, led and implemented sales strategies targeting and acquiring new logos or growing existing relationships, to deliver business growth.Navigated the constraints and pressures of a complex commercial and corporate environment to deliver success for multiple stakeholders.Demonstrable track record of success at multiple levels of selling as a producer and leadership & coaching.Built, developed and led best-in-class sales teams, and driven high performance across large in-direct teams.Knowledge of the staffing industry and candidate skills and delivery specialisms- market characteristics (size, competitors, skills, client, candidate)Good understanding of the staffing portfolio (onsite, temp, perm, master vendor, PSL, academy)Application of data to drive sales decisions (market, targets, performance) Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
