At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non technical outsourcing, outplacement, auditing, and consultancy.
The CRM is overall responsible for engaging with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet stakeholder needs. This role involves the development of strong stakeholder relationships to drive and engage the organisation in adopting best practice resourcing processes.
You will have line management responsibility for the on-site teams to deliver against all MSP objectives; KPI's and service level agreements.
Key Responsibilities
Key change agent for the delivery of the managed service programme to our client
Developing strong client relationships with all levels of management creating high level client relationships across all business.
Deploying the strategic vision and development of the MSP programme
Responsible for aspects of the operational programme, infrastructure and operational environment
Managing the strategic relationships with all partners including technology providers, internal departments, recruitment suppliers, consultancies, and vendors.
Responsible for achieving and meeting service levels as agreed with clients through; the timely delivery and placement of permanent staff, management of delivery through the direct sourcing strategy without compromising on quality.
Interface with key stakeholders, and facilitate communication channels between recruiting managers and the delivery teams.
Able to handle complex situations with the client and effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation
Responsible for maintaining account information including: organisational structures, business plans and recruitment plans.
Key skills and experience
Proven track record in delivering managed service programmes
Demonstrable track record in contract and temporary recruitment with extensive experience in the recruitment industry covering all aspects of the recruitment process / cycle.
Experience in a on-site recruitment environment
Ability to drive the sourcing channels to deliver an optimised workforce solution and maximise profitability for the ManpowerGroup.
Strong account management track record for complex, large scale clients
Must be able to liase at a high level with clients and must be positive, decisive, driven and forward thinking.
Lead by example and coach, pro-active, flexible and customer focused
Good project management skills.
Target driven and results focused
Ability to manage in complex / changing environments and work in virtual teams.
Able to influence and build relationships at the highest level - internally and externally.
Our Commitment
At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Human Resources Compliance Manager- Recruitment RPO- Hybrid
Coventry
| Permanent
| £40000 - £60000 per annum + inc bonuses and car allowance
Human Resources Compliance Manager- Recruitment RPOHybrid workingReporting to the Recruitment Operations Manager, the HM Compliance Manager will be responsible for multiple HR Administration teams, managing onboarding and compliance on behalf of one of ManpowerGroup UK's biggest Automotive Clients.This role is all about people development, implementing processes and driving performance of the team to ensure best practice. You will also be responsible for working closely with the client to gain a strong understanding of the HR Processes, to identify opportunity for improvement and to build strong and trusting relationships.Main Responsibilities:Client ManagementPeople ManagementProcess ImplementationFinancial and Operational ManagementSo, What's in it for you?An excellent basic salary, bonus package and car allowanceFlexible benefits including private medical care, private dental, Life insurance and Assurance, Perkbox, purchase holiday and much moreExcellent opportunities for progressionWork with one of ManpowerGroup biggest and most well-known ClientsWork for a business that's been named one of the worlds most ethical for 13 years runningAward winning learning and developmentAccess to hundreds of roles across ManpowerGroup each yearHybrid WorkingExperience required:Experienced in driving recruitment governance and controls across large teamsExperience in high volume recruitmentProven ability of implementing and standardising compliance ensuring all contractual requirements are adhered to, SLAs are delivered and KPI's managed effectivelyExperienced in managing teams to deliver high volume transactions to support the onboarding of candidates (e.g., contract generation, visa applications)A strong understanding of employment lawProven experience managing a diverse and high performing team (remote and hybrid teams)Please click to apply for immediate consideration or call Nikita on 07483 337 199 for more information.
Admin Team Manager- Recruitment Compliance and Onboarding
Coventry
| Permanent
| £40000 - £60000 per annum + inc bonuses and car allowance
Admin Team Manager- Onboarding and ComplianceReporting to the Recruitment Operations Manager, the Admin Team Manager will be responsible for multiple HR Administration teams, managing onboarding and compliance on behalf of one of ManpowerGroup UK's biggest Automotive Clients.The Admin Team Manager Will Partner closely with the Recruitment Operations Manager and the Team Leaders to drive efficiency, reduce errors and conduct skills gaps training of the account in all matters related to HR Administration tasks.This role is all about people development, implementing processes and driving performance of the team to ensure best practice. You will also be responsible for working closely with the client to gain a strong understanding of the HR Processes, to identify opportunity for improvement and to build strong and trusting relationships.Main Responsibilities:Client ManagementPeople ManagementProcess ImplementationFinancial and Operational ManagementSo, What's in it for you?An excellent basic salary, bonus package and car allowanceFlexible benefits including private medical care, private dental, Life insurance and Assurance, Perkbox, purchase holiday and much moreExcellent opportunities for progressionWork with one of ManpowerGroup biggest and most well-known ClientsWork for a business that's been named one of the worlds most ethical for 13 years runningAward winning learning and developmentAccess to hundreds of roles across ManpowerGroup each yearHybrid WorkingExperience required:Experienced in driving recruitment governance and controls across large teamsExperience in high volume recruitmentProven ability of implementing and standardising compliance ensuring all contractual requirements are adhered to, SLAs are delivered and KPI's managed effectivelyExperienced in managing teams to deliver high volume transactions to support the onboarding of candidates (e.g., contract generation, visa applications)A strong understanding of employment lawProven experience managing a diverse and high performing team (remote and hybrid teams)Please click to apply for immediate consideration or call Nikita on 07483 337 199 for more information.
Recruitment Bid Manager - OTE £60k - Remote
Southampton
| Permanent
| £40000 - £45000 per annum + OTE £60k
Bid Manager - Recruitment - REMOTE - Europe - OTE - £60k+ Job SummaryAs a Bid Manager you will be responsible for producing the compelling content required for Bid and Proposal submissions, liaising closely with our Sales and Operational teams in the development of fit-for-purpose solutions.You will stay up to date with industry trends and thought leadership both internally and externally, using your insight to create high value documents for our clients and give ManpowerGroup the best possible chance of success.Benefits:* £45k basic* 30% annual bonus* Fully remote* Private dental and health care allowance* Access to company-paid external training courses and qualifications* Huge flexibility for career progression - across the Manpower group* Matched pension contributionsYour responsibilities:*Management of the end-to-end bid process from initial review / sign-on call through to successful submission of final response*Producing first-class text, documents, presentation and proposal materials for a wide variety of opportunities *Submitting customer-centric responses at all stages of a formal tender process *Supporting the Sales & Operational teams with the creation of compelling, proactive proposals for new and existing customers*Managing a bid calendar in support of ever-changing bid activity*Day to day control and management of concurrent bid processes*Providing research, writing and editing support as appropriateFurther duties - Content creating:*Maintaining and up to date central knowledge bank*Updating content including templates, presentations and infographics to ensure ManpowerGroup is positioned ahead of our competitors*Working with Sales and Operations teams across our suite of brands to develop collateral that enables us to win new opportunities and retain existing businessSome of the key skills and experience required to carry out this role include:*Excellent communication skills - both written and verbal*Keen eye for detail*Solutions-orientated, problem-solving skills*Ability to remain calm under pressure*Ability to work as part of a team - strong team player*Flexibility and self-motivation, with the ability to set priorities and manage multiple tasks in a timely manner under minimal supervision*Experience of working independently to drive and deliver multiple projects to tight deadlines*Experience of building and maintaining good relationships with colleagues and the wider community, including senior stakeholders*Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting conflicting deadlines*Strong experience of using a wide variety of tools to create appropriate materials including Word, Excel and PowerPointPlease click apply to be considered!
Recruitment Bid Manager - OTE £60k - Remote
Nottingham
| Permanent
| £40000 - £45000 per annum + OTE £60k
Bid Manager - Recruitment - REMOTE - Europe - OTE - £60k+ Job SummaryAs a Bid Manager you will be responsible for producing the compelling content required for Bid and Proposal submissions, liaising closely with our Sales and Operational teams in the development of fit-for-purpose solutions.You will stay up to date with industry trends and thought leadership both internally and externally, using your insight to create high value documents for our clients and give ManpowerGroup the best possible chance of success.Benefits:* £45k basic* 30% annual bonus* Fully remote* Private dental and health care allowance* Access to company-paid external training courses and qualifications* Huge flexibility for career progression - across the Manpower group* Matched pension contributionsYour responsibilities:*Management of the end-to-end bid process from initial review / sign-on call through to successful submission of final response*Producing first-class text, documents, presentation and proposal materials for a wide variety of opportunities *Submitting customer-centric responses at all stages of a formal tender process *Supporting the Sales & Operational teams with the creation of compelling, proactive proposals for new and existing customers*Managing a bid calendar in support of ever-changing bid activity*Day to day control and management of concurrent bid processes*Providing research, writing and editing support as appropriateFurther duties - Content creating:*Maintaining and up to date central knowledge bank*Updating content including templates, presentations and infographics to ensure ManpowerGroup is positioned ahead of our competitors*Working with Sales and Operations teams across our suite of brands to develop collateral that enables us to win new opportunities and retain existing businessSome of the key skills and experience required to carry out this role include:*Excellent communication skills - both written and verbal*Keen eye for detail*Solutions-orientated, problem-solving skills*Ability to remain calm under pressure*Ability to work as part of a team - strong team player*Flexibility and self-motivation, with the ability to set priorities and manage multiple tasks in a timely manner under minimal supervision*Experience of working independently to drive and deliver multiple projects to tight deadlines*Experience of building and maintaining good relationships with colleagues and the wider community, including senior stakeholders*Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting conflicting deadlines*Strong experience of using a wide variety of tools to create appropriate materials including Word, Excel and PowerPointPlease click apply to be considered!
Recruitment Bid Manager - OTE £60k - Remote
Manchester
| Permanent
| £40000 - £45000 per annum + OTE £60k
Bid Manager - Recruitment - REMOTE - Europe - OTE - £60k+ Job SummaryAs a Bid Manager you will be responsible for producing the compelling content required for Bid and Proposal submissions, liaising closely with our Sales and Operational teams in the development of fit-for-purpose solutions.You will stay up to date with industry trends and thought leadership both internally and externally, using your insight to create high value documents for our clients and give ManpowerGroup the best possible chance of success.Benefits:* £45k basic* 30% annual bonus* Fully remote* Private dental and health care allowance* Access to company-paid external training courses and qualifications* Huge flexibility for career progression - across the Manpower group* Matched pension contributionsYour responsibilities:*Management of the end-to-end bid process from initial review / sign-on call through to successful submission of final response*Producing first-class text, documents, presentation and proposal materials for a wide variety of opportunities *Submitting customer-centric responses at all stages of a formal tender process *Supporting the Sales & Operational teams with the creation of compelling, proactive proposals for new and existing customers*Managing a bid calendar in support of ever-changing bid activity*Day to day control and management of concurrent bid processes*Providing research, writing and editing support as appropriateFurther duties - Content creating:*Maintaining and up to date central knowledge bank*Updating content including templates, presentations and infographics to ensure ManpowerGroup is positioned ahead of our competitors*Working with Sales and Operations teams across our suite of brands to develop collateral that enables us to win new opportunities and retain existing businessSome of the key skills and experience required to carry out this role include:*Excellent communication skills - both written and verbal*Keen eye for detail*Solutions-orientated, problem-solving skills*Ability to remain calm under pressure*Ability to work as part of a team - strong team player*Flexibility and self-motivation, with the ability to set priorities and manage multiple tasks in a timely manner under minimal supervision*Experience of working independently to drive and deliver multiple projects to tight deadlines*Experience of building and maintaining good relationships with colleagues and the wider community, including senior stakeholders*Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting conflicting deadlines*Strong experience of using a wide variety of tools to create appropriate materials including Word, Excel and PowerPointPlease click apply to be considered!
Bid Manager - OTE £60k - Remote
Bristol
| Permanent
| £40000 - £45000 per annum + OTE £60k
Bid Manager - Recruitment - REMOTE - Europe - OTE - £60k+ Job SummaryAs a Bid Manager you will be responsible for producing the compelling content required for Bid and Proposal submissions, liaising closely with our Sales and Operational teams in the development of fit-for-purpose solutions.You will stay up to date with industry trends and thought leadership both internally and externally, using your insight to create high value documents for our clients and give ManpowerGroup the best possible chance of success.Benefits:* £45k basic* 30% annual bonus* Fully remote* Private dental and health care allowance* Access to company-paid external training courses and qualifications* Huge flexibility for career progression - across the Manpower group* Matched pension contributionsYour responsibilities:*Management of the end-to-end bid process from initial review / sign-on call through to successful submission of final response*Producing first-class text, documents, presentation and proposal materials for a wide variety of opportunities including RPO / MSP*Submitting customer-centric responses at all stages of a formal tender process *Supporting the Sales & Operational teams with the creation of compelling, proactive proposals for new and existing customers*Managing a bid calendar in support of ever-changing bid activity*Day to day control and management of concurrent bid processes*Providing research, writing and editing support as appropriateFurther duties - Content creating:*Maintaining and up to date central knowledge bank*Updating content including templates, presentations and infographics to ensure ManpowerGroup is positioned ahead of our competitors*Working with Sales and Operations teams across our suite of brands to develop collateral that enables us to win new opportunities and retain existing businessSome of the key skills and experience required to carry out this role include:*Excellent communication skills - both written and verbal*Keen eye for detail*Solutions-orientated, problem-solving skills*Ability to remain calm under pressure*Ability to work as part of a team - strong team player*Flexibility and self-motivation, with the ability to set priorities and manage multiple tasks in a timely manner under minimal supervision*Experience of working independently to drive and deliver multiple projects to tight deadlines*Experience of building and maintaining good relationships with colleagues and the wider community, including SMEs and senior stakeholders*Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting conflicting deadlines*Strong experience of using a wide variety of tools to create appropriate materials including Word, Excel and PowerPointPlease click apply to be considered!
Recruitment Operations Manager
Sheffield
| Permanent
| £40000 - £45000 per annum
Sector Recruitment Manager | Manpower Engineering - Telecomms | SheffieldJOB PURPOSE As a Sector Manager within Manpower Engineering, you'll be expected to develop your abilities to a senior level and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong and visible brand within the Telecomms market - positioning Manpower as the true go to specialist. Leading by example for both revenue generation and behaviours you will set the standard for more junior consultants and help others to achieve their goals through mentoring and coaching. The Sector Manager will be responsible for their own billings, as well as leading others to deliver the highest levels of performance excellence to support them in dominating their specialist markets.KEY RESPONSIBILITIES * Establish yourself as a market expert within your field and build a (Client / High level Candidate) network that reflects this.* Drive the Manpower Engineering Telecomms business into a higher value space.* Ensuring a right-first-time approach to all matters of permanent process and contractor compliance for yourself and team. Conducting regular internal audits to ensure every contractor, (Ltd, Umbrella, CIS or PAYE) is fully compliant before being placed on site.* Proactively build your profile and personal brand on social channels including LinkedIn and be able to evidence regular postings/information sharing.* Source candidates for your vacancies using the available tools including (but not limited to) Bullhorn CRM system, LinkedIn, referrals, CV Search job boards and your own professional network / market map.* Generate new client relationships through a variety of methods including Calls, Emails, Referrals, Marketing Campaigns and by attending meetings and conferences where applicable.* Meet or exceed team and own revenue targets through both new and existing clients.* Offer a 360 sales solution to your client to show end to end client engagement and satisfaction.* Use sales, business development, marketing techniques and networking to attract business from client companies.* Report weekly successes, difficulties and market movements to management and attend regular meetings to discuss growth and development with your peer group.* Use market data and insights to approach clients in a challenger sales manner with a high level of service and added value.* Represent the company and brand as a subject matter and market expert on face-to-face client meetings and presentations.* Post and create content aligned to your specialist market to develop your personal brand and grow market presence.* Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SUCCESS MEASURES * Min £120,000 GP per year own billing.* Ensuring each team member achieves their own GP targets (based on their bespoke career level).* KPI target of minimum 18% / £6000 permanent fees. Working towards minimum contractor timesheet values of £250 per week.* Meeting activity targets agreed with your manager.* Setting revenue and behavioural standards for your team.* Securing consistent new business for yourself and colleagues.* Complete successful presentations on your engineering specialism.* Take accountability for and be able to evidence examples of on-going self-learning and development.* Accurate financial forecasting and awareness of ROI indicators.* Adoption of the CRM system.KEY LEADERSHIP SUCCESS MODEL FACTORS Drive Operational Excellence - Consistently hitting revenue and activity targets to set the standards for the team. Demonstrate the behaviours required to achieve your revenue and activity targets in line with promotion criteria goals and agreed expectations, including self-motivation, learnability and a high level of resilience. Be able to evidence new business wins and longer-term client relationships. Actively seek learning opportunities to accelerate your performance and work with your manager to identify key development areas creating action plans and deliverables for yourself during the process. Be prepared to hold others to account in the interests of collective quality standards.Collaborate to Win - Builds relationships and coaches others within the team to win. Show best practise in your candidate and client approach, gaining testimonials and repeat business through good process and consistency. Give direction to more junior consultants around key target clients and market strategies. Support them to achieve their GP targets. Work in collaboration with others in your geographical area to target key clients and create strategic plans for business development. Use your existing network to leverage new relationships and build on existing relationships to secure new business for yourself and colleagues.Coach and Grow Talent - Unleashing Human Potential requires leaders who focus on developing people's skills, knowledge and abilities which - beyond enabling high performance - contributes to building a strong and diverse talent pool.Create a Culture of Accountability - Demonstrate how the self-learning you have undertaken has benefited your career and helped you reach your current position. Approach your market with growth mindset to ensure continued evolution of your candidate and client relationships and your overall market approach. Continue to be courageous and curious enough to try out new ways of creating and developing your own personal brand, through social media, external client testimonials and internal colleague's feedback. Consistently strive to be an example of quality standards and be able to demonstrate how you have supported or challenged others to meet them.
Recruitment Consultant
Kingston upon Hull
| Permanent
| £22000 - £24000 per annum
Recruitment Consultant | Hull | Brook Street | OTE £40KWant to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage?Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create.In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives, you'll be resolving key business support needs for growing businesses, and you'll be facilitating meaningful hires related to social care and mental health provisions.Interested in…?Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online coursesThe Role…This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates.Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds.Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup.Do You Offer…?Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few timesThe Next Step…If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.
Recruitment Consultant - OTE £40K
Birmingham
| Permanent
| Negotiable
Recruitment Consultant - Brook Street, ManpowerGroupWant to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage?Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create.In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives, you'll be resolving key business support needs for growing businesses, and you'll be facilitating meaningful hires related to social care and mental health provisions.Interested in…?Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online coursesThe Role…This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates.Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds.Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup.Do You Offer…?Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few timesThe Next Step…If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.