Compliance Officer - Permanent/Part-Time (22.5 hours per week)
Location: West Midlands / UK - Hybrid working (1 day per week travel to Birmingham, Uxbridge, or Watford)
Role Overview
We are seeking a knowledgeable and proactive Compliance Officer to join our team on a part-time basis. The successful candidate will be responsible for managing corporate compliance risk, developing, and maintaining company policies, and monitoring compliance activity to minimise reputational, financial, and contractual risks.
You will act as a subject matter expert (SME), offering guidance to support process improvements that drive business efficiency and support strategic goals.
Key Responsibilities
Audit and Compliance Monitoring
Conduct a wide range of audits across all Brook Street brands to assess compliance with statutory, contractual, and internal standards, and identify areas for improvement.
Data Management & GDPR
Handle client requests in line with Corporate Data Privacy protocols.
Respond to applicant queries.
Process Data Subject Requests, including Right to be Forgotten and Subject Access Requests.
Contractual Audits
Audit Strategic and Key Account KPIs and obligations.
Review branch recruitment practices against contractual terms.
External Audits
Coordinate and support external audits, including:
Provide daily guidance to branches and business support teams on:
The Employment Agencies Act and Conduct Regulations 2003
Modern Slavery, Business Ethics, and GLAA standards
Right to Work checks
Recruitment of individuals with criminal records
Data privacy and internal screening requirements
Support the Bids and Legal teams with content for tenders and service level agreements.
Attend business meetings or regional briefings as required.
Training and Development
Support and deliver compliance training workshops for new starters.
Design and deliver bespoke training sessions at the request of senior management.
Create training materials reflecting legislative or procedural changes.
Collaborate with the Talent Acquisition and Training teams to develop relevant resources.
Project Management
Lead and contribute to projects focused on process improvement and risk reduction.
Maintain effective documentation, reporting, and evaluation procedures.
Engage with teams across all levels of the business to gather feedback and complete assigned project tasks.
Complaints & Investigations
Manage serious complaints including allegations of fraud, accidents, and incidents.
Provide out-of-hours support (including evenings and weekends) as part of Night Service duty.
Coordinate safeguarding cases, liaising with local authorities, police, education providers, and client safeguarding teams.
Conduct investigations to support disciplinary procedures.
Internal Audits
Perform audits across branch operations (Commercial, Industrial, Strategic Accounts, and Social Care).
Audit CCT processes, particularly Public Sector Resourcing (PSR).
Carry out ad hoc audits as required.
Policy and Procedure
Develop and maintain internal policies and procedures, in consultation with stakeholders and relevant legislation.
Align policies with the company's strategic objectives and evolving regulatory landscape.
Additional Responsibilities
Prepare audit reports and contribute to the annual risk profiling programme.
Respond to client audit requests and provide supporting documentation.
Key Skills & Experience
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Strong verbal and written communication skills, confident interacting at all organisational levels.
Knowledge of the recruitment sector and related compliance standards.
Excellent attention to detail and administrative capabilities.
Highly organised, with strong time management and prioritisation skills.
Able to manage high workloads and work to tight deadlines under pressure.
Self-motivated, solution-focused, and adaptable.
Committed to upholding company ethics and service standards.
Able to respond effectively and professionally to operational queries and requests.
Why join us?
At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.
What you'll receive:
Compensation: Competitive base salary with opportunities for annual bonuses, and rewards.
Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
Pension: Competitive plan with contributions that grow with your length of service.
Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
Work life balance: Generous family friendly policies, including an employee assistance programme.
Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About us:
Your local recruitment experts
We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.
We are proud to have been voted one of the world's most ethical companies for 16 years. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Discover why we are so proud to be Brook Street. Apply now.
We can only accept candidates who reside in the UK.
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
Recruitment ConsultantLocation: Bridgend - FT in the officeSalary: Up to £28,000 plus uncapped commission and benefits Driving licence and own car essential Discover your career with purpose at Manpower.Do you have experience in sales or recruitment? Ready for your next opportunity in a global organisation with clear career growth pathways? Are you passionate about building strong client relationships, driving business growth, and specialising in Driving or Logistics. Manpower is looking for a driven Recruitment Consultant to join our Bridgend team in Wales. This is your chance to build a desk in Driving or Logistics sector, become a subject-matter expert, and make a real impact-while enjoying uncapped earnings and a clear path to progression. About the roleAs a Recruitment Consultant, you'll be part of a high-performing team specialising in permanent and temporary staffing. You'll connect top talent with growing organisations, delivering tailored recruitment solutions that help businesses thrive. Key responsibilities:Drive revenue growth through business development and sales - your success will directly influence your earningsDeliver bespoke staffing solutions, becoming an expert in your specialismManage the full recruitment lifecycle - sourcing, screening, and placing candidatesBuild and maintain strong relationships with both clients and candidateExceed targets and KPIs in a fast-paced, target-driven environment Who we're looking forSales professionals with a proven track record of hitting targetsRecruiters seeking structured progression and higher earningsConfident communicators who can build relationships and influence decisionsResilient, driven, and motivated by a fast-paced environment.Full UK driving licence and own vehicle required (for client visits) Why join us?At Manpower, we're committed to your growth and success. Whether you're an experienced recruiter or new to the industry, we provide the tools and support to help you thrive. What we offer:Uncapped earning potential: Competitive salary, commission, and performance bonusesCareer progression: Clear pathways to Senior Consultant and beyondA high-performance culture: Recognition, rewards, and a collaborative, driven team that celebrates your achievementsComprehensive training: Master the art of recruitment, even if you're new to itWork-life balance: 24 days' holiday (rising to 27), your birthday off, and early finish Friday each monthHealth & wellbeing benefits: Flexible benefits for private medical, dental, gym memberships, and more. About ManpowerManpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 16th time-reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. Apply now and build a meaningful career with Manpower.
Delivery Recruitment Consultant
Cardiff
| Permanent
| Negotiable
Brook Street PSR are thrilled to be hiring for a Delivery Consultant to join our team in Cardiff.What will you be doing?As a Delivery Consultant, you will manage client relationships, source and onboard candidates. This role requires effective liaison with both clients and candidates, ensuring smooth communication and a high level of service throughout the recruitment process. Additionally, you will be responsible for ensuring compliance, supporting clients' requirements, and managing worker welfare once placements are made.Core ResponsibilitiesUnderstand client needs and provide recruitment adviseAdvertise roles, source candidates and ensure complianceManage candidate submissions and coordinate interviewsOversee candidate onboarding and initial supportMaintain regular check-ins with clients and address concernsConduct onsite visits and communicate updates to clients and candidatesClient EngagementProvide expert advice on role specifications, industry trends, and recruitment strategiesOffer consultative services on advertising and candidate engagementLiaise with clients regarding the submission process, providing clear communication around CVs, interviews, and rolesConfidently present candidates to clients, highlighting their skills and suitabilityConduct regular onsite visits to clients, ensuring the workforce is aligned with client expectationsAct as a key communication channel between candidates and clients regarding pay reviews, legislative changes, and other relevant discussionsVacancy ManagementAdvertise roles confidently, utilizing AI tools to craft compelling job advertsWork with the Team Manager to review advertising strategies and evaluate their effectivenessArrange and schedule interviews between clients and candidates, ensuring both parties are well-preparedMonitor contract end dates and ensure timely discussions with clients for assignment extensionsCandidate ManagementProactively source candidates using various platforms, ensuring candidates meet compliance requirementsComplete full candidate registrations, eligibility checks, and verify required documentationConduct initial screening interviews to assess suitability for rolesServe as the main point of contact for candidates to ensure their first day and week go smoothlyHandle employee issues such as sickness, return-to-work processes, performance conversations, grievance handling, and mental health-related adaptationsSkills / Experience RequiredProven experience in a recruitment or talent acquisition role, ideally in a consultative capacityStrong interpersonal and communication skills with the ability to build and maintaining relationships with both clients and candidatesConfidence in adverting roles and leveraging AI tools to enhance job advertisementAbility to the manage the end-to-end recruitment process, including candidate sourcing, registration, compliance and placementStrong organizational skills with the ability to juggle multiple tasks and meet deadlines.Understanding of compliance regulations and the ability to carry out eligibility checksKnowledge of the employment market and the ability to provide clients with market insights and adviceComfort with onsite client visits and addressing employee welfare concerns About Brook Street: Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK.Central government, non-departmental public bodies, arm's length bodies and executive agencies. We know the structure. We know the pressure. We know how to deliver.We're a proud partner on the Public Sector Resourcing (PSR) framework, trusted to handle all administration and clerical hiring across government. On any day, we manage up to 11,000 contingent workers across the Public Sector. Our StandardsAt ManpowerGroup, we believe that success is built on a foundation of accountability and commitment to our standards at every level. These standards are not just guidelines; they are integral to our culture and are embraced by everyone, from entry-level employees to senior leadership. To be successful, each of us must be accountable for delivering on these standards. They are designed to support performance, development, and career progression, ensuring that we all have a clear understanding of what success looks like at each level of our organisation. We all lead ourselves and others-our teams, our clients, and our stakeholders. By living our standards, we create a cohesive and supportive environment where everyone can thrive and contribute to our collective success. Throughout your career at Brook Street, you will be expected to demonstrate living our standards as detailed below.Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Delivery Recruitment Consultant
Cardiff
| Permanent
| Negotiable
Brook Street PSR are thrilled to be hiring for a Delivery Consultant to join our team in Cardiff.What will you be doing?As a Delivery Consultant, you will manage client relationships, source and onboard candidates. This role requires effective liaison with both clients and candidates, ensuring smooth communication and a high level of service throughout the recruitment process. Additionally, you will be responsible for ensuring compliance, supporting clients' requirements, and managing worker welfare once placements are made.Core ResponsibilitiesUnderstand client needs and provide recruitment adviseAdvertise roles, source candidates and ensure complianceManage candidate submissions and coordinate interviewsOversee candidate onboarding and initial supportMaintain regular check-ins with clients and address concernsConduct onsite visits and communicate updates to clients and candidatesClient EngagementProvide expert advice on role specifications, industry trends, and recruitment strategiesOffer consultative services on advertising and candidate engagementLiaise with clients regarding the submission process, providing clear communication around CVs, interviews, and rolesConfidently present candidates to clients, highlighting their skills and suitabilityConduct regular onsite visits to clients, ensuring the workforce is aligned with client expectationsAct as a key communication channel between candidates and clients regarding pay reviews, legislative changes, and other relevant discussionsVacancy ManagementAdvertise roles confidently, utilizing AI tools to craft compelling job advertsWork with the Team Manager to review advertising strategies and evaluate their effectivenessArrange and schedule interviews between clients and candidates, ensuring both parties are well-preparedMonitor contract end dates and ensure timely discussions with clients for assignment extensionsCandidate ManagementProactively source candidates using various platforms, ensuring candidates meet compliance requirementsComplete full candidate registrations, eligibility checks, and verify required documentationConduct initial screening interviews to assess suitability for rolesServe as the main point of contact for candidates to ensure their first day and week go smoothlyHandle employee issues such as sickness, return-to-work processes, performance conversations, grievance handling, and mental health-related adaptationsSkills / Experience RequiredProven experience in a recruitment or talent acquisition role, ideally in a consultative capacityStrong interpersonal and communication skills with the ability to build and maintaining relationships with both clients and candidatesConfidence in adverting roles and leveraging AI tools to enhance job advertisementAbility to the manage the end-to-end recruitment process, including candidate sourcing, registration, compliance and placementStrong organizational skills with the ability to juggle multiple tasks and meet deadlines.Understanding of compliance regulations and the ability to carry out eligibility checksKnowledge of the employment market and the ability to provide clients with market insights and adviceComfort with onsite client visits and addressing employee welfare concerns About Brook Street: Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK.Central government, non-departmental public bodies, arm's length bodies and executive agencies. We know the structure. We know the pressure. We know how to deliver.We're a proud partner on the Public Sector Resourcing (PSR) framework, trusted to handle all administration and clerical hiring across government. On any day, we manage up to 11,000 contingent workers across the Public Sector. Our StandardsAt ManpowerGroup, we believe that success is built on a foundation of accountability and commitment to our standards at every level. These standards are not just guidelines; they are integral to our culture and are embraced by everyone, from entry-level employees to senior leadership. To be successful, each of us must be accountable for delivering on these standards. They are designed to support performance, development, and career progression, ensuring that we all have a clear understanding of what success looks like at each level of our organisation. We all lead ourselves and others-our teams, our clients, and our stakeholders. By living our standards, we create a cohesive and supportive environment where everyone can thrive and contribute to our collective success. Throughout your career at Brook Street, you will be expected to demonstrate living our standards as detailed below.Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Careers in Business Support - ManpowerGroup's Talent Community
City of London
| Permanent
| Competitive Salary
Careers in Business Support - Join ManpowerGroup's Talent CommunityLocations: London | Uxbridge | UK-wide | RemoteTogether, we're redefining recruitment.At ManpowerGroup, we prepare people and organisations for the future of work - because we believe meaningful and sustainable employment has the power to change the world.Our Business Support function is the engine behind that mission.Why Join?Be the first to hear about new business support roles near youGet insights into life at ManpowerGroup, our collaborative culture, and career pathwaysReceive relevant updates - no spam, just helpful info from our internal expertsHow We WorkAt ManpowerGroup, our strength lies in our connected and collaborative support network. Whether it's compliance, finance, HR, IT, legal, marketing, or talent - we work together as one integrated team to identify and address business needs across our family of brands.You won't just support the business - you'll empower it.Who We're Looking ForExperienced professionals in support functions or those with transferable skillsStrong problem-solving and communication abilitiesA collaborative mindset and commitment to excellenceAdaptability in a fast-paced, purpose-driven environmentWhat We Offer (When the Time Is Right)Competitive salary and benefitsClear career progression and development pathwaysOngoing training, coaching, and supportA diverse, inclusive culture where everyone belongsFlexible working options and wellbeing supportAbout ManpowerGroupWe're a global leader in workforce solutions, empowering people every day to discover their personal best. Our Business Support teams are the backbone of our success-driving innovation, efficiency, and impact across our brands.We are proud to have been named one of the World's Most Ethical Companies for the 16th time, reflecting our commitment to integrity, transparency, and ethical business practices.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.Discover your personal best at ManpowerGroup.Join our Business Support Talent Community today and let opportunities come to you. Whether you're exploring options or planning your next step, we'll reach out when the perfect role arises near you.
Careers in Business Support - ManpowerGroup's Talent Community
City of London
| Permanent
| Competitive Salary
Careers in Business Support - Join ManpowerGroup's Talent CommunityLocations: London | Uxbridge | UK-wide | RemoteTogether, we're redefining recruitment.At ManpowerGroup, we prepare people and organisations for the future of work - because we believe meaningful and sustainable employment has the power to change the world.Our Business Support function is the engine behind that mission.Why Join?Be the first to hear about new business support roles near youGet insights into life at ManpowerGroup, our collaborative culture, and career pathwaysReceive relevant updates - no spam, just helpful info from our internal expertsHow We WorkAt ManpowerGroup, our strength lies in our connected and collaborative support network. Whether it's compliance, finance, HR, IT, legal, marketing, or talent - we work together as one integrated team to identify and address business needs across our family of brands.You won't just support the business - you'll empower it.Who We're Looking ForExperienced professionals in support functions or those with transferable skillsStrong problem-solving and communication abilitiesA collaborative mindset and commitment to excellenceAdaptability in a fast-paced, purpose-driven environmentWhat We Offer (When the Time Is Right)Competitive salary and benefitsClear career progression and development pathwaysOngoing training, coaching, and supportA diverse, inclusive culture where everyone belongsFlexible working options and wellbeing supportAbout ManpowerGroupWe're a global leader in workforce solutions, empowering people every day to discover their personal best. Our Business Support teams are the backbone of our success-driving innovation, efficiency, and impact across our brands.We are proud to have been named one of the World's Most Ethical Companies for the 16th time, reflecting our commitment to integrity, transparency, and ethical business practices.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.Discover your personal best at ManpowerGroup.Join our Business Support Talent Community today and let opportunities come to you. Whether you're exploring options or planning your next step, we'll reach out when the perfect role arises near you.
RPO Recruitment Careers at Talent Solutions - Talent Community
Bristol
| Permanent
| Competitive Salary, Market Leading RPO Bonus Scheme
RPO Recruitment Careers at Talent Solutions - Join Our Talent CommunityAre you a recruiter with 1-5 years of agency experience in engineering, technology, or corporate functions?Ready to move into an RPO delivery-focused role with world-class clients and a people-first culture? We'd love to hear from you.At Talent Solutions, we're more than a workplace, we're a community of growth. We offer flexibility, career development, and the chance to thrive with global brands. Whether you're based in Bristol, Altrincham, or elsewhere in the UK, we want to connect with you. Why Join Our Talent Community?· Be the first to hear about new RPO recruitment opportunities· Get insights into life at Talent Solutions, our career pathways, and team culture· Receive relevant updates-no spam, just helpful info from our experts What We're Looking For· Experience recruiting in agency settings, ideally for engineering, tech, or corporate roles· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What You Can Look Forward To (When the Time Is Right)· Work with exclusive, world-class clients· Competitive salary and uncapped commission· Clear career progression and development pathways· Ongoing training, coaching, and support· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support About Talent SolutionsWe're a global leader in workforce solutions, delivering over 250 RPO programmes annually. From attraction to onboarding, our scalable, flexible solutions help clients meet their most complex workforce challenges.Working at Talent Solutions means joining a team that values innovation, inclusion, and impact. We partner with some of the biggest household names to deliver recruitment excellence.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.We get people. And together, we'll shape our future.Join our Talent Community today-whether you're in Bristol, Altrincham, or anywhere across the UK.
RPO Recruitment Careers at Talent Solutions - Talent Community
Bristol
| Permanent
| Competitive Salary, Market Leading RPO Bonus Scheme
RPO Recruitment Careers at Talent Solutions - Join Our Talent CommunityAre you a recruiter with 1-5 years of agency experience in engineering, technology, or corporate functions?Ready to move into an RPO delivery-focused role with world-class clients and a people-first culture? We'd love to hear from you.At Talent Solutions, we're more than a workplace, we're a community of growth. We offer flexibility, career development, and the chance to thrive with global brands. Whether you're based in Bristol, Altrincham, or elsewhere in the UK, we want to connect with you. Why Join Our Talent Community?· Be the first to hear about new RPO recruitment opportunities· Get insights into life at Talent Solutions, our career pathways, and team culture· Receive relevant updates-no spam, just helpful info from our experts What We're Looking For· Experience recruiting in agency settings, ideally for engineering, tech, or corporate roles· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What You Can Look Forward To (When the Time Is Right)· Work with exclusive, world-class clients· Competitive salary and uncapped commission· Clear career progression and development pathways· Ongoing training, coaching, and support· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support About Talent SolutionsWe're a global leader in workforce solutions, delivering over 250 RPO programmes annually. From attraction to onboarding, our scalable, flexible solutions help clients meet their most complex workforce challenges.Working at Talent Solutions means joining a team that values innovation, inclusion, and impact. We partner with some of the biggest household names to deliver recruitment excellence.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.We get people. And together, we'll shape our future.Join our Talent Community today-whether you're in Bristol, Altrincham, or anywhere across the UK.
