Job reference: TT2261_1633702517

Customer Service Advisor

  • Location

    Bristol

  • Job type:

    Permanent

  • Sector:

    Sales

  • Salary:

    £18000 - £20000 per annum

  • Startdate:

    ASAP

  • Client:

    Brook Street

Recruitment and Account Coordinator

Due to expansion Brook Street have an exciting opportunity to join our successful team.

At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.

Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at hundreds of companies every year

As Recruitment Consultant and Account Coordinator within the Public Sector, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce.

Role Responsibilities:

  • Working with Client Manager's to discuss recruitment requirements and proactively source suitable applicants to meet client requirements
  • Conducting telephone screening for applicants in response to advertising
  • Arranging interviews and conducting when necessary
  • Dealing with and co-ordinating responses to ad-hoc contract issues and problems
  • Implement HR policies and procedures
  • Carry our efficient exit procedures
  • Manage account finance by providing figures as required and correct invoicing
  • Ensure compliance with company, client and legislative requirements.
  • Maintain and control accurate data using legislative and company systems
  • Ensure an effective and secure system for all information /data including paper-based documents
  • Deliver a comprehensive Induction plan to all new starters and promote a successful retention plan
  • Comply with the Company's Business Ethics and standards of excellence
  • Promote Brook Streets Image through appearance and conduct

Experience and skills required:

  • Experience of working within Recruitment or a Customer Service / Admin role previously is advantageous
  • Must have excellent organisational skills and be able to work under pressure and to tight deadlines
  • Must have communication skills both written and verbal
  • Must be able to speak with both candidates and the client by telephone and over email
  • Must have great attention to detail
  • Must be adaptable and willing to learn
  • Must be driven and motivated
  • Must always be extremely personable and professional

If you are looking for a new challenge, enjoy speaking to people and can work in a busy environment where no two days are the same, please contact Cassie Bosanko for more information

Our Commitment

At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Disability Confident

ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.

Mental Wellbeing

As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Reasonable Adjustments

If you feel you require any reasonable adjustments in to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.

About Brook Street

Brook Street

​Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.