At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
The Team
Who will you be working with?
Since first opening their doors over 70 years ago, Brook Street Recruitment have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at hundreds of companies every year
As Customer Service and Administrator within the Public Sector, you will be responsible for all aspects of the recruitment lifecycle. You will provide an outstanding service for our prestigious clients by Coordinating the recruitment of their temporary workforce.
The Role
So, what will you be doing?
Conducting telephone screening for applicants in response to advertising
Arranging interviews and conducting when necessary
Dealing with and co-ordinating responses to ad-hoc contract issues and problems
Implement HR policies and procedures
Ensure compliance with company, client and legislative requirements.
Ensure an effective and secure system for all information /data including paper-based documents
Deliver a comprehensive Induction plan to all new starters and promote a successful retention plan
Comply with the Company's Business Ethics and standards of excellence
Promote Brook Streets Image through appearance and conduct
About you
What are we looking for?
Experience of working within Recruitment or a Customer Service / Admin role previously is advantageous
Must have excellent organisational skills and be able to work under pressure and to tight deadlines
Must have communication skills both written and verbal
Must be able to speak with both candidates and the client by telephone and over email
Must have great attention to detail
Must be adaptable and willing to learn
Must be driven and motivated
Must always be extremely personable and professional
Whats in it for you?
Excellent basic salary of 20k with a 3k annual bonus based on team performance
Award winning learning and development
Fast track career progression
Hybrid working (work from home 3 days and 2 days in office)
Part of a fun and supportive team
Our Commitment
At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Disability Confident
ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
Mental Wellbeing
As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
Recruitment Consultant | Social Care Specialist | Cardiff city centre | Driving is essentialCompetitive base salary DOE + Uncapped CommissionAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within b2b sales, b2c sales, telesales or outbound sales with great customer service and administration skills? We are looking for driven and ambitious individuals to join our winning team in Brook Street.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to new and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Senior Recruitment Consultant
Newcastle upon Tyne
| Permanent
| £35000 - £50000 per annum + Uncapped Commission, Hybrid, Benefits
Senior Recruitment Consultant | Social Care SpecialistNewcastle | Hybrid working | Driving requiredCompetitive base salary of £35k + Uncapped Commission | £50K OTE Are you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? We are looking for driven and ambitious individuals to join our winning team in Brook Street. As a Senior Recruitment Consultant for Brook Street Social Care, you'll drive the growth of your own specialist desk, focusing on business development, client wins, and delivering exceptional talent solutions across the social care sector. You'll take full ownership of the recruitment lifecycle, managing both clients and candidates while actively bringing new business on board. You'll nurture long-term relationships, strengthen partnerships with existing clients, and expand the market presence of Brook Street Social Care through proactive outreach and expert market insight. With a strong commercial mindset, you'll combine recruitment delivery with business development, building a sustainable pipeline and positioning yourself as a trusted industry partner. This role offers clear progression pathways, with future opportunities to move into people management, mentor junior consultants, and advance into leadership positions such as Team Leader and beyond. We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Managing Recruitment Consultant
Newcastle upon Tyne
| Permanent
| Negotiable
Managing Recruitment ConsultantLocation: Newcastle (Hybrid) Discover your career with purpose at Manpower.Do you have experience in Construction & Engineering sales within recruitment? Ready for your next opportunity in a global organisation with clear career growth pathways?Are you passionate about building strong client relationships, driving business growth, and specialising in Construction? Manpower is looking for a driven Managing Recruitment Consultant to join our Newcastle team. This is your chance to build a desk in the Construction and Engineering sector, become a subject-matter expert, and make a real impact as well as a clear path to progression. About the roleAs a Managing Recruitment Consultant, you'll be part of a team specialising in permanent and/or temporary staffing. You'll connect top talent with growing organisations, delivering tailored recruitment solutions that help businesses thrive. Key responsibilities:Drive revenue growth through business development and sales - your success will directly influence your earningsResponsible for coaching and supporting your team of consultants to deliver the highest levels of performance excellence to support them in dominating their chosen area of the Built Environment for the full UKWorking to agreed targets you will be accountable for managing your business in a dynamic way, employing the behaviours required to lead by example and develop the teamTranslating, Implementing and Driving Strategy agreed with ManagerInfluencing strategy through active feedbackDelivering goals weeklyEnsuring strong business mix of Manpower SpecialismsActively leading business development through the teamMeeting clients and driving new business opportunity through specialismsBuilding a diverse talent pipelineCoaching direct reports to build capabilityCreating time for wider team that enables a coaching environment to focus and achieve performance expectationsPerformance accountability Who we're looking forSales professionals with a proven track record of hitting targetsRecruiters seeking structured progression and higher earningsConfident communicators who can build relationships and influence decisionsResilient, driven, and motivated by a fast-paced environment.Full UK driving licence Why join us?At Manpower, we're committed to your growth and success. Whether you're an experienced recruiter or new to the industry, we provide the tools and support to help you thrive. What we offer:Uncapped earning potential: Competitive salary, commissionCareer progression: Clear pathways to Management and beyondA high-performance culture: Recognition, rewards, and a collaborative, driven team that celebrates your achievementsComprehensive training: Continuous training to keep your career path on trackWork-life balance: 24 days' holiday (rising to 27), your birthday off, and early finish Friday each monthHealth & wellbeing benefits: Flexible benefits for private medical, dental, gym memberships, and more. About ManpowerManpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 16th time-reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. Apply now and build a meaningful career with Manpower.