Job reference: TXXX_1657616133

Customer Service Representative

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  • Salary:

    Up to £22000 per annum + Bonus and benefits

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Contractor Care Representative | Altrincham | Hybrid Working

Are you looking for a step on the ladder into the world of Recruitment? Due to expansions we have several vacancies to join our team in ALTRINCHAM with immediate starts

Our Ambition

At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges

As a Candidate Care representative for Experis, you'll act as the first point of contact for the candidates we place with clients, providing them with the best service.

You'll love talking to different people and building relationships with the workers in your care. You'll be their one stop shop for work related queries from point of offer onwards, so great customer service skills, the desire to help people and an inquisitive nature are all important attributes!

You'll need strong administrative and organisation skills too; it's a fast-paced role, so the ability to prioritise tasks and work independently (but ask for help when needed) are essential. You'll be dealing with compliance tasks and confirming people's right to work in the UK, as well as sending and renewing contracts for the workers Experis places with our clients. You might investigate a pay query or update a candidate's details on our internal tracking systems. Don't worry if these are things you have not done before, as full training will be provided, and we'll make sure you're comfortable with what you're doing before you go live.

You'll be part of a friendly and supportive team at Experis, as well as a member of an expanding and innovative part of the ManpowerGroup. If you're looking for somewhere where you can develop your career, you won't be disappointed. There are so many opportunities to for long term professional advancement

Our office location is close to Altrincham town centre, easily accessible by public transport and with loads of parking in the vicinity. We have kitchen facilities on site too and tea and coffee are free flowing.

Our Commitment

At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Disability Confident

ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.

Mental Wellbeing

As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Reasonable Adjustments

If you feel you require any reasonable adjustments in to apply for a vacancy at ManpowerGroup UK or its affiliated brands, please email or speak directly to your Talent Acquisition Business Partner.

About Experis

Experis logo

Experis is constantly cultivating a growing network of experienced IT professionals to help clients harness the power and potential of technology. Experis is looking for self-starters with the ability to keep up with the challenges our clients face – you don’t need to be an expert in IT, but you do have to demonstrate an aptitude for learning and developing in role. We’re seeking colleagues at every level, from junior to experienced recruiters, graduates and career changers. Experis typically hires Trainee Recruitment Consultants, Senior Recruitment Consultants, Account Managers and those looking for Onsite/RPO/MSP work with their many exceptional clients. Either way, reach out to have a conversation.