Customer Service Representative

Recruitment Resourcer - Hybrid

Resourcing Support - Cardiff - £22k + BonusWe are in need of a Resourcing Support to work in our busy team. The successful candidate will be supporting the Recruitment Consultants in finding candidates for available roles we have available and screening them to ensure they are suitable.Overall duties include:Follow instructions from Senior RecruitersReading and understanding the job descriptions givenUsing advertising platforms to search through adverts for candidatesSearching for candidates on the internal system to see who is available and looking for workLooking through CV's and analysing a candidates' suitability for a roleSpeaking to candidates on the phone and emailUpdating the internal system with any new applicants detailsUpdating an internal tracker using ExcelLiaising with the Team Leader and consultants regularly to update on roles being worked onInterested in…?Being given all the tools you need to make a differenceBeing part of a driven team who won branch of the year 2021An easily achievable bonusRepresenting a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online coursesEssential skills and experience:Strong administration skillsAbility to work at speedCommunication skillsExcellent customer service skillsPrevious experience in a customer service position would be beneficialPrevious experience in a similar role is beneficialPlease click below to apply!

Recruitment Resourcer - Hybrid

Resourcing Support - Cardiff - £22k + BonusWe are in need of a Resourcing Support to work in our busy team. The successful candidate will be supporting the Recruitment Consultants in finding candidates for available roles we have available and screening them to ensure they are suitable.Overall duties include:Follow instructions from Senior RecruitersReading and understanding the job descriptions givenUsing advertising platforms to search through adverts for candidatesSearching for candidates on the internal system to see who is available and looking for workLooking through CV's and analysing a candidates' suitability for a roleSpeaking to candidates on the phone and emailUpdating the internal system with any new applicants detailsUpdating an internal tracker using ExcelLiaising with the Team Leader and consultants regularly to update on roles being worked onInterested in…?Being given all the tools you need to make a differenceBeing part of a driven team who won branch of the year 2021An easily achievable bonusRepresenting a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online coursesEssential skills and experience:Strong administration skillsAbility to work at speedCommunication skillsExcellent customer service skillsPrevious experience in a customer service position would be beneficialPrevious experience in a similar role is beneficialPlease click below to apply!

Recruitment Customer Service Advisor

Administrator - Recruitment Want to recruit for global, big-name clients? Interested in delivering contracts for exciting, cutting-edge industry projects? Are you Organised and Skilled in customer service and administration? As a Recruitment Advisor working for ManpowerGroup, your role would be to telephone interview candidates interested in securing their dream job within our prestigious clients! Interested in...? An excellent basic salary and bonus - AND having a healthy work-life balance A customer service-based role with excellent rewardsHybrid working - office and home; early/late starts and finishes to suit you Rich and varied career prospects within the Manpower Group A clear and structured career pathAward winning learning and development30 days' annual leave, including bank holidays - and a day off on your birthday Do you offer…? Experience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroupExcellent telephone skills (basic sales, negotiation, message handling, service).Good IT skills and ability to learn new systems and processes quicklyGood reasoning skills and ability to screen and eventually interview applicants and make sound judgements on suitability.Reasonable presentation skills.Basic negotiation skills. At CoRE, ManpowerGroup, the future is yours to create. With new clients and projects always afoot, your career will be packed with potential - whether it's in a Team Leader or account management and business partner direction. Please click apply for immediate consideration

Recruitment Customer Advisor

Customer Service Advisor- RecruitmentOur AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.What will you be doing?Managing the end to end recruitment process for all Babcock internal and direct applicants whilst providing excellent customer and client service.Undertake candidate telephone interviews in order to identify and qualify them for vacancies.Preparing CVs ready for submission to ensure quality and accuracy.Receiving and providing CV feedback to candidates.Booking and preparing candidates and clients for interviews.Debriefing candidates and clients after interviews.Presenting offers to candidates and agreeing terms and conditions.Working within the delivery timescales as agreed with the client.Act as a flexible resource supporting other key clients and functions during changes in demandMaintaining detailed candidate and client records in line with GDPR.Managing the candidate's progression through appropriate systemsEnsuring that any client/vacancy requirements are adequately recorded.Recording key KPI information including CV submissions, interviews arranged and placements.Formatting CVsAbout YouWhat are we looking for?Experience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroupExcellent telephone skills (basic sales, negotiation, message handling, service).Good IT skills and ability to learn new systems and processes quicklyGood reasoning skills and ability to screen and eventually interview applicants and make sound judgements on suitability.Reasonable presentation skills.Basic negotiation skills.What's in it for you?Basic salary of up to £20k + bonus of up to £3k per yearExtensive career opportunities and access to hundreds of roles across ManpowerGroup each yearaward winning learning and developmentBe part of a fun and sociable team that regularly celebrates success

Recruitment Consultant - Reading - Hybrid

Recruitment Consultant - Brook Street, ManpowerGroup Want to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create. In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses. Interested in…? Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses The Role… This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates. Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds. Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup. Do You Offer…? Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few times The Next Step… If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.

Recruitment Consultant - Watford

Recruitment Consultant - Brook Street, ManpowerGroup Want to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create. In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses. Interested in…? Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses The Role… This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates. Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds. Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup. Do You Offer…? Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few times The Next Step… If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.

Recruitment Consultant - Reading - Hybrid

Recruitment Consultant - Brook Street, ManpowerGroup Want to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create. In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses. Interested in…? Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses The Role… This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates. Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds. Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup. Do You Offer…? Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few times The Next Step… If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.

Recruitment Consultant - St Albans

Recruitment Consultant - Brook Street, ManpowerGroup Want to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create. In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses. Interested in…? Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses The Role… This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates. Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds. Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup. Do You Offer…? Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few times The Next Step… If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.

Recruitment Consultant - Reading - Hybrid

Recruitment Consultant - Brook Street, ManpowerGroup Want to recruit for big-brand household clients? Interested in recruiting for business-critical roles? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future is yours to create. In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses. Interested in…? Being given all the tools you need to make a difference - and a lot of money -Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses The Role… This is a 360-recruitment position in which you'll build upwards from a cold desk, chiefly targeting SMEs and client/candidate markets within local areas. You'll be empowered and trained in all aspects of mapping and marketing local areas for clients and candidates. Far from just being chained to a desk, you'll be representing a high-street business that engages the community. You'll take part in business visits, building relationships and establishing needs, based on real communication - not just scrolling screens and LinkedIn feeds. Enjoy the best of both worlds: Brook Street offers a boutique-like team environment with branch managers with real experience and will support your progress, but you'll also benefit from the standout learning, training, and career development opportunities that come with being part of the broader ManpowerGroup. Do You Offer…? Customer-facing experience in an industry such as retail, hospitality, or a call/contact centreExperience in upselling, managing solutions and/or resolving customer issues directlyThe resilience and drive to take ownership of situations and act on intuitionAttention to detail and an eye for professionalism - a solid CV, free of basic errorsEvidence of loyalty and progression within individual roles and/or companies - replaced resilience with loyalty as resilience is used quite a few times The Next Step… If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.