Our Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Key Responsibilities
Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
Offer 1st line support for all queries and ensure that they are acknowledged, investigated, and resolved within agreed timescales
Any queries unable to be resolved locally, manage escalations to relevant helpdesk
Support data analyst with changes as well as the creation and collation of regular management reporting. Run adhoc reports as and when required
Manages day to day and schedule reports requests
Support with enhancing the recruitment tool of choice in line with the client's requirements, including integration's and low-level configuration requests
Inputting data with high levels of accuracy and attention to detail
Admin role tasks in VMS recruitment tool
Setting up new users; Timesheet approvers / Hiring Managers, sending out guidance
Providing support to all users of Fieldglass when issues or queries arise, escalating to Fieldglass when unable to resolve
Weekly, monthly, Quartey & adhoc reporting
Assist with uploading weekly hours for payroll, including re-uploading of timesheets when new rates need to be captured and billed
Uploading backdated / loyalty bonus' for areas of the business
Providing support / actioning bigger changes within Fieldglass (for example movement to SAP, pension changes, BU rate changes)
About you What are we looking for?
Previous experience in a customer focused environment
Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders
Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail
Ability to prioritise and organise workload effectively
Flexible attitude and adaptable to change with a helpful 'can do' approach
Strong IT Skills including Outlook, Word & Excel
Ability to multi-task and to thrive under pressure
Problem solving abilities and logical thinking
Proactive, analytical approach to problem solving and the ability to see a project through from inception to completion
Deliver effective, clear & concise reporting whilst constantly reviewing how we report to our client. Monitoring of the global Reporting Mailbox and actioning requests within SLA timelines
Continually reviewing process to look for insights & improvements
High competence with data management, manipulation, and validation
A willingness to gain new knowledge (via training and on-the-job learning) relating specifically to the VMS application
Ability to understand and clearly document requirements and any other materials required by a project e.g. UAT testing scripts, or User support documentation
Our Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
Reasonable Adjustments If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands, please email or speak directly to your Talent Acquisition Business Partner.
Please click apply for immediate consideration
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
| Up to £25000 per annum + Uncapped Commission + Benefits
Recruitment Consultant | Competitive Base Salary from £25k + Uncapped Commission | BristolAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within customer service, sales and administration? Do you want to work for one of the UK's most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Coventry
| Permanent
| Up to £25000 per annum + Uncapped Commission, Benefits, Hybrid
Recruitment Consultant | Base Salary from £25k + Uncapped Commission | Coventry, hybrid workingAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within customer service, sales and administration? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand. If you want to work for one of the UK's most recognised recruitment brands, keep reading.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Delivery Recruitment Consultant
Liverpool
| Permanent
| Up to £25000 per annum + Commission, Benefits
Delivery Recruitment Consultant | Liverpool - Hybrid working | Base salary from £25k + Commission & BenefitsAre you a self-motivated and highly competitive individual who wants to progress their career? Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Resourcing Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023, and we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleWorking with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsMaking high volume calls on a daily basis to meet KPI targetsConducting telephone screening for applicants in response to advertisingSubmitting high volume of candidates on a daily basis to meet KPI targetsArranging ID validation calls in line with legislation and complianceRecord daily figures to be reported to the Central Resourcing ManagerEnsure compliance with company, client and legislative requirementsMaintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsComply with the Company's Business Ethics and standards of excellencePromote Brook Streets Image through appearance and conductThe benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to tight deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Belfast
| Permanent
| Up to £25000 per annum + Uncapped Commission, Benefits
Recruitment Consultant | Competitive Base Salary from £25k + Uncapped Commission | BelfastAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within sales, customer service, and client relations? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Senior Recruitment Consultant
Altrincham
| Permanent
| Uncapped commission
Senior Recruiter - Altrincham - Hybrid working About us Here at Experis we consider ourselves the leading premium brand in IT recruitment in the UK. We work across many expanding markets in Technology and also have non tech teams, focussing on non tech, which includes legal and public sector hiring. Our Centre of Recruitment Excellence (CoRE) is a key part of the ManpowerGroup family, working with some of the biggest brand names around. With world-class training in advanced techniques, you'll be become a highly skilled professional, equipped to work with some of the world's most prestigious brands. Why work with us?Whilst working as a Senior Recruiter, enjoy these perks: 24 days annual leave, plus bank holidays and your birthdayworking - 2 days in the office per weeksales, cold calling or PSLs… Instead, exclusive RPO and MSP assignmentsSales Competition monthly and quarterly prize fund for Contract and PermanentOpportunity to join our Highflyers quarterly lunch and drinks hosted by your CoRE Manager or DirectorAnnual bonus of £1,500 for our high achieversEmployee recognition local rewards for employees 'going the extra mile'. Rewards include duvet days, early finishes, extended lunchesPlus, many other flexible and additional benefits Job description As a Senior Recruiter, you will have the following responsibilities: to demonstrate capabilities in the full end to end recruitment lifecycleall recruitment activity via our internal CRM systemattraction and sourcing via search and match technologydelivery of quality CVs within SLAs, aiming for efficiency ratio of 3:2:1and on-boarding management independently with no supervision required, managing, and closing complicated candidate objections and demonstrate substantial capability of managing offers, rates, and skills negotiation with hiring managerspipelining when not working within a hiring windowpositive relationships with candidates, asks, listens, and builds connections to gain market insight, information, leads and referralsas mentor for Trainee Recruiters and Recruitersan in-depth understanding of client's business, culture, key skills, and wider business information, using this information to identify roles in other areasas Delivery POC for client/Account Teams, chasing CV and interview feedbackto challenge and educate clients based on market insights and conditions on rejected candidates with customer where requiredand keep up to date with market trends, information, key movers, and projects to ensure high level conversations with candidates and to drive their own market knowledgemarket information to your network via social media to drive inbound candidate engagement and networking opportunities Skills/ qualifications neededWe are looking for candidates with the following skills: Previous experience in either legal, public sector or business servicesConfident in head hunting rather than sole reliance on application generationClient relationship building and stakeholder management experienceAwareness of personal brand and impact across the businessDemonstrable success in engaging/placing passive candidatesSkilled in using sourcing toolsSkilled in attracting and placing candidatesExperience working to targets, deadlines and/or service agreements If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you!
Admin - HR Coordinator
Gloucestershire
| Permanent
| £22000 - £25000 per annum + Training + Bonus
CONTRACTS COORDINATOR DO YOU HAVE HR OR ADMIN EXPERIENCE?DO YOU LOVE WORKING IN A FAST PACED SETTING?ARE YOU LOOKING FOR FLEXIBLE HOURS? (FULL TIME OR PART TIME)? Gloucester, UKFull Time hours or Part time hours available! Training + Bonus offered.This role is based on site managing various admin tasks Experience required: Strong administrative and people skills. Able to multitask and speak to stakeholders and have a strong eye for detail. Clear communicator and can deal in a fast paced setting. Job Purpose:To achieve agreed performance targets and contribute to consistent growth of the account by ensuring fulfilment of orders received and effectively managing employee relations, whilst maintaining high levels of compliance in co-operation with the local and wider account team. This is an on-site office-based role with some travel required to other sites within the account. Job Duties:All recruitment orders are fulfilled within the agreed SLA requirements and KPI targets achieved.Proactively identifies and meets additional recruitment and fulfilment needs with a goal to achieve 100% fulfilment across sites.Ensuring that all work is conducted in accordance with Manpower's values and standards.Supports Contract Manager in all workforce RTWI, counselling and disciplinary matters.Resolves contingent workforce and client queries promptly and accurately.Maintains accurate database records and highly accurate reporting.Maintains and drives high worker and client service satisfaction levels/scores.Swiftly identifies, responds (and escalate when required) to issues that could put Manpower at risk of not meeting contractual obligations.To ensure that all activity complies with all Company policies, procedures and legal requirements including health and safety and employmentTo ensure high levels of on-boarding complianceTo take a proactive approach to co-ordinating staffing levels and respond with pace and agility to changing client requirements. Skills Needed:Hard work ethicDrive / PassionDeterminationResilienceDelivery Focused Benefits and Perks:Amazing training, coaching and development opportunities within ManpowerGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!Work for a business that believes in work/life balance PLEASE APPLY TODAY AND A CONSULTANT WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.