Our Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Key Responsibilities
Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
Offer 1st line support for all queries and ensure that they are acknowledged, investigated, and resolved within agreed timescales
Any queries unable to be resolved locally, manage escalations to relevant helpdesk
Support data analyst with changes as well as the creation and collation of regular management reporting. Run adhoc reports as and when required
Manages day to day and schedule reports requests
Support with enhancing the recruitment tool of choice in line with the client's requirements, including integration's and low-level configuration requests
Inputting data with high levels of accuracy and attention to detail
Admin role tasks in VMS recruitment tool
Setting up new users; Timesheet approvers / Hiring Managers, sending out guidance
Providing support to all users of Fieldglass when issues or queries arise, escalating to Fieldglass when unable to resolve
Weekly, monthly, Quartey & adhoc reporting
Assist with uploading weekly hours for payroll, including re-uploading of timesheets when new rates need to be captured and billed
Uploading backdated / loyalty bonus' for areas of the business
Providing support / actioning bigger changes within Fieldglass (for example movement to SAP, pension changes, BU rate changes)
About you What are we looking for?
Previous experience in a customer focused environment
Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders
Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail
Ability to prioritise and organise workload effectively
Flexible attitude and adaptable to change with a helpful 'can do' approach
Strong IT Skills including Outlook, Word & Excel
Ability to multi-task and to thrive under pressure
Problem solving abilities and logical thinking
Proactive, analytical approach to problem solving and the ability to see a project through from inception to completion
Deliver effective, clear & concise reporting whilst constantly reviewing how we report to our client. Monitoring of the global Reporting Mailbox and actioning requests within SLA timelines
Continually reviewing process to look for insights & improvements
High competence with data management, manipulation, and validation
A willingness to gain new knowledge (via training and on-the-job learning) relating specifically to the VMS application
Ability to understand and clearly document requirements and any other materials required by a project e.g. UAT testing scripts, or User support documentation
Our Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
Reasonable Adjustments If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands, please email or speak directly to your Talent Acquisition Business Partner.
Please click apply for immediate consideration
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Location: Southampton (Based fully on site)Role level: Senior - Reporting to Head of Staffing Driving License ESSENTIAL Role Summary: The Branch Manager is responsible for Manpower's UK brand delivery within a designated region of the UK for Convenience temporary and permanent business across all verticals within the Manpower specialisms - driving, logistics, manufacturing and ancillary, you will be expected to maximise GP opportunity throughout your client base in each of these core areas. You will lead a dedicated team of consultants focused on delivering temporary workforce solutions to both national accounts and retail business. Your dedicated team may be made of pure 360 retail consultants along with pure delivery consultants that have separate focus driving a high ROI. The region will be managed from one central office with your consultant team being based within this with the wider geography of regional responsibility. Key ResponsibilitiesSales:Ensures strong business mix of Manpower SpecialismsActively leads business development through the teamMeets clients and drives new business opportunity across all verticals Strategy:Translates, implements and drives strategy as set by the Head of StaffingInfluences strategy through active feedbackDelivers regional goals as set by the Head of staffing in line with wider strategy Collaboration:Performance accountabilityWorks with the Operational excellence team to drive efficient businessWorks with the head of driving to maintain logistics footprint and ensure legal compliance People:Builds a diverse talent pipelineCoach direct reports to build capabilityCreates time for wider team that enables a coaching environment to focus and achieve performance expectationsA "One Manpower" mind-set is critical - you will be collaborating with peers across the brands and support functions to drive successful outcomes across the wider business. You will also be directly responsible for implementing the Manpower brand strategy and ensuring alignment across your peer group developing your area of responsibility with a corporate mind-set. You will demonstrate flexibility and agility, embracing corporate initiatives and gaining support and followership from your teams, and will adopt digital recruitment strategies, ensuring your teams are using up to date and relevant channels to recruit for our clients. Self-Development:Develops relationships across front and back office and ManpowerGroup brandsDemonstrates growth mind-setBuilds profile through thought leadership and networking within region. Efficiency:Understanding P&L including ratio managementDrives system adoption and utilisationData Analytics/ metrics as part of business thinking. Experience/Skills required:Previous experience managing staff in a sales environmentProven track record of maximising business developmentExperience in developing businesses with temporary staffing workforceUnderstanding the importance of collaborationCoaching and influencing staff. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Principal Talent Acquisition Partner
Bristol
| Permanent
| Negotiable
Talent Solutions are thrilled to be hiring for a Principal Talent Acquisition Partner based in Bristol.The Principal Talent Acquisition Partner is responsible for managing full-cycle hiring processes, driving delivery excellence, and mentoring recruitment teams. This role combines deep expertise in sourcing niche talent, stakeholder engagement, and data driven strategy to support complex client environments. The Principal TAP not only owns requisitions and delivers hires but also influences recruitment strategy and contributes to continuous improvement across the RPO program. The Principal TAP will often collaborate with sourcing specialists and may guide others informally, contributing to the overall success of the RPO delivery model.Key AccountabilitiesDesign and execute recruitment strategies aligned with client business objectives.Manage requisitions from intake to offer, ensuring adherence to SLAs and KPIs.Source and engage candidates with rare and in-demand skills using creative and data informed methods.Owns recruitment for senior or highly specialised roles, critical projects, or high-volume, business critical hiring initiatives.Conduct market research and leverage analytics to optimise sourcing and hiring outcomes.Act as the primary point of contact for stakeholders within a designated function or business area. Build and maintain strong, trusted relationships with hiring managers and HR partners, providing guidance on workforce planning, market insights and talent strategy.Manages multi-stakeholder recruitment processes with increased visibility and accountability.Provide stakeholders with market intelligence, salary benchmarking, and competitor insight to support strategic hiring decisions. Advise on talent trends and pipeline development to address current and future workforce needs.Build consultative relationships with hiring managers, HR, and client stakeholders.Provide strategic guidance on recruitment processes, sourcing options, and market trends.Deliver exceptional candidate experiences through clear communication and support.Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.Engage and manage a 3rd party supply chain where needed to ensure roles that require additional support receive it.Track supplier performance and ensure quality checks and processes are in place and performance is high, whilst ensuring process is followed.Track and analyse recruitment metrics to identify areas for improvement.Present recruitment performance data, metrics, and insights within their assigned function or business area.Conduct root cause analysis and implement data-driven solutions.Collaborate with internal teams and supply chain partners to ensure quality and compliance.Share workforce insights and recruitment expertise across platforms.Stay abreast of industry trends and attend relevant events to promote employer brand.Translate workforce intelligence into actionable recommendations for clients.Coach and mentor Talent Acquisition Partners and Talent Associate PartnersOversee quality of delivery and mitigate risks to account health and client satisfaction.Manages Multi-Scope or Multi Region stakeholder processes with higher visibility and strategic influence. (Multi-Scope or Multi-Region - Covers several business units, countries, or brands.)Designs recruitment strategies; leads complex or critical hiring initiativesIncreased GP per FTE/Higher financial KPI targetsRequired Experience & SkillsMinimum 5 years of full-cycle recruitment experience (RPO or in-house).Proven success sourcing talent across Engineering, IT, Finance or Corporate functions.Experience leading or mentoring recruitment teams in complex environments.Proficiency with ATS, CRM and sourcing platforms.Nice to HavesExperience in strategic workforce planning or talent intelligence.Exposure to supplier management and vendor performance tracking.Familiarity with recruitment marketing and employer branding.Participation in industry events or professional networks.Observable Skills & BehaviorsDrives for Results: Achieves ambitious goals and thrives in fast-paced environments.Learns and Adapts: Embraces change and seeks continuous improvement.Solves Problems: Uses data and judgment to make sound decisions.Focuses on Clients and Candidates: Builds trust and delivers exceptional service.Communicates Effectively: Clear, persuasive, and professional in all interactions.Provides Proactive Support: Mentors others and fosters development.Collaborates to Win: Works effectively across teams and functions.Unleashes Human Potential: Develops high-performing teams and promotes growth.Disciplined Execution: Maintains focus and accountability to deliver results.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do and builds on our successes.
Marketing, Communications & Influence Director
London
| Permanent
| Negotiable
Marketing, Communications & Influence DirectorLocation: LondonReports to: European Marketing & Communications Leader (solid line) & Country President UK (functional line)About ManpowerGroupAlmost nothing in life is as essential as finding and sustaining meaningful work. For millions, this looks different every day - and ManpowerGroup is here for all of them.As a global leader in workforce solutions, we play a critical role in the UK labour market through our flagship brands: Manpower, Experis, Brook Street and Talent Solutions. With a strong heritage and a renewed ambition for growth, we are looking for an experienced and inspirational Marketing, Communications & Influence Director to elevate our brands, sharpen our market impact, and drive measurable business value in one of our most strategic markets.Your MissionAs Marketing, Comms & Influence Director for the UK, you will shape and deploy the national marketing and communications agenda in close alignment with European and Global strategies. You will lead a talented and multidisciplinary team and ensure ManpowerGroup's brands are visible, relevant, trusted, and commercially impactful in the UK market.You will be responsible for delivering a fully integrated strategy across brands, digital performance, communications, PR, partnerships, employer branding, and B2B/B2C activation with a strong emphasis on data-driven impact, performance marketing, and commercial contribution.Key Responsibilities Strategy & LeadershipDevelop and implement a unified, data-driven Marketing, Communications & Influence strategy for the UK, aligned with Global/European frameworks.Strengthen brand equity for Manpower, Experis and Talent Solutions, ensuring differentiation in a competitive HR services market.Act as a senior business partner for the UK leadership team, bringing insight, challenge, and thought leadership. Brand, Communications & ReputationLead all brand positioning, messaging, and narrative development for the UK market.Oversee UK communications and PR: corporate reputation, crisis comms, media relations, employer brand, and advocacy.Represent the company externally and partner with industry bodies, influencers, and UK-specific institutional stakeholders. Digital, Performance & DataDrive performance marketing across channels to generate quality B2B and B2C leads.Oversee analytics, dashboards, campaign optimisation, and ROI measurement.Strengthen data literacy and digital maturity across the marketing function. Commercial & Sales AlignmentPartner closely with Sales to support revenue growth through ABM, sales enablement, client events, webinars, industry campaigns, and tailored B2B content.Embed marketing as a core contributor to pipeline creation, client intimacy, and sector growth (Engineering, Healthcare, IT/Digital, etc.).Align marketing KPIs with commercial objectives and country P&L priorities. Team Leadership & Capability BuildingLead a multidisciplinary team (~20 FTEs) across brand, performance, digital, comms, analytics, and partnerships.Strengthen skills, tools, and ways of working in line with Global and European standards.Build a high-performing, collaborative culture focused on delivery, impact, and continuous improvement.Candidate ProfileExperience & Background12-15+ years of experience in multi-stakeholder environments on both client and agency sides.Demonstrated track record in brand strategy, digital and performance marketing, and integrated communication.Experience leading teams in complex international matrix organisations.Strong business acumen and proven ability to partner with senior commercial leaders.HR services or professional services experience is a plus.Skills & CompetenciesStrategic thinking with strong operational discipline.Data-driven and ROI-oriented mindset.High creativity combined with strong analytical capability.Outstanding communication and influencing skills.Proactive, resilient, collaborative, and able to navigate ambiguity.Fluent in English (additional European languages an asset).What We OfferA pivotal role in one of ManpowerGroup's most strategic European markets.Direct access and exposure to Global, European, and UK senior leadership.The opportunity to lead a transformation agenda across brands, digital, influence, and commercial impact.Competitive compensation and benefits, plus career progression in a global organisation with purpose.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.