Our Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
Key Responsibilities
Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
Offer 1st line support for all queries and ensure that they are acknowledged, investigated, and resolved within agreed timescales
Any queries unable to be resolved locally, manage escalations to relevant helpdesk
Support data analyst with changes as well as the creation and collation of regular management reporting. Run adhoc reports as and when required
Manages day to day and schedule reports requests
Support with enhancing the recruitment tool of choice in line with the client's requirements, including integration's and low-level configuration requests
Inputting data with high levels of accuracy and attention to detail
Admin role tasks in VMS recruitment tool
Setting up new users; Timesheet approvers / Hiring Managers, sending out guidance
Providing support to all users of Fieldglass when issues or queries arise, escalating to Fieldglass when unable to resolve
Weekly, monthly, Quartey & adhoc reporting
Assist with uploading weekly hours for payroll, including re-uploading of timesheets when new rates need to be captured and billed
Uploading backdated / loyalty bonus' for areas of the business
Providing support / actioning bigger changes within Fieldglass (for example movement to SAP, pension changes, BU rate changes)
About you What are we looking for?
Previous experience in a customer focused environment
Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders
Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail
Ability to prioritise and organise workload effectively
Flexible attitude and adaptable to change with a helpful 'can do' approach
Strong IT Skills including Outlook, Word & Excel
Ability to multi-task and to thrive under pressure
Problem solving abilities and logical thinking
Proactive, analytical approach to problem solving and the ability to see a project through from inception to completion
Deliver effective, clear & concise reporting whilst constantly reviewing how we report to our client. Monitoring of the global Reporting Mailbox and actioning requests within SLA timelines
Continually reviewing process to look for insights & improvements
High competence with data management, manipulation, and validation
A willingness to gain new knowledge (via training and on-the-job learning) relating specifically to the VMS application
Ability to understand and clearly document requirements and any other materials required by a project e.g. UAT testing scripts, or User support documentation
Our Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
Reasonable Adjustments If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands, please email or speak directly to your Talent Acquisition Business Partner.
Please click apply for immediate consideration
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
| Up to £26000 per annum + Uncapped Commission, Benefits
Recruitment Consultant - Finance SpecialistCardiff - Hybrid working after completing trainingBase salary up to £26k + Uncapped commission | £40k OTE in your first yearAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within sales, telesales, outbound calling, door-to-door sales with great customer service and administration skills? This is an amazing opportunity to join an established organisation and become a Finance Specialist Recruitment Consultant, so if you are keen to get into a meaningful career, click apply!We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Royal Tunbridge Wells
| Permanent
| Up to £28000 per annum + Uncapped Commission + Benefits
Recruitment ConsultantTunbridge Wells - driving required Are you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? We are looking for driven and ambitious individuals to join our winning team in Brook Street.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Senior Recruitment Consultant
London
| Permanent
| Uncapped Commission, Benefits
Senior Recruitment Consultant | Social Care | Senior Level Roles | Perm DeskStratford - Hybrid WorkingWe are looking for driven and ambitious individuals to join our winning team in Brook Street. If you are an experienced Recruitment Consultant with a proven track record of success in winning your clients and maintaining long term relationships with them whilst ensuring excellent candidate journey, we want to hear from you. As a Senior Recruitment Consultant specialising within the Socal Care sector, you'll cover London & Greater London and focus on senior level placements. We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: 8 week on the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
