We're hiring a Delivery Consultant to join our Brook Street PSR team in Cardiff. This is a fantastic opportunity to work with public sector clients, manage relationships, and deliver exceptional service. If you're organised, people-focused, and ready to make an impact, we'd love to hear from you.
Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK. We're proud to be trusted on the Public Sector Resourcing framework, managing thousands of workers every day.
We have both full time permanent, and 12 moths fixed term opportunities! - Driving License essential.
What You'll Be Doing
Build strong client relationships and provide expert recruitment advice.
Advertise roles, source candidates, and ensure compliance.
Manage candidate submissions and coordinate interviews.
Oversee onboarding and provide ongoing support to workers.
Conduct onsite visits and maintain regular client check-ins.
What We're Looking For
Experience in recruitment or talent acquisition, ideally in a consultative role.
Strong communication and relationship-building skills.
Ability to manage the end-to-end recruitment process.
Knowledge of compliance and eligibility checks.
Organised, proactive, and confident with client engagement.
Training & Development: Award-winning onboarding and ongoing support.
Work-Life Balance: Early finish Fridays, volunteering days, and family-friendly policies.
Health & Wellbeing: Flexible benefits fund for private medical, gym memberships, and more.
Recognition & Rewards: Regular incentives, shout-outs, and clear career progression.
About Us
Brook Street PSR is a trusted partner for public sector recruitment, delivering high-quality service and compliance expertise. We're part of ManpowerGroup, recognised as one of the World's Most Ethical Companies for 16 years running.
We welcome applications from all suitably qualified people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.
We can only consider candidates who reside in the United Kingdom and hold full right to work.
Ready to take the next step?
Apply today and discover why we're so proud to be Brook Street PSR.
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
Delivery Consultant - 12 Month FTCLocation: Cardiff - HybridWe're hiring a Delivery Consultant to join our Brook Street PSR team in Cardiff. This is a fantastic opportunity to work with public sector clients, manage relationships, and deliver exceptional service. If you're organised, people-focused, and ready to make an impact, we'd love to hear from you.Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK. We're proud to be trusted on the Public Sector Resourcing framework, managing thousands of workers every day.We have both full time permanent, and 12 moths fixed term opportunities! - Driving License essential.What You'll Be DoingBuild strong client relationships and provide expert recruitment advice.Advertise roles, source candidates, and ensure compliance.Manage candidate submissions and coordinate interviews.Oversee onboarding and provide ongoing support to workers.Conduct onsite visits and maintain regular client check-ins.What We're Looking ForExperience in recruitment or talent acquisition, ideally in a consultative role.Strong communication and relationship-building skills.Ability to manage the end-to-end recruitment process.Knowledge of compliance and eligibility checks.Organised, proactive, and confident with client engagement.What You'll ReceiveEarnings Potential: Competitive salary + performance incentives.Training & Development: Award-winning onboarding and ongoing support.Work-Life Balance: Early finish Fridays, volunteering days, and family-friendly policies.Health & Wellbeing: Flexible benefits fund for private medical, gym memberships, and more.Recognition & Rewards: Regular incentives, shout-outs, and clear career progression.About UsBrook Street PSR is a trusted partner for public sector recruitment, delivering high-quality service and compliance expertise. We're part of ManpowerGroup, recognised as one of the World's Most Ethical Companies for 16 years running.We welcome applications from all suitably qualified people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.Ready to take the next step?Apply today and discover why we're so proud to be Brook Street PSR.
HR & Engagement Coordinator
Nottingham
| Permanent
| Up to £26000 per annum
HR & Engagement Coordinator - Nottingham & DerbySalary 26K Base, plus a quarterly bonus on up to £750 and an annual profit related bonus3 days based on site (2 days in Nottingham and 1 day in Derby)Manpower are proud to be looking for a HR & Engagement Coordinator to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive HR practices, Payroll and Recruitment, deliver exceptional service, and make a real impact on a growing account.Job Purpose:The HR & Engagement Coordinator is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.Key Responsibilities:Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care.Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions.Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation.Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement.Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders.Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving.What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands.Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment.Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.
