At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
An exciting opportunity has arisen to join the Employed Consultant Support Team as our Staffing Manager. Sitting within the CoRE function of ManpowerGroup, this role provides an exciting opportunity to work with and support a growing team of Experis-employed consultants, assigned to a large variety of different clients. You will provide support with HR and development, taking a genuine interest in the career paths of each of our consultants and supporting their aims, by working with Account Teams across the Group. You'll also be able to engage with clients and work with them to support their use of ECs in their business, taking a long term and innovative approach to the model and its deployment.
The role
Employed Consultant Staffing Manager
So what will you be doing?
Build and maintain quality relationships with the EC population, Account Management Teams and clients through active management of assigned ECs and the quality and management of the performance review process.
Maintain effective and mutually beneficial relationships with Client Account Management Teams ensuring an aligned approach to EC and Client management.
Work in partnership with the EC delivery team and Contractor Care to ensure an aligned and seamless processes from recruitment and onboarding through to redeployment.
Build relationships with wider group departments and divisions for example the group branch and on-site network to enable a collaborative approach.
Maintain effective and collaborative approach with Head Office HR Support as well as other support functions including Human Resources Business Partners, Finance & Billing, Payroll, Legal and Compliance.
Actively seek provide and seek feedback and opportunities to collaborate.
Maintain excellent service levels and penetrate accounts.
Anticipate and plan for Client needs through regular and structured service reviews.
Identify new opportunities and cross selling opportunities, engaging with counterparts across the Group businesses.
Seek to extend assignments where possible and/or actively work to redeploy ECs.
Manage absence and periods the EC is away from work (Absence management, cover etc) to maximise billable hours / margin.
Obtain leads for and from other Group businesses etc.
Utilise group market information and sakes materials (MEOS, White papers etc).
Joint visits with colleagues in other Group clients to discuss the EC model for appropriate roles.
Completion of weekly ,monthly, quarterly and annual MI/Dashboard.
Diary management to ensure EC & Client visits, reviews, are issued in a timely manner.
Expense authorisation (queries and exceptions).
Managing own and ops expenses to maximise efficiency.
Completion of client visit reports, EC reviews and working with Account Teams on expanding use of model.
Manage self-audits for expenses, referencing and vetting and quality procedures etc (compliance).
Other tasks and duties as may be reasonably required and/or requested.
About you
Ability to work with multiple clients at different levels of the business.
Proven experience of managing people effectively, using and following HR processes, including grievance, disciplinary and performance management.
An understanding of Assignment based employment and employment contracts.
Proven ability to communicate effectively and adapt style to suit different audiences, nationalities and cultures.
Exceptional organisational skills, including superior multitasking ability.
A high attention to detail with a keen eye to spot inconsistencies / errors.
Intermediate - advanced knowledge of Microsoft Office, particularly Word, PowerPoint, Excel and Outlook.
Commercial awareness and acumen.
If you're interested and skilled in people management and HR processes, then this is a unique opportunity to put your knowledge and skills to practical use, whilst gaining an understanding of the model and how it is used to benefit ECs and clients. You'll engage with clients and hiring managers to provide feedback and complete performance reviews with ECs and implement performance Improvement Plans when necessary, working with the Account Team and client to avoid an early end of assignment. You'll proactively manage these situations to resolution, or implement alternative processes as necessary, up to and including the disciplinary procedure.
Your HR and People management skills will help mitigate the risk to the business of any litigation and reputation damage and you'll always ensure that EC related activity and work is completed in line with company policies, and legal requirements, but also our values as an organisation.
Please click apply for immediate consideration.
About Experis
About Experis
Experis is constantly cultivating a growing network of experienced IT professionals to help clients harness the power and potential of technology. Experis is looking for self-starters with the ability to keep up with the challenges our clients face – you don’t need to be an expert in IT, but you do have to demonstrate an aptitude for learning and developing in role. We’re seeking colleagues at every level, from junior to experienced recruiters, graduates and career changers. Experis typically hires Trainee Recruitment Consultants, Senior Recruitment Consultants, Account Managers and those looking for Onsite/RPO/MSP work with their many exceptional clients. Either way, reach out to have a conversation.
| £28000 - £30000 per annum + Training + Commission
Recruitment Consultant We are currently seeking a Recruitment Consultant to join our Bristol team due to growth and demand. If you are hungry, trustworthy and an excellent consultant we would love to hear from you! If you have sales / new business knowledge, APPLY TODAY! Bristol, UKHybrid workingFull training offered + Commission OTE ££Please note: Having a car is needed for this role due to client visits* JOB PURPOSEThis role is a full 360 Recruitment position managing the Driving & Logistics temp desk.As a Recruitment Consultant within Manpower, you'll be expected to develop your abilities and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong rapport with clients and placing talent into vacancies. KEY RESPONSIBILITIES:Drive the Manpower business and managing the 360 desk. This is a new desk to be grown.Proactively build your profile and personal brand on social channels including LinkedIn to maximise candidate selectionSource candidates effectively using various platformsGenerate new client relationships through a variety of methodsMeet or exceed revenue targets through both new and existing clients.Offer a 360 sales solution to your client to show end to end client engagement and satisfaction.Use sales, business development, marketing techniques and networking to attract business from client companies.Use market data and insights to approach clients in a consultative manner with a high level of service and added value.Represent the company and brand as a subject matter and market expert on face-to-face client meetings.Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunitiesA career path with is clearly identified and achievableGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!Work for a business that believes in work/life balance If this role is of interest, please apply today! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Recruitment Consultant
Newcastle upon Tyne
| Permanent
| £25000 - £28000 per annum + Uncapped Commission, Benefits
Recruitment Consultant | Base Salary up to £28k DOE + Uncapped Commission | NewcastleAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Do you want to work for one of the UKs most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Executive Recruitment Consultant
Cardiff
| Permanent
| Up to £32500 per annum + Uncapped Commission, Benefits
Executive Recruitment Consultant | Competitive Base Salary up to £32,5k DOE + Uncapped Commission | CardiffAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Do you want to work for one of the UK's most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Delivery Recruitment Consultant
Liverpool
| Permanent
| Up to £25000 per annum + Commission, Benefits
Delivery Recruitment Consultant | Liverpool - Hybrid working | Base salary from £25k + Commission & BenefitsAre you a self-motivated and highly competitive individual who wants to progress their career? Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Resourcing Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023, and we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleWorking with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsMaking high volume calls on a daily basis to meet KPI targetsConducting telephone screening for applicants in response to advertisingSubmitting high volume of candidates on a daily basis to meet KPI targetsArranging ID validation calls in line with legislation and complianceRecord daily figures to be reported to the Central Resourcing ManagerEnsure compliance with company, client and legislative requirementsMaintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsComply with the Company's Business Ethics and standards of excellencePromote Brook Streets Image through appearance and conductThe benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to tight deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant Team Leader
Bradford
| Permanent
| Up to £35000 per annum + Uncapped Commission, Benefits
Recruitment Consultant Team Leader - Temp Desk | Competitive Base Salary up to £35k DOE+ Uncapped Commission | Bradford, Leeds & YorkshireAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Do you want to work for one of the UKs most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleManaging a team of Recruitment ConsultantsBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant £40K-£50K OTE
Grimsby
| Permanent
| £25000 - £28000 per annum + Training + Commission
Recruitment Consultant Manpower are recruiting for a Recruitment Consultant to join their well established team. You will be supported through regular coaching and a review. Manpower ensure at every step, we ensure you have access to all the tools and resources enabling you to grow in your role. Location: Grimsby, UK (parking on site) Working Pattern: Hybrid workingTraining: Full training offered and great OTE structure!Please note: Candidate MUST have a vehicle due to nature of the role. ** JOB PURPOSEThis role is a full 360 Recruitment position managing the Driving / Manufacturing Or Supply Chain desk.As a Recruitment Consultant within Manpower, you'll be expected to develop your abilities to a senior level and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong rapport with clients and placing talent into vacancies.This is a hybrid working role Monday - Friday (no weekends). KEY RESPONSIBILITIES:Drive the Manpower business and managing the 360 desk. This is a new desk to be grown.Proactively build your profile and personal brand on social channels including LinkedIn to maximise candidate selectionSource candidates effectively using various platformsGenerate new client relationships through a variety of methodsMeet or exceed revenue targets through both new and existing clients.Offer a 360 sales solution to your client to show end to end client engagementUse sales, business development, marketing techniques and networking to attract businessUse market data and insights to approach clients in a consultative manner with a high level of service and added value.Represent the company and brand as a subject matter and market expert on face-to-face client meetings.Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SKILLS / EXPERIENCE:** Sales experience is a must - b2b, b2c or any type of new business / sales knowledge! **An exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunitiesEarly Friday finishes once a month!!A career path with is clearly identified and achievableGenerous and flexible company benefitsWork the ethical way - Join a business that has been named one of the world's most ethical for fourteen years running!Work for a business that believes in work/life balance At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Team Manager
Bristol
| Permanent
| Negotiable
ManpowerGroup are pleased to be hiring for a Recruitment Team Manager to join our Bristol based team!This is a permanent, hybrid opportunity working from our Bristol office 2 - 3 days a week.As a Team Manager, you will be responsible for a team of Client Business Partners, supporting them in the delivery of our workforce solutions. You will proactively partner with client stakeholders to understand their recruitment requirements and to ensure these are managed by the team against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting all set KPIs and SLAs.Key Responsibilities:Manage the Client Business Partners to deliver our workforce solutions to the client, ensuring that through the team we achieve fulfilment of all recruitment requirements through an exceptional service to our clients.Conduct regular 1-2-1 reviews, to manage and enhance individual and team performance, and hold regular career conversations to support career developmentEnsure the team has a talent pipeline for future hiring needs, engaging with our central recruitment function and other internal teams where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementTake action to monitor and manage costs related to own work and that of the team, additionally reviewing that the performance and costs of 3rd parties are within target.Ensure there is a positive candidate experience throughout the recruitment processEnsure all vendor management systems are utilised in a compliant manner to produce positive audit resultsDevelop strong relationships with key stakeholders, both internally and externallyDeal with complex situations or escalations and effectively resolve potential issues or areas of conflictShare data and insights from systems and through research, to inform and recommend recruitment strategies and market approaches.Experience required:You will have proven experience of managing a team through effective coaching, people management and leadershipYou will have experience managing senior stakeholders through a variety of communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to collaborate at a high level and be positive, decisive, driven and forward thinking.If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!