Job reference: TA355_1636473905

Global ERP Process Owner

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Our Ambition

At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.

Role: Global Process Owner

Location: Remote

Reports to: Senior Director - Finance, Automation & ERP Lead


ManpowerGroup is moving to an advanced global ERP system and standardised business processes that require an experienced Global Process Owner. In this role, the Global Process Owner (GPO) will be responsible to own an end-to-end process across functional, geographic, and business unit boundaries - enforcing ManpowerGroup's strategic transformation vision, serving as an agent of change, and driving process improvement across the company.

Key Responsibilities

  • Align key stakeholders (internal customers, business unit leaders, management, etc.) on the direction of the global process.
  • Co-create a set of anchoring choices, design principles and performance metrics with key stakeholders. Continually reinforce these principles in discussions with key stakeholders to ensure organisational alignment.
  • Drive discussions to resolve differences and build momentum. Equally, close alignment with continuous improvement teams to help coordinate the implementation of transformation initiatives.
  • Facilitate and drive conversations with business partners, KLT Teams, Global IS and Finance
  • Co-create, review and sign-off any documentation related to their process areas (Key Design Decisions, Functional Design Documents, Configuration workbooks and changes)
  • Schedule required meetings in collaboration with track leads and business partners
  • Advocate individual behaviour changes, both inside and outside global business processes, in a way that facilitates the desired project outcomes.
  • Educate stakeholders on the efficacy of global business processes and the benefits of standardising policies.
  • Stimulate change behaviour by involving the community of users in process design and constantly communicate, engage, and empower them to be part of the solution. Changing individual behaviour is an effective way to achieve accelerated adoption.
  • Provides a vision for how the pieces of the process come together, where the integration points are, and how performance can be improved over time.
  • Each organisation has a unique culture based on their organisational history, management style and organisational design which impacts many components of the end-to-end process and can be insightful in how to design, implement and manage the end to end process.
  • Tweak and tailor the model over time. The approach is to move into action sooner with an 80% solution and adapt as you go versus waiting for the extra 20%.
  • Sphere of influence across multiple country Finance teams and proximity to our Corporate Finance Leadership Team
  • Strength of internal stakeholder networks required to achieve objectives

Need to navigate within the global, diverse, matrixed nature of our organisation

Success Measures

  • On time delivery of global design for respective process stream
  • Successful adoption of global business processes by local country Finance
  • Achieve change management measurement goals for respective process stream

Key Requirements

  • Relevant senior experience within a finance role
  • Qualified accountant (ACA/CIMA/ACCA/QBE)
  • Knowledge of Finance Business Processes
  • Experience as a process lead and solid expertise in technology
  • Ability to establish and maintain effective working relationships
  • Working effectively across organisational boundaries
  • Change agent skills
  • Strong understanding of the functioning of large organisations
  • Broad-based technology in multiple business applications and environments
  • Experience in strategic planning, risk management and/or change management
  • Proficiency in project management software tools
  • Experience with Oracle Financials Cloud ERP
  • Prior experience in multi-country ERP implementation

Our Commitment

At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Disability Confident

ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.

Mental Wellbeing

As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Reasonable Adjustments

If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.

Please click apply for immediate consideration

About ManpowerGroup

ManpowerGroup logo

As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.

Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.