Head of Delivery - Early Careers

Recruitment Team Leader

Perm Billing Team Lead Brook Street Social Care Competitive base salary and uncapped commissionHybrid Are you an experienced Perm Billing Team Lead with a history of exceeding targets or a care professional with a deep understanding of the social care sector? Perhaps you're a sales-driven individual looking for a rewarding career change.Join our award-winning team at Brook Street Social Care and help us connect passionate individuals with fulfilling careers in social care. Life as a Perm Billing Team Lead at Brook Street Social Care At Brook Street Social Care, our team is a dynamic blend of seasoned experts with decades of experience and fresh talent bringing new perspectives. As a Perm Billing Team Lead, you'll receive exceptional training and support while contributing to our mission of placing people in meaningful social care roles.We are proud of our commitment to people - it's what sets us apart from our competitors. We place individuals at the heart of everything we do and are passionate about our brand and its values. Join us on a journey towards a fulfilling career where success is celebrated, and wellbeing is prioritised. Experience a vibrant atmosphere with a culture that not only recognises achievements but also celebrates them, all while maintaining a healthy work-life balance. Together, let's make a real difference in the communities we serve. Why choose Brook Street Social Care?Uncapped commission structure: Your hard work directly impacts your earnings.Fun incentives: Enjoy lunch clubs, branch of the year competitions, regular recognition with prizes, gift vouchers, luxury trips and early finish Fridays once a month!Comprehensive benefits: Competitive pension, employee assistance, employee discounts and rewards, and much more.Award winning learning and development: Benefit from our best-in-market onboarding training and continual development designed to enhance your skills such as our Future Leaders Programme for high performers.Clear career pathway: Achievable promotion criteria and growth opportunities. And with our Brook Street Career Ladder, you'll be full control of your progress.Global organisation: Explore diverse career progression paths within ManpowerGroup.Collaboration and skill development: Work with high-performing colleagues to expand your expertise.Security and recognition: Join a global business with a family-like environment and a strong team spirit as part of the wider ManpowerGroup.Ethical practices: Work with a business recognised as one of the world's most ethical for the fourteenth time. Your roleBusiness development:Build your client base by following cold and warm leads.Conduct client meetings and business development calls.Maximising existing business:Maintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential.Speculatively represent applicants in line with business guidelines.Applicant management:Identify core applicants using appropriate attraction techniques.Develop and maintain an effective business relationship with all core-applicants and temporary workers including but not restricted too registering and interviewing the applicant to establishing their requirements, strength and key skills through appropriate computer assessments including Advantage.Manage Performance: Responsible for team of permanent consultants, maintaining a positive team on day-to-day basis.Managing the performance of the perm business.Ensuring Perm consultants are on track with their agreed budget and reporting figures.Compliance:Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsMaintain an effecting filing system ensuring client and applicant details are accurate and well documentedComplying with the company's Business Ethics and standards of excellenceTargets and expertise: Ensuring both personal and team targets are being adhered to. About youExperience/Skills: Previous experience as a successful Perm Consultant OR as a Billing Team LeaderAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skills Work ethic and attitude:Strong work ethic, ambition, and a money-motivated mindset.Excellent communication skills. Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares. Apply today and discover why we are so proud to be Brook Street.

Recruitment Consultant

Recruitment Consultant Ashford, Kent TN. - (free parking on site)Based in the office Monday - Friday (no weekends).Full training offered + Commission OTE and company benefits! Please note: Having a vehicle / transport is a MUST due to client visits weekly. Having experience in sales or recruitment is needed. JOB PURPOSE:This role is a full 360 Recruitment position with a balance of account management and new business on the manufacturing vertical. This will be temp and permanent recruitment (mix of both).As a Recruitment Consultant within Manpower, you'll be expected to develop your abilities to a senior level and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong rapport with clients and placing talent into vacancies. KEY RESPONSIBILITIES:Drive the Manpower business and managing the 360 desk.Proactively build your profile and personal brand on social channels including LinkedIn to maximise candidate selectionSource candidates effectively using various platformsGenerate new client relationships through a variety of methodsMeet or exceed revenue targets through both new and existing clients.Offer a 360 sales solution to your client to show end to end client engagementUse sales, business development, marketing techniques and networking to attract businessUse market data and insights to approach clients in a consultative manner with a high level of service and added value.Represent the company and brand as a subject matter and market expert on face-to-face client meetings.Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! BENEFITS:Amazing training, coaching and development opportunities and generous company benefits!Early Friday finishes once a month!!A career path with is clearly identified and achievableWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! PLEASE APPLY TODAY AND A MEMBER OF THE TEAM WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Recruitment Consultant - £40K-£50K OTE

Recruitment Consultant Do you love networking with clients?Are you someone who loves to travel and build relationships?Do you love the office banter and working in a supportive team setting?THIS MAY BE THE ROLE FOR YOU! Acton, Greater London.Hours flexible. Based in the office Mond - Friday (no weekends)Full training offered + OTE. ** Please note: Having a vehicle / transport is a MUST due to client visits. ** OVERALL AIM:To develop strong relationships with associates and clients to ensure a strong fulfilment rate on all orders. To manage a portfolio of talent; attract, upskill, retain, build long term relationships, so that we have job-ready qualified talent for our clients on a continuous basis. This will be working on the transport / logistics desk. Mixture of temp and perm recruitment. We are looking for someone with strong sales experience, friendly personality and resilient in nature! JOB DUTIES:Developing multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationships.Using social media to conduct market research, identify and engage with clients, advertise positions, attract candidates and build relationships with clientsUsing talent databases to match the right person to the client's vacancy.Receiving and reviewing applications, managing interviews and short-listing candidates for the client.Qualifying candidates and checking their suitability before submitting their details to the clientMarket mapping, visiting clients and maximising sales and networking prowess.Preparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedback SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool and maximising salesAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunities and generous company benefits!Early Friday finishes once a month!!A career path with is clearly identified and achievableWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! Please apply today and one of the team will be in touch to discuss further! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Recruitment Consultant

Recruitment Consultant Do you love networking with clients?Are you someone who loves to travel and build relationships?Do you love the office banter and working in a supportive team setting?THIS MAY BE THE ROLE FOR YOU! Location: Wigan OR Manchester. Hybrid pattern. Full training offered + OTE. OVERALL AIM:To develop strong relationships with associates and clients to ensure a strong fulfilment rate on all orders. To manage a portfolio of talent; attract, upskill, retain, build long term relationships, so that we have job-ready qualified talent for our clients on a continuous basis.This will be working on the Driving / Logistics temp desk. We are looking for someone with strong sales experience, friendly personality and resilient in nature! **Having transport is a MUST due to client visits.** JOB DUTIES:Developing multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationships.Using social media to conduct market research, identify and engage with clients, advertise positions, attract candidates and build relationships with clientsUsing talent databases to match the right person to the client's vacancy.Receiving and reviewing applications, managing interviews and short-listing candidates for the client.Qualifying candidates and checking their suitability before submitting their details to the clientMarket mapping, visiting clients and maximising sales and networking prowess.Preparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedback SKILLS / EXPERIENCE:Strong accountability for owning and developing the talent pool and maximising salesAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! BENEFITS / WHY WORK FOR US?Amazing training, coaching and development opportunities and generous company benefits!Early Friday finishes once a month!A career path with is clearly identified and achievableWork the ethical way - Join a business that has been named one of the world's most ethical for twelve years running! Please apply today and one of the team will be in touch to discuss further! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Branch Manager - Recruitment Agency

Branch Manager - Recruitment Agency |Competitive base salary + bonus, car allowance & benefits | BirminghamAre you an experienced recruitment manager or team leader looking for the next step in your career? Do you want a clearly defined career pathway? If you have answered yes to those questions, you need to keep reading this advert!Life as a manager at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Branch Manager you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaA generous bonus structure paid both monthly and quarterlyHuge money-earning potential and career progression opportunitiesUncapped bonus schemeFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsThe personAn experienced recruitment manager or team leader who is looking to help develop their new teamEndurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacksTenacity to make your brand the best in the businessAmbition, drive, and a money motivated attitudeFirst class communication skillsAre you?An experienced recruitment manager or team leader? Or…An experienced senior or principal consultant looking for their first step into managementThe roleProduce and execute a strategy for planned branch growth with the Area Operations ManagerMaintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potentialResponsible for a team of consultants, maintaining a positive team on a day-to-day basisProvide on-going coaching and support for each consultantMonitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a teamDemonstrate a 'Role Model' commitment to self-development, creating a culture of learning and self-development in the branchInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Account Manager

Account Manager Office based in City of London, Canary Wharf.Hybrid, flexible pattern.Full training offered + Commission OTEUsual office hours 9-5.30pm Mond - Friday. PURPOSE OF THIS ROLE: The purpose of this role is to build and maintain strong, long-lasting relationships with assigned clients, serving as their primary contact for inquiries, issues, and escalations. The role involves proactive monitoring of client engagement, identifying up-selling and cross-selling opportunities, and collaborating with internal teams to ensure client satisfaction and retention of key accounts. KEY RESPONSIBILITIES:Build and maintain strong, long-lasting relationships with assigned clients.Serve as the key point of contact for customer inquiries, issues, and escalations.Management of outplacement referral queries and new client set up forms and project implementation documents.Understand customer needs and objectives to help them achieve their goals.Proactively monitor Outplacement take-up rates and engagement, identifying opportunities for upselling or cross-selling additional services.Collaborate with internal teams, including sales, delivery and operations, and support, to ensure customer satisfaction and drive service improvements.Identify cross selling opportunities.Conduct regular check-ins with customers to review progress, gather feedback, and address any concerns.Provide training and guidance to HR teams and Managers/Leaders on service features and best practices.Serve as a product, company, and industry ambassador, keen on educating clients on the capabilities of Right ManagementDevelop and maintain customer success metrics and KPIs to track performance and identify areas for improvement.Ensure DSO and NO PO levels are reduced through proactive management of aged debt.Advocate for the customer internally, championing their needs and priorities.Stay informed about industry trends and best practices in customer success and share insights with the team.Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.Maintain a revenue base by coordinating projects with clients, managing the account retention and renewal. SKILLS REQUIRED: Proven experience in a customer-facing role, such as customer success, account management, or sales.Strong communication and interpersonal skillsExcellent problem-solving skills, with a proactive and solution-oriented approach.Ability to work independently and collaboratively in a fast-paced environment.A can-do attitude focused on Account plan objectives and RM strategic goals. PLEASE APPLY TODAY AND A MEMBER OF THE TEAM WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Account Manager

Account Manager Office based in City of London, Canary Wharf.Hybrid, flexible pattern.Full training offered + Commission OTEUsual office hours 9-5.30pm Mond - Friday. PURPOSE OF THIS ROLE: The purpose of this role is to build and maintain strong, long-lasting relationships with assigned clients, serving as their primary contact for inquiries, issues, and escalations. The role involves proactive monitoring of client engagement, identifying up-selling and cross-selling opportunities, and collaborating with internal teams to ensure client satisfaction and retention of key accounts. KEY RESPONSIBILITIES:Build and maintain strong, long-lasting relationships with assigned clients.Serve as the key point of contact for customer inquiries, issues, and escalations.Management of outplacement referral queries and new client set up forms and project implementation documents.Understand customer needs and objectives to help them achieve their goals.Proactively monitor Outplacement take-up rates and engagement, identifying opportunities for upselling or cross-selling additional services.Collaborate with internal teams, including sales, delivery and operations, and support, to ensure customer satisfaction and drive service improvements.Identify cross selling opportunities.Conduct regular check-ins with customers to review progress, gather feedback, and address any concerns.Provide training and guidance to HR teams and Managers/Leaders on service features and best practices.Serve as a product, company, and industry ambassador, keen on educating clients on the capabilities of Right ManagementDevelop and maintain customer success metrics and KPIs to track performance and identify areas for improvement.Ensure DSO and NO PO levels are reduced through proactive management of aged debt.Advocate for the customer internally, championing their needs and priorities.Stay informed about industry trends and best practices in customer success and share insights with the team.Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.Maintain a revenue base by coordinating projects with clients, managing the account retention and renewal. SKILLS REQUIRED: Proven experience in a customer-facing role, such as customer success, account management, or sales.Strong communication and interpersonal skillsExcellent problem-solving skills, with a proactive and solution-oriented approach.Ability to work independently and collaboratively in a fast-paced environment.A can-do attitude focused on Account plan objectives and RM strategic goals. PLEASE APPLY TODAY AND A MEMBER OF THE TEAM WILL BE IN TOUCH! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Permanent Recruitment Leader

Permanent Recruitment Leader, ManpowerLocation: Remote, UK Reporting to: Manpower's Brand Lead Who are we?Manpower is a global leader in workforce solutions, dedicated to connecting talented individuals with rewarding job opportunities across a wide range of industries. With over 70 years of experience, we are committed to helping organisations of all sizes optimise their talent strategies and achieve their business goals. Our extensive network and innovative approach ensure that we deliver the right talent, at the right time, to drive your success.The Permanent Recruitment Leader for Manpower will play a pivotal role in driving our permanent staffing division. Leading a team of talented recruiters, fostering a collaborative and high-performance culture while ensuring the delivery of exceptional recruitment services to our clients. Key Responsibilities:Team Leadership: Lead, mentor, and inspire a team of recruiters to achieve individual and collective targets. Provide coaching, guidance, and support to foster professional growth and development.Business Development: Drive business growth through new opportunities, existing client relationships, and developing innovative strategies to attract new clients. Collaborate with the sales team to formulate effective business development plans.Recruitment Strategy: Develop and implement effective recruitment strategies to attract top-tier talent. Stay abreast of industry trends, market conditions, and best practices to continuously optimise recruitment processes.Performance Management: Set clear performance expectations, establish KPIs, and monitor team performance against targets. Implement performance improvement initiatives as necessary to drive results.Resource Allocation: Allocate resources effectively to ensure optimal utilisation of talent and maximise productivity. Manage workload distribution and prioritise tasks to meet client demands and deadlines.Quality Assurance: Maintain high standards of quality in recruitment processes, ensuring compliance with relevant regulations and company policies. Conduct regular audits and reviews to identify areas for improvement.Reporting and Analysis: Generate regular reports and analytics to track key recruitment metrics, assess team performance, and identify opportunities for enhancement. Utilise data-driven insights to inform decision-making and strategy development.Qualifications and Experience:Proven experience in a leadership role within the recruitment industry, with a focus on permanent staffing solutions.Strong track record of achieving targets and driving business growth.Exceptional leadership, communication, and interpersonal skills.Proficiency in recruitment tools and technologies.In-depth knowledge of employment laws, regulations, and best practices.Strategic thinker with the ability to develop and execute effective recruitment strategies. Please APPLY today and one of the members of the team will be in touch!At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Project Lead

The Projects Lead plays a vital role in supporting operations in the delivery of transformation and expansion plans for our Specialist Brook Street Social Care BrandThis role is responsible for facilitating and coordinating the implementation of each aspect of the plan, collaborating with operations and all business support functions to ensure successful execution.The Project Lead will work closely with cross-functional teams to develop and refine the transformation and expansion plans. Responsible for assisting in creating detailed project plans, tracking progress, and ensuring timely completion of all deliverables.This role involves coordinating project meetings, identifying risks or issues, and proactively communicating updates to stakeholders.Key ResponsibilitiesLead the development and execution of the transformation and expansion plan for our Specialist Social Care BrandSupport the creation of detailed project plans, including milestones, tasks, and timelines, in collaboration with relevant stakeholdersCoordinate and facilitate project meetings, ensuring all necessary participants are engaged and alignedTrack project progress, identify potential risks or issues, and proactively communicate updates to stakeholders.Act as a liaison between operations, business support functions, and other stakeholders to ensure smooth communication and coordination.Collaborate with various stakeholders, including IT, marketing, operations, and back-office support, to ensure all deliverables are met.Collaborate with the operations team to streamline processes and improve efficiency inline with new technology platforms within the expansion planCreate supporting documentation, including process mapping, to ensure clarity and consistency in recruitment processes.Collaborate with all stake holders to implement new technology solutions that will support the growth and scalability of Brook Street Social CareStay up-to-date with industry trends, new sales models, and operating models to identify opportunities for improvement and innovationCreate and support all review and milestone documentation for the projectOwn the internal communication planExperience/Skills requiredThe ideal candidate for this role should have proven experience in project coordination or project management, preferably in a health care or social care setting. Strong organizational skills, excellent communication abilities, and proficiency in project management tools and software are essential.The Project Lead should possess strong analytical and problem-solving abilities and be able to work both independently and in a team-oriented environment. Flexibility and adaptability to changing project requirements are also important. Knowledge of recruitment sector and or social care industry would be advantageous.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.