Head of Region - South of England | Brook Street | Manchester
Purpose: To drive performance and deliver profitability in sales across core business areas ensuring adherence to corporate strategies. Setting the standards and direction in Operations ensuring constancy GP delivery.
Reporting to: Operations Director
Core Responsibilities
Organisational Commitment
Deliver, contribute and support corporate policies and strategies
Ensure Branches adhere to Quality standards
Initiate and implement and follow through innovations and changes to the region taking into account a changing market
Demonstrate a complete and thorough understanding of all Brook Street systems and process including pay & bill, Navigator, BSBNET & Advantage
Effective and timely delivery of all corporate messages and communications
Effective management of personal time planning and organisation to ensure region is covered effectively
Generate new ideas when tackling situations and making improvements to the business, exchanging these ideas with senior management throughout the company
Ensure the effective implementation and follow through of new projects or initiatives designed to improve business efficiencies and effectiveness
New Business Development
Develop and deliver a planned strategy for resourcing new business in a competitive environment
Ensure branch staff achieve sales targets within corporate expectations
Initiate and manage the proposal and tender process
Have a clear personal ownership and responsibility of GP target and delivery for new business acquisition
Produce and deliver written and verbal presentations to clients
Market and research projects to identify new business
Maximising Sales with Existing Clients
Develop and deliver planned strategy for retaining key accounts in core business areas
Maintain regular contact with key clients to ensure full business potential is realised. Have a clear plan of action/GP targets to achieve
In the event of a Key account issue/challenge prepare and deliver a plan of action/recovery
Monitor the quality of service to key clients to reduce vulnerability to competitor activity
Ensure appropriate resources are available
Training & Development
Develop individual skills for existing and future needs of the business, promoting self-development
Ensure Branch Managers at all levels are developed to achieve their maximum potential whilst also coaching them to build awareness of the strengths and development needs of their consultants utilising corporate resources
Maintain regular reviews to evaluative the effectiveness of training and support delivered
Manage the performance for each Branch Manager and consultants, by conducting regular and consistent performance reviews
Agree challenging performance objectives and measures, providing regular coaching, feedback and honest assessment on achievement and taking timely action when appropriate
Deliver regional workshops where necessary to drive performance of the business
Deliver and be involved in the corporate induction program at regular intervals throughout the year
Ensure Succession Plans are in place for key members of staff across the region
Demonstrate a 'Role Model' approach to work leading by example in your day-to-day duties and through your own self development
Compliance, Legal & HR
Ensure your region is operating within the Company's compliance guidelines and client & legislative requirements
Have a thorough understanding of current legislation and company TOB's
Support and train Branch Managers and consultants ensuring compliance is adhered to at all times
Have a thorough understanding and manage internal HR procedures
Complying with promoting and having a thorough understanding of the Company's Business Ethics and Standards of Excellence
Financial Results
Interpret, prepare and present financial information to prepare accurate forecasts, targets and results e.g. sales forecasts and cost analysis for annual business plan
Manage weekly performance of division through analysis of figures and deliver and follow up weekly action plan and review of monthly forecasts
Actively monitor and action appropriate cost controls to meet budgetary requirements
Manage staff headcount to ensure maximum efficiency and productivity in line with company targets
Monitor and communicate policies on pricing and have knowledge and be able to deliver complex pricing models to your customers
Ensure company's margin policy is managed and delivered to maximise margin potential on both temporary and permanent business within your region
Identify, communicate and action areas likely to affect operational profitability
Manage and take ownership for profitability at all levels within your region e.g., trigger points for extra headcount
Determine and communicate expected branch and individual performance, setting appropriate targets using appropriate motivation and incentives to exceed business goals and enhance teamwork
Effectively manage regional budgets
Staff Management & Retention
Manage and take appropriate action to reduce staff turnover
Manage staffing levels at agreed budget and recruit in a timely manner to maximise efficiency and productivity, ensuring an up to date talent pool and pipeline of consultants is available
Ensure branches are staffed at appropriate levels and that suitable training and development is supplied to meet business needs
Conduct recruitment and selection interviews in line with company policy and develop Branch Managers recruitment technique
Adhere to HR processes, ensuring they are carried out in a timely manner e.g. web leavers/offer, exit interviews, disciplinary hearings, absence management
Delivery of Exceptional Customer Service
Manage and respond to client and candidate requirements, queries and complaints in a timely and professional manner and within corporate guidelines
Maintain and promote the delivery of a superior service for all clients and candidates. Making a positive first impression
Monitor pay and salary within the local market place to ensure competitive advantage
Demonstrate high level understanding and knowledge of the recruitment industry, clients' businesses and applicants to meet service requirements
Maximising Core Business
Promoting Brook Street in the community by attending business community meetings/functions, involvement in local activities and initiatives
Maximise and maintain relationships with local organisations e.g. job centres, councils etc
Organise marketing and promotional activities designed to increase the company's profile
Compliance
Ensure compliance with company, client and legislative requirements
Maintain and control accurate data using legislative and company systems
Ensure an effective and secure system for all information /data ▪ Comply with the Company's Business Ethics and standards of excellence
Corporate Standards
Monitor customer service through the Quality Management Programme
Action effective controls in line with BS ISO 9002 standards
Promotion of Brook Street's professional image through the appearance and conduct of the branch staff
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
ManpowerGroup is delighted to offer an opportunity for a Sales Director to join our ManpowerGroup Enterprise division. Our Enterprise division, part of ManpowerGroup Commercial Staffing, operates a dynamic service with 10,000 associates on assignment each day.The Enterprise Sales Director will play a pivotal role in shaping the division's future, designing and delivering our growth and value strategy. This position is responsible for leading a high-performing sales team and driving the Enterprise Sales Strategy.As a key member of the Senior Leadership Team, the Sales Director will champion a culture of collaboration, clear communication, and success across the Enterprise division, directly influencing both performance and organisational impact. Key ResponsibilitiesResponsible for designing and executing a sales strategy in line with Enterprise Key Market Verticals - Public Sector, Consumer and Industrial.Accountable for delivering and exceeding the Enterprise New Business target, and defending existing client retenders.Build and lead a team sales team aligned to Key Market Verticals to success across the entire sales cycle, while also being responsible for own sales pipeline within vertical.Will embed a sales culture in the division as we look to promote farming, in addition to new business huntingEnsure MS Dynamics is deployed fully and used expertly by all sales individuals. Develop reporting for the appropriate levels of management to act against.Will take a key role in collaborating with marketing and other functions to deliver a stronger go to market programmeUse data from MSD, Power BI, market intelligence and sales operations to inform decision makingOwn and be responsible for attracting, retaining and developing best in class talent, and building a succession plan.Set clear performance expectations ensure KPIs and individual targets are in place to measure their performance. Coach the team and give clear feedback.Embed the divisions key differentiators (TCOW, WSI, My Path, ESG) in the Sales Value Proposition and helping to solution these emerging models into complex sales and commercial models.Accountable for sales process and discipline, which incorporates implementing a sales process from targeting and prospect acquisition to contract and close. All corporate sign off procedures and governance to be followed without exception.Support the solution design of new and innovative services for Enterprise including the development of new products.Key Programme leader for Enterprise sales campaigns and projects, support Group wide sales campaigns and projects.Works closely with the Group Sales Team and collaboratively with other ManpowerGroup brands to identify leads and opportunities for growth..Keeps up to date with market and commercial insights and competitor analysisPromotes a positive environment through an approachable and motivational style, which actively encourages open dialogue Experience/Skills required Designed, led and implemented sales strategies targeting and acquiring new logos or growing existing relationships, to deliver business growth.Navigated the constraints and pressures of a complex commercial and corporate environment to deliver success for multiple stakeholders.Demonstrable track record of success at multiple levels of selling as a producer and leadership & coaching.Built, developed and led best-in-class sales teams, and driven high performance across large in-direct teams.Knowledge of the staffing industry and candidate skills and delivery specialisms- market characteristics (size, competitors, skills, client, candidate)Good understanding of the staffing portfolio (onsite, temp, perm, master vendor, PSL, academy)Application of data to drive sales decisions (market, targets, performance) Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Recruitment Consultant - Sales and Delivery
Falkirk
| Permanent
| Negotiable
Recruitment Consultant - Driving & Logistics Location: Falkirk Are you a natural salesperson with the confidence to pick up the phone, build relationships, and grow a client base? Do you thrive in a fast paced, people focused environment? We're looking for a Recruitment Consultant to join our Falkirk team, specialising in the Driving & Logistics sector.About the RoleThis is a 360 recruitment role on a busy temp desk, where you'll balance business development with delivery. You'll be given some existing clients to work with, while also having the opportunity to grow your own portfolio.You'll be joining a thriving business with plenty of opportunity to make an impact.Key responsibilities include:Research, immerse in and become a true Subject Matter Expert in your chosen vertical by developing a good understanding of the potential client base, their industry, what they do, their strategies, their work culture and environment, and how they currently recruitUsing sales, business development, marketing and networking techniques to position Manpower as a supplier of choice within those organisationsDeveloping multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationshipsUsing social media to conduct market research, identify and engage with clients, advertise positions, attract candidates and build relationships with those candidates and employers.Using talent databases to match the right person to the client's vacancyReceiving and reviewing applications, managing interviews and short listing candidates for the clientQualifying candidates and checking their suitability before submitting their details to the clientPreparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedbackSalary and rate negotiationOffering market information to both clients and candidates on salaries, pay rates, training and career progressionWorking towards and exceeding targets/KPI'sReviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes Why Join Us?You'll be part of a tight knit, supportive team where collaboration matters. The Falkirk office is central, right next to the train station, with parking available, great views of the town, and even a pool table for downtime.We're ambitious for the future. That means real career progression opportunities for consultants who want to step up.What We're Looking ForEssential qualities:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult, seek to understand candidate needs and aspirations, asking questions to drive a deeper understanding, building trust and connectionAnticipates and looks ahead, to proactively drive actions and conversations, e.g. when are their candidates' assignments coming to an end, what nexT opportunity could be a fit for them, what skills will they need, etc?High motivation and curiosity to understand people - their career drivers, interests and motivations. Open, transparent and genuine communication style, with the other party's best interests in mind to build trusting relationships and drive mutually beneficial outcomesSeeks to understand clients' short and long-term skill needs, and uses to guide candidates in developing in-demand skillsetsArticulates themselves clearly and confidently, as a result able to effectively influence the client and candidateAble to adapt their style based on the individual/audienceStays up to date and has strong knowledge of their specialism(s)Full UK driving licence What You'll GetAlongside a competitive base salary, you'll earn uncapped commission with the potential to boost your earnings significantly each month. You'll also have access to industry leading learning and development programmes, with tailored coaching, online resources, and clear career pathways to help you progress.Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
RPO Recruitment Careers at Talent Solutions - Talent Community
Bristol
| Permanent
| Competitive Salary, Market Leading RPO Bonus Scheme
RPO Recruitment Careers at Talent Solutions - Join Our Talent CommunityAre you a recruiter with 1-5 years of agency experience in engineering, technology, or corporate functions?Ready to move into an RPO delivery-focused role with world-class clients and a people-first culture? We'd love to hear from you.At Talent Solutions, we're more than a workplace, we're a community of growth. We offer flexibility, career development, and the chance to thrive with global brands. Whether you're based in Bristol, Altrincham, or elsewhere in the UK, we want to connect with you. Why Join Our Talent Community?· Be the first to hear about new RPO recruitment opportunities· Get insights into life at Talent Solutions, our career pathways, and team culture· Receive relevant updates-no spam, just helpful info from our experts What We're Looking For· Experience recruiting in agency settings, ideally for engineering, tech, or corporate roles· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What You Can Look Forward To (When the Time Is Right)· Work with exclusive, world-class clients· Competitive salary and uncapped commission· Clear career progression and development pathways· Ongoing training, coaching, and support· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support About Talent SolutionsWe're a global leader in workforce solutions, delivering over 250 RPO programmes annually. From attraction to onboarding, our scalable, flexible solutions help clients meet their most complex workforce challenges.Working at Talent Solutions means joining a team that values innovation, inclusion, and impact. We partner with some of the biggest household names to deliver recruitment excellence.We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives.We get people. And together, we'll shape our future.Join our Talent Community today-whether you're in Bristol, Altrincham, or anywhere across the UK.
Recruitment Careers at Brook Street - Join Our Talent Community
City of London
| Permanent
| Uncapped Commission, Benefits, Hybrid
Recruitment Careers at Brook Street - Join Our Talent Community Are you an experienced Recruitment Consultant, Sales Executive, or Staffing Specialist exploring your next career move - but not quite ready to apply or cannot see a role that suits your experience? Join Brook Street's Recruitment Talent Community and stay connected with future opportunities tailored to your skills, goals, and location - whether you're in Cardiff, London, Birmingham, Bristol, Newcastle, or anywhere across the UK. Why Join?· Be the first to hear about new recruitment jobs near you· Get behind-the-scenes insights into life at Brook Street, our career pathways, and team culture· Receive relevant updates - no spam, just helpful info from our recruitment experts Who We're Looking For· Proven experience in recruitment or sales· Strong relationship-building and client management skills· A results-driven mindset and passion for success· Adaptability in a fast-paced, people-first environment· A collaborative spirit and excellent communication What We Offer (When the Time Is Right)· Competitive base salary + uncapped commission· Clear career progression via our Brook Street Career Ladder· Ongoing training, coaching, and support from our award-winning L&D team· A diverse, inclusive culture where everyone belongs· Flexible benefits and wellbeing support including private medical, gym discounts, and more About Brook StreetWe're one of the UK's most trusted recruitment agencies, specialising in business professionals and social care roles. We make hiring and job searching more personal, delivering high-quality service that keeps our associates and clients returning time and again. We've been named one of the World's Most Ethical Companies for the 16th time - reflecting our commitment to integrity, transparency, and ethical business practices. We welcome interest from all backgrounds and are committed to creating an inclusive workplace where everyone thrives. Discover why we're so proud to be Brook Street. Join our Talent Community today and let opportunities come to you. Whether you're exploring options or planning your next step, we'll reach out when the perfect role arises near you.
