At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
So, what will you be doing?
You will have ultimate responsibility for the delivery of a first-class HR Contract Management service to both the client and Manpower employees on assignment, with additional responsibility for the fleet of vehicles, mobile telephones and other assets utilised by staff on assignment within your own geographical area or team where applicable. Supervision and control responsibilities, output service levels and task direction are delivered by the client management team.
In return, we offer you excellent corporate training opportunities as well as on-going coaching and assistance - including a working knowledge of Manpower's internal departments that support corporate service delivery, vehicle provision and asset management.
Profile:
Organised, confident, approachable, resilient and flexible in terms of travel and working hours as the client & teams you will be working with are working remotely. Possessing strong time management skills, the ability to work under pressure, manage a large workload on your own initiative as well as being part of a team. You may be required to cover more than one client / field staff group within a geographical area, to be defined based on volumes. Previous supervisory experience required.
Business Focus:
Develop relationships with the Client User Managers to ensure a full understanding of their business, operational challenges and resourcing requirements in order to deliver excellent service and maximise any additional business opportunities that arise.
Generate and investigate new leads and potential opportunities with current and potential user managers
Develop a thorough knowledge and understanding of user-managed departments in which the contract operates. Where appropriate, develop specialist knowledge and keep abreast of all new developments within the client and the marketplace
Be the interface between the client, staff on assignment and internal support functions to provide a seamless service to all.
Responsibilities:
Recruit and retain suitably qualified and experienced staff in a timely manner, using the Shared Support functions and wider team
Conduct an induction for every new start within two weeks of commencement of employment (preferably on first day)
Conduct a review at the end of each employee's probationary period with feedback from the client manager
Conduct an appraisal for every employee, within SLA, then annually, based on feedback from the client manager
Conduct an exit interview prior to leave date and a vehicle audit on last day of employment for all leavers
Investigate all conduct and performance issues and action as necessary in line with the Company Disciplinary Procedure
Provide effective solutions to 'people' issues
Foster positive relationships with any union bodies both locally & regionally
Facilitate incentive programmes, recognition and awards
Provide career management and training advice i.e. soft skills, GLC, etc
Provide strategic and tactical support to employees
Salary benchmarking and salary management
Asset ordering, monitoring and auditing (Vehicles and Mobile Phones where appropriate)
First point of escalation for client managers and employees
Hold a monthly meeting / contact call with client manager
Develop and foster close customer relationships
Ensure that billing queries are resolved quickly and efficiently
Continually work with client to identify cost savings
Provide management information in terms of reports as required
Facilitate a bi-annual Job Satisfaction Survey
Achievement of all contract SLA's (currently based on appraisals, attrition and recruitment)
Operate within budget and optimise profitability
Gain a full understanding of the Terms and Conditions of employment to aid in answering queries and dealing with issues
Assist in the resolution of Purchase Order Number queries as and when required
Undertake ad-hoc project work as required
Comply with any reasonable request made of you from internal line management.
Attendance Management, including RTW's, counselling and disciplinaries, liaison with external bodies where required e.g. occupational health
Manage and administer contractual changes at local level e.g. working hours, shifts etc
Management of employee grievances
Provision of advice and education where required.
Performance management
About ManpowerGroup
About ManpowerGroup
As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.
Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Client Account Manager
Coventry
| Permanent
| £44000 - £48000 per annum
As a Client Manager, you are responsible for proactively planning, designing and implementing appropriate workforce solution to the client and building excellent client relationships. You will deploy the strategic vision and develop the workforce solution, managing strategic relationships with all stakeholders. You are responsible for the recruitment and continuing development of your teams to ensure that they drive high performance and deliver against all operational objectives, KPI's and SLAs. Job DescriptionKey Responsibilities:Create high level client relationships with all levels of management across all business areas.Develop high level partnership relationships with recruitment delivery teams, including CORE and/or external suppliers, maximising self-fill.Manage the strategic relationship with all partners, including technology providers, internal departments and vendorsResponsible for engaging with key stakeholders to map out processes and demand and proactively design, plan and implement appropriate solutions.Interface with key stakeholders and facilitate communication channels between hiring managers and the delivery teams.Responsible for any team management including performance, development, training, career conversations, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the teamYou will be responsible for developing an extremely motivated team-working environment by engendering team spirit. Leading the team setting examples in terms of effort, ability, company policy, ethics and behaviour standardsResponsible for resolving complex issues, considering longer term view and applying conceptual thinking. Effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation.Responsible for achieving and meeting SLA's and KPI's as agreed with client through effective management of team and issue resolution Success MeasuresAll SLAs metPositive and successful relationships built with internal and external stakeholders and able to influence at a high levelProblems and issues resolved efficiently and effectively, with consideration for longer term implicationsPositive influence in leading the team culture and driving performance to meet and where possible exceed client expectationsManpowerGroup's Standards adhered to at all times Career Level IdentifiersAccountability - Accountable for meeting short- to medium-term targets which impact the department. Responsible for the performance management, resource management and general management such as pay reviews, with input into the budgeting process.Interaction - Interprets and explains information to audiences who are not familiar with the subject matter often requiring persuasion and is able to adapt their style to differing audiences, making recommendations to sell ideas or services.Impact - The impact is generally limited to the achievement of short- to medium-term goals. You may be required to develop and translate strategic plans into operational plans and guide their execution. Contributes to the delivery of the departmental goals through personal effort or through influence over team members and focuses the team on achieving medium term goals.Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - Previous management experience within the recruitment sector with extensive experience in a large or complex area that acquires depth of knowledge and expertise in more than one work area. Responsible for the application of existing principles and guides and the development of new policies and ideas. Experience, Behaviours and CompetenciesRequired*Proven experience of managing a team through effective coaching, people management and leadershipDetailed knowledge of the relevant workforce solutions that are provided to the client and a proven track record in delivering theseExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If this sounds like the opportunity for you, apply now!
Senior Compliance Coordinator
Coventry
| Permanent
| £25000 - £28000 per annum
Exciting Opportunity: Senior Compliance Co-ordinator - Join Our Team!We're thrilled to announce an opportunity for a Senior Compliance Co-ordinator to spearhead a brand new role within our esteemed organisation.This is a hybrid opportunity based in Coventry with an immediate start! About Us: At ManpowerGroup Talent Solutions, we're pioneers in revolutionising the recruitment landscape. We're on a mission to redefine excellence and efficiency in talent acquisition. As we continue to elevate our standards, we're seeking a diligent and experienced Senior Compliance Co-ordinator to join our dynamic team.Role Overview: As our Senior Compliance Co-ordinator, you will be at the forefront of ensuring that our recruitment processes adhere to the highest standards of compliance. You'll be instrumental in establishing governance and controls while driving compliance and audit activities to optimise our operational performance. Key Responsibilities:Conduct regular audits and reviews to uphold compliance with relevant legislation, regulations, and company policies.Pioneering the creation of comprehensive compliance files to showcase our end-to-end recruitment process.Develop and maintain meticulous compliance documentation, including policies, procedures, and training materials.Collaborate closely with internal teams and stakeholders to address compliance-related challenges and implement effective solutions.Liaise with clients to understand their compliance requirements and ensure alignment with our policies and procedures.Maintain meticulous records and documentation to track compliance activities and outcomes. Desired Skills & Experience:Thorough understanding of relevant legislation and regulations, including GDPR, employment law, and UK Right to Work legislation.Exceptional communication and interpersonal skills, coupled with the ability to foster collaboration with stakeholders.Possess an analytical mindset with the knack for identifying compliance risks and crafting effective mitigation strategies.Impeccable attention to detail, essential for scrutinising files and delving into information.Previous experience in HR or recruitment, preferably within recruitment process outsourcing (RPO) or managed services providers (MSP), is advantageous. Join Us in Shaping the Future: This is more than just a job; it's an opportunity to shape the future of compliance within talent acquisition. If you're ready to embark on an exhilarating journey and make a profound impact, we want to hear from you!Apply Now and Be Part of Something Extraordinary! Don't miss out on this exciting opportunity to become our Senior Compliance Co-ordinator. Apply now and be part of our pioneering team that's redefining the future of talent solutions. Apply now!
Senior Compliance Coordinator
Coventry
| Permanent
| £25000 - £28000 per annum
Exciting Opportunity: Senior Compliance Co-ordinator - Join Our Team!We're thrilled to announce an opportunity for a Senior Compliance Co-ordinator to spearhead a brand new role within our esteemed organisation.This is a hybrid opportunity based in Coventry with an immediate start! About Us: At ManpowerGroup Talent Solutions, we're pioneers in revolutionising the recruitment landscape. We're on a mission to redefine excellence and efficiency in talent acquisition. As we continue to elevate our standards, we're seeking a diligent and experienced Senior Compliance Co-ordinator to join our dynamic team.Role Overview: As our Senior Compliance Co-ordinator, you will be at the forefront of ensuring that our recruitment processes adhere to the highest standards of compliance. You'll be instrumental in establishing governance and controls while driving compliance and audit activities to optimise our operational performance. Key Responsibilities:Conduct regular audits and reviews to uphold compliance with relevant legislation, regulations, and company policies.Pioneering the creation of comprehensive compliance files to showcase our end-to-end recruitment process.Develop and maintain meticulous compliance documentation, including policies, procedures, and training materials.Collaborate closely with internal teams and stakeholders to address compliance-related challenges and implement effective solutions.Liaise with clients to understand their compliance requirements and ensure alignment with our policies and procedures.Maintain meticulous records and documentation to track compliance activities and outcomes. Desired Skills & Experience:Thorough understanding of relevant legislation and regulations, including GDPR, employment law, and UK Right to Work legislation.Exceptional communication and interpersonal skills, coupled with the ability to foster collaboration with stakeholders.Possess an analytical mindset with the knack for identifying compliance risks and crafting effective mitigation strategies.Impeccable attention to detail, essential for scrutinising files and delving into information.Previous experience in HR or recruitment, preferably within recruitment process outsourcing (RPO) or managed services providers (MSP), is advantageous. Join Us in Shaping the Future: This is more than just a job; it's an opportunity to shape the future of compliance within talent acquisition. If you're ready to embark on an exhilarating journey and make a profound impact, we want to hear from you!Apply Now and Be Part of Something Extraordinary! Don't miss out on this exciting opportunity to become our Senior Compliance Co-ordinator. Apply now and be part of our pioneering team that's redefining the future of talent solutions. Apply now!
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.
Client Business Partner
Bristol
| Permanent
| Negotiable
ManpowerGroup have an exciting opportunity for a Client Business Partner to join the Group working with one of our largest accounts.This a Hybrid opportunity based in either Warrington or Bristol, with an immediate start and competitive pay plus bonus.As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs. Job DescriptionTo be responsible for the successful delivery of permanent and contingent recruitment services, managing vacancies through the full recruitment process from vacancy approval through to verbal offer. The Client Business Partner (CBP) will be responsible for the strategic direction of permanent and contingent recruitment within their business area and the relationship management with key Hiring Managers (HM's) and stakeholders Key Responsibilities: Provide guidance to the HM on the recruitment process, different routes to market and sourcing optionsWork closely within your business areas to build strong relationships with key stakeholders so that you are able to offer advice and support around recruitment plans, market trends, forecasting and recruitment best practice.Keep managers informed on the progress of their vacanciesProvide regular reports, weekly updates and market information to hiring managers.Provide guidance to Hiring Managers in relation to the most appropriate sourcing strategies and develop creative solutionsBuild and deliver data reports utilising market intel to present solutions to the clientDevelop corrective action plans for individual roles or projects when requiredManage specialist projects when requiredTake full responsibility for all roles within your business areaDevelop recruitment plans for each role with the HM'sAgree timescales and clear expectations of the details of each roleEnsure shortlists of candidates are suitable for all rolesManage and engage with third party suppliers when requiredWork closely with the delivery team to ensure all delivery SLAs are met - CV submission, organising of interviews, offers.Work closely with the Marketing team to ensure suitable advertising, campaigns and marketing material are availableWork closely with Recruitment Coordinators to ensure all elements of the process are managed correctlyEnsure HM's are providing timely feedback on CV's, availability and Interview feedback in line with SLA'sEnsure offer details are correct for all positionsFull use of Success Factors / Fieldglass to ensure all data is in the system and that the status of each role is up to dateEnsure all PO's for placement fees are collected on time within your business areasMaintain accurate new starter reports to ensure billing is accurateFlexibility to support on other areas of the account when requiredSupporting the Snr RBP if appropriate, on broader sector activitiesIdentify opportunities to cross sell other MPG products and services within the account.Raise the visibility of the Manpower Group (MPG) through regular HM meetingsComplete project work as required - e.g. training sessions within the team, review recruitment processes and supporting documentation with HR.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecast planningIntroduce Search Consultants, as required, to attend recruitment briefingsBe visible onsite, building strong client relationships with Resourcing Leads, Hiring Communities and Senior Management Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialExperience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionMust be able to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstand the recruiting SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manage If you are interested in this opportunity, apply now! We look forward to hearing from you.