HR Coordinator

CRM Manager - London

Job Title: CRM ManagerLocation: London - HybridSalary: CompetitiveRole Overview:Responsible for the CRM implementation and advancement of strategies, plans, and systems in place to take our business and customer relationships to higher heights.Key aims:Responsible for the CRM strategy for Sales and Marketing for ManpowerGroup UKAbility to concisely create, present and provide ongoing updates for the CRM strategy for ManpowerGroup UKPresent the strategy to key business stakeholders, review feedback and incorporate changesImplement the strategy and work to improve / develop the strategy through A/B testing and in accordance with the business strategy.Manager role: Mentor and coach members of the marketing team and provide training to encourage HubSpot users to become more proficient and self-serve.Provide ongoing feedback and recommendations to sales and marketing for the improvements of campaign activity and automation for the nurturing and tracking of all leads generated.Global collaboration: Collaborate with global counterparts to improve efficiencies across the Group.Work with Global IT (WiPro) to ensure smooth development of Boomi integration.Provide UK requirements to IT.To support a data-led sales and marketing approach leveraging MS Dynamics and other CRMsSupport with data management, cleansing and analysis from multiple data sourcesSupport with cleansing of monthly Marketing data from CMS, NAV and BullhornSupport with pulling marketing lists and data mining from MSD for Marketing email sendsTo ensure data provided is always GDPR compliantUse real-time, on-demand market intelligence and analysis to support B2B lead gen by building Marketing prospect lists and support Sales with Gold, Silver, Bronze target list creationSupport Sales with contact mapping of TS, EX, Gold and Silver Accounts and MP, EX, BS Sales Manager AccountsCoordinate UK market intelligence for Europe or Global reporting requirementsManage Contact Us Forms enquiries from ManpowerGroup, Manpower, Talent Solutions, Experis, Jefferson Wells and obtain progress report on Sales Leads for monthly ROI reportingSupport co-ordinating the assignment of Marketing Qualified Leads (MQLs) and Webinar leads to Sales Qualified Leads (SQLs)Person profile:A role for a mid-level data / market intelligence professional.Excellent knowledge of HubSpot with the ability to administer and manage client contacts on a day to day basisPrecise, thorough with strong attention to detailStrong planning and organisational skillsTeam player with ability to stand aloneConfident, resourceful and a "can do" attitudeAbility to work in a fast-moving and changing environment where challenge is the norm and issues are widely varied.KPIs:Timely management of Contact Us enquiries, leads and Market Qualified LeadsContinue to support collaboration between sales and marketingSupport with the expansion of ManpowerGroup's lead generation contact poolAbout us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.

Candidate Care Representative - 12 Month FTC

Candidate Care Representative - 12 Month FTCLocation: Altrincham - Hybrid About the Role: We're looking for a proactive and people-focused Candidate Care Representative to join our team on a 12-month fixed-term contract. You'll be the first point of contact for candidates placed through Experis, ensuring they receive a seamless, professional, and supportive experience throughout their assignment.This role is all about delivering a best-in-class service, managing contract administration, resolving queries, and building trusted relationships with candidates and internal teams.Key Responsibilities:Candidate Experience & Relationship ManagementAct as the primary contact for candidates from day one of their assignment.Communicate key processes (e.g. payment, compliance, benefits) clearly and effectively.Promote the benefits of working with Experis.Resolve candidate queries with empathy and efficiency.Contract & Compliance AdministrationManage contract paperwork: new contracts, extensions, amendments, terminations.Ensure all compliance documentation meets Experis and client standards.Understand and apply client-specific requirements (e.g. clauses, expenses, overtime)Reporting & SystemsMaintain accurate candidate records across Experis and client systems.Update trackers and generate reports as needed.Ensure all communications and actions are properly logged.Business Development SupportAttend candidate/client meetings when required.Identify leads and opportunities through candidate interactions.Support wider team initiatives and workload as needed.What We're Looking For:Qualifications & ExperienceA-Levels or degree-level qualificationBackground in customer service or candidate-facing rolesSkills & AttributesStrong communication and relationship-building skillsConfident handling sensitive or complex situations professionallyExcellent time management and organisational skillsProficient in MS Office (Word, Excel, PowerPoint, Outlook)Basic negotiation skills and commercial awarenessResilient, adaptable, and motivated to succeed.What You'll Receive:Competitive pay with quarterly bonuses24 days' holiday, plus your birthday offPension scheme with increasing contributionsHealth and wellbeing benefits including private medical, dental, gym memberships and more.Family-friendly policies and Employee Assistance ProgrammeAdditional perks including early finish Fridays, volunteering days, and discounts via Tastecard and ManpowerGroup RewardsOur Mindset & Culture:We're committed to putting candidates first, helping them succeed today and preparing them for tomorrow. We value authenticity, expertise, and accountability, and we're always looking for what's next. If you're passionate about delivering exceptional service and building meaningful connections, we'd love to hear from you.ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Please note: We can only consider candidates currently residing in the UK.

Delivery Recruitment Consultant

Delivery Recruitment ConsultantBase salary of £25k + monthly bonusHybrid working within East MidlandsWe are looking for driven and ambitious individuals to join our winning team in Brook Street. As a Delivery Recruitment Consultant your role is to proactively engage with candidates and place them into meaningful temporary or permanent employment with our clients as well as undertake administrative tasks, ensure candidates are compliant, correspond with candidates via phone and email and ensure all databases are kept up to date with accurate information. If you are a team player with great customer service skills, excellent attention to detail and able to multitask efficiently whilst handling large volume of tasks, this role is perfect for you.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Proactively engage with candidates to meet client requirementsTake ownership of candidate onboarding, right to work and compliance checksConducting telephone screening for applicants and arranging interviewsDealing with and co-ordinating responses to ad-hoc contract issues and problemsEnsure compliance with company, client, and legislative requirements.Maintain and control accurate data using legislative and company systemsSustain existing client relationships and maximise new business to increase revenueProvide excellent customer serviceWho we're looking for:An ambitious individual with valuable experience within customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: On the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.