Due to our continued expansion an opportunity has become available to join this established and prestigious global organisation. Are you looking for the next stage in your HR career? We are currently recruiting for an HR Coordinator to work help assist with coordinating recruitment in a fast-paced environment, where no two days are the same. Based out of Coventry the role offers a hybrid working model.
Job Summary
As the Recruitment Operation Technical Lead, you will be responsible for all administration processes across the onsite/offsite recruitment administration team, ensuring a high touch service is consistently delivered whilst overseeing the adherence to contractual SLA's/KPIs for all administrative tasks within the account.
In the role of the Recruitment Administration Technical Lead, you will oversee all processes relating to:
Interview Scheduling
Assessment Facilitation
Contract Generation
HR Administration and Ticket Management including Allocation and Help Desk support
Onboarding Compliance and Documentation Management
The role will also include being the SME in terms of supporting the clients audit processes, so they adhere to demonstrating a robust recruitment process is managed.
What are we looking for?
Relevant administrative, human resource and/or recruitment contract admin experience
Experience with working within a complex RPO or in-house recruitment teams
Experienced in two or more of the following areas of SME with the ability to build SME knowledge and best practice within all functional streams i.e., Contracts, Interview and Assessments, HR Tickets, Role Allocation, governance, and control of the administration functions
Confident in presenting and leading Assessment Centres when required
Experience in Data Protection protocols
Ability to read, analyse and interpret general business information such as, business emails, corporate and client communications, work templates.
Excellent Attention to detail to ensure Accuracy levels meet legal and company policies and standards
Ability to excel in achieving accuracy service levels
Ability to build effective relationships with RPO team
Ability to communicate effectively with others and remain adaptable and flexible in your approach and working style
Ability to navigate within the various Technology systems including and ATS systems i.e., Success Factors
Primary Job Functions
Compliance/Audit and Document Management - Enter and maintain candidate information into applicant tracking system as required - Create, file, and maintain filing system - Database maintenance - Support compliance Queries - Support auditing activities
Contract Generation - Work closely with the Recruitment teams to ensure contract timescales are met - Utilise the contract decision tools to develop and accurately build written contracts to send to a candidate - Utilise the Success Factors system effectively - Ensure all documents sent out are 100% accurate
Onboarding Activity - Complete the post hire verification (PHV) document for new starters. - Ensure the PHV accurately reflects the required fields on SAP - Liaising with RDC's when required - Support with day 1 on-boarding
Scheduling Interviews & manager support - Interview scheduling for face to face and telephone interviews - Processing feedback and taking the required actions to progress candidates - Guiding managers through recruitment barriers such as Success Factors, room bookings - Arrange travel and accommodation for DFT candidates
Offers - Work closely with the Recruitment teams to ensure offer timescales are met - Utilise the Success Factors system effectively - Ensure all offers are processed correctly and with 100% accuracy
Administration tasks related to the RPO - Open background checking case - Generation of management reports - Supporting any manual workarounds and effectively tracking the completion of activities - Effective participation in Audits - Regular update/training to keep up to date on changes to contracts - Work with clients PRE team to ensure compliance - Manage Email inboxes Support additional recruitment process e.g., visa and relocation process - Capacity planning with CoRE teams to ensure that workload is managed within the contractual SLA/KPIs - Review and update Manpower documentation for Induction, disaster recovery, mobile phone allocation - Work with CoRE on continuous improvements relating to onboarding and contract generation or other areas surrounding the support of the operational delivery within the RPO.
So, what's in it for you?
Generous and flexible company benefits
Hybrid working policy with a hybrid model of home and office working for those that want it
Work the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!
Benefit from award winning learning and training
Gain access to hundreds of opportunities across ManpowerGroup each year
Work for a business that believes in work/life balance
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Talent Solutions are thrilled to be hiring for a Principal Talent Acquisition Partner based in Bristol.The Principal Talent Acquisition Partner is responsible for managing full-cycle hiring processes, driving delivery excellence, and mentoring recruitment teams. This role combines deep expertise in sourcing niche talent, stakeholder engagement, and data driven strategy to support complex client environments. The Principal TAP not only owns requisitions and delivers hires but also influences recruitment strategy and contributes to continuous improvement across the RPO program. The Principal TAP will often collaborate with sourcing specialists and may guide others informally, contributing to the overall success of the RPO delivery model.Key AccountabilitiesDesign and execute recruitment strategies aligned with client business objectives.Manage requisitions from intake to offer, ensuring adherence to SLAs and KPIs.Source and engage candidates with rare and in-demand skills using creative and data informed methods.Owns recruitment for senior or highly specialised roles, critical projects, or high-volume, business critical hiring initiatives.Conduct market research and leverage analytics to optimise sourcing and hiring outcomes.Act as the primary point of contact for stakeholders within a designated function or business area. Build and maintain strong, trusted relationships with hiring managers and HR partners, providing guidance on workforce planning, market insights and talent strategy.Manages multi-stakeholder recruitment processes with increased visibility and accountability.Provide stakeholders with market intelligence, salary benchmarking, and competitor insight to support strategic hiring decisions. Advise on talent trends and pipeline development to address current and future workforce needs.Build consultative relationships with hiring managers, HR, and client stakeholders.Provide strategic guidance on recruitment processes, sourcing options, and market trends.Deliver exceptional candidate experiences through clear communication and support.Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.Engage and manage a 3rd party supply chain where needed to ensure roles that require additional support receive it.Track supplier performance and ensure quality checks and processes are in place and performance is high, whilst ensuring process is followed.Track and analyse recruitment metrics to identify areas for improvement.Present recruitment performance data, metrics, and insights within their assigned function or business area.Conduct root cause analysis and implement data-driven solutions.Collaborate with internal teams and supply chain partners to ensure quality and compliance.Share workforce insights and recruitment expertise across platforms.Stay abreast of industry trends and attend relevant events to promote employer brand.Translate workforce intelligence into actionable recommendations for clients.Coach and mentor Talent Acquisition Partners and Talent Associate PartnersOversee quality of delivery and mitigate risks to account health and client satisfaction.Manages Multi-Scope or Multi Region stakeholder processes with higher visibility and strategic influence. (Multi-Scope or Multi-Region - Covers several business units, countries, or brands.)Designs recruitment strategies; leads complex or critical hiring initiativesIncreased GP per FTE/Higher financial KPI targetsRequired Experience & SkillsMinimum 5 years of full-cycle recruitment experience (RPO or in-house).Proven success sourcing talent across Engineering, IT, Finance or Corporate functions.Experience leading or mentoring recruitment teams in complex environments.Proficiency with ATS, CRM and sourcing platforms.Nice to HavesExperience in strategic workforce planning or talent intelligence.Exposure to supplier management and vendor performance tracking.Familiarity with recruitment marketing and employer branding.Participation in industry events or professional networks.Observable Skills & BehaviorsDrives for Results: Achieves ambitious goals and thrives in fast-paced environments.Learns and Adapts: Embraces change and seeks continuous improvement.Solves Problems: Uses data and judgment to make sound decisions.Focuses on Clients and Candidates: Builds trust and delivers exceptional service.Communicates Effectively: Clear, persuasive, and professional in all interactions.Provides Proactive Support: Mentors others and fosters development.Collaborates to Win: Works effectively across teams and functions.Unleashes Human Potential: Develops high-performing teams and promotes growth.Disciplined Execution: Maintains focus and accountability to deliver results.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do and builds on our successes.
Marketing, Communications & Influence Director
London
| Permanent
| Negotiable
Marketing, Communications & Influence DirectorLocation: LondonReports to: European Marketing & Communications Leader (solid line) & Country President UK (functional line)About ManpowerGroupAlmost nothing in life is as essential as finding and sustaining meaningful work. For millions, this looks different every day - and ManpowerGroup is here for all of them.As a global leader in workforce solutions, we play a critical role in the UK labour market through our flagship brands: Manpower, Experis, Brook Street and Talent Solutions. With a strong heritage and a renewed ambition for growth, we are looking for an experienced and inspirational Marketing, Communications & Influence Director to elevate our brands, sharpen our market impact, and drive measurable business value in one of our most strategic markets.Your MissionAs Marketing, Comms & Influence Director for the UK, you will shape and deploy the national marketing and communications agenda in close alignment with European and Global strategies. You will lead a talented and multidisciplinary team and ensure ManpowerGroup's brands are visible, relevant, trusted, and commercially impactful in the UK market.You will be responsible for delivering a fully integrated strategy across brands, digital performance, communications, PR, partnerships, employer branding, and B2B/B2C activation with a strong emphasis on data-driven impact, performance marketing, and commercial contribution.Key Responsibilities Strategy & LeadershipDevelop and implement a unified, data-driven Marketing, Communications & Influence strategy for the UK, aligned with Global/European frameworks.Strengthen brand equity for Manpower, Experis and Talent Solutions, ensuring differentiation in a competitive HR services market.Act as a senior business partner for the UK leadership team, bringing insight, challenge, and thought leadership. Brand, Communications & ReputationLead all brand positioning, messaging, and narrative development for the UK market.Oversee UK communications and PR: corporate reputation, crisis comms, media relations, employer brand, and advocacy.Represent the company externally and partner with industry bodies, influencers, and UK-specific institutional stakeholders. Digital, Performance & DataDrive performance marketing across channels to generate quality B2B and B2C leads.Oversee analytics, dashboards, campaign optimisation, and ROI measurement.Strengthen data literacy and digital maturity across the marketing function. Commercial & Sales AlignmentPartner closely with Sales to support revenue growth through ABM, sales enablement, client events, webinars, industry campaigns, and tailored B2B content.Embed marketing as a core contributor to pipeline creation, client intimacy, and sector growth (Engineering, Healthcare, IT/Digital, etc.).Align marketing KPIs with commercial objectives and country P&L priorities. Team Leadership & Capability BuildingLead a multidisciplinary team (~20 FTEs) across brand, performance, digital, comms, analytics, and partnerships.Strengthen skills, tools, and ways of working in line with Global and European standards.Build a high-performing, collaborative culture focused on delivery, impact, and continuous improvement.Candidate ProfileExperience & Background12-15+ years of experience in multi-stakeholder environments on both client and agency sides.Demonstrated track record in brand strategy, digital and performance marketing, and integrated communication.Experience leading teams in complex international matrix organisations.Strong business acumen and proven ability to partner with senior commercial leaders.HR services or professional services experience is a plus.Skills & CompetenciesStrategic thinking with strong operational discipline.Data-driven and ROI-oriented mindset.High creativity combined with strong analytical capability.Outstanding communication and influencing skills.Proactive, resilient, collaborative, and able to navigate ambiguity.Fluent in English (additional European languages an asset).What We OfferA pivotal role in one of ManpowerGroup's most strategic European markets.Direct access and exposure to Global, European, and UK senior leadership.The opportunity to lead a transformation agenda across brands, digital, influence, and commercial impact.Competitive compensation and benefits, plus career progression in a global organisation with purpose.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
