Operations Director - Strategic Clients / Enterprise
About Manpower Brand
Our Value to our consumers is what drives our strategy here in the Manpower Brand. We want to offer candidates and associates better jobs, consistent work, a great experience and help them to achieve the next step in their career at the right time in their life plans. We want to offer our clients, access to talent others don't have, at pace, and deliver actionable workforce insights that make a tangible difference in the output of their organisation. For our colleagues we want to offer a clear path to success, working in a fun environment where shared values and purpose are realised along with ambitions. We deliver our value from three focused operating divisions that we call our Growth Platforms. These are Strategic Clients, Skilled Specialist Recruitment and our UK Network Operations.
Key Responsibilities:
Work as a key contributor within the Senior Leadership team. Work effectively with other businesses within the Manpower Group. Dotted line engagement to OnSite Europe team, ensuring that all relevant communications are owned and cascaded to the team where necessary
Inspire a growth behaviour and culture
Structure Account and Delivery teams to ensure high productivity and growth
Both personally and via team, build and maintain exceptional, long-standing client relationships that leverage ongoing business opportunities. Escalation point and executive relationship holder
Identify opportunities to expand existing client accounts and cultivate new business relationships
Drive associate engagement programmes to drive a culture of career development and associate retention
Manage P+L to ensure profitability levels are upheld
Drive adoption of technology to ensure efficiency, candidate experience and productivity is maximised
Inspire team and create high performing culture through communication of strategy/vision, results and accountabilities
Set team performance targets, monitor progress, and implement strategies to ensure the team meets or exceeds our business objectives
Collaboration with sales team on business development strategy supporting with proposals and presenting present service offerings
Work with key departments across the business to ensure the correct governance is in place and adhered to
Work with key stakeholders across the Group's businesses to maximise return within the Group
Practice what you preach, be transparent and honest and define a strong, ethical culture
Critical experience:
Experience within the recruitment industry
Track record of inspiring teams and creating a high performing culture
Strong communicator and able to flex style to different stakeholders / sales scenarios
Evidence of understanding of the measures that drive performance in a recruitment business
Operationally Competent and Financially Astute
Able to evidence a track record of success in growing revenues organically and through partnership with Sales and Marketing
Client engagement, experienced in client presentations, specifically from a value or data / analytics perspective
Ability to work successfully with multiple stakeholders and collaborate strongly with leadership team
Other Relevant Information:
This position will report to the Manpower Brand Leader
The position will be UK based with flexibility required for national travel expected from a key leadership role
Our Standards
Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.
Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.
Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition
About Manpower
About Manpower
At Manpower, you’ll support clients by providing a responsive and professional service that helps them access in-demand talent when they need it. Manpower is looking for bright, results-focused individuals at every level – junior, experienced and expert recruiters or career changers. If you have entrepreneurial spirit and experience in a customer-facing role, you can almost certainly find your dream recruitment post with Manpower. We’re all about fast-paced, friendly regional offices with high street footfall. Whatever your current position, we would like to hear from you.
Payroll Specialist Uxbridge - HybridAbout the role:Supporting all payroll functions, ensuring staff are paid accurately and on time each pay period. Specialising in the operational aspects of the payroll department to achieve the highest levels of compliance and minimise exposure and risk to Manpower. Providing support to the Payroll Team Leader and Managers with the day-to-day operations of payroll. Contributing to the training and development of all team members, including cross-training oneself and others across all payroll functions to ensure a well-balanced team skill set. In addition to taking responsibility for an aligned business line or payroll area, collaborating with colleagues as a sub-team to ensure departmental goals and targets are met. Assisting in keeping processes and procedures up to date, capturing and implementing any specific business line issues or practices. Ensuring our customers have a positive experience with ManpowerGroup Payroll.Why Join Us?At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.Key Responsibilities:To perform tasks allocated from the activities of the team as a whole, this includes:Assisting with the day-to-day operational aspects of Payroll functionsAssist in the timely administration of overpayment process and YTD manual adjustments/net pay amendmentsCompletion of manual calculationsTax Year End tasksAssist with the maintenance of various Pension schemesResponsibility for ensuring timely completion of nominal ledger reconciliations, statutory and authorised returns to relevant bodies, in particular, the payment of all payroll disbursementsCompletion of National Statistics SurveysAssist with any payroll and system related issues including system testingSupport with the transition of any TUPE transfers to ensure that they are effectively transferred and that there are no payroll issuesValidate, audit and update payroll processes to ensure compliance and the meeting of the organisation's statutory and contractual obligations to its employees, government departments and stakeholdersSystem management- such as rolling over all annual entitlements such as sick and holiday accordingly.Responsible for the processing of ad-hoc payments/advances such as Chaps/Faster Payments and entry of missingP11d reconciliations and resolution of queries and submission to HMRC.Receive , record, and respond to HMRC relating to RTI, EDI, TAX , NI etcContribute to maintaining an accurate employee databaseMaintain and develop effective relationships with internal/external bodies such as HMRC/Pension Regulators.Assist the team to be compliant with Data Protection at all timesTo assist with project workAchieve deadlines, monitor progress, and removes barriers where possible, to ensure that work is completed on time. Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes, to minimise exposure and risk to the departmentEnsure that all work is conducted in accordance with Manpower's values and standardsOther tasks associated with the effective running of all payroll operationsPrincipal Competencies:Creates Winning RelationshipsInteract professionally with internal and external customersMaintain relationships at the relevant level with internal and external customers in the GroupCommunicate relationship details to the Team Leader/Payroll Manager and escalate issues accordinglyPromote the Department on a regular basis in internal, and external meetingsCommunicate the payroll process to internal and external customersAchievement OrientationAssist with the maintenance of Payroll Files on all employees of Manpower GroupResponsible for reconciliation/s according to payroll guidelinesEnsure payroll is completed, accurately and on time to ensure all Manpower Group employees receive their pay by due dateEnsure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvementsPersonal EffectivenessAssist with the resolution of all queries and raise relevant documentation.Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.Provide support to the payroll team and continue to provide a professional service in colleagues' absence.ResilienceDisplay a flexible approach to change.Maintain effective work behaviour whilst under pressure and during setbacks.Demonstrate an ability to deal with confrontational situations.Impact and InfluenceLead by example and inspire confidence.Demonstrate the ability to influence, persuade and motivate others.Demonstrate an adaptable style or approach in accordance with the situation or persons involved.Continuous ImprovementReceive and provide cross training to all group members.Implement agreed process changes in accordance with Manpower Group Guidelines.InnovationContribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change, and implementing these once agreed.ProfessionalismEnsure compliance with the HRMC and other legislative requirements.Ensure compliance with the Manpower accounting policies.Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation.Qualifications and Skills:A team playerEnthusiastic with a 'can do' positive attitude.Able to influence and persuade and support team membersShowing customer service orientation, enthusiastic and proactive qualities.Good interpersonal and organisational skillsA methodical approach with an emphasis on accuracy and attention to detailProven Supervisory skillsExcellent Written and oral communication skills.Excellent IT skills. (Microsoft Office)Good analytical skillsGood problem-solving skillsThorough knowledge of Payroll legislation desirable but not essentialWhat you'll receive:Competitive Pay: Base salary with opportunity of an annual company performance-based bonus.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Pension: Competitive plan with contributions that grow with your length of service.Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Family-Friendly Entitlements: Generous policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Recruitment Consultant
Nottingham
| Permanent
| Negotiable
Job Title: Recruitment ConsultantLocation: Nottingham (Office-based)Role OverviewAs a Recruitment Consultant, you will specialise in either permanent or temporary staffing and will be responsible for proactively identifying and developing relationships with businesses looking to grow. You will work closely with clients to identify top talent and build relationships with both current and future candidates.To succeed in this role, you will need to become a Subject Matter Expert in your chosen industry. This involves developing a comprehensive understanding of your potential clients, their strategies, culture, and recruitment practices. You will use a combination of sales, business development, marketing, and networking techniques to position Manpower as the supplier of choice, expanding your client portfolio and securing new business.Key ResponsibilitiesResearch and become a Subject Matter Expert in your chosen vertical, understanding client industries, strategies, culture, and recruitment needs.Use sales, business development, marketing, and networking techniques to position Manpower as the supplier of choice within target organisations.Build and maintain multiple relationships with existing clients to drive new opportunities and ensure long-lasting partnerships.Leverage social media for market research, client engagement, advertising roles, and attracting candidates.Proactively headhunt passive talent and match candidates to client vacancies.Prepare CVs and correspondence for suitable candidates to forward to clients.Organise interviews and provide feedback to both clients and candidates.Offer market insights to clients and candidates on salaries, pay rates, training, and career progression.Work towards and exceed targets, ensuring the successful completion of the recruitment process.Review and suggest improvements to recruitment policies and selection techniques.Lead by example, supporting junior associates throughout the recruitment lifecycle.Ensure compliance with company guidelines and recruitment standards.Qualify candidates before submitting them to clients, ensuring their suitability for the role.Brief candidates on job responsibilities, salary, and benefits, and manage the interview process.Experience & Skills RequiredStrong drive, resilience, and determination to succeed in a fast-paced environment.Passion for recruitment and a focus on growth.A proactive and motivated approach, with a growth mindset.Excellent communication and relationship-building skills.About ManpowerAt Manpower, our brand is driven by a commitment to offering candidates better job opportunities, consistent work, and a clear path to achieving their career goals. We provide clients with access to exceptional talent and actionable workforce insights that drive organisational success. Our team operates across three focused platforms: Strategic Clients, Skilled Specialist Recruitment, and UK Network Operations.Our ValuesClarity: We ensure transparency and accountability in achieving common goals, giving and receiving feedback to continuously improve.Care: We lead with respect, promoting diversity, inclusion, and belonging, while developing ourselves and others.Grow: We encourage collaboration and innovation, learning from successes and challenges to continually improve.Why Join Us?Manpower offers a clear path to success, a fun and inclusive environment, and shared values that help us achieve our ambitions together. If you are passionate about recruitment and eager to build a rewarding career, we'd love to hear from you.Apply now and take the next step in your professional journey with Manpower!
