At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.
The Team
Brook Street- a ManpowerGroup brand- 70 years in the making. Our founder's drive remains ingrained in the way we work, and the brand has grown into one of the UK's leading recruitment agencies. Specialising in both temporary and permanent recruitment solutions via our branch network across 50+ locations, we strive to deliver a tailored approach to each of our unique customers.
The Role
So, what will you be doing?
We are seeking to appoint a new Operations Director to support the Brand Leader and Board Director of Brook Street, in driving the strategic direction of the brand, giving clear direction and leading the day-to-day operational running of the Strategic Accounts Business. Beyond this the successful applicant will have a genuine passion and desire to reinvigorate the brand and make a difference, with the ability to take every single person within their team on their journey to success.
Responsibilities:
Overall operational management for the Brook Street Strategic Accounts business
Accountable for the delivery of the strategic plan
Working proactively with teams to drive the growth of market share in all Brook Street branches and locations
Accelerate Brook Streets position as a market leader in all specialisms through networking and thought Leadership
About you
So, What are we looking for?
Working as a Senior Manager / Leader / Head of with extensive experience of Strategic Accounts / high volume / highly process driven / Delivery recruitment
Demonstrable experience of growing both a temporary and permanent business
Evidence of people engagement particularly in relation to change
Sector and market SME level knowledge and experience to be a highly effective communicator at all levels and quickly install confidence in your experience and authority as a leader
Led large virtual teams, building relationships across multiple regions
Managing P&L and understanding the different elements that drive performance
Leverage data and analytics generated to improve the operational performance and provide insights
Drive forward new initiatives which improve Brook Street profitability and the client and candidate experience
Deep understanding or the capacity to develop a deep understanding of the Brook Street service lines and product
If this opportunity is of interest to you, then please contact Nikita Shellard for more information.
Our Commitment
At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Disability Confident
ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.
Mental Wellbeing
As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's Thriving at Work Report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.
Reasonable Adjustments
If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.
About Brook Street
About Brook Street
โBrook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
On-site Client Account Manager - Leeds Salary: Competitive + Quarterly Bonus + Car Allowance Work Type: Full-time, On-site Ready to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Account Manager
Ashford
| Permanent
| Negotiable
Part-Time Account Manager - Key Client Previous Recruitment experience is ESSENTIALLocation: Ashford (Hybrid, onsite with client once a week)Hours: Part-time - 5 hours per day (Monday-Friday) Our AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges. About the RoleWe are looking for an experienced and proactive Account Manager to take ownership of one of our most important and prestigious clients, based in Ashford. This is a fantastic opportunity to partner with a market-leading organisation that is well-regarded locally and offers a supportive environment to recruit for. As the dedicated Account Manager, you will be the face of Manpower onsite, ensuring a seamless recruitment service across both temporary and permanent staffing needs. This is a key role that requires strong stakeholder management, excellent organisational skills, and the ability to build long-term relationships with both clients and candidates. Key Responsibilities:Act as the primary point of contact for all recruitment-related enquiries, representing Manpower professionally onsite.Manage the end-to-end recruitment process for both temporary and permanent positions.Conduct weekly reporting and ensure accuracy using advanced Excel skills.Hold monthly review meetings with client stakeholders and onsite staff.Carry out regular compliance and audit checks, ensuring all standards are met.Stay up to date with the local candidate market, proactively sourcing talent and maintaining strong pipelines.Monitor competitors and identify opportunities to spec in suitable candidates to meet business needs.Provide forward-thinking, innovative recruitment solutions to support the client's growth and success. About You:Previous recruitment experience is essential - onsite account management experience highly desirable.Strong relationship-building and communication skills.Excellent organisational ability with a proactive and forward-thinking approach.Advanced skills in Excel (reporting and data management).Able to work independently while being a trusted extension of our client's team. What We Offer:Part-time hours: 5 hours per day, Monday to Friday - perfect for work-life balance.The opportunity to work with a number one client in the area, with a genuinely positive and collaborative culture.The chance to make a real impact, managing one of Manpower's most valued client partnerships. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Experienced IT/ Tech Recruiter
Birmingham
| Permanent
| Negotiable
๐ Experienced IT/Tech Recruiter๐ผ Experis - The UK's Leading Premium IT Recruitment BrandAre you an experienced tech recruiter ready to take your career to the next level?At Experis, we are proud to be the UK's leading premium IT recruitment brand. We specialise in five core market segments: Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure, and Enterprise Applications. Each of our consultants focuses on a niche vertical, allowing them to become true market experts.We are now hiring Senior, Principal, Managing and Lead IT/Tech Recruiters to join our Birmingham office. This is a fantastic opportunity for a high performing recruiter with a passion for technology and business development to take ownership of a specialist market and grow their own desk.๐ง What You'll Be Doing:Own your niche - Become a Subject Matter Expert in your chosen tech vertical by immersing yourself in the industry, understanding client businesses, technologies, strategies, and culture.Grow your network - Build strong client and candidate relationships through calls, meetings, events, and social selling.Drive business development - Use a variety of methods to win new business and develop long term client partnerships.Deliver results - Manage end to end recruitment processes with precision, from sourcing top talent to closing placements.Collaborate across the business - Refer and work with other Experis consultants nationally to maximise opportunities.Be the go to consultant - Build your personal brand as the expert in your market through consistent delivery and insight sharing.โ What We're Looking For:Proven experience in IT/Digital/Technology recruitment.Strong track record in new business development, winning and managing clients.Ability to work autonomously and strategically.Deep understanding of the recruitment lifecycle, and ideally experience working on exclusive roles.๐ก What You Bring to the Team:Driven, self starting and highly motivated.Strategic thinker - able to map out and grow a vertical market.Commercially savvy and results focused.Highly organised with excellent time and relationship management skills.A team player with a collaborative mindset, ready to contribute to our award winning culture.๐ What's in It for You:Extensive training & mentoring to fast track your development.A clear path to leadership or further seniority.A high performing, supportive team and a collaborative office culture.Opportunity to build a reputation as a market leader in your niche.Join Experis and be part of something bigger.If you're ready to lead your market, and work with a brand that truly invests in its people, we want to hear from you.
Experienced IT/ Tech Recruiter
Edinburgh
| Permanent
| Negotiable
๐ Experienced IT/Tech Recruiter ๐ผ Experis - The UK's Leading Premium IT Recruitment BrandAre you an experienced tech recruiter ready to take your career to the next level?At Experis, we are proud to be the UK's leading premium IT recruitment brand. We specialise in five core market segments: Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure, and Enterprise Applications. Each of our consultants focuses on a niche vertical, allowing them to become true market experts.We are now hiring Senior, Lead, Managing and Principal IT/Tech Recruiters to join our Edinburgh office. This is a fantastic opportunity for a high performing recruiter with a passion for technology and business development to take ownership of a specialist market and grow their own desk.๐ง What You'll Be Doing:Own your niche - Become a Subject Matter Expert in your chosen tech vertical by immersing yourself in the industry, understanding client businesses, technologies, strategies, and culture.Grow your network - Build strong client and candidate relationships through calls, meetings, events, and social selling.Drive business development - Use a variety of methods to win new business and develop long term client partnerships.Deliver results - Manage end to end recruitment processes with precision, from sourcing top talent to closing placements.Collaborate across the business - Refer and work with other Experis consultants nationally to maximise opportunities.Be the go to consultant - Build your personal brand as the expert in your market through consistent delivery and insight sharing.โ What We're Looking For:Proven experience in IT/Digital/Technology recruitment.Strong track record in new business development, winning and managing clients.Ability to work autonomously and strategically.Deep understanding of the recruitment lifecycle, and ideally experience working on exclusive roles.๐ก What You Bring to the Team:Driven, self starting and highly motivated.Strategic thinker - able to map out and grow a vertical market.Commercially savvy and results focused.Highly organised with excellent time and relationship management skills.A team player with a collaborative mindset, ready to contribute to our award winning culture.๐ What's in It for You:Extensive training & mentoring to fast track your development.A clear path to leadership or further seniority.A high performing, supportive team and a collaborative office culture.Opportunity to build a reputation as a market leader in your niche.Join Experis and be part of something bigger. If you're ready to lead your market, and work with a brand that truly invests in its people, we want to hear from you.Apply now to find out more.
Experienced IT/ Tech Recruiter
Bristol
| Permanent
| Negotiable
๐ Experienced IT/Tech Recruiter๐ผ Experis - The UK's Leading Premium IT Recruitment BrandAre you an experienced tech recruiter ready to take your career to the next level?At Experis, we are proud to be the UK's leading premium IT recruitment brand. We specialise in five core market segments: Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure, and Enterprise Applications. Each of our consultants focuses on a niche vertical, allowing them to become true market experts.We are now hiring Senior, Lead, Managing and Principal IT/Tech Recruiters to join our Bristol office. This is a fantastic opportunity for a high performing recruiter with a passion for technology and business development to take ownership of a specialist market and grow their own desk.๐ง What You'll Be Doing:Own your niche - Become a Subject Matter Expert in your chosen tech vertical by immersing yourself in the industry, understanding client businesses, technologies, strategies, and culture.Grow your network - Build strong client and candidate relationships through calls, meetings, events, and social selling.Drive business development - Use a variety of methods to win new business and develop long term client partnerships.Deliver results - Manage end to end recruitment processes with precision, from sourcing top talent to closing placements.Collaborate across the business - Refer and work with other Experis consultants nationally to maximise opportunities.Be the go to consultant - Build your personal brand as the expert in your market through consistent delivery and insight sharing.โ What We're Looking For:Proven experience in IT/Digital/Technology recruitment.Strong track record in new business development, winning and managing clients.Ability to work autonomously and strategically.Deep understanding of the recruitment lifecycle, and ideally experience working on exclusive roles.๐ก What You Bring to the Team:Driven, self starting and highly motivated.Strategic thinker - able to map out and grow a vertical market.Commercially savvy and results focused.Highly organised with excellent time and relationship management skills.A team player with a collaborative mindset, ready to contribute to our award winning culture.๐ What's in It for You:Extensive training & mentoring to fast track your development.A clear path to leadership or further seniority.A high performing, supportive team and a collaborative office culture.Opportunity to build a reputation as a market leader in your niche.Join Experis and be part of something bigger.If you're ready to lead your market, and work with a brand that truly invests in its people, we want to hear from you.Apply now to find out more.
Experienced IT/ Tech Recruiter
London
| Permanent
| Negotiable
๐ Experienced IT/Tech Recruiter๐ผ Experis - The UK's Leading Premium IT Recruitment BrandAre you an experienced tech recruiter ready to take your career to the next level?At Experis, we are proud to be the UK's leading premium IT recruitment brand. We specialise in five core market segments: Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure, and Enterprise Applications. Each of our consultants focuses on a niche vertical, allowing them to become true market experts.We are now hiring Senior, Lead, Managing and Principal IT/Tech Recruiters to join our London office. This is a fantastic opportunity for a high performing recruiter with a passion for technology and business development to take ownership of a specialist market and grow their own desk.๐ง What You'll Be Doing:Own your niche - Become a Subject Matter Expert in your chosen tech vertical by immersing yourself in the industry, understanding client businesses, technologies, strategies, and culture.Grow your network - Build strong client and candidate relationships through calls, meetings, events, and social selling.Drive business development - Use a variety of methods to win new business and develop long term client partnerships.Deliver results - Manage end to end recruitment processes with precision, from sourcing top talent to closing placements.Collaborate across the business - Refer and work with other Experis consultants nationally to maximise opportunities.Be the go to consultant - Build your personal brand as the expert in your market through consistent delivery and insight sharing.โ What We're Looking For:Proven experience in IT/Digital/Technology recruitment.Strong track record in new business development, winning and managing clients.Ability to work autonomously and strategically.Deep understanding of the recruitment lifecycle, and ideally experience working on exclusive roles.๐ก What You Bring to the Team:Driven, self starting and highly motivated.Strategic thinker - able to map out and grow a vertical market.Commercially savvy and results focused.Highly organised with excellent time and relationship management skills.A team player with a collaborative mindset, ready to contribute to our award winning culture.๐ What's in It for You:Extensive training & mentoring to fast track your development.A clear path to leadership or further seniority.A high performing, supportive team and a collaborative office culture.Opportunity to build a reputation as a market leader in your niche.Join Experis and be part of something bigger.If you're ready to lead your market, and work with a brand that truly invests in its people, we want to hear from you.Apply now to find out more.