Our Ambition At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges. Key Responsibilities * Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours * Offer 1st line support for all queries and ensure that they are acknowledged, investigated and resolved within agreed timescales * Any queries unable to be resolved locally, manage escalations to relevant helpdesk * Support business analyst with changes as well as the creation and collation of regular management reporting * Run adhoc reports as and when required * Support with enhancing the recruitment tool of choice in line with the client's requirements * Able to run adhoc reports as and when required * Respond and resolve queries received * Escalate / re-direct queries when necessary Admin role tasks in Fieldglass; * Setting up new users; Timesheet approvers / Hiring Managers, sending out guidance * Providing support to all users of Fieldglass when issues or queries arise, escalating to Fieldglass when unable to resolve * Weekly, monthly, quartley & adhoc reporting * Uploading of hours provided for workers on the timefiles, including re-uploading of timesheets when new rates need to be captured and billed * Uploading backdated / loyalty bonus' for areas on the timefile * Providing support / actioning bigger changes within Fieldglass (for example movement to SAP, pension changes, BU rate changes) About you What are we looking for? * Previous experience in a customer focused environment * Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders. * Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail. * Ability to prioritise and organise workload effectively * Flexible attitude and adaptable to change with a helpful 'can do' approach * Strong IT Skills including Outlook, Word & Excel * Ability to multi-task and to thrive under pressure
Our Commitment At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Disability Confident ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment. Mental Wellbeing As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce. Reasonable Adjustments If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.
Recruitment Branch Manager | Competitive base salary + bonus & car allowance | Social CareBirmingham, B2 5TJ | HybridAre you an experienced Recruitment Branch Manager or team leader, looking for the next step in your career? Do you want a clearly defined career pathway? If you have answered yes to those questions, you need to keep reading this advert!Coming into this role, you'll be taking on the leadership of a driven team made up of three temporary and one permanent recruitment consultant. Your focus will be on ensuring they're motivated, engaged and consistently hitting their targets, while also pushing them to identify and win new business opportunities. With the team covering the entire Midlands, this is a role with an exceptionally large geographical scope - and with that comes huge potential. Growth is the number one priority for this branch, and you'll play a pivotal part in making that happen.The consultants in your team each bring their own specialist expertise within the social care sector, giving you broad and diverse market coverage. Temporary recruitment is focused on key areas such as social housing and homelessness, children and young people, as well as adults, disability, supported living and care homes. On the permanent side, the focus is on senior hires - typically at £45k and above - with a particular emphasis on registered managers and leadership roles. Together, this creates a well-rounded offering with the capacity to meet demand across every corner of the social care landscape.Your role will be to bring all of this together, creating a high-performance culture where consultants feel supported, driven and inspired to achieve more. You'll be setting direction, coaching and mentoring, tracking performance against targets, and ensuring your team has the tools and confidence they need to succeed. Just as importantly, you'll be steering the branch towards ambitious growth, opening doors with new clients, strengthening relationships with existing ones, and building the branch's reputation as the go-to recruitment partner for social care across the Midlands.This is a role for someone who thrives on both leadership and business growth - someone who can get the best out of people while also keeping an eye on the bigger picture. With such a broad market to tap into and a team that's eager to make its mark, you'll have the chance to drive real results, achieve strong branch performance, and shape the future success of the business.About YouAn experienced recruitment manager or team leader who is looking to help develop their new teamProven track record in a billing recruitment roleAbility to support, mentor and train a team of consultantsTenacity to make your brand the best in the businessAmbition, drive, and a money motivated attitudeFirst class communication skillsEndurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacksThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaA generous bonus structure paid both monthly and quarterlyUncapped money-earning potential and career progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunities24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for fourteen years running!Generous company benefits including private healthcare, employee discounts and many moreInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.
Recruitment Consultant
Tyne and Wear
| Permanent
| Uncapped earning potential
Recruitment Consultant - Driving or Manufacturing Desk Location: Houghton-le-Spring (office-based) Driving Licence: Essential Salary: Competitive, plus uncapped commission and benefitsDiscover your career with purpose at Manpower.Are you experienced in sales or recruitment and ready to specialise in the fast-paced world of driving or manufacturing? Manpower is looking for a driven Recruitment Consultant to join our Houghton-le-Spring team and build a temporary desk in a thriving sector.This is your opportunity to become a subject-matter expert, grow a client portfolio from the ground up, and make a real impact - while enjoying uncapped earnings and a clear path to progression.About the roleAs a Recruitment Consultant, you'll be part of a high-performing team focused on temporary staffing. You'll connect top talent with growing organisations, delivering tailored recruitment solutions that help businesses thrive.Key responsibilitiesDrive revenue growth through business development and sales - your success will directly influence your earningsBuild and manage a desk in the logistics or manufacturing sector, becoming an expert in your fieldSchedule and attend client meetings to understand hiring needs and offer solutionsManage the full recruitment lifecycle - sourcing, screening, and placing candidatesBuild and maintain strong relationships with both clients and candidatesConsistently exceed targets and KPIs in a fast-paced, target-driven environmentWho we're looking forSales professionals with a proven track record of hitting targetsRecruiters seeking structured progression and higher earningsConfident communicators who can build relationships and influence decisionsOrganised, resilient, and motivated by a fast-paced environmentFull UK driving licence and own vehicle required (for client visits)Why join us?At Manpower, we're committed to your growth and success. Whether you're an experienced recruiter or new to the industry, we provide the tools and support to help you thrive.What we offer:Uncapped earning potential: Competitive salary, commission, and performance bonusesCareer progression: Clear pathways to Senior Consultant and beyondInvestment in your growth: Access to a wide range of learning resources, development tools, and collaborative platforms like change groups and affinity networks to help you connect, learn, and grow across the businessA high-performance culture: Recognition, rewards, and a collaborative, driven team that celebrates your achievementsComprehensive training: Master the art of recruitment, even if you're new to it Work-life balance: 24 days' holiday (rising to 27), your birthday off, and early finish Friday each monthHealth & wellbeing benefits: Flexible benefits for private medical, dental, gym memberships, and moreAbout ManpowerManpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 16th time - reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.Apply now and build a meaningful career with Manpower.
Recruitment Consultant
Birmingham
| Permanent
| Uncapped earning potential
Recruitment Consultant - Manufacturing DeskLocation: Birmingham (hybrid after 3 months, 3 days in office)Salary: Competitive, plus uncapped commission and benefitsDriving Licence: EssentialAre you experienced in recruitment and ready to specialise in the fast-paced world of manufacturing? Manpower is looking for a driven Recruitment Consultant to join our Birmingham team and build desk that blends permanent and temporary roles, in a thriving sector.This is your opportunity to become a subject-matter expert, grow a client portfolio from the ground up, and make a real impact - while enjoying uncapped earnings and a clear path to progression.About the roleAs a Recruitment Consultant, you'll be part of a high-performing team focused on permanent and temporary staffing. You'll connect top talent with growing organisations, delivering tailored recruitment solutions that help businesses thrive.Key responsibilitiesDrive revenue growth through business development and sales - your success will directly influence your earningsBuild and manage a desk in the manufacturing sector, becoming an expert in your fieldSchedule and attend client meetings to understand hiring needs and offer solutionsManage the full recruitment lifecycle - sourcing, screening, and placing candidatesBuild and maintain strong relationships with both clients and candidatesConsistently exceed targets and KPIs in a fast-paced, target-driven environmentWho we're looking forPrevious 360 Recruitment experience (any vertical)Recruiters seeking structured progression and higher earningsConfident communicators who can build relationships and influence decisionsOrganised, resilient, and motivated by a fast-paced environmentFull UK driving licence and own vehicle required (for client visits)Why join us?At Manpower, we're committed to your growth and success. Whether you're an experienced recruiter or new to the industry, we provide the tools and support to help you thrive.What we offer:Uncapped earning potential: Competitive salary, commission, and performance bonusesCareer progression: Clear pathways to Senior Consultant and beyondInvestment in your growth: Access to a wide range of learning resources, development tools, and collaborative platforms like change groups and affinity networks to help you connect, learn, and grow across the businessA high-performance culture: Recognition, rewards, and a collaborative, driven team that celebrates your achievementsComprehensive training: Master the art of recruitment, even if you're new to it Work-life balance: 24 days' holiday (rising to 27), your birthday off, and early finish Friday each monthHealth & wellbeing benefits: Flexible benefits for private medical, dental, gym memberships, and moreAbout ManpowerManpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 16th time -reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.Apply now and build a meaningful career with Manpower.
