TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non-technical outsourcing, outplacement, auditing, and consultancy.
TAPFIN are the market leaders in MSP - the specialist outsourcing division of ManpowerGroup.
TAPFIN has identified the need for a Programme Manager to support the operational process and delivery of TAPFIN managed service solutions to a specific client. The Programme Manager will be responsible for supporting the Programme Director and Team to deliver a service driven culture, ensuring SLAs and key objectives are met.
The Programme Manager is responsible for a Team of direct reports who manage the contingent worker workforce, Statement of Work and outsourced requirements. They should work within the employment policies of Manpower Group Solutions; they are also responsible for the recruitment and continuing development of their teams to ensure that they drive high performance and deliver against all MSP objectives, KPI's and SLAs.
Key Responsibilities:
Team Management
Responsible for team management including performance, development, training, setting and reviewing team objectives, ensure effective knowledge sharing and skills transfer amongst the team
Line management of Programme Professionals and Support Team Manager
Responsible for developing an extremely motivated team-working environment by engendering team spirit. Ensure regular 1-2-1s are undertaken, along with Team Meetings to enhance performance.
Responsible for ensuring individual targets and also team targets are met.
Responsible for effectively handling conflict, controlling performance and discipline issues effectively and earns the respect of those around you. You will lead the team setting examples in terms of effort, ability, company policy, ethics and behaviour standards.
Responsible for developing strong internal relationships with Programme Professionals to ensure productive and long-term relationships and exceptional standards of service delivery
Pro-active resourcing planning with the onsite teams
Communication Management
Interface with key stakeholders, and facilitate communication channels between recruiting managers and the delivery team
Update and transfer of all information regarding the contingent workforce
Development of the clients employment brand I reputation
Responsible for developing and maintaining all reporting and management tools/ reports for internal and external use.
Able to handle complex situations with the client and effectively negotiate potential issues or areas of conflict, facilitating a 'win-win' situation
Responsible for supporting appropriate communications internally and feeding back account status and progress to Programme Director
Attend management, client and project calls to support the success of the Programme.
Programme Management
Overall responsibility for delivery of the SLAs and KPIs of your Team
Support Serviceline Remedy (Query Resolution) ensuring it is kept up to date, acting accordingly on results and findings and reducing ticket volumes.
Responsible for developing strong client relationships across all business areas including HR. procurement, finance and business line managers. External you will support the Programme Director in developing high level partnership relationships with external suppliers, vendors and consultancies
Support the Programme Director in the strategic vision and development of the MSP programme
Responsible for identifying continuous improvement
Support the Programme Director in managing the strategic relationships with all partners including technology providers, recruitment suppliers, consultancies, and vendors, including undertaking Supplier reviews
Ensure compliance at all stages of the recruitment process
Responsible for issue management and resolution
Development and maintenance of reporting
Support Programme Director on special projects as necessary
Able to handle complex situations and effectively negotiate potential issues of areas of conflict, facilitating a 'win-win' situation.
Essential Key skills and experience
Established career within a Managed Service Programme, Staffing Industry, Managed Service Provider
Strong people management experience with proven team management skills.
Understanding of recruiting SLA's and KPIs and experience in driving a team to achieve.
Ability to drive performance in others
Strong understanding of the temporary worker models and legislation (both AW and SOW)
Target driven and results focused - with a track record of delivering against objectives
Experience of managing complex situations through to resolution
Must be able to liaise and influence at a high level and be positive, decisive, driven and forward thinking
Ability to manage in changing environments and work in virtual teams
Able to deliver work on time to a consistently high standard
Good Project Management and organisational skills
Ability to analyse data and prepare feedback to present.
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
| Up to £35000 per annum + Uncapped Commission, Benefits
Recruitment Consultant Team Leader - Temp Desk | Competitive Base Salary up to £35k DOE+ Uncapped Commission | Bradford, Leeds & YorkshireAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Do you want to work for one of the UKs most recognised recruitment brands? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand.Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleManaging a team of Recruitment ConsultantsBusiness development calls and client meetings - you will build up your own client base by following cold and warm leads.Candidate marketing - you will source, screen, and engage with candidates, booking them in for interviews with your clients and providing excellent customer service at all times.Building strong relationships with clients and candidates alikeDeveloping your personal online brandWorking to achieve targetsBecome an expert within your specialist fieldThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetUncapped commission structureFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working options in selected branchesThe personAn experienced Recruitment Consultant who has worked in any market, or a sales-driven individual who is looking to get into recruitment.A proven biller in either a temporary or permanent recruitment position or track record in sales and business developmentA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Delivery Recruitment Consultant
Liverpool
| Permanent
| Up to £25000 per annum + Commission, Benefits
Delivery Recruitment Consultant | Liverpool - Hybrid working | Base salary from £25k + Commission & BenefitsAre you a self-motivated and highly competitive individual who wants to progress their career? Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Resourcing Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we're on track to double our staff and turnover by the end of 2023, and we're a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.The roleWorking with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirementsMaking high volume calls on a daily basis to meet KPI targetsConducting telephone screening for applicants in response to advertisingSubmitting high volume of candidates on a daily basis to meet KPI targetsArranging ID validation calls in line with legislation and complianceRecord daily figures to be reported to the Central Resourcing ManagerEnsure compliance with company, client and legislative requirementsMaintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsComply with the Company's Business Ethics and standards of excellencePromote Brook Streets Image through appearance and conductThe benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to tight deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
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Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
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Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
Senior Recruiter - Agency or RPO experience preferredDue to an exciting new RPO win, Talent Solutions are seeking Senior Recruiters to join it's RPO Centre of Recruitment Excellence. You'll play a pivotal role in delivering top talent to niche sectors while meeting and exceeding key performance indicators (KPIs). As a strategic business partner to our clients, you'll collaborate closely with stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What will you be doing?Develop and Implement Innovative Recruitment Strategies:· Utilize data analytics and industry insights to identify emerging recruitment trends and opportunities.· Implement creative sourcing techniques such as social media recruitment, networking events, and referral programs to attract passive candidates.· Continuously evaluate and optimize recruitment strategies based on performance metrics and feedback from stakeholders.Proactively Build and Maintain Talent Pools and Communities:· Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.· Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships and trust.· Regularly communicate with talent pools to provide updates on job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:· Develop strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent requirements.· Act as a subject matter expert on recruitment best practices, market trends, and competitive intelligence to inform hiring decisions and talent strategies.· Serve as a trusted advisor to hiring managers, offering insights and recommendations to optimize recruitment outcomes and drive business success.Maintain Regular Communication with Clients:· Establish clear communication channels with clients to provide regular updates on recruitment activities, candidate pipelines, and sourcing strategies.· Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.· Collaborate with clients to gather feedback on recruitment processes, candidate experiences, and market insights, and use this feedback to continuously improve recruitment strategies and outcomes.Track and Analyse Recruitment Metrics and KPIs:· Regularly review recruitment metrics and KPIs with stakeholders to assess performance against targets, identify trends, and prioritize areas for improvement.· Conduct root cause analysis to understand factors influencing recruitment outcomes, such as candidate sourcing channels, interview processes, and offer acceptance rates. Experience required:- Min of 2 years agency, RPO or inhouse end to end recruitment experience- Proven capability sourcing niche skills across Tech, Finance or Corporate functions.- Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.- Excellent communication and interpersonal skills, with the ability to build relationships with candidates and clients. Why us?- Hybrid working, two days works in our high spec offices.- Fantastic career progression with clear development pathways.- Outstanding learning and development programmes.- Industry leading bonus schemes.- Flexi benefits - PMI, Dental, Travel Insurance Critical Illness and more- Start on 24 days holidays, rising to 27 days. Plus birthday off- Purchase up to 5 working days additional holiday upon completion of probation period- Generous family friendly entitlements- Competitive pension with contributions increasing through length of service- Save As You Earn with the opportunity to purchase shares at a reduced price- Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers If this sounds like the opportunity for you, apply now!
Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
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Senior Recruiter - RPO
Bristol
| Permanent
| Negotiable
Senior Recruiter - Agency or RPO experience preferredDue to an exciting new RPO win, Talent Solutions are seeking Senior Recruiters to join it's RPO Centre of Recruitment Excellence. You'll play a pivotal role in delivering top talent to niche sectors while meeting and exceeding key performance indicators (KPIs). As a strategic business partner to our clients, you'll collaborate closely with stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What will you be doing?Develop and Implement Innovative Recruitment Strategies:· Utilize data analytics and industry insights to identify emerging recruitment trends and opportunities.· Implement creative sourcing techniques such as social media recruitment, networking events, and referral programs to attract passive candidates.· Continuously evaluate and optimize recruitment strategies based on performance metrics and feedback from stakeholders.Proactively Build and Maintain Talent Pools and Communities:· Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.· Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships and trust.· Regularly communicate with talent pools to provide updates on job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:· Develop strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent requirements.· Act as a subject matter expert on recruitment best practices, market trends, and competitive intelligence to inform hiring decisions and talent strategies.· Serve as a trusted advisor to hiring managers, offering insights and recommendations to optimize recruitment outcomes and drive business success.Maintain Regular Communication with Clients:· Establish clear communication channels with clients to provide regular updates on recruitment activities, candidate pipelines, and sourcing strategies.· Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.· Collaborate with clients to gather feedback on recruitment processes, candidate experiences, and market insights, and use this feedback to continuously improve recruitment strategies and outcomes.Track and Analyse Recruitment Metrics and KPIs:· Regularly review recruitment metrics and KPIs with stakeholders to assess performance against targets, identify trends, and prioritize areas for improvement.· Conduct root cause analysis to understand factors influencing recruitment outcomes, such as candidate sourcing channels, interview processes, and offer acceptance rates. Experience required:- Min of 2 years agency, RPO or inhouse end to end recruitment experience- Proven capability sourcing niche skills across Tech, Finance or Corporate functions.- Strong knowledge of recruitment tools and techniques, including applicant tracking systems (ATS) and sourcing platforms.- Excellent communication and interpersonal skills, with the ability to build relationships with candidates and clients. Why us?- Hybrid working, two days works in our high spec offices.- Fantastic career progression with clear development pathways.- Outstanding learning and development programmes.- Industry leading bonus schemes.- Flexi benefits - PMI, Dental, Travel Insurance Critical Illness and more- Start on 24 days holidays, rising to 27 days. Plus birthday off- Purchase up to 5 working days additional holiday upon completion of probation period- Generous family friendly entitlements- Competitive pension with contributions increasing through length of service- Save As You Earn with the opportunity to purchase shares at a reduced price- Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers If this sounds like the opportunity for you, apply now!
Recruitment Consultant
Newcastle upon Tyne
| Permanent
| £25000 - £28000 per annum + Uncapped Commission, Benefits
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Recruiter
Bristol
| Permanent
| Uncapped commission, Benefits
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