At Experis, we pride ourselves on being the leading premium brand in IT Recruitment in the UK. Our Strategic Accounts team is integral to our success. With world-class training in advanced techniques, you'll be become a highly skilled professional, equipped to work with some of the world's most prestigious brands.
This role will sit within our Permanent recruitment team where we work both exclusively and via a PSL. You'll utilise your existing tech knowledge to headhunt top talent with clients across the private and public sector.
Why work with us?
Whilst working as a recruiter, enjoy these perks:
24 days annual leave, plus bank holidays and your birthday
Hybrid working - office and home; early/late starts and finishes to suit you
No sales, cold calling or PSLs… Instead, exclusive RPO and MSP assignments
Sales Competition monthly and quarterly prize fund for Contract and Permanent
Opportunity to join our Highflyers quarterly lunch and drinks hosted by your Manager or Director
Employee recognition local rewards for employees 'going the extra mile'. Rewards include duvet days, early finishes, extended lunches
Plus, many other flexible and additional benefits
Job description
As a recruiter, you will have the following responsibilities:
Ability to demonstrate a strong capabilities in the full end to end recruitment lifecycle
Data integrity, quality and managing all recruitment activity via our internal CRM system
Analyse data to improve outcomes and have data led conversations
Candidate attraction and sourcing via search and match technology
Consistent delivery of quality CVs within SLAs, aiming for efficiency ratio of 3:2:1
Offer and on-boarding management independently with no supervision required, managing, and closing complicated candidate objections and demonstrate substantial capability of managing offers, rates, and skills negotiation with hiring managers
Prepare for and attend client meetings, playing a contribution in setting them up for success and debriefings learning's following meetings
Begin to lead internal meetings with peers, team members and account teams in relation to new roles, recruitment strategy and progress reviews
Create positive relationships with candidates, asks, listens, and builds connections to gain market insight, information, leads and referrals
Show an in-depth understanding of client's business, culture, key skills, and wider business information, using this information to identify roles in other areas
Acting as Delivery POC for client/Account Teams, chasing CV and interview feedback
Ability to challenge and educate clients based on market insights and conditions on rejected candidates with customer where required
Understand and keep up to date with market trends, information, key movers, and projects to ensure high level conversations with candidates and to drive their own market knowledge
Take market information to your network via social media to drive inbound candidate engagement and networking opportunities
Skills/ qualifications needed
We are looking for candidates with the following skills:
Confident in head hunting rather than sole reliance on application generation
Client relationship building and stakeholder management experience
Awareness of personal brand and impact across the business
Demonstrable success in engaging/placing passive candidates
Skilled in using sourcing tools
Skilled in attracting and placing candidates
Experience working to targets, deadlines and/or service agreements
If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you!
About Experis
About Experis
Experis is constantly cultivating a growing network of experienced IT professionals to help clients harness the power and potential of technology. Experis is looking for self-starters with the ability to keep up with the challenges our clients face – you don’t need to be an expert in IT, but you do have to demonstrate an aptitude for learning and developing in role. We’re seeking colleagues at every level, from junior to experienced recruiters, graduates and career changers. Experis typically hires Trainee Recruitment Consultants, Senior Recruitment Consultants, Account Managers and those looking for Onsite/RPO/MSP work with their many exceptional clients. Either way, reach out to have a conversation.
RPO Principal Recruiter Location: Bristol, Edinburgh or Altrincham - Hybrid (2 days in our high-spec office) Competitive Salary, UNcapped Commission About the Role:Talent Solutions are seeking a Principal Recruiter to join our RPO Centre of Recruitment Excellence. You will play a pivotal role in delivering top talent to the Defence, Engineering and IT sector. As a Principal Recruiter, you'll work closely with hiring managers and stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What Will You Be Doing?Develop and Implement Innovative Recruitment Strategies:Utilise data analytics and industry insights to identify emerging recruitment trends and opportunities.Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates.Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback.Proactively Build and Maintain Talent Pools and Communities:Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships.Maintain regular communication with talent pools to share job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:Build strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent needs.Serve as a subject matter expert on recruitment best practice, market trends, and competitive intelligence.Offer insights and recommendations to optimise recruitment outcomes and support business success.Maintain Regular Communication with Clients:Establish clear communication channels to provide regular updates on recruitment activity, candidate pipelines, and sourcing strategies.Hold regular check-in meetings with clients to review progress, address challenges, and align recruitment priorities.Collaborate with clients to gather feedback on recruitment processes, candidate experience, and market conditions to drive continuous improvement.Your Focus as a Principal Recruiter:Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills.Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission.Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment.Mentor junior recruiters: Support the growth and development of less experienced colleagues.Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements.Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates.Experience Required:Minimum of 4 years agency, RPO or inhouse end to end recruitment experienceProven capability sourcing niche skills across Engineering, IT, Finance or Corporate functions.In-depth understanding of the Defence, Engineering and IT sectors, and the associated compliance challenges.Demonstrated success sourcing and engaging highly specialised, low-volume talent pools.Proficiency with recruitment tools and platforms, including ATS systems.Excellent communication and interpersonal skills, with the ability to build strong candidate and client relationships.Ability to translate Workforce Intelligence data into strategic insights and recommendations.What You'll Receive:Competitive Pay: Base salary plus incentives, including commission, bonuses, and merit increases.Holidays: 24 days' annual leave (rising to 27 with service), your birthday off, and the option to buy five additional days.Pension: Competitive scheme with increasing contributions based on service length.Health & Wellbeing: Flexible benefits including private medical, dental, gym memberships, and health screenings.Family-Friendly Benefits: Generous policies including an employee assistance programme.Additional Perks: Early finish Fridays, discounted share purchase plans, volunteering days, and discounts through Tastecard and ManpowerGroup Rewards.About Us:We are global leaders in workforce solutions and strategies. Our clients operate in a constantly evolving landscape-and at Talent Solutions, we help them meet every challenge through tailored workforce strategies. From RPO and MSP solutions to world-class talent management-we understand people. And together, we'll shape the future.Proudly recognised as one of the world's most ethical companies for 16 consecutive years, our values centre on integrity, transparency, and inclusion. We embrace diversity and promote a workplace where everyone can thrive. We welcome applicants of all backgrounds, including those with disabilities. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.We get people. And together, we'll shape our future. Apply now.Please note: We are only able to consider candidates currently residing in the UK.
Account Coordinator - Recruitment
Altrincham
| Permanent
| Up to £25000 per annum + Hybrid working, benefits, bonus
Account Coordinator - RecruitmentBase salary of £25k+ quarterly bonusAltrincham - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards
Account Coordinator - Recruitment
Bristol
| Permanent
| Up to £25000 per annum + Quarterly bonus, hybrid working
Account CoordinatorBase salary of £25k+ quarterly bonusBristol - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards
Night Service Controller - Recruitment Agency
Uxbridge
| Permanent
| Remote working, Quarterly bonus
Night Service ControllerRemote | Mix of day and night shiftsCompetitive base salary of £25k + quarterly performance-based bonusThe purpose of the Night Service Controller role is to provide essential out-of-hours support, ensuring seamless service delivery for major Brook Street clients. The position involves working 39.25 hours per week on a rotational basis, including day and night shifts, weekends, and bank holidays. Responsibilities include handling call resolutions such as absences and bookings, supporting safeguarding processes, assisting with compliance and resourcing, making spec calls, and troubleshooting issues as they arise. This is a fast-paced and varied role where you'll manage a hotlist of temporary workers, responding quickly to client requests to fill urgent shifts and maintain strong service levels during busy periods.This role is perfect for an organised & flexible individual who thrives in a fast-paced, busy and high-volume environment. You'll need to be a strong team player who can also work confidently and independently during overnight remote shifts. A sense of urgency, excellent communication skills, and the ability to prioritise effectively are key. This opportunity would suit someone who is looking for a rewarding and long-term career, takes ownership of their work, enjoys variety, and takes pride in representing the wider branch network by delivering exceptional service to clients and candidates alike.Core ResponsibilitiesTo provide vital support to Brook Street's core operations outside of standard working hours. Operating evenings, weekends, & bank holidays, this role ensures service continuity, safeguards the reputation of the business, & supports critical sectors including healthcare, social care, & government. Acting as the sole point of contact for clients & candidates during these times, responding to urgent queries, incidents, safeguarding alerts, & staffing requirements across multiple sectors. This role directly contributes to the business's 24/7 client support promise & is a key component of Brook Street's risk management and emergency response strategy.Key ResponsibilitiesSafeguarding Business Continuity & Emergency ResponseAct as the first responder to urgent incidents, including safeguarding alerts, medical emergencies, late arrivals, & client escalationsUse sound judgment to triage incidents, escalate critical concerns to senior leaders, & ensure issues are recorded in line with company policyMaintain a calm, authoritative presence to reassure clients & candidates during high-pressure scenariosEnsure comprehensive handovers to Operations teams, including date/time-stamped summaries of all out-of-hours activityMulti Sector Service DeliveryDeliver consistent & high-quality service across three complex & regulated divisions: Business Professional, PSR, and Social CareAdapt communication & service provision depending on the sector's expectations & urgency (e.g., faster responses for social care emergencies)Apply sector-specific compliance knowledge, including safeguarding policies, vetting, right-to-work, & health and safety standardsCandidate & Shift ManagementProactively manage last-minute bookings, cancellations, & redeployments, often within tight deadlinesMaintain real-time rosters & ensure only compliant, assignment-ready candidates are placedMaximise fulfilment rates by leveraging applicant availability data & maintaining strong candidate relationshipsProvide critical shift cover in highly sensitive sectors like care homes, supported living, and public servicesClient Communication & Risk ManagementAct as the sole representative of Brook Street to clients during out-of-hours periodBuild confidence in Brook Street's round-the-clock capability by delivering total call resolution & excellent customer serviceDocument all client interactions in CRM systems (e.g. Bullhorn, Fieldglass) in line with SLAManage client expectations & de-escalate concerns effectively while aligning with compliance and operational policiesOperational Support & Task CompletionComplete tasks referred from daytime operations such as:Sending new starter welcome packsQuality & compliance checksApplicant screening & referencingCandidate resourcing & "spec" callsEnsure all activity is logged & reported accurately to support continuity across business functionsSystems & ComplianceUtilise CRM & Sector-specific platforms (e.g. Bullhorn, Fieldglass, client portals) to track, document & resolve all interactionsComplete post-shift handovers with full transparency & data accuracyFollow sector compliance protocols: DBS, right to work, security clearances & safeguardingUphold Brook Streets standard of privacy, GDPR Compliance & professional ethicsSkills & CompetenciesSector Agility: Able to pivot quickly between diverse client sectors & adjust service style accordinglyCrisis Management: Quick-thinking, able to assess risk, prioritise actions, & remain calm under pressureSafeguarding Awareness: Understands the urgency & legal significance of safeguarding & wellbeing-related concernClient-Facing Professionalism: Articulate, composed, & diplomatic, even in emotionally charged or emergency situationsAttention to Detail: Precise record-keeping & accurate reporting across CRM platforms is essentialAutonomous Decision-Making: Comfortable operating independently & making business-critical decisions in real timeFlexibility: Ability to work out of standard hours, public holidays and weekends, also be on standby to cover team at short notice on an on-call basisKPI & Measures of SuccessEmergency shift fulfilment & redeployment ratesResponse & resolution time to client/candidate queriesAccuracy & detail of CRM logs & shift handoversAdherence to compliance & escalation protocolsPositive client & candidate feedback during unsociable hoursClear documentation of call trends & out-of-hours demand
Client Business Partner - Onsite Plymouth
Plymouth
| Permanent
| Competitive salary + quarterly bonus
Job Title: Recruitment Business PartnerLocation: Plymouth - Onsite Salary: Competitive Salary & Market-Leading Bonus SchemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:As a Client Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs.What Will You Be Doing?Partner with hiring managers to define job requirements and establish recruitment strategiesProvide workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions or through a supplierEnsure that there is a talent pipeline for future hiring needs, engaging with our central recruitment function where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment processStay up to date with industry trends and best practices in recruitmentManage and maintain relationships with key stakeholdersAny other duties that may be required from time to timeExperience Required:Experience working in a recruitment role, preferably within blue-collar, industrial, engineering, or defence sectorsProven ability to manage contingent labour or high-volume contractor recruitmentComfortable working in a fast-paced, on-site, operational environmentExperience dealing with third-party recruitment suppliers or agencies, including rate negotiation and performance managementStrong stakeholder engagement experience, including with hiring managers and operational leadsExperience using recruitment systems or HRIS platforms to onboard, track, and manage worker dataFamiliarity with compliance-heavy or safety-critical environments, with an understanding of PPE, onboarding requirements, and mandatory trainingConfident in face-to-face relationship building, including the ability to proactively approach stakeholdersStrong problem-solving skills; must be inquisitive and solution-orientedUnderstanding of workforce planning and placement trackingAbility to challenge processes constructively and seek clarification to improve accuracy and efficiencyWhy us? Competitive Pay: Prorated base salary with potential for incentive-based rewards.Annual Leave: Prorated holiday entitlement, plus your birthday off.Pension Scheme: A competitive plan with contributions that increase with your length of service.Health & Wellbeing: Access to a flexible benefits fund covering private medical insurance, dental care, gym memberships, health screenings, and more.Family-Friendly Support: Inclusive policies and access to an employee assistance programme.Extra Benefits: Monthly early finish Fridays, discounted share purchase options, annual volunteering opportunities and awards, plus discounts on gym memberships and retail via Tastecard and ManpowerGroup Rewards.About us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Delivery Consultant
Nottingham
| Permanent
| Up to £26000 per annum
Delivery Consultant - NottinghamSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.
Delivery Consultant
Kingston upon Hull
| Permanent
| Up to £26000 per annum
Delivery Consultant - Kingston upon HullSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.
On-site Client Account Manager - Leeds
Leeds
| Permanent
| Competitive + Quarterly Bonus + Car Allowance
On-site Client Account Manager - LeedsSalary: Competitive + Quarterly Bonus + Car AllowanceWork Type: Full-time, On-siteReady to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.