Recruitment Consultant

Delivery Consultant

Delivery Consultant - NottinghamSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Delivery Consultant

Delivery Consultant - Kingston upon HullSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Recruitment Business Partner

Recruitment Business PartnerLocation: Plymouth (Onsite) Salary: Competitive + Market-Leading Bonus SchemeWhy Join Us?Start your next chapter with a role that offers more than just a job. Here's what you'll enjoy:Exclusive Opportunity: Work with a major, stable defence client in a white-labelled capacity, building strong relationships and delivering real impact.Competitive Rewards: Attractive salary, quarterly bonus scheme, and generous annual leave, including your birthday off.Future-Proof Benefits: A pension plan that grows with your length of service.Health & Wellbeing: Access to a flexible benefits fund covering private medical insurance, dental care, gym memberships, health screenings, and more.Family-Friendly Support: Inclusive policies and an employee assistance programme.Extra Perks: Monthly early-finish Fridays, discounted share purchase options, volunteering opportunities, recognition awards, and exclusive retail and leisure discounts via Tastecard and ManpowerGroup Rewards.About the RoleAs a Recruitment Business Partner, you'll be at the heart of delivering tailored workforce solutions for our clients in a fully client-facing capacity. You'll partner with senior stakeholders to build strong, diverse talent pipelines, ask the right questions, and design recruitment strategies aligned with business objectives. This role is perfect for someone who thrives in ambiguity, embraces curiosity, and brings a consultative mindset to every interaction. You'll spec candidates, ensure visibility of top talent, and present innovative, solution-based approaches while managing processes, milestones, and KPIs to deliver exceptional results.What You'll Be DoingPartner with hiring managers to define job requirements and recruitment strategies.Deliver workforce solutions, including direct sourcing, supplier management, and candidate engagement.Oversee selection processes, negotiate offers, and secure candidate acceptance.Build and maintain talent pipelines for future hiring needs.Track and analyse recruitment metrics to improve strategies.Ensure a positive candidate experience throughout the process.Stay ahead of industry trends and best practices.Manage relationships with key stakeholders.What We're Looking ForRecruitment experience, ideally in blue-collar, industrial, engineering, or defence sectors.Proven ability to manage contingent labour or high-volume contractor recruitment.Comfortable in a fast-paced, on-site operational environment.Experience with third-party suppliers, rate negotiation, and performance management.Strong stakeholder engagement skills, including face-to-face relationship building.Familiarity with compliance-heavy or safety-critical environments.Problem-solving mindset-curious and solution-oriented.Understanding of workforce planning and placement tracking.About UsWe're global leaders in workforce solutions, helping organisations navigate an unpredictable landscape with agility and innovation. From Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions, we deliver world-class talent strategies. For 16 years running, we've been recognised as one of the world's most ethical companies-a reflection of our commitment to integrity, transparency, and inclusion.We welcome applications from all suitably qualified individuals regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer, and we're happy to discuss flexible working.Applicants must reside in the UK and hold full right to work.We get people and together, we'll shape the future. Apply now.

Branch Manager

Location: Southampton (Based fully on site)Role level: Senior - Reporting to Head of Staffing Driving License ESSENTIAL Role Summary: The Branch Manager is responsible for Manpower's UK brand delivery within a designated region of the UK for Convenience temporary and permanent business across all verticals within the Manpower specialisms - driving, logistics, manufacturing and ancillary, you will be expected to maximise GP opportunity throughout your client base in each of these core areas. You will lead a dedicated team of consultants focused on delivering temporary workforce solutions to both national accounts and retail business. Your dedicated team may be made of pure 360 retail consultants along with pure delivery consultants that have separate focus driving a high ROI. The region will be managed from one central office with your consultant team being based within this with the wider geography of regional responsibility. Key ResponsibilitiesSales:Ensures strong business mix of Manpower SpecialismsActively leads business development through the teamMeets clients and drives new business opportunity across all verticals Strategy:Translates, implements and drives strategy as set by the Head of StaffingInfluences strategy through active feedbackDelivers regional goals as set by the Head of staffing in line with wider strategy Collaboration:Performance accountabilityWorks with the Operational excellence team to drive efficient businessWorks with the head of driving to maintain logistics footprint and ensure legal compliance People:Builds a diverse talent pipelineCoach direct reports to build capabilityCreates time for wider team that enables a coaching environment to focus and achieve performance expectationsA "One Manpower" mind-set is critical - you will be collaborating with peers across the brands and support functions to drive successful outcomes across the wider business. You will also be directly responsible for implementing the Manpower brand strategy and ensuring alignment across your peer group developing your area of responsibility with a corporate mind-set. You will demonstrate flexibility and agility, embracing corporate initiatives and gaining support and followership from your teams, and will adopt digital recruitment strategies, ensuring your teams are using up to date and relevant channels to recruit for our clients. Self-Development:Develops relationships across front and back office and ManpowerGroup brandsDemonstrates growth mind-setBuilds profile through thought leadership and networking within region. Efficiency:Understanding P&L including ratio managementDrives system adoption and utilisationData Analytics/ metrics as part of business thinking. Experience/Skills required:Previous experience managing staff in a sales environmentProven track record of maximising business developmentExperience in developing businesses with temporary staffing workforceUnderstanding the importance of collaborationCoaching and influencing staff. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Associate Director

ASSOCIATE DIRECTOR - EXPERIS TECH SPECIALISTS (LONDON)Where elite tech recruitment meets global firepower. Build the future. Own the impact.This isn't a job. This is a power move.Experis Tech Specialists are building something extraordinary in London a high-performance tech recruitment engine inside one of the world's most powerful talent groups. Think: Start-up velocity + global infrastructure + limitless scale.And now, we're searching for an Associate Director who wants to build, lead, innovate, and truly shape the future of a tech business that's backed to win. WHY THIS ROLE IS A ONCE-IN-A-CAREER OPPORTUNITYA Start-Up with the Strength of a Global TitanYou get total freedom to build your function your way, with no red tape, elite tooling, and the backing of ManpowerGroup's global ecosystem.We're talking:Enterprise-level clientsWorld-class data, systems & platformsCross-group collaboration on tapA brand that opens doors before you speakThis is not "business as usual." This is blank-canvas leadership with billion-dollar support. Shape the GTM Strategy of a Future Tech PowerhouseYou won't just run a team.You'll architect how we build, scale, and dominate key tech markets Data and AI, cloud, cyber, transformation.Everything is growing.Everything is yours to influence.You'll work shoulder-to-shoulder with our Director on the blueprint that takes Experis Tech Specialists from "strong" to industry-defining. Build a Team. Build a Culture. Build a Legacy.You'll hire, develop, and unleash a squad of elite tech consultants.You'll shape the DNA of a business that's growing fast and built for high performance.This is your leadership lab where ideas turn into results and results turn into growth. Earnings That Match Your LeadershipThis is a high-impact seat, and the financial upside reflects that.With uncapped performance structures, high-margin tech markets, and a rapidly scaling business, your earning potential isn't "competitive" It's career-defining. A Direct Line of Succession - DirectorWe don't do vague promises.We do plans, timelines, and delivery.If you want to step into a Director role, this is the fastest, clearest, most supported route you'll find in the tech recruitment industry. WHAT YOU BRINGSenior leadership experience in tech recruitment (perm, contract, or both)A proven record of scaling teams, revenue, and client portfoliosStrategic vision + commercial sharpnessA builder's mindset: innovative, resourceful, relentlessDesire for autonomy paired with world-class infrastructureAmbition to grow into Director and the ability to earn it THIS IS WHERE TECH LEADERS ARE MADE.If you're ready to lead a business unit like it's your own with the resources of one of the world's most powerful talent groups behind you, this is it.Apply now. Take the seat. Build something legendary.

On-site Client Account Manager - Leeds

On-site Client Account Manager - LeedsSalary: Competitive + Quarterly Bonus + Car AllowanceWork Type: Full-time, On-siteReady to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

RPO Principal Recruiter

RPO Principal Recruiter Location: Bristol, Edinburgh or Altrincham - Hybrid (2 days in our high-spec office) Competitive Salary, UNcapped Commission About the Role:Talent Solutions are seeking a Principal Recruiter to join our RPO Centre of Recruitment Excellence. You will play a pivotal role in delivering top talent to the Defence, Engineering and IT sector. As a Principal Recruiter, you'll work closely with hiring managers and stakeholders to understand their needs and ensure a seamless recruitment process. If you thrive in a fast-paced environment and have a passion for driving results, we want to hear from you. What Will You Be Doing?Develop and Implement Innovative Recruitment Strategies:Utilise data analytics and industry insights to identify emerging recruitment trends and opportunities.Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates.Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback.Proactively Build and Maintain Talent Pools and Communities:Identify key talent segments within the industry and create targeted talent pools based on specific skill sets, experience levels, and career aspirations.Engage with potential candidates through networking events, online forums, and industry associations to foster long-term relationships.Maintain regular communication with talent pools to share job opportunities, industry insights, and career development resources.Act as a Strategic Business Partner to Hiring Managers:Build strong relationships with hiring managers to gain a deep understanding of their business objectives, team dynamics, and talent needs.Serve as a subject matter expert on recruitment best practice, market trends, and competitive intelligence.Offer insights and recommendations to optimise recruitment outcomes and support business success.Maintain Regular Communication with Clients:Establish clear communication channels to provide regular updates on recruitment activity, candidate pipelines, and sourcing strategies.Hold regular check-in meetings with clients to review progress, address challenges, and align recruitment priorities.Collaborate with clients to gather feedback on recruitment processes, candidate experience, and market conditions to drive continuous improvement.Your Focus as a Principal Recruiter:Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills.Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission.Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment.Mentor junior recruiters: Support the growth and development of less experienced colleagues.Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements.Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates.Experience Required:Minimum of 4 years agency, RPO or inhouse end to end recruitment experienceProven capability sourcing niche skills across Engineering, IT, Finance or Corporate functions.In-depth understanding of the Defence, Engineering and IT sectors, and the associated compliance challenges.Demonstrated success sourcing and engaging highly specialised, low-volume talent pools.Proficiency with recruitment tools and platforms, including ATS systems.Excellent communication and interpersonal skills, with the ability to build strong candidate and client relationships.Ability to translate Workforce Intelligence data into strategic insights and recommendations.What You'll Receive:Competitive Pay: Base salary plus incentives, including commission, bonuses, and merit increases.Holidays: 24 days' annual leave (rising to 27 with service), your birthday off, and the option to buy five additional days.Pension: Competitive scheme with increasing contributions based on service length.Health & Wellbeing: Flexible benefits including private medical, dental, gym memberships, and health screenings.Family-Friendly Benefits: Generous policies including an employee assistance programme.Additional Perks: Early finish Fridays, discounted share purchase plans, volunteering days, and discounts through Tastecard and ManpowerGroup Rewards.About Us:We are global leaders in workforce solutions and strategies. Our clients operate in a constantly evolving landscape-and at Talent Solutions, we help them meet every challenge through tailored workforce strategies. From RPO and MSP solutions to world-class talent management-we understand people. And together, we'll shape the future.Proudly recognised as one of the world's most ethical companies for 16 consecutive years, our values centre on integrity, transparency, and inclusion. We embrace diversity and promote a workplace where everyone can thrive. We welcome applicants of all backgrounds, including those with disabilities. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.We get people. And together, we'll shape our future. Apply now.Please note: We are only able to consider candidates currently residing in the UK.

Account Coordinator - Recruitment

Account Coordinator - RecruitmentBase salary of £25k+ quarterly bonusAltrincham - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards

Account Coordinator - Recruitment

Account CoordinatorBase salary of £25k+ quarterly bonusBristol - Hybrid Working As an Account Coordinator, you will use your previous recruitment experience to help support the delivery of workforce solutions to our clients. You will be accountable for managing your own workload and completing tasks set for you and you will be working closely with your peers and managers as well as interacting with clients, customers and internal stakeholders. In this role, you'll work closely with MSP clients, contingent workers, and key stakeholders such as hiring managers, procurement teams, and HR. You should have some experience in recruitment, HR, or workforce administration-ideally within an MSP or contingent workforce environment-and a good understanding of how recruitment and contingent labour operates. Experience using Vendor Management Systems (VMS) will be particularly valuable, and if you're familiar with terms like PAYE worker, Umbrella, IR35, Purchase Order numbers, and VMS platforms, you'll have a strong head start.Day to day, you'll act as a main point of contact for clients and contingent workers, managing recruitment and assignment processes through VMS platforms and ensuring everything runs smoothly and compliantly. You'll support hiring managers with requisition creation, approvals, and onboarding, while working closely with procurement and HR teams to keep processes consistent and efficient. You'll also maintain accurate records, track key metrics, produce reports when needed, and provide high-quality administrative support across the full recruitment lifecycle.Key responsibilitiesWorking across a portfolio of Manpower Engineering clients. Collecting accurate data from UK and EMEA teamsUsing vendor management systems to update or create staffing documentationOffer support for all queries and ensure that they are acknowledged, investigated and a resolution is foundAct as escalation point for queriesResponsible for changes to process guidesResponsible for pay & bill escalations and PO guidancePrepare and edit correspondence, reports and other documentsPerform data entry and maintain databasesAnswer and direct phone calls and respond to emailsProvide administrative support to the Recruitment delivery teams and managersAny other ad hoc tasks that are requiredSuccess MeasuresAdministrative tasks to be completed accurately and in a timely mannerAll client SLAs metManpowerGroup's Standards adhered to at all timesInbox/telephone queries responded to efficiently and professionally Career Level IdentifiersAccountability - Accountable for quality and timely delivery of own work activities to agreed timescales and quality.Interaction - Interacts with a range of individuals both within and outside immediate team to convey a variety of information in a professional manner.Impact - Supports the achievement of team goals through personal effort in own work area, adjusting in accordance with progress.Problem Solving - Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.Knowledge and Application - Applies knowledge of standard recruitment processes and practices and has ability to support process improvement.Experience, Behaviours and competenciesPrevious experience in administration within a customer focused environmentGood communicator with excellent telephone manner and the ability to deal with internal/external stakeholdersThe ability to prioritise and organise workload effectively and efficiently, having strong attention to detailDisplays behaviours in accordance with ManpowerGroup's Standards