RPO Principal Recruiter

Team Leader - 6 Month FTC

Team LeaderBristol, London, or Edinburgh 6-Month Fixed-Term Contract Competitive Salary & Market-Leading Bonus SchemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:Talent Solutions is seeking an experienced Team Leader to support the Client Director and Client Operations. In this role, you will be responsible for ensuring SLAs and key objectives are consistently met while fostering a service-driven culture. You will oversee team members who manage the processes and procedures for delivering our workforce solutions, driving high performance to achieve all objectives, KPIs, and SLAs.Working closely with hiring managers in the financial sector, you will help build and maintain a strong, diverse talent pipeline. Additionally, you will design and implement recruitment strategies aligned with business goals, ensuring all requirements are managed in accordance with established processes, milestones, and budgetary guidelines.What Will You Be Doing?Overseeing the day-to-day framework and compliance of workforce solution processes, policies, and procedures to ensure adherence to customer and supplier SLAs.Setting individual and team objectives on a daily basis, ensuring they are met consistently.Handling complex situations or escalations, resolving potential issues or conflicts effectively.Supporting the leadership team by providing and collating performance metrics and data for client reviews.Mentoring and providing development and training opportunities for junior team members.Encouraging knowledge sharing and skills transfer within the team, optimising processes in line with evolving industry best practices.Fostering a motivated and collaborative team environment, leading by example.Developing and nurturing internal and external relationships.Allocating work among the team to optimise productivity and meet objectives.Managing requisitions and talent pipelines to ensure consistent recruitment flow.Managing forecasting, project plans, and strategic projects, including pipelining.Presenting workforce solutions to clients and stakeholders.AccountabilityAccountable for meeting short-term targets and proactively monitoring and managing costs related to personal and team performance.Responsible for performance management, training, and resource planning.InteractionAble to convey information effectively and resolve problems with colleagues, superiors, and clients.ImpactAccountable for achieving short and medium-term goals, planning, and adjusting work to meet team objectives.Problem SolvingResolves complex issues using past experience and standard operating processes, applying evaluation and judgment to positively impact long-term outcomes.Knowledge and ApplicationSeveral years of financial services experience in a process-driven environment, with in-depth knowledge within the relevant business stream.Experience Required:Excellent people skills, with the ability to lead and support less experienced colleagues.Target-driven, results-focused, and able to motivate others.Experienced in managing and resolving issues effectively.Able to liaise with all levels, demonstrating a positive, decisive, driven, and forward-thinking approach.Client-focused and solutions-driven, with a strong emphasis on customer satisfaction.A background in financial services is essential.Why us? Hybrid working, two days works in our high spec offices.Fantastic career progression with clear development pathways.Outstanding learning and development programmes.Industry leading bonus schemes.Flexi benefits options- PMI, Dental, Travel Insurance Critical Illness and moreStart on 24 days holidays, rising to 27 days. Plus, birthday offPurchase up to 5 working days additional holiday upon completion of probation periodGenerous family friendly entitlementsCompetitive pension with contributions increasing through length of serviceSave As You Earn with the opportunity to purchase shares at a reduced priceEmployee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailersAbout us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.

Delivery Recruitment Consultant - Resourcer

Delivery Recruitment Consultant - Recruitment ResourcerBase salary of £25k + monthly bonusLiverpool - in office 1 day per weekWe are looking for driven and ambitious individuals to join our winning team in Brook Street Social Care. As a Delivery Recruitment Consultant - Recruitment Resourcer your role is to proactively engage with candidates and place them into meaningful temporary or permanent employment with our clients as well as undertake administrative tasks, correspond with candidates via phone and email and ensure all databases are kept up to date with accurate information. If you are a team player with great customer service skills, excellent attention to detail and able to multitask efficiently whilst handling large volume of tasks, this role is perfect for you.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Proactively engage with candidates to meet client requirementsTake ownership of candidate onboarding, right to work checksConducting telephone screening for applicants in response to advertising and arranging interviewsEnsure compliance with company, client, and legislative requirements.Maintain and control accurate data using legislative and company systemsProvide excellent customer servicePromote Brook Street's professional image.Who we're looking for:An ambitious individual with valuable experience within customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Bespoke Training: On the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.

Delivery Consultant

Delivery Consultant Base salary of £24k + monthly performance-based bonus after training periodLiverpool, hybrid working after training periodAs a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints, and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.About the role:Co-ordinating responses to ad-hoc contract issuesSustain existing client relationships and provide customer serviceProvide HR supportManage shared inboxCoordinate staff membersResolve issuesRespond to enquiriesEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsComplying with the company's Business Ethics and standards of excellence.Always uphold Brook Street's brand profile through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsExperience/Skills requiredCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a target-driven attitudeFirst-class communication skills.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.What you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.

Delivery Consultant

Delivery Consultant Base salary of £24k + monthly performance-based bonus after training periodGlasgow, hybrid working after training periodAs a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints, and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.About the role:Co-ordinating responses to ad-hoc contract issuesSustain existing client relationships and provide customer serviceProvide HR supportManage shared inboxCoordinate staff membersResolve issuesRespond to enquiriesEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsComplying with the company's Business Ethics and standards of excellence.Always uphold Brook Street's brand profile through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsExperience/Skills requiredCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a target-driven attitudeFirst-class communication skills.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.What you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.