Salary: Competitive base salary + uncapped commission structure
Hours: Monday - Friday: 9 - 5:30
Brook Street Social Care are looking for Senior Recruitment Consultants to join our ambitious and dedicated team based out of our Newcastle office. The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and not afraid of challenges with previous recruitment experience in full 360 recruitment processes.
Do You Offer…?
Experience as a Recruitment Consultant, growing and developing a permanent desk
Endurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacks
People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Care Sector
Ambition, curiosity, and a solution focused attitude
Persuasive personality with strong communication skills
What you'll be doing…
Engaging all sorts of interesting and talented professionals, you'll enjoy the versatility of new business sales calls, candidate marketing, and client relationships alongside the rewarding journey from CV submission through to job offers and onboarding.
Recruitment is the art of asking good questions, engaging people, and conveying the right information to the right people at the right time. This is no bus timetable approach to working life. You'll be comfortable working autonomously, ready to crack on, and eager to make things happen.
Role Responsibilities:
Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.
Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.
Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.
Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.
Why Choose Brook Street Social Care?
Uncapped Commission Structure: Your hard work directly impacts your earnings.
Fun Incentives: Enjoy lunch clubs, branch of the year competitions, regular recognition with prizes, gift vouchers, luxury trips, and early finish Fridays once a month!
Comprehensive Benefits: Competitive pension, employee assistance, employee discounts and rewards, and much more.
Award-Winning Learning and Development: Benefit from our best-in-market onboarding training and continual development designed to enhance your skills, such as our Future Leaders Programme for high performers.
Clear Career Pathway: Achievable promotion criteria and growth opportunities. With our Brook Street Career Ladder, you'll have full control of your progress.
Global Organisation: Explore diverse career progression paths within ManpowerGroup.
Collaboration and Skill Development: Work with high-performing colleagues to expand your expertise.
Security and Recognition: Join a global business with a family-like environment and a strong team spirit as part of the wider ManpowerGroup.
Ethical Practices: Work with a business recognised as one of the world's most ethical for the fourteenth time.
Interested?
Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.
Apply today and discover why we are so proud to be Brook Street.
About Brook Street
About Brook Street
Brook Street makes hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. Brook Street is looking for individuals who love working with people, are self-starters and have an interest in building the local market. Brook Street considers a range of expertise from complete entry level to experienced recruiters and those with management experience.
Senior Recruitment ConsultantCompany: Brook Street Social Care Location: Bradford (Hybrid) Package: Competitive Salary + Uncapped Commission Brook Street Social Care are looking for a Senior Recruitment Consultant to join our ambitious and dedicated team based out of our Bradford office. The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and not afraid of challenges with previous recruitment experience in full 360 recruitment processes.About the Role:Engaging all sorts of interesting and talented professionals, you'll enjoy the versatility of new business sales calls, candidate marketing, and client relationships alongside the rewarding journey from CV submission through to job offers and onboarding. Recruitment is the art of asking good questions, engaging people, and conveying the right information to the right people at the right time. This is no bus timetable approach to working life. You'll be comfortable working autonomously, ready to crack on, and eager to make things happen.Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.Required Skills:Experience as a Recruitment Consultant, growing and developing a permanent desk.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.Apply today and discover why we are so proud to be Brook Street
Recruitment Consultant
London
| Permanent
| Uncapped commission
Job title: Recruitment ConsultantCompany: Brook Street Social Care Salary: Competitive salary and uncapped commission Location: Stratford, London Are you looking to start a career in Recruitment? Do you have experience in sales or business development and thrive in a target-driven environment?Brook Street Social Care is seeking a Recruitment Consultant for our Temp Desks to join our dynamic and dedicated team at our busy Stratford office. We're looking for someone eager to learn and grow professionally, with a strong telephone manner, excellent organizational skills, and the resilience to take on challenges.If you're motivated to start a new career in recruitment, we'd love to hear from you!About the Role:You will be responsible for matching top talent with the right roles in the social care sector. This includes everything from posting job adverts and screening CVs to conducting telephone interviews. You will also be actively engaging with businesses, building strong client relationships, and expanding our client base.Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.Apply today and discover why we are so proud to be Brook Street.
Recruitment Consultant
Highlands
| Permanent
| £25000 - £35000 per annum + Uncapped Commission, Benefits
Recruitment Consultant - WARM DESKLocation: Inverness - Hybrid workingCompetitive base salary from £25k-£35k DOE + Uncapped commission - £££We are seeking a dynamic and driven Recruitment Consultant to join our well-established team, which boasts over 22 years of collective experience, making this opportunity a solid and supportive environment for someone eager to excel.This role is perfect for a mature, trustworthy individual who is hungry for success and motivated by financial rewards. A strong sales mindset is key, as you'll be responsible for winning new business and building lasting client relationships. Our team thrives on competition, collaboration and hitting targets, especially within the commercial sector, so we're looking for someone who shares that drive.While your background can be in any industry within recruitment, you'll need strong sales acumen, administrative skills and great attention to detail, as compliance is a critical part of the role. You'll receive full support and guidance from the manager and the team to help you master these elements and succeed in the role.If you're competitive, sales-minded, and ready to join a team that loves to win, this could be the perfect opportunity for you!We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Business development calls and client meetings - you will build up your own client base.Candidate marketing - you will source, screen, and engage with candidatesBuilding strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brandWorking to achieve targetsWho we're looking for:An experienced Recruitment Consultant who has worked in any marketA proven biller in either a temporary or permanent recruitment positionOr a sales driven individual with great customer service and administrative skillsA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Oxford
| Permanent
| Uncapped Commission, Benefits
Recruitment ConsultantLocation: OxfordCompetitive Base Salary + Uncapped CommissionAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within sales, customer service and administrative roles? We are looking for driven and ambitious individuals to join our winning team in Brook Street to help us continue build our brand. If you want to work for one of the UK's most recognised recruitment brands, keep reading.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Business development calls and client meetings - you will build up your own client base.Candidate marketing - you will source, screen, and engage with candidatesBuilding strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brandWorking to achieve targetsWho we're looking for:Strong sales and business development backgroundGreat customer service skillsA strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsWhat you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Bradford
| Permanent
| Uncapped commission structure
Recruitment ConsultantCompany: Brook Street Social Care Salary: Competitive + uncapped commission Location: Bradford(Hybrid Working)Looking to the next step in your recruitment career? Do you have a background in sales or business development and thrive in a target-driven environment?Brook Street Social Care is searching for a motivated, target-oriented individual to join our Bradford team. You'll play a key role in placing candidates into meaningful permanent positions within the social care sector. The ideal candidate will possess a strong telephone manner, excellent organisational skills, and a passion for success in a dynamic setting.If you're eager to embark on a rewarding recruitment career, we'd love to hear from you!About the Role: As part of our Bradford team, you'll be responsible for connecting top talent with opportunities in the social care sector. Your responsibilities will range from posting job adverts and screening CVs to conducting phone interviews. You will also engage with local businesses, build strong client relationships, and expand our client base, contributing to ongoing growth and success.Responsibilities:Business Development - Identify new business opportunities and establish client requirements, manage growth and develop business relationships, as well as target and monitor sales activities.Maximising Existing Business - Maintain and grow relationships with existing clients through regular contact and continue to fulfil client needs and represent applicants speculatively.Applicant Management - Identify and attract core applicants using effective techniques, develop relationships with applicants to ensure they are well-suited and prepared for job placements, and conduct registrations, interviews, and computer assessments to fully understand their skill set.Compliance - Complete paperwork timely and accurately in line with company, client, and legislative requirements, maintain a robust filing system and accurate documentation, and adhere to the company's Business Ethics and standards of excellence.Required Skills:Experience in sales, business development, outbound calling or client engagement.Endurance, adaptability, and drive to succeed, but also the resilience to bounce back from setbacks.People skills! You'll have the ability to build strong and meaningful relationships with candidates and clients within the Social Care sector.Ambition, curiosity, and a solution-focused attitude.Persuasive personality with strong communication skills.Interested?Discover the power of social care recruitment at Brook Street. Be proud of the impact you create and be part of a community that cares.Apply today and discover why we are so proud to be Brook Street.
Recruitment Consultant
Leeds
| Permanent
| £28000 - £30000 per annum + Training + Commission OTE
RECRUITMENT CONSULTANT Leeds, UK, LS1.Full time. Based in the office.Full training offered + commission. Are you an ambitious sales-driven individual looking for an opportunity to develop a long-term career in a business that is going places? Then there is no better place to create the career you want than here at Manpower. This is a great opportunity for the right candidate who wants a career in Recruitment with high earning potential. Overall Aim:To grow our client customer base through winning new business and building your portfolio of clients to ensure a strong ongoing pipeline. To build long term relationships with clients and maximise recruitment activity. This role will be managing the Manufacturing desk.* Job Duties:Using sales, business development, marketing and networking techniques to position Manpower as a supplier of choice within those organisationsDeveloping multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationshipsUsing talent databases to match the right person to the client's vacancyReceiving and reviewing applications, managing interviews and short-listing candidates for the clientQualifying candidates and checking their suitability before submitting their details to the clientPreparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedbackSalary and rate negotiationOffering market information to both clients and candidates on salaries, pay rates, training and career progressionWorking towards and exceeding targets/KPI's Skills:Some sales knowledge OR b2b / b2c / new business experienceAn exceptional ability to listen, consult and understand client needsArticulates themselves clearly and confidentlyAble to win business be it working on warm or cold leadsFinancially driven and wants to earn great commission! Please APPLY TODAY and one of the consultants will be in touch to discuss further! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Trainee/Graduate Recruitment Consultant
Edinburgh
| Permanent
| Negotiable
Here at Experis we consider ourselves the leading premium brand in IT recruitment in the UK. We work across many expanding markets, from Business Transformation and Cyber Security to Enterprise Applications and Cloud & Infrastructure. Whether you are just starting out in your career or you're an experienced recruiter, you'll support exciting projects and work with all kinds of organisations. Not only that but life within Experis is extremely rewarding! From our annual target hitter trips abroad to our market leading commission structure, hard work really does pay off. What will I be doing?Building a network of candidates and clients, through business development and networkingGenerating new clients through calls, emails, marketing campaigns etc.Using LinkedIn as a platform and tool to build an online presence.Becoming a reputable and reliable consultant working towards a reputation as the market leader in your field.Sourcing candidates, utilising all tools and platforms available.Completing a 360-recruitment role showing end to end engagement and satisfaction.Hit and exceed targets and time frames set by your manager.Offer a high standard of delivery and engagement to all clients.Reporting weekly successes to your manager and discuss any outstanding tasks and how you are going to achieve them.Using market data to educate clients and offer an excellent service.Continually strive for development and growth.Taking responsibility and accountability for your own progression.Fully understand your client's business including their technologies and their work culture to match the correct candidates to the roles.Post and create content to attract candidates and to grow market presence. What are we looking for?People skills! You'll be the person that puts relate into relationships and builds rapport with clients at speed.Endurance, adaptability, and drive - to succeed, but also the resilience to bounce back from setbacks.A strong work ethic and hunger to learn.Ambition, drive, and a money motivated attitude.Excellent communication skills. What's in it for me?We offer an excellent starting base salary and a market leading uncapped commission structure.Opportunity to earn a car allowance.Huge money-earning potential and career progression.A tailored 16-week programme for your learning and development.A clearly defined career pathway with achievable promotion criteriaLunch clubs, breakfast clubs, target hitters club, and other team incentives.Working alongside a supportive, motivated, and dedicated team.24 days annual leave (rising with service) plus your birthday off and you can purchase up to 5 days additional leave if desired.Work the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!Generous company benefits including employee discounts and a benefits allowance that can be spent on flexible benefits such as PMI, Dental, Insurances etc. Apply now to find out more and to book in a confidential chat! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Account & Client Director
Manchester
| Permanent
| Negotiable
Account & Client DirectorHybrid. Office locations: Altrincham, Bristol & London Key ResponsibilitiesAs the Client / Account Director, you will be accountable for the below: Responsible client lifecycle; possibly from implementation, to service delivery vs SLA/KPI (exceeding these), ensuring correct recruitment delivery strategy is in place, identifying areas of growth through your/teams BD, liaising internally with SME's to solutionise, ensure client retention, promote and manage associate redeployment and other client-focused activityManaging a portfolio of clients within the tech and non tech sectors. Proposing workforce solutions to deliver on service commitments and exceed client expectations.Client development: Identifying areas to increase Experis GP within client base; strategizing and executing your plan to realise the GP .Developing key client relationships: c-suite relationships being a key measure as well as other decision makers across selected client portfolio. Growth plans to be built, owned and executed by you.Leading a team with similar objectives in driving growth; there will be an element of leadership & coaching to this role to ensure we achieve our objective - growth.Drives continuous improvement to positively impact productivity and create efficiencies. Success MeasuresFinancial growth against agreed metrics through solving client talent challenges with Experis offeringsGrowth of exceptional client relationships at the highest level, development of true client mapping and strategy to growDevelopment of Experis solutions through innovative thinking and proposing additions/amendmentsLeadership & coaching excellence through developing your team and working towards a longer-term succession modelPositive influence in leading the team sales culture through supporting challenges, celebrating key successes and sponsoring the culture for this environmentAll SLAs and client P&L targets metManpowerGroup's Standards adhered to at all times Experience, Behaviours and CompetenciesKnowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essentialHighly effective communicator at all levels, instilling confidence in your experience and authority as an expertAble to recognise potential revenue streams and develop those business opportunitiesExperience in leading and managing complex teams, setting strategic direction, and driving results through effective coaching, people management and leadershipExperience managing senior stakeholders through various communication methodsAbility to negotiate with and influence key decision makersAbility to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talentAbility to understand, analyse, and interpret business requirements and information i.e. demand plans, attraction channels, market insightsTarget driven and results focusedExperience of managing complex situations through to resolutionAble to liaise at a high level and be positive, decisive, driven and forward thinkingUnderstands the SLA's and KPIs and experience in driving a team to achieve.Highly self-motivated and able to self-manageDeep understanding or ability to develop a deep understanding of all ManpowerGroup business lines and products Career Level IdentifiersAccountability - Accountable for ensuring high levels of client satisfaction and driving client retention. Accountable for financial and delivery results that impact the brand in the medium to long term. Responsible for development of senior managers. Interaction - Tailoring interactions to the specific needs and preferences of each client, ensuring a personalised and customised approach. Effective persuasive communication strategies to expertly manage divergent audiences and resolve conflict. Impact - Translates brand strategy into plans for management team, guiding their execution, Understanding and addressing both client and team needs, providing exceptional service, and exceeding expectations, contributing to building long-term client loyalty and advocacy. Problem Solving - Resolves complex issues which may need conceptual thinking to understand the issues and their implications. Solutions may need to be devised based on limited information requiring a longer term view and considering multiple perspectives. Knowledge and Application - In depth knowledge of the industry trends, market dynamics and competitive landscape and the ability to identify new business opportunities within existing client accounts. Guides development of new policies and ideas across the business partner teams. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.