Job reference: 22920_1770404555

Senior Services Executive

  • Location

    England

  • Job type:

    Permanent

  • Sector:

    Delivery

  • Salary:

    Competitive salary + quarterly bonus

  • Startdate:

    ASAP

  • Client:

    Experis

Senior Service Executive

Remote (UK) | Travel Required | Full‑time

Kickstart Your Career with Experis Academy

Want to make an impact within one of the UK's fastest‑growing tech talent programmes? Join Experis Academy, part of ManpowerGroup, and help deliver high‑quality reskilling and upskilling programmes for clients across the UK. This fully remote role allows you to make a difference from anywhere, ensuring programmes run smoothly, delegates feel supported, and clients receive the exceptional service Experis is known for.

As a Senior Service Executive, you'll coordinate day‑to‑day Academy delivery across small to medium client accounts - keeping programmes on track, maintaining accurate reporting, and creating a consistent, supportive experience for every delegate. You'll work closely with clients, training partners, and internal teams to uphold service standards and meet agreed SLAs.

Why Experis?

Every year, we place over 62,000 IT professionals into impactful roles at some of the world's leading companies. Through Experis Academy, we also help people build the skills they need to thrive across Cloud, Cyber Security, Software, Data, and Business Transformation. Our programmes empower individuals to grow, while helping clients build future‑ready technical capability in a rapidly evolving digital landscape.

Join Us and Enjoy

  • Remote Working: Work from home full‑time, with travel for client meetings, provider visits, or Academy events.
  • Award‑Winning Training: Ongoing development across service delivery, programme coordination, stakeholder management, and technology-alongside formal and informal learning to support your growth throughout your career.
  • Rewards & Recognition: A supportive culture that celebrates success, with wellbeing initiatives and spontaneous perks that recognise great work.
  • Career Progression: Clear growth pathways supported by mentorship and access to industry‑leading resources. You can work towards progression from day one - and as part of ManpowerGroup, benefit from endless opportunities to develop your career across the UK and globally.
  • Flexible Benefits Fund: Access private medical insurance, gym membership and more.
  • Connected Culture & Support: Thrive in a collaborative remote environment - supported by regular team touchpoints and a community that celebrates every win.

What You'll Do

  • Coordinate the day‑to‑day delivery of Experis Academy programmes across multiple client accounts
  • Support delegates with onboarding, attendance, timesheets, queries, and pastoral check‑ins
  • Maintain accurate programme plans, timelines, and documentation
  • Work closely with Sales, Recruitment, Compliance, HR, and Payroll to ensure aligned processes
  • Liaise with training providers to facilitate smooth programme delivery and gather updates
  • Produce accurate reporting for internal stakeholders
  • Build strong, positive relationships with clients, partners, and delegates

Who We're Looking For

  • Highly organised with excellent attention to detail
  • A confident communicator who builds strong relationships with ease
  • People‑focused, with the ability to provide supportive, pastoral‑style check‑ins
  • Comfortable working with systems, data, and reporting
  • Process‑driven, with the ability to follow established workflows and suggest improvements
  • Experience in service delivery, operations, programme coordination, or administration

Ready to Take the Next Step?

Apply now and discover why we believe we're better together.

Experis is part of ManpowerGroup, a global leader in workforce solutions, empowering people every day to discover their personal best. We connect over 600,000 people to meaningful work worldwide and support clients across a wide range of industries.

We are committed to creating a diverse and inclusive community where everyone can thrive. We welcome applications from all suitably qualified candidates, regardless of age, gender, ethnicity, sexual orientation, or disability. ManpowerGroup is a Disability Confident Employer and open to discussing flexible working.

About Experis

Experis logo

Experis is constantly cultivating a growing network of experienced IT professionals to help clients harness the power and potential of technology. Experis is looking for self-starters with the ability to keep up with the challenges our clients face – you don’t need to be an expert in IT, but you do have to demonstrate an aptitude for learning and developing in role. We’re seeking colleagues at every level, from junior to experienced recruiters, graduates and career changers. Experis typically hires Trainee Recruitment Consultants, Senior Recruitment Consultants, Account Managers and those looking for Onsite/RPO/MSP work with their many exceptional clients. Either way, reach out to have a conversation.