Solutions Architect - Global MSP Implementation Location: UK-based, Remote with occasional international travel Salary: Competitive
The Role:
We are seeking an experienced Solutions Architect to join our Global MSP Implementation Team. This is a client-facing role responsible for designing and deploying Managed Service Provider (MSP) programmes post-sale, through hypercare, and into steady-state operations. Often referred to as a "Business Analyst," this role plays a critical part in shaping future-state solutions that align with client needs and industry best practices.
Key Responsibilities:
Lead client requirement and validation sessions to gather end-to-end engagement process details
Develop solution blueprints, design elements, and document business rules
Provide strategic guidance on workforce solutions including staff augmentation, SOW, IC management, and direct sourcing
Collaborate with Vendor Management System (VMS) providers (e.g., Fieldglass, Beeline, VNDLY) to ensure seamless integration
Support the development of transition strategies, communication plans, and change management approaches
Assist with data gathering and delivery for VMS system configuration
Contribute to optimisation initiatives such as cost savings, supplier rationalisation, and rate card creation
Support training efforts for internal teams, suppliers, and clients
Coordinate with VMS Systems Engineers to ensure accurate configuration and testing
Participate in user acceptance testing (UAT) and ensure client expectations are met
Maintain adherence to TAPFIN's Quality Management System (QMS) standards
Key Outcomes:
Comprehensive client requirements captured and documented
Scalable and accurate solution designs delivered
Effective transition strategies executed with minimal disruption
Optimised programme configuration and successful testing outcomes
High data accuracy and integrity maintained
Stakeholders trained and supported throughout implementation
Continuous programme improvement and cost efficiency achieved
Required Skills & Experience:
Strong experience with VMS platforms
Proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint; Visio is a plus)
Deep understanding of the staffing industry and resource engagement models
Experience working with large system integrators and MSPs
Excellent communication, presentation, and negotiation skills
Strong time management and analytical problem-solving abilities
Minimum 5+ years in staffing or IT project services, with customer service experience preferred
Why us?
At TAPFIN, you'll work on exclusive MSP programmes with some of the world's most recognisable brands. We're known for innovation and recognised globally as a leader in MSP solutions. Join us and be part of a team that's shaping the future of workforce strategy.
ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
We can only consider candidates who reside in the United Kingdom and hold full right to work.
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
On-site Client Account Manager - Leeds Salary: Competitive + Quarterly Bonus + Car Allowance Work Type: Full-time, On-site Ready to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Sales Director
London
| Permanent
| Negotiable
ManpowerGroup is delighted to offer an opportunity for a Sales Director to join our ManpowerGroup Enterprise division. Our Enterprise division, part of ManpowerGroup Commercial Staffing, operates a dynamic service with 10,000 associates on assignment each day.The Enterprise Sales Director will play a pivotal role in shaping the division's future, designing and delivering our growth and value strategy. This position is responsible for leading a high-performing sales team and driving the Enterprise Sales Strategy.As a key member of the Senior Leadership Team, the Sales Director will champion a culture of collaboration, clear communication, and success across the Enterprise division, directly influencing both performance and organisational impact. Key ResponsibilitiesResponsible for designing and executing a sales strategy in line with Enterprise Key Market Verticals - Public Sector, Consumer and Industrial.Accountable for delivering and exceeding the Enterprise New Business target, and defending existing client retenders.Build and lead a team sales team aligned to Key Market Verticals to success across the entire sales cycle, while also being responsible for own sales pipeline within vertical.Will embed a sales culture in the division as we look to promote farming, in addition to new business huntingEnsure MS Dynamics is deployed fully and used expertly by all sales individuals. Develop reporting for the appropriate levels of management to act against.Will take a key role in collaborating with marketing and other functions to deliver a stronger go to market programmeUse data from MSD, Power BI, market intelligence and sales operations to inform decision makingOwn and be responsible for attracting, retaining and developing best in class talent, and building a succession plan.Set clear performance expectations ensure KPIs and individual targets are in place to measure their performance. Coach the team and give clear feedback.Embed the divisions key differentiators (TCOW, WSI, My Path, ESG) in the Sales Value Proposition and helping to solution these emerging models into complex sales and commercial models.Accountable for sales process and discipline, which incorporates implementing a sales process from targeting and prospect acquisition to contract and close. All corporate sign off procedures and governance to be followed without exception.Support the solution design of new and innovative services for Enterprise including the development of new products.Key Programme leader for Enterprise sales campaigns and projects, support Group wide sales campaigns and projects.Works closely with the Group Sales Team and collaboratively with other ManpowerGroup brands to identify leads and opportunities for growth..Keeps up to date with market and commercial insights and competitor analysisPromotes a positive environment through an approachable and motivational style, which actively encourages open dialogue Experience/Skills required Designed, led and implemented sales strategies targeting and acquiring new logos or growing existing relationships, to deliver business growth.Navigated the constraints and pressures of a complex commercial and corporate environment to deliver success for multiple stakeholders.Demonstrable track record of success at multiple levels of selling as a producer and leadership & coaching.Built, developed and led best-in-class sales teams, and driven high performance across large in-direct teams.Knowledge of the staffing industry and candidate skills and delivery specialisms- market characteristics (size, competitors, skills, client, candidate)Good understanding of the staffing portfolio (onsite, temp, perm, master vendor, PSL, academy)Application of data to drive sales decisions (market, targets, performance) Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.
Delivery Recruitment Consultant
Glasgow
| Permanent
| Negotiable
Delivery Recruitment Consultant | Competitive base salary + commission | Potential Hybrid working after 4 weeks Are you a self-motivated and highly competitive individual who wants to progress their career? Have you thought about working in recruitment? Recruitment uses a variety of skills including relationship building, organisation and communication. ManpowerGroup in Glasgow are currently looking for a Delivery Recruitment Consultant to join a team of 8. Day to day duties will include candidate onboarding, client visits, client meetings, discussing recruitment needs with stakeholders as well as candidate aftercare and support once working in a role. This role would suit an enthusiastic individual from customer service and administrative background who is looking for a career change and ready to take on the world of recruitment. Life as Delivery Recruitment Consultant is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Delivery Consultant you`ll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches. An unrivalled opportunity awaits you; we`re a $22bn multinational organisation and world leader in workforce solutions. We are one of the UK`s leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit. The roleClient visits in and around GlasgowRelationship building with candidates and clients.Communicating with stakeholders to discuss recruitment needs.Working independently as well as within a team setting.Working towards KPI targets and deadlines.Employee in role management - dealing with candidate queriesAbsence managementCaring for and supporting a large scale workforce The benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days` annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world`s most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested? Click apply, submitting an up-to-date CV. We look forward to hearing from you.
Delivery Recruitment Consultant
Glasgow
| Permanent
| Negotiable
Delivery Recruitment Consultant | Competitive base salary + commission | Potential Hybrid working after 4 weeks Are you a self-motivated and highly competitive individual who wants to progress their career? Have you thought about working in recruitment? Recruitment uses a variety of skills including relationship building, organisation and communication. ManpowerGroup in Glasgow are currently looking for a Delivery Recruitment Consultant to join a team of 8. Day to day duties will include candidate onboarding, client visits, client meetings, discussing recruitment needs with stakeholders as well as candidate aftercare and support once working in a role. This role would suit an enthusiastic individual from customer service and administrative background who is looking for a career change and ready to take on the world of recruitment. Life as Delivery Recruitment Consultant is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Delivery Consultant you`ll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches. An unrivalled opportunity awaits you; we`re a $22bn multinational organisation and world leader in workforce solutions. We are one of the UK`s leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit. The roleClient visits in and around GlasgowRelationship building with candidates and clients.Communicating with stakeholders to discuss recruitment needs.Working independently as well as within a team setting.Working towards KPI targets and deadlines.Employee in role management - dealing with candidate queriesAbsence managementCaring for and supporting a large scale workforce The benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days` annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world`s most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested? Click apply, submitting an up-to-date CV. We look forward to hearing from you.