Reporting to the Global Account Director, the EMEA RPO Talent Acquisition Manager will take full accountability for driving the Talent Acquisition Delivery Team across multiple locations and geographies. The role holder will ensure innovative and creative sourcing strategies are in place to support key client critical skills and recruitment strategies in addition to driving consistency and high standards across the Core Source and Screen team.
The role holder will drive key client and stakeholder engagement plans ensuring that the Talent Acquisition Managers and Partners are facing off to the right clients and that the key ownership of relationships are managed effectively to support the overall delivery of the account.
In this role the role holder will also have key senior stakeholder relationships and set key meetings to review the recruitment delivery, forecast and demand plans in addition to gaining full insight of each business functions people strategy whilst partnering with the HRBP's and Organisation Manager's to ensure knowledge is being shared and updates are captured appropriately
Key Requirements
Proven Experience leading multiregional RPO or in-house Recruitment Teams
RPO SME with a diverse RPO program and client background across multiple industries and disciplines with a key focus on professional hiring
Proven experience of managing a high performing team through effective coaching, people management and leadership
Experience of senior level stakeholder relationship and management Experience of devising strategies in line with client expectations to deliver against business or talent acquisition strategic objectives
Ability to coach and develop senior managers and teams across multiple sites and geographies
Commercial aptitude; pricing, contracts, service levels
Negotiation skills; service levels, process and technology changes
Advisory/consultative skills; ability to influence, manage expectations
Market knowledge; to be well informed of recruitment trends and be able to bring challenge and innovation based upon market intelligence
Role Responsibilities People Management
Manage, coach and mentor Talent Acquisition Manager's to foster a culture of strong leadership and service delivery whilst driving effective, flexible recruitment processes that meets the needs of the ,client
Promote a culture of development within all accounts in own area that promotes internal mobility and a strong focus on career development whilst continuing to drive a market leading service for clients and supports the team with identifying talent and ensuring these individuals are placed in the right roles and developed for future roles
Review capacity and performance management to drive operational excellence
Communicates clear performance expectations for all direct reports and wider team on all aspects of their work and provides appropriate feedback on their performance
Empowers others, delegates effectively and provides support and opportunities for growth
Conducts regular performance reviews with direct reports and takes appropriate action as required
Maintains a positive team environment through an approachable and motivational style, which actively encourages open dialogue
Uses rewards and recognition to reinforce desired results/behaviour
Builds trusts and is a role model to others
Client Management
Manage multiple client relationships across multiple sites and business lines
Key point of contact for the client relating to all experienced hires across UK, Ireland and Hungary and accountable for the service delivery and relationship management for all countries in their portfolio
Troubleshoot any and all arising client or internal issues through to resolution and manage effectively through the RAID report in partnership with the UK & I Operations Manager
Understand key client drivers across portfolio and ensuring the Manpower service is well positioned to deliver against and compliment them
Understand the impact of changes in the macro environment in their client portfolio and how this can impact the overall structure and service of the account
Look to continuously improve the service we offer to our clients
Act as escalation point for our clients and operational stakeholders, using relevant experience(s) to offer efficient solutions to complex service and or commercial problems
SME across RPO, market and industry trends ensuring client has a clear understanding of competitor and market changes
Ensure effective and innovative sourcing strategies are in place to meet the overall recruitment strategy of JLR
Financial and Operational Management
In partnership with the Global Account Director, UK&I Operations Manager and Blue Collar EMEA Account Manager look to continuously improve productivity and drive efficiencies in terms of how we operate both at a team and global account
Fully conversant with key contractual obligations across the client portfolio and in partnership with the UK & I Operations Manager drive efficiencies across the account
In partnership with Hungary Country Manger drive the commercial success of the in country portfolio through effective P&L management and ensuring achievement and/or exceeding budgetary commitments
In partnership with Global Account Director, Country Manager and UK&I Operations Manager support in the creation and content with client quarterly and annual business reviews
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Senior / Principal Recruitment Talent Partner - £60k + OTE
Bristol
| Permanent
| £25000 - £35000 per annum + £60k OTE uncapped, benefits, bonus
Senior / Principal Talent Partner - RPO - £60k + OTEWant to recruit for global, big-name clients? Interested in delivering contracts for exciting, cutting-edge industry projects? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? This is your opportunity to be at the heart of multi-million-pound RPO and MSP contracts. The Centre of Recruiting Excellence (CoRE), part of ManpowerGroup, delivers talent acquisition solutions on behalf of Talent Solutions, Experis and Jefferson Wells. As a Senior/ Principal Talent Partner working on one of our Global IT and Engineering Clients, you will work in what we like to call a '270' role. Think of it as 360, but without the sales. You will have full responsibility for your candidate and client control whilst utilising your Account Management skills to build long lasting relationships.Interested in...? A basic of up to 35k, with an uncapped, achievable OTE of £65k Hybrid Working Flexible hours A fun and friendly environment where you are trusted and supported to deliver Whitelabelled- Appear as a client recruiter to ensure you have full candidate engagement No cold calling or PSLs… Instead, exclusive RPO and MSP assignments Your desk, your results, no daily targets - our staff are empowered and trusted Rich and varied career prospects within ManpowerGroup 33 days' annual leave, including bank holidays - and a day off on your birthdayDo you offer…? At least six months of specialist sourcing experience Are you a Recruiter, Senior or Principal Recruiter? Demonstrable success in engaging/placing passive candidates Skill in using LinkedIn Recruiter and/or other sourcing tools Client relationship building and stakeholder management experience Examples of attracting and placing niche-skillset candidates Experience working to targets, deadlines and/or service agreementsAt CoRE, ManpowerGroup, the future is yours to create. With new clients and projects always afoot, your career will be packed with potential - whether it's in a Team Leader or account management and business partner direction. If you're an ambitious, driven, and an adaptable recruiter, please click apply for immediate consideration
Senior / Principal Recruiter - IT or Engineering- £60k+
Bristol
| Permanent
| £25000 - £35000 per annum + £60k OTE uncapped, benefits, bonus
Senior / Principal Recruiter - IT, Engineering and Finance- £60k+Want to recruit for global, big-name clients? Interested in delivering contracts for exciting, cutting-edge industry projects? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? This is your opportunity to be at the heart of multi-million-pound RPO and MSP contracts. The Centre of Recruiting Excellence (CoRE), part of ManpowerGroup, delivers talent acquisition solutions on behalf of Talent Solutions, Experis and Jefferson Wells. As a Senior/ Principal Talent Partner working on one of our Global IT and Engineering Clients, you will work in what we like to call a '270' role. Think of it as 360, but without the sales. You will have full responsibility for your candidate and client control whilst utilising your Account Management skills to build long lasting relationships.Interested in...? A basic of up to 35k, with an uncapped, achievable OTE of £65k ( Many consultants are making more than this!) Hybrid Working Flexible hours A fun and friendly environment where you are trusted and supported to deliver Whitelabelled- Appear as a client recruiter to ensure you have full candidate engagement No cold calling or PSLs… Instead, exclusive RPO and MSP assignments Your desk, your results, no daily targets - our staff are empowered and trusted Rich and varied career prospects within ManpowerGroup 33 days' annual leave, including bank holidays - and a day off on your birthdayDo you offer…? At least six months of specialist sourcing experience Are you a Recruiter, Senior or Principal Recruiter? Demonstrable success in engaging/placing passive candidates Skill in using LinkedIn Recruiter and/or other sourcing tools Client relationship building and stakeholder management experience Examples of attracting and placing niche-skillset candidates Experience working to targets, deadlines and/or service agreementsAt CoRE, ManpowerGroup, the future is yours to create. With new clients and projects always afoot, your career will be packed with potential - whether it's in a Team Leader or account management and business partner direction. If you're an ambitious, driven, and an adaptable recruiter, please click apply for immediate consideration
Senior Technical Delivery Recruiter
Bristol
| Permanent
| plus commission plus benefits
Recruitment Consultant - CoRE, ManpowerGroupBasic salary £22,000 - £33,000Hybrid work - 2 office trips per week in Bristol Want to recruit for global, big-name clients? Interested in delivering contracts for exciting, cutting-edge industry projects? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? This is your opportunity to be at the heart of multi-million-pound RPO contracts. The Centre of Recruiting Excellence (CoRE), part of ManpowerGroup, delivers talent acquisition solutions on behalf of Talent Solutions, Experis and Jefferson Wells. This isn't another ordinary recruitment role: you don't have to choose between full-on candidate resourcing or 360-recruitment. Business development is not required. Interested in...? Earning serious money - AND having a healthy work-life balanceNo cold calling or PSLs… Instead, an exclusive RPO assignmentA ready-made client portfolio packed with global industry big hittersLeading the recruitment service delivery for multi-million-pound SLAsAssisting the journey of cutting-edge IT and engineering projectsHybrid working - office and home; early/late starts and finishes to suit youYour desk, your results, no daily targets - our staff are empowered and trustedRich and varied career prospects within the Manpower Group32 days annual leave, including bank holidays - and a day off on your birthday Why us…? At CoRE, you can focus your time and skills on collaborative recruitment journeys inclusive of hiring manager consultations, business partner liaison, and tailored proactive sourcing. Here, you can build lasting relationships and become a true recruitment partner. Combine your knack for modern networking with your ability to proactively identify and place top talent. Do you offer…? At least a year of specialist sourcing experience within a technical marketDemonstrable success in engaging/placing passive candidatesSkill in using LinkedIn Recruiter and/or other sourcing toolsClient relationship building and stakeholder management experienceExamples of attracting and placing niche-skillset candidatesExperience working to targets, deadlines and/or service agreements At CoRE, ManpowerGroup, the future is yours to create. With new clients and projects always afoot, your career will be packed with potential - whether it's in a Team Leader or account management and business partner direction. If you're an ambitious, driven, and an adaptable recruiter, we look forward to hearing from you.
Senior Technical Delivery Recruiter
Bristol
| Permanent
| plus commission plus benefits
Recruitment Consultant - CoRE, ManpowerGroupBasic salary £22,000 - £33,000Hybrid work - 2 office trips per week in Bristol Want to recruit for global, big-name clients? Interested in delivering contracts for exciting, cutting-edge industry projects? Skilled in managing recruitment lifecycles for both clients and candidates - from vacancy release right through to job offer stage? This is your opportunity to be at the heart of multi-million-pound RPO contracts. The Centre of Recruiting Excellence (CoRE), part of ManpowerGroup, delivers talent acquisition solutions on behalf of Talent Solutions, Experis and Jefferson Wells. This isn't another ordinary recruitment role: you don't have to choose between full-on candidate resourcing or 360-recruitment. Business development is not required. Interested in...? Earning serious money - AND having a healthy work-life balanceNo cold calling or PSLs… Instead, an exclusive RPO assignmentA ready-made client portfolio packed with global industry big hittersLeading the recruitment service delivery for multi-million-pound SLAsAssisting the journey of cutting-edge IT and engineering projectsHybrid working - office and home; early/late starts and finishes to suit youYour desk, your results, no daily targets - our staff are empowered and trustedRich and varied career prospects within the Manpower Group32 days annual leave, including bank holidays - and a day off on your birthday Why us…? At CoRE, you can focus your time and skills on collaborative recruitment journeys inclusive of hiring manager consultations, business partner liaison, and tailored proactive sourcing. Here, you can build lasting relationships and become a true recruitment partner. Combine your knack for modern networking with your ability to proactively identify and place top talent. Do you offer…? At least a year of specialist sourcing experience within a technical marketDemonstrable success in engaging/placing passive candidatesSkill in using LinkedIn Recruiter and/or other sourcing toolsClient relationship building and stakeholder management experienceExamples of attracting and placing niche-skillset candidatesExperience working to targets, deadlines and/or service agreements At CoRE, ManpowerGroup, the future is yours to create. With new clients and projects always afoot, your career will be packed with potential - whether it's in a Team Leader or account management and business partner direction. If you're an ambitious, driven, and an adaptable recruiter, we look forward to hearing from you.
Senior Recruitment Account Manager - IT/MSP
Sheffield
| Permanent
| £55000 - £60000 per annum + Plus Bonus and Hybrid Working
Talent Solutions - Triage Senior Recruitment Account Manager IT/MSP Hybrid working model - Sheffield As our next Senior Recruitment Account Manager, you'll provide alternative resourcing solutions to the client where cost, quality and efficiency are of the utmost importance. Your focus is on service efficiency, understanding the best routes to market for the talent our hiring managers need, and you will have a good understanding of service offerings such as statements of work, and optimising service efficiency. This is your opportunity to drive the success of a high-profile multi-million-pound MSP contract with a global industry leader. Signed last May, this is a secure and dynamic long-term contract with huge potential for additional functions, projects, and international expansion. With implementation completed, you'll be joining at the ideal time. What happens next is really exciting…, and that's where you come in. What we're looking for: Strong recent experience as an Account Manager within the Tech or IT sectorAdditional MSP experience would be idealProven knowledge of being a subject matter expert within the IT/Tech sectorExperience track record of working with a Vendor Management SystemCommercial awareness: the ability to strategically interpret and make decisions on workloads, costings, and revenue efficiencyProficient and confident in the use of Microsoft programs - both to create and deliver presentations, and to work from Excel You will be responsible for overseeing the planning and resolution of significant projects that will impact the client's strategic direction. No two days are the same. You need to be adaptable and someone who takes ownership of problems and takes personal pride in fixing issues and earning client recognition. Working with global, big-name clients and delivering specialist projects across multiple industries, Talent Solutions has no limits in terms of size, scope, and potential. We are always striving for new specialisms and growth opportunities. At Talent Solutions, you'll find a big-name employer and a family feel; we're a collaborative team with a strong culture of looking after our people. Succession is taken seriously and there will be excellent career prospects both within and around this role. Your Future… Managing a large, global client relationship under an MSP contractDriving the success of a multi-million-pound contract with huge growth potentialHybrid working; complete flexibility on office and/or home-based workAccess to Talent Solutions unique technologies and data systemsAdapting from individual contribution to overarching the staff who are taking on roles, shortlisting, and filling positions when requiredEngaging with senior stakeholders at clients on hiring needs and forecastingHandling any challenges, ensuring our teams are fulfilling requirements, and resolving issuesUpholding performance, and client satisfactionIdentifying opportunities to improve efficiency and develop service options Clients need to be agile and innovative to survive in an unpredictable world. Talent Solutions and Talent Solutions Right Management help them meet every challenge, addressing their complex workforce needs. Together, our teams are able to offer everything from Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions to world-class talent management. With operations on a global scale, our opportunities can match your ambitions - and take you far beyond. If you're an ambitious, driven, and adaptable person, we look forward to hearing from you.
Recruitment Team Lead/Manager
Brighton
| Permanent
| £35000 - £50000 per annum + Plus Bonus and Car Allowance
Recruitment Team Lead (OTE £55k+) or Manager (OTE £65k+) - Brighton UK Job PurposeAs a Team Leader within Brook Street Social Care you will be given the opportunity to develop your skills through extensive recruitment training and managerial/mentoring support to ensure that you maximise not only your abilities but also the market opportunities. Brook Street Social Care thrives on people who are passionate about recruitment, market knowledge and being the best at what they do! Key ResponsibilitiesSales LeadershipYou'll have the exciting responsibility of heading up our new recruitment team/office, using your industry specialist knowledge to upskill and provide ongoing support to the team to ensure financial targets are met.As a people focused leader, you will ensure the team have the knowledge and skills required to carry out their day to day roles. This will include running training sessions, ongoing coaching, providing day to day mentoring and on the shoulder support and running team meetings.As a true Subject Matter Expert in your market, you will continue to develop your understanding of client companies, their industry, what they do, their projects, their strategies and their work culture and environment.You will encourage company best practice, drive system usage and report real time data led insights to senior management to drive strategic decision making.Leading by example, you will be managing your own desk and billing with your own clients alongside your team. Business DevelopmentDeveloping business with both new clients through networking and other business development activities.Ensuring that as you grow the existing client base, it is being kept up to date and that an effective strategy for lapsed clients is implemented.Supporting other consultants in client meetings and presentations to ensure the client experience and engagementBeing a true solution led sales expert, bringing to life a wide range of other products and services from the wider Manpower Group, and selling these as appropriate, including cross border services, consulting services, project-based services, and academy services.Building networks and growing relationships within the wider ManpowerGroup family to enable more effective cross selling, further widening our client base through existing cross-company relationships.Interested in…?Recruitment and a lot of money!?Representing a high street brand steeped in history and ethical awarenessA personable, family-like team environment with a boutique, entrepreneurial feelHuge career development potential within the broader ManpowerGroupHelping Brook Street to further establish its historic reputation in the field of permanent positionsProfit targets and incentives, such as vouchers, in addition to bonus and salaryLearning opportunities through coaching, project, and online courses25 days holiday (including your birthday - rising to 28 days) - Purchase up to 5 additional daysEnhanced company sickness pay - Enhanced maternity and paternity payEmployer enhanced pension schemePrivate medical and dental allowanceFlexible benefits scheme What are we looking for?Senior recruitment experienceA full understanding of the full 360 recruitment lifecycleSupervisory/Leadership/Mentor ship experienceNaturally organised and good at organising and inspiring othersDemonstrable experience in business development and subsequently developing long-term commercial relationshipsThe ability to lead in a professional and responsible manner within an autonomous environmentAbility to understand client pains and solution sell services directly relevant to solving those pains Our CommitmentAt ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Disability ConfidentManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment. Mental WellbeingAs an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce. Reasonable AdjustmentsIf you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner. Please click apply for immediate consideration
Area Manager - Recruitment - OTE £80k - £100k+
City of London
| Permanent
| £45000 - £55000 per annum + Plus Car Allowance and Bonus
Area Manager - Recruitment - OTE £80k - £100k+ We are looking for an experienced Head of Region, based in London to drive the recruitment performance and deliver profitability, by managing the London specialist teams. The Head of Region role is ideal for someone with previous commercial recruitment experience within agency, as well as people management experience.Reporting to: Operations DirectorCore ResponsibilitiesDeliver, contribute and support corporate policies and strategiesEnsure team adhere to Quality standardsInitiate and implement and follow through innovations and changes to the region taking into account a changing market.Effective management of personal time planning and organisation to ensure region is covered effectively.Generate new ideas when tackling situations and making improvements to the business, exchanging these ideas with senior management throughout the company.Ensure the effective implementation and follow through of new projects or initiatives designed to improve business efficiencies and effectiveness.New BusinessDevelop and deliver a planned strategy for resourcing new business in a competitive environmentEnsure branch staff achieve sales targets within corporate expectationsInitiate and manage the proposal and tender process.Have a clear personal ownership and responsibility of GP target and delivery for new business acquisitionProduce and deliver written and verbal presentations to clientsMarket and research projects to identify new business.Maximising Sales with Existing ClientsDevelop and deliver planned strategy for retaining key accounts in core business areasMaintain regular contact with key clients to ensure full business potential is realised. Have a clear plan of action/GP targets to achieveIn the event of a Key account issue/challenge prepare and deliver a plan of action/recovery.Monitor the quality of service to key clients to reduce vulnerability to competitor activity.Ensure appropriate resources are availableTraining & DevelopmentDevelop individual skills for existing and future needs of the business, promoting self-development.Ensure team at all levels are developed to achieve their maximum potential whilst also coaching them to build awareness of the strengths and development needs of their consultants utilising corporate resources.Maintain regular reviews to evaluative the effectiveness of training and support delivered.Agree challenging performance objectives and measures, providing regular coaching, feedback and honest assessment on achievement and taking timely action when appropriate.Deliver and be involved in the corporate induction program at regular intervals throughout the year.Ensure Succession Plans are in place for key members of staff across the region.Compliance, Legal & HRHave a thorough understanding of current legislation and company TOB's.Support and train Perm Managers and consultants ensuring compliance is adhered to at all times.Complying with promoting and having a thorough understanding of the Company's Business Ethics and Standards of Excellence.Financial ResultsInterpret, prepare and present financial information to prepare accurate forecasts, targets and results e.g. sales forecasts and cost analysis for annual business plan.Manage weekly performance of division through analysis of figures and deliver and follow up weekly action plan and review of monthly forecasts.Actively monitor and action appropriate cost controls to meet budgetary requirements.Manage staff headcount to ensure maximum efficiency and productivity in line with company targets.Monitor and communicate policies on pricing and have knowledge and be able to deliver complex pricing models to your customers.Ensure company's margin policy is managed and delivered to maximise margin potential on both temporary and permanent business within your region.Identify, communicate and action areas likely to affect operational profitability.Manage and take ownership for profitability at all levels within your region e.g., trigger points for extra headcount.Determine and communicate expected branch and individual performance, setting appropriate targets using appropriate motivation and incentives to exceed business goals and enhance teamwork.Effectively manage regional budgetsStaff Management & RetentionManage and take appropriate action to reduce staff turnover.Manage staffing levels at agreed budget and recruit in a timely manner to maximise efficiency and productivity, ensuring an up to date talent pool and pipeline of consultants is available.Ensure branches are staffed at appropriate levels and that suitable training and development is supplied to meet business needs.Conduct recruitment and selection interviews in line with company policy and develop Branch Managers recruitment technique.Adhere to HR processes, ensuring they are carried out in a timely manner e.g. web leavers/offer, exit interviews, disciplinary hearings, absence management.Delivery of Exceptional Customer ServiceManage and respond to client and candidate requirements, queries and complaints in a timely and professional manner and within corporate guidelines.Maintain and promote the delivery of a superior service for all clients and candidates. Making a positive first impression.Monitor pay and salary within the local market place to ensure competitive advantage.Demonstrate high level understanding and knowledge of the recruitment industry, and client's businesses. Please click apply to be considered!
Area Manager - Recruitment - OTE £80k - £100k+
City of London
| Permanent
| £45000 - £55000 per annum + Plus Car Allowance and Bonus
Area Manager - Recruitment - OTE £80k - £100k+ We are looking for an experienced Head of Region, based in London to drive the recruitment performance and deliver profitability, by managing the London specialist teams. The Head of Region role is ideal for someone with previous commercial recruitment experience within agency, as well as people management experience.Reporting to: Operations DirectorCore ResponsibilitiesDeliver, contribute and support corporate policies and strategiesEnsure team adhere to Quality standardsInitiate and implement and follow through innovations and changes to the region taking into account a changing market.Effective management of personal time planning and organisation to ensure region is covered effectively.Generate new ideas when tackling situations and making improvements to the business, exchanging these ideas with senior management throughout the company.Ensure the effective implementation and follow through of new projects or initiatives designed to improve business efficiencies and effectiveness.New BusinessDevelop and deliver a planned strategy for resourcing new business in a competitive environmentEnsure branch staff achieve sales targets within corporate expectationsInitiate and manage the proposal and tender process.Have a clear personal ownership and responsibility of GP target and delivery for new business acquisitionProduce and deliver written and verbal presentations to clientsMarket and research projects to identify new business.Maximising Sales with Existing ClientsDevelop and deliver planned strategy for retaining key accounts in core business areasMaintain regular contact with key clients to ensure full business potential is realised. Have a clear plan of action/GP targets to achieveIn the event of a Key account issue/challenge prepare and deliver a plan of action/recovery.Monitor the quality of service to key clients to reduce vulnerability to competitor activity.Ensure appropriate resources are availableTraining & DevelopmentDevelop individual skills for existing and future needs of the business, promoting self-development.Ensure team at all levels are developed to achieve their maximum potential whilst also coaching them to build awareness of the strengths and development needs of their consultants utilising corporate resources.Maintain regular reviews to evaluative the effectiveness of training and support delivered.Agree challenging performance objectives and measures, providing regular coaching, feedback and honest assessment on achievement and taking timely action when appropriate.Deliver and be involved in the corporate induction program at regular intervals throughout the year.Ensure Succession Plans are in place for key members of staff across the region.Compliance, Legal & HRHave a thorough understanding of current legislation and company TOB's.Support and train Perm Managers and consultants ensuring compliance is adhered to at all times.Complying with promoting and having a thorough understanding of the Company's Business Ethics and Standards of Excellence.Financial ResultsInterpret, prepare and present financial information to prepare accurate forecasts, targets and results e.g. sales forecasts and cost analysis for annual business plan.Manage weekly performance of division through analysis of figures and deliver and follow up weekly action plan and review of monthly forecasts.Actively monitor and action appropriate cost controls to meet budgetary requirements.Manage staff headcount to ensure maximum efficiency and productivity in line with company targets.Monitor and communicate policies on pricing and have knowledge and be able to deliver complex pricing models to your customers.Ensure company's margin policy is managed and delivered to maximise margin potential on both temporary and permanent business within your region.Identify, communicate and action areas likely to affect operational profitability.Manage and take ownership for profitability at all levels within your region e.g., trigger points for extra headcount.Determine and communicate expected branch and individual performance, setting appropriate targets using appropriate motivation and incentives to exceed business goals and enhance teamwork.Effectively manage regional budgetsStaff Management & RetentionManage and take appropriate action to reduce staff turnover.Manage staffing levels at agreed budget and recruit in a timely manner to maximise efficiency and productivity, ensuring an up to date talent pool and pipeline of consultants is available.Ensure branches are staffed at appropriate levels and that suitable training and development is supplied to meet business needs.Conduct recruitment and selection interviews in line with company policy and develop Branch Managers recruitment technique.Adhere to HR processes, ensuring they are carried out in a timely manner e.g. web leavers/offer, exit interviews, disciplinary hearings, absence management.Delivery of Exceptional Customer ServiceManage and respond to client and candidate requirements, queries and complaints in a timely and professional manner and within corporate guidelines.Maintain and promote the delivery of a superior service for all clients and candidates. Making a positive first impression.Monitor pay and salary within the local market place to ensure competitive advantage.Demonstrate high level understanding and knowledge of the recruitment industry, and client's businesses. Please click apply to be considered!
Recruitment Operations Manager
Sheffield
| Permanent
| £40000 - £45000 per annum
Sector Recruitment Manager | Manpower Engineering - Telecomms | SheffieldJOB PURPOSE As a Sector Manager within Manpower Engineering, you'll be expected to develop your abilities to a senior level and maximise market opportunities. Working within a robust candidate and client network you will be responsible for building and maintaining a strong and visible brand within the Telecomms market - positioning Manpower as the true go to specialist. Leading by example for both revenue generation and behaviours you will set the standard for more junior consultants and help others to achieve their goals through mentoring and coaching. The Sector Manager will be responsible for their own billings, as well as leading others to deliver the highest levels of performance excellence to support them in dominating their specialist markets.KEY RESPONSIBILITIES * Establish yourself as a market expert within your field and build a (Client / High level Candidate) network that reflects this.* Drive the Manpower Engineering Telecomms business into a higher value space.* Ensuring a right-first-time approach to all matters of permanent process and contractor compliance for yourself and team. Conducting regular internal audits to ensure every contractor, (Ltd, Umbrella, CIS or PAYE) is fully compliant before being placed on site.* Proactively build your profile and personal brand on social channels including LinkedIn and be able to evidence regular postings/information sharing.* Source candidates for your vacancies using the available tools including (but not limited to) Bullhorn CRM system, LinkedIn, referrals, CV Search job boards and your own professional network / market map.* Generate new client relationships through a variety of methods including Calls, Emails, Referrals, Marketing Campaigns and by attending meetings and conferences where applicable.* Meet or exceed team and own revenue targets through both new and existing clients.* Offer a 360 sales solution to your client to show end to end client engagement and satisfaction.* Use sales, business development, marketing techniques and networking to attract business from client companies.* Report weekly successes, difficulties and market movements to management and attend regular meetings to discuss growth and development with your peer group.* Use market data and insights to approach clients in a challenger sales manner with a high level of service and added value.* Represent the company and brand as a subject matter and market expert on face-to-face client meetings and presentations.* Post and create content aligned to your specialist market to develop your personal brand and grow market presence.* Coach more junior consultants showing consistency in behaviours and levels of performance against targets. SUCCESS MEASURES * Min £120,000 GP per year own billing.* Ensuring each team member achieves their own GP targets (based on their bespoke career level).* KPI target of minimum 18% / £6000 permanent fees. Working towards minimum contractor timesheet values of £250 per week.* Meeting activity targets agreed with your manager.* Setting revenue and behavioural standards for your team.* Securing consistent new business for yourself and colleagues.* Complete successful presentations on your engineering specialism.* Take accountability for and be able to evidence examples of on-going self-learning and development.* Accurate financial forecasting and awareness of ROI indicators.* Adoption of the CRM system.KEY LEADERSHIP SUCCESS MODEL FACTORS Drive Operational Excellence - Consistently hitting revenue and activity targets to set the standards for the team. Demonstrate the behaviours required to achieve your revenue and activity targets in line with promotion criteria goals and agreed expectations, including self-motivation, learnability and a high level of resilience. Be able to evidence new business wins and longer-term client relationships. Actively seek learning opportunities to accelerate your performance and work with your manager to identify key development areas creating action plans and deliverables for yourself during the process. Be prepared to hold others to account in the interests of collective quality standards.Collaborate to Win - Builds relationships and coaches others within the team to win. Show best practise in your candidate and client approach, gaining testimonials and repeat business through good process and consistency. Give direction to more junior consultants around key target clients and market strategies. Support them to achieve their GP targets. Work in collaboration with others in your geographical area to target key clients and create strategic plans for business development. Use your existing network to leverage new relationships and build on existing relationships to secure new business for yourself and colleagues.Coach and Grow Talent - Unleashing Human Potential requires leaders who focus on developing people's skills, knowledge and abilities which - beyond enabling high performance - contributes to building a strong and diverse talent pool.Create a Culture of Accountability - Demonstrate how the self-learning you have undertaken has benefited your career and helped you reach your current position. Approach your market with growth mindset to ensure continued evolution of your candidate and client relationships and your overall market approach. Continue to be courageous and curious enough to try out new ways of creating and developing your own personal brand, through social media, external client testimonials and internal colleague's feedback. Consistently strive to be an example of quality standards and be able to demonstrate how you have supported or challenged others to meet them.