Reporting to the Global Account Director, the EMEA RPO Talent Acquisition Manager will take full accountability for driving the Talent Acquisition Delivery Team across multiple locations and geographies. The role holder will ensure innovative and creative sourcing strategies are in place to support key client critical skills and recruitment strategies in addition to driving consistency and high standards across the Core Source and Screen team.
The role holder will drive key client and stakeholder engagement plans ensuring that the Talent Acquisition Managers and Partners are facing off to the right clients and that the key ownership of relationships are managed effectively to support the overall delivery of the account.
In this role the role holder will also have key senior stakeholder relationships and set key meetings to review the recruitment delivery, forecast and demand plans in addition to gaining full insight of each business functions people strategy whilst partnering with the HRBP's and Organisation
Manager's to ensure knowledge is being shared and updates are captured appropriately
Key Requirements
- Proven Experience leading multiregional RPO or in-house Recruitment Teams
- RPO SME with a diverse RPO program and client background across multiple industries and disciplines with a key focus on professional hiring
- Proven experience of managing a high performing team through effective coaching, people management and leadership
- Experience of senior level stakeholder relationship and management Experience of devising strategies in line with client expectations to deliver against business or talent acquisition strategic objectives
- Ability to coach and develop senior managers and teams across multiple sites and geographies
- Commercial aptitude; pricing, contracts, service levels
- Negotiation skills; service levels, process and technology changes
- Advisory/consultative skills; ability to influence, manage expectations
- Market knowledge; to be well informed of recruitment trends and be able to bring challenge and innovation based upon market intelligence
Role Responsibilities
People Management
- Manage, coach and mentor Talent Acquisition Manager's to foster a culture of strong leadership and service delivery whilst driving effective, flexible recruitment processes that meets the needs of the ,client
- Promote a culture of development within all accounts in own area that promotes internal mobility and a strong focus on career development whilst continuing to drive a market leading service for clients and supports the team with identifying talent and ensuring these individuals are placed in the right roles and developed for future roles
- Review capacity and performance management to drive operational excellence
- Communicates clear performance expectations for all direct reports and wider team on all aspects of their work and provides appropriate feedback on their performance
- Empowers others, delegates effectively and provides support and opportunities for growth
- Conducts regular performance reviews with direct reports and takes appropriate action as required
- Maintains a positive team environment through an approachable and motivational style, which actively encourages open dialogue
- Uses rewards and recognition to reinforce desired results/behaviour
- Builds trusts and is a role model to others
Client Management
- Manage multiple client relationships across multiple sites and business lines
- Key point of contact for the client relating to all experienced hires across UK, Ireland and Hungary and accountable for the service delivery and relationship management for all countries in their portfolio
- Troubleshoot any and all arising client or internal issues through to resolution and manage effectively through the RAID report in partnership with the UK & I Operations Manager
- Understand key client drivers across portfolio and ensuring the Manpower service is well positioned to deliver against and compliment them
- Understand the impact of changes in the macro environment in their client portfolio and how this can impact the overall structure and service of the account
- Look to continuously improve the service we offer to our clients
- Act as escalation point for our clients and operational stakeholders, using relevant experience(s) to offer efficient solutions to complex service and or commercial problems
- SME across RPO, market and industry trends ensuring client has a clear understanding of competitor and market changes
- Ensure effective and innovative sourcing strategies are in place to meet the overall recruitment strategy of JLR
Financial and Operational Management
- In partnership with the Global Account Director, UK&I Operations Manager and Blue Collar EMEA Account Manager look to continuously improve productivity and drive efficiencies in terms of how we operate both at a team and global account
- Fully conversant with key contractual obligations across the client portfolio and in partnership with the UK & I Operations Manager drive efficiencies across the account
- In partnership with Hungary Country Manger drive the commercial success of the in country portfolio through effective P&L management and ensuring achievement and/or exceeding budgetary commitments
- In partnership with Global Account Director, Country Manager and UK&I Operations Manager support in the creation and content with client quarterly and annual business reviews
