Account Director

Client Services Manager

Client Services ManagerReporting into the Director of Strategic AccountsFlexible on location (Frequent travel is required for the position, with local office attendance) About ExperisExperis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services.A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing.The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key ResponsibilitiesNew business generationIdentify, target, and engage prospects within your industry focus.Generate leads through proactive outbound activity, including calls, digital outreach.Secure and prepare high-quality client meetings. Solution-led client engagementConduct needs analysis to uncover client challenges and priorities.Apply challenger sales and solution selling methodologies.Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline managementBuild and maintain a healthy pipeline, while also managing your pipeline hygiene.Manage deals through all sales stages to close.Collaborate with technical SMEs and support teams. Collaboration & market insightUnderstand and utilise the value of data led sales targeting (either self-generated or received)Share market intelligence and competitor insights.Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills RequiredB2B new business sales (hunter role).Proven record in achieving/exceeding sales targets.Experience selling MSP/PSL/payroll or recruitment services.Strong commercial management skills.High-energy, self-motivated, and KPI-driven.Stakeholder mapping skills; confident at engaging senior decision-makers.Strong CRM hygiene behaviours.Excellent proficiency in English (working language). PreferredKnowledge of tech-enabled market.Understanding of HR services such as direct recruitment and staffing solutions.Familiarity with digital or Tech-enabled service delivery models.Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Account Manager

Part-Time Account Manager - Key Client Previous Recruitment experience is ESSENTIALLocation: Ashford (Hybrid, onsite with client once a week)Hours: Part-time - 5 hours per day (Monday-Friday) Our AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges. About the RoleWe are looking for an experienced and proactive Account Manager to take ownership of one of our most important and prestigious clients, based in Ashford. This is a fantastic opportunity to partner with a market-leading organisation that is well-regarded locally and offers a supportive environment to recruit for. As the dedicated Account Manager, you will be the face of Manpower onsite, ensuring a seamless recruitment service across both temporary and permanent staffing needs. This is a key role that requires strong stakeholder management, excellent organisational skills, and the ability to build long-term relationships with both clients and candidates. Key Responsibilities:Act as the primary point of contact for all recruitment-related enquiries, representing Manpower professionally onsite.Manage the end-to-end recruitment process for both temporary and permanent positions.Conduct weekly reporting and ensure accuracy using advanced Excel skills.Hold monthly review meetings with client stakeholders and onsite staff.Carry out regular compliance and audit checks, ensuring all standards are met.Stay up to date with the local candidate market, proactively sourcing talent and maintaining strong pipelines.Monitor competitors and identify opportunities to spec in suitable candidates to meet business needs.Provide forward-thinking, innovative recruitment solutions to support the client's growth and success. About You:Previous recruitment experience is essential - onsite account management experience highly desirable.Strong relationship-building and communication skills.Excellent organisational ability with a proactive and forward-thinking approach.Advanced skills in Excel (reporting and data management).Able to work independently while being a trusted extension of our client's team. What We Offer:Part-time hours: 5 hours per day, Monday to Friday - perfect for work-life balance.The opportunity to work with a number one client in the area, with a genuinely positive and collaborative culture.The chance to make a real impact, managing one of Manpower's most valued client partnerships. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

On-Site Client Account Manager - Leeds

On-site Client Account Manager - Leeds Salary: Competitive + Quarterly Bonus + Car Allowance Work Type: Full-time, On-site Ready to lead, inspire, and make an impact?Join ManpowerGroup, a global leader in workforce solutions, and take the reins of a high-performing team delivering excellence to our clients in a fast-paced, dynamic environment.Why This Role?As an On-site Client Account Manager, you'll be the driving force behind a team of consultants, ensuring exceptional service delivery to our exclusive long-standing, trusted clients. You'll lead with purpose, develop strong relationships, and shape the future of workforce solutions in your sector.Key ResponsibilitiesLead and develop a team of consultants, driving performance and engagementBuild and grow client relationships, identifying opportunities and staying ahead of competitorsChampion continuous improvement and operational excellenceDeliver strategic workforce programmes including Mypath and AcademiesPresent insights and data to senior stakeholders, influencing decisionsEnsure a positive experience for our associates, aligned with our Associate CharterCollaborate across departments to share best practices and drive innovationWhat You'll BringProven leadership and team management experienceStrong commercial acumen and client relationship skillsConfidence in presenting to senior stakeholdersHigh learnability and adaptability in a fast-changing environmentExperience in recruitment, HR, or workforce solutionsKnowledge of business improvement methods and project management (desirable)A passion for people, performance, and progressWhat's In It For YouCompetitive salary with quarterly bonusesCar allowance24 days' holiday (rising to 27) plus your birthday off and the option to buy morePrivate medical, dental, and wellbeing benefitsPension scheme with increasing contributionsEarly finish Fridays, volunteering days, and exclusive discountsA supportive, inclusive culture where your growth mattersAbout ManpowerGroupWe're a family of brands united by a shared ambition: to help people and businesses win in the changing world of work. Join us and be part of a purpose-driven organisation that values innovation, collaboration, and excellence.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

RPO Account Coordinator - 12 Month FTC

RPO Account Co-ordinator - 12 Month FTCLocation: Remote (UK-based only) Salary: Competitive + Quarterly Bonus Make an Impact in RecruitmentJoin Talent Solutions, a global leader in workforce strategies, where people are at the heart of everything we do. As our new RPO Account Co-ordinator, you'll play a vital role in supporting our Recruitment Business Partners and ensuring a seamless hiring experience for candidates and clients alike.Key Responsibilities:Support the candidate referral programmeProvide end-to-end recruitment administrationCreate and release roles via our VMS systemPost job adverts internally and externallySchedule interviews and coordinate logisticsManage the central recruitment mailbox and respond to queriesProduce ad hoc reports and update systems as neededWhat We're Looking For:Proven experience in administration and coordinationIdeally, some recruitment experienceStrong Microsoft Office skills, especially ExcelExcellent attention to detail and organisational skillsAbility to multitask and meet deadlines under pressureA proactive, can-do attitude with strong communication skillsResilience and adaptability in a fast-paced environmentWhat You'll Receive:Competitive pay with quarterly bonuses24 days' holiday (rising to 27), plus your birthday off and the option to buy morePension scheme with increasing contributionsHealth and wellbeing benefits including private medical, dental, gym memberships and moreFamily-friendly policies and Employee Assistance ProgrammeAdditional perks including early finish Fridays, volunteering days, and discounts via Tastecard and ManpowerGroup RewardsAbout UsAt Talent Solutions, we don't just fill roles-we shape futures. As a trusted partner in RPO and MSP delivery, we help clients navigate change with tailored workforce strategies. Proudly recognised as one of the world's most ethical companies for 16 consecutive years, we champion integrity, inclusion, and innovation.We welcome applicants from all backgrounds and are proud to be a Disability Confident Employer. We're happy to discuss flexible working options because we believe in making work, work for everyone.Ready to shape the future with us? Apply now and become part of a team that truly understands people.Please note: We can only consider candidates currently residing in the UK.

Talent Community Manager

Talent Community ManagerHybrid - Altrincham (office attendance Wednesday and Thursday)We're looking for a proactive and detail-oriented Talent Community Manager to join our team supporting one of our strategic clients. This role is ideal for someone with a passion for talent engagement, data accuracy, and community building. You'll be the engine behind our dedicated recruitment team ensuring we have a ready-to-go pool of skilled professionals as well as proactively sourcing in demand talent. Key ResponsibilitiesMaintain, grow & nurture the contractor community in line with client growth metrics in line with Experis & clients strategy.Ensure accurate and up-to-date contractor profiles, including skills, availability, and preferences.Segment and manage talent pools aligned to business needs.Proactively source and engage candidates, including former associates, for future opportunities.Conduct reference checks and add validated candidates to relevant talent pools.Support redeployment strategies by identifying and engaging with associates.Work closely with the Team Lead to deliver high-quality shortlists for open roles.Partner with recruiters and account managers to align talent pools with upcoming demand.Ensure data integrity and consistency across internal platform.Track and report on talent pool metrics, engagement levels, and conversion rates.Maintain coding standards and process compliance within the CRM.Generate a minimum of 10 qualified leads per month from the contractor community.Maintain and improve Net Promoter Score, aiming to exceed the industry standard of 34 through exceptional candidate engagement and experience. What We're Looking ForPrevious research and talent pool management experience.Experience working in the recruitment industry.Strong attention to detail and a methodical approach to tasks.Good communication and organisational skills.Comfortable using digital tools and learning new systems.A proactive mindset with the ability to work independently and as part of a team.Detail-oriented with a passion for data accuracy and process improvement. Why Join Us?Be part of a high-impact team supporting a global client.Hybrid working model with flexibility.Access to training and development in recruitment tech and talent engagement.Opportunity to shape and grow a strategic talent community. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Candidate Care Representative - 12 Month FTC

Candidate Care Representative - 12 Month FTCLocation: Altrincham - Hybrid About the Role: We're looking for a proactive and people-focused Candidate Care Representative to join our team on a 12-month fixed-term contract. You'll be the first point of contact for candidates placed through Experis, ensuring they receive a seamless, professional, and supportive experience throughout their assignment.This role is all about delivering a best-in-class service, managing contract administration, resolving queries, and building trusted relationships with candidates and internal teams.Key Responsibilities:Candidate Experience & Relationship ManagementAct as the primary contact for candidates from day one of their assignment.Communicate key processes (e.g. payment, compliance, benefits) clearly and effectively.Promote the benefits of working with Experis.Resolve candidate queries with empathy and efficiency.Contract & Compliance AdministrationManage contract paperwork: new contracts, extensions, amendments, terminations.Ensure all compliance documentation meets Experis and client standards.Understand and apply client-specific requirements (e.g. clauses, expenses, overtime)Reporting & SystemsMaintain accurate candidate records across Experis and client systems.Update trackers and generate reports as needed.Ensure all communications and actions are properly logged.Business Development SupportAttend candidate/client meetings when required.Identify leads and opportunities through candidate interactions.Support wider team initiatives and workload as needed.What We're Looking For:Qualifications & ExperienceA-Levels or degree-level qualificationBackground in customer service or candidate-facing rolesSkills & AttributesStrong communication and relationship-building skillsConfident handling sensitive or complex situations professionallyExcellent time management and organisational skillsProficient in MS Office (Word, Excel, PowerPoint, Outlook)Basic negotiation skills and commercial awarenessResilient, adaptable, and motivated to succeed.What You'll Receive:Competitive pay with quarterly bonuses24 days' holiday, plus your birthday offPension scheme with increasing contributionsHealth and wellbeing benefits including private medical, dental, gym memberships and more.Family-friendly policies and Employee Assistance ProgrammeAdditional perks including early finish Fridays, volunteering days, and discounts via Tastecard and ManpowerGroup RewardsOur Mindset & Culture:We're committed to putting candidates first, helping them succeed today and preparing them for tomorrow. We value authenticity, expertise, and accountability, and we're always looking for what's next. If you're passionate about delivering exceptional service and building meaningful connections, we'd love to hear from you.ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Please note: We can only consider candidates currently residing in the UK.

Client Business Partner

Job Title: Client Business PartnerLocation: Slough - Hybrid, 3 days minimum on site with the ClientSalary: Competitive with quarterly bonusAbout the Role:To be responsible for the successful delivery of contingent worker services - managing vacancies through the full recruitment process from vacancy approval through to contingent worker on boarding. The Client Business Partner will be responsible for working closely with theManpower recruiters and a small PSL of suppliers and building relationships with the Client Talent team and key Hiring Managers (HMs).Why Join Us?Joining Talent Solutions means becoming part of an organisation that truly values its people. As a global leader in RPO and MSP delivery, we're more than just a workforce solutions provider-we genuinely understand what makes people tick.Key Responsibilities:Relationship Management & Strategic Direction:Provide guidance to the HM on the recruitment process, sourcing options and VMS processProvide training to the HM and Manpower teams on the VMS tool and MSP processesBuild strong relationships with key stakeholders to offer advice and support around process, market insights, routes to market and recruitment best practice.Keep managers informed on the progress of their vacanciesWork closely with the Manpower recruitment team and a small number of PSL suppliers (as required)Provide regular reports, updates and market information to hiring managers.Monitor and manage roles through the recruitment process in accordance with KPI or SLAs, resolving issues to meet KPIs and flagging to the Client Manager where neededAttend meetings as required with the Client and build a rapport through face-to-face interactionBe a trusted recruitment advisor to both HMs and the Client Talent teamIdentify opportunities through Hiring Manager conversations for additional MPG service lines.Process Management & Operational Effectiveness:Train the HMs and Manpower recruitment team in Beeline and other MSP processesTake full responsibility for all roles within your business areaFor white collar roles hold role intake calls, including the Manpower recruitment team, utilising Talent Map to share Talent insights, book provisional interview slots with the Hiring Managers and manage the role through Beeline.Ensure shortlists of candidates are suitable for all rolesMonitor KPIs and work with the Manpower recruitment team to ensure timely CV submission to the roles, organising of interviews, offers.Manage and engage with third party suppliers when requiredEnsure HMs are providing timely feedback on CV's, availability and Interview feedback in line with KPIs and SLAsEnsure offer details are correct for all positionsFull use of the VMS to ensure all data is in the system and that the status of each role is up to dateDocument and update the SOP as processes change.Service Development:Flexibility to support on other areas of the account when requiredComplete project work as required - e.g. training sessions within the team, contributing to the MethodX plan and supporting documentation.Support the delivery team by providing access to Hiring Managers when required and providing relevant client information, project overviews and forecastplanningBe curious, asking HMs questions about their business areas and bring that information into your conversations with your Client Manager. Some of what you findout may form the basis for continuous improvement or service expansion with the ClientSkills/ qualifications needed:Experience working in an MSP environment managing contingent worker vacanciesExcellent communicator with ability to build strong, long-lasting influential relationshipsStrong commercial awareness and ability to positively impact profitabilityHighly effective in managing and prioritising workloadAbility to understand process and experience documenting processesGood analytical skills to aid problem solvingExcellent level of written and verbal communication skillsCurious nature and willingness to learn.Excellent attention to detail - this is key to ensure contingent worker data is correctly capturedWhat You'll Receive:Competitive Pay: Base salary plus incentives, including commission, bonuses, and merit increases.Holidays: 24 days' annual leave (rising to 27 with service), your birthday off, and the option to buy five additional days.Pension: Competitive scheme with increasing contributions based on service length.Health & Wellbeing: Flexible benefits including private medical, dental, gym memberships, and health screenings.Family-Friendly Benefits: Generous policies including an employee assistance programme.Additional Perks: Early finish Fridays, discounted share purchase plans, volunteering days, and discounts through Tastecard and ManpowerGroup Rewards.About Us:We are global leaders in workforce solutions and strategies. Our clients operate in a constantly evolving landscape and at Talent Solutions, we help them meet every challenge through tailored workforce strategies. From RPO and MSP solutions to world-class talent management, we understand people. And together, we'll shape the future.Proudly recognised as one of the world's most ethical companies for 16 consecutive years, our values centre on integrity, transparency, and inclusion. We embrace diversity and promote a workplace where everyone can thrive. We welcome applicants of all backgrounds, including those with disabilities. ManpowerGroup is a Disability Confident Employer, and we're happy to talk about flexible working.We get people. And together, we'll shape our future. Apply now.Please note: We are only able to consider candidates currently residing in the UK.

Recruitment Consultant

Recruitment Consultant - Warm Desk - Ancillary, White Collar, Warehouse, Logistics, ManufacturingLocation: Peterborough - Hybrid working - 3 days in the officeCompetitive base salary + Uncapped CommissionAt Manpower we are looking for an ambitious and sales-driven individual to join our successful team in Peterborough and hit the ground running. If you are an experienced Recruitment Consultant with a proven track record of success in winning your clients and making quality placements, then this is a superb opportunity for you to play a key role within an established business and build a long term career.Our AmbitionAt ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.The TeamManpower works with organisations across the UK, supporting them to find the right talent for their businesses within a variety of skills sets and industries. Our specialist team focuses on the Ancillary, White Collar, Warehouse, Logistics and Manufacturing sectors across the UK. Within our market, we handle as much or as little of the recruitment process as our clients need - from sourcing the right talent, to interviewing and supporting through the offer process.The roleSo, what will you be doing?Research, immerse in and become a true Subject Matter Expert in your chosen vertical by developing a good understanding of the potential client base, their industry, what they do, their strategies, their work culture and environment, and how they currently recruitUsing sales, business development, marketing, and networking techniques to position Manpower as a supplier of choice within those organisations, winning new business and building your portfolio of clients to ensure a strong ongoing pipelineDeveloping multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationshipsUsing social media to conduct market research, identifying, engaging, and building relationships with potential employers and candidatesManaging the end-to-end recruitment process including headhunting, cv database searching, screening, interviews, short-listing candidates and managing offers About youWhat are we looking for?You will have previous experience of working as a Recruitment Consultant, growing and developing a desk, ideally within Manufacturing, Engineering or Construction.Recruitment is all about people so the ability to build strong and meaningful relationships is something you'll be passionate about.Every day is different, and you'll be responsible for your own desk, so you'll need to have high level of drive and resilience as well as the ability to adapt.So, what's in it for you?Generous and flexible company benefitsHybrid working policy with a blend of home and office working for those that want it.Work the ethical way - Join a business that has been named one of the world's most ethical for twelve years running!Benefit from award winning learning and trainingGain access to hundreds of opportunities across ManpowerGroup each yearWork for a business that believes in work/life balance Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambitionAt ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.