Location: United Kingdom (Remote with 10% international travel) Salary: Competitive Salary
Role Overview:
This role will be responsible for leading all European Market Intelligence efforts to support internal stakeholders across all brands and will manage all geographic-based Market Intelligence Analysts in addition to leading global projects and initiatives as assigned. This role will also be the primary global liaison with our Consulting teams across brands to scope, manage and create any market-related deliverables and present the findings directly with external companies.
Making an Impact - Your Key Responsibilities, Accountabilities, Ways of Working:
Monitoring of key trends, new industry developments, market rates and strategic workforce insights to be developed into client (internal and external) deliverables, presentations, sales enablement and thought leadership material
Leading the global market intelligence workstream as part of the Global Green initiative to support all brands to identify market opportunities to support business growth
Improving the effectiveness and streamlined delivery of ManpowerGroup Consulting Services engagements by providing high touch analysis, management of pipeline, supporting communication and interaction with clients and internal stakeholders throughout active engagements, and ensuring consistent delivery of project status reports and deliverables associated with each project
Developing European-related economic insights
Improving team deliverables and existing products to include relevant market insight and knowledge designed to elevate client conversations, position organisation as a trusted advisor and workforce partner, inform internal business decisions and identify opportunities for business growth
Presenting to internal and external clients to provide insight and guidance on the most relevant workforce trends
Acting as primary liaison with Talent Solutions RPO to ensure the production of market materials and insights are aligned with client expectations
Partnering with the Global Insights AI team in the development of a global market snapshot product to improve the accessibility of market data across the company
Developing and maintaining industry-leading market intelligence products in support of ManpowerGroup
Creating market opportunity scans, situational analyses, client/prospect identification and market sizing and trending using multiple external and internal data sources to develop a comprehensive view of market
Managing analysts to ensure quality and timeliness of material being produced for clients and internal use
Prioritising requests for client needs, custom research, sales presentations, and quarterly business reviews as well as ongoing thought leadership needs and work with broader team to ensure completion of output
Actively participate in the creation of client and thought leadership materials to enhance the global positioning of the organisation
Maintaining expertise in global workforce trends across the organisational footprint as it relates to skills availability, market sizing, market rates, staffing industry growth projections, supply and demand, regulation, sourcing strategies, and recruitment practice across all brands
Need to communicate across all areas of the business
Potentially lead cross functional project teams
Working with remote teams
Operating in MS365
Qualifications & Experience:
Required Skills:
10 years of Market Intelligence experience; experience must include direct responsibility for research and project management
Experience working in a complex/matrixed environment
Experience with AI Tools (Perplexity, ChatGPT)
SQL skills (Snowflake, MS SQL)
Experience in data visualisation tools, including proficiency in Power BI
Experience with the cultivation and delivery of qualitative analysis
Ability to conduct analyses and draw insights from disparate sources of information
Advanced knowledge of Microsoft Office products: Word, Excel, Visio, PowerPoint, Access, Outlook, and Microsoft SharePoint
Nice-to-Have Skills:
Experience managing centralised and decentralised teams of resources
Deep understanding of the labour market
Ability to maintain detailed market knowledge to support interactive client discussion without aid of reference
Our Standards
Give and seek continuous Clarity
Care about themselves and others
Make decisions that will Grow our business and people
Observable Skills & Behaviours
Ability to interface well at all levels of the organisation including leaders in other global regions and cross-functional teams.
Excellent verbal and written communication skills, including strong presentation skills
Strong organisational skills and very detail oriented
Strong project management skills with demonstrated ability to meet deadlines
About us:
ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.
We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
We can only consider candidates who reside in the United Kingdom and hold full right to work.
About ManpowerGroup
About ManpowerGroup
As the world’s workforce expert, ManpowerGroup connects more than 600,000 jobseekers with meaningful work every day, and helps more than 400,000 clients address their critical talent needs each year.
Through our comprehensive family of brands – ManpowerGroup Solutions, Experis, Manpower, Right Management and Brook Street – we deliver innovative workforce solutions to resource, manage and develop talent. By combining global presence and local expertise, we influence how people and companies work now and how they will work in the future. It’s about creating progress, by knowing what’s happening now and what will happen next in the world of work – and sharing it to benefit all.
Job Title: Marketing ExecutiveLocation: London - HybridSalary: CompetitiveRole Overview:The Marketing Executive will play a crucial role in our dynamic Marketing Team supporting sales enablement initiatives, successful delivery of brand campaigns across the four brands within ManpowerGroup, whilst also balancing administrative duties to assist in the smooth running of the team. As a Marketing Executive you'll be fluent in social media, a digital native willing to upskill in our client and public engagement tools and integrate seamlessly into the team supporting multiple functions and learning as you go. The role involves working closely with the B2B brand managers, the Brand, Comms & Content team and internal stakeholders. You'll be eager to learn and grow in a fast-paced, performance-driven environment. The Marketing Executive will be joining at a critical time for the team which has been reshaped to deliver the best possible outcomes in marketing, brand building, and client and candidate generation for each of ManpowerGroup's brands.Responsibilities: Sales EnablementDevelop and implement sales enablement strategies to support the sales team in achieving their goals and targetsSupport in the creation of marketing materials, including sales collateral, brochures, emails, playbooks and presentationsCollaborate with sales, marketing, product and other cross-functional teams to ensure alignment of sales enablement initiatives with overall business objectivesStay informed about industry trends, best practices and emerging technologies in sales enablement, and recommend innovative solutions to enhance the effectiveness of the sales organisation and the supporting materials/activities produced by marketingSupport the planning, coordination and delivery of B2B marketing events, client webinars, roundtables and industry conferences, ensuring alignment with strategic brand and lead generation objectivesSocial Media Plan and execute our brand social media contentSupport with the creation of multimedia content including video, infographics, GIFs, etc.Monitor, measure and optimise our social media activity.Internal / External CommunicationsCollate and proof internal communication emails, tracking readership and open rates and making suggestions for improvement (ad-hoc)Manage the end-to-end execution of the monthly ManpowerGroup internal newsletterSupport in sharing ManpowerGroup thought leadership internally, via multiple channelsSupport in ManpowerGroup press coverage tracking through online tools and 'keeping a finger on the pulse' of key press targets.Skills, knowledge & expertise required for the role:Experience2/3 years' experience in a marketing agency or in-house functionExperience collaborating closely with sales teams to develop content, campaigns and tools that support lead generation and conversionPrevious work managing social media channelsUnderstanding social listening & engagement tools.Skills & attributesExcellent written and verbal communication skillsPPT and full MS Office suite a mustVideo editing a bonusKeen eye for detailTeam playerCreative problem-solving abilities and strategic thinkingAbility to form strong and effective working relationships with people at all levels across the organisationLove of social mediaExperience with CRM systems and sales enablement tools is advantageous but not essentialStrong project management skills with the ability to manage multiple initiatives simultaneouslyQualifications in a related field such as Marketing, Communications, Business (desirable not essential)Understanding of sales processes, methodologies and best practices desirable but not essential.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Marketing Executive
City of London
| Permanent
| Competitive salary + Annual bonus
Job Title: Marketing ExecutiveLocation: London - HybridSalary: CompetitiveRole Overview:The Marketing Executive will play a crucial role in our dynamic Marketing Team supporting sales enablement initiatives, successful delivery of brand campaigns across the four brands within ManpowerGroup, whilst also balancing administrative duties to assist in the smooth running of the team. As a Marketing Executive you'll be fluent in social media, a digital native willing to upskill in our client and public engagement tools and integrate seamlessly into the team supporting multiple functions and learning as you go. The role involves working closely with the B2B brand managers, the Brand, Comms & Content team and internal stakeholders. You'll be eager to learn and grow in a fast-paced, performance-driven environment. The Marketing Executive will be joining at a critical time for the team which has been reshaped to deliver the best possible outcomes in marketing, brand building, and client and candidate generation for each of ManpowerGroup's brands.Responsibilities: Sales EnablementDevelop and implement sales enablement strategies to support the sales team in achieving their goals and targetsSupport in the creation of marketing materials, including sales collateral, brochures, emails, playbooks and presentationsCollaborate with sales, marketing, product and other cross-functional teams to ensure alignment of sales enablement initiatives with overall business objectivesStay informed about industry trends, best practices and emerging technologies in sales enablement, and recommend innovative solutions to enhance the effectiveness of the sales organisation and the supporting materials/activities produced by marketingSupport the planning, coordination and delivery of B2B marketing events, client webinars, roundtables and industry conferences, ensuring alignment with strategic brand and lead generation objectivesSocial Media Plan and execute our brand social media contentSupport with the creation of multimedia content including video, infographics, GIFs, etc.Monitor, measure and optimise our social media activity.Internal / External CommunicationsCollate and proof internal communication emails, tracking readership and open rates and making suggestions for improvement (ad-hoc)Manage the end-to-end execution of the monthly ManpowerGroup internal newsletterSupport in sharing ManpowerGroup thought leadership internally, via multiple channelsSupport in ManpowerGroup press coverage tracking through online tools and 'keeping a finger on the pulse' of key press targets.Skills, knowledge & expertise required for the role:Experience2/3 years' experience in a marketing agency or in-house functionExperience collaborating closely with sales teams to develop content, campaigns and tools that support lead generation and conversionPrevious work managing social media channelsUnderstanding social listening & engagement tools.Skills & attributesExcellent written and verbal communication skillsPPT and full MS Office suite a mustVideo editing a bonusKeen eye for detailTeam playerCreative problem-solving abilities and strategic thinkingAbility to form strong and effective working relationships with people at all levels across the organisationLove of social mediaExperience with CRM systems and sales enablement tools is advantageous but not essentialStrong project management skills with the ability to manage multiple initiatives simultaneouslyQualifications in a related field such as Marketing, Communications, Business (desirable not essential)Understanding of sales processes, methodologies and best practices desirable but not essential.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Business Partner / 9-month FTC
Plymouth
| Temporary
| Competitive Pay + Market Leading Bonus
Job Title: Recruitment Business Partner/9-month FTCLocation: Plymouth - On site Salary: Competitive Salary & Market-Leading Bonus SchemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:As a Recruitment Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs.What Will You Be Doing?Partner with hiring managers to define job requirements and establish recruitment strategiesProvide workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions or through a supplierEnsure that there is a talent pipeline for future hiring needs, engaging with our central recruitment function where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment processStay up to date with industry trends and best practices in recruitmentManage and maintain relationships with key stakeholdersAny other duties that may be required from time to timeExperience Required:Experience working in a recruitment role, preferably within blue-collar, industrial, engineering, or defence sectorsProven ability to manage contingent labour or high-volume contractor recruitmentComfortable working in a fast-paced, on-site, operational environmentExperience dealing with third-party recruitment suppliers or agencies, including rate negotiation and performance managementStrong stakeholder engagement experience, including with hiring managers and operational leadsExperience using recruitment systems or HRIS platforms to onboard, track, and manage worker dataFamiliarity with compliance-heavy or safety-critical environments, with an understanding of PPE, onboarding requirements, and mandatory trainingConfident in face-to-face relationship building, including the ability to proactively approach stakeholdersStrong problem-solving skills; must be inquisitive and solution-orientedUnderstanding of workforce planning and placement trackingAbility to challenge processes constructively and seek clarification to improve accuracy and efficiency Why us? Competitive Pay: Prorated base salary with potential for incentive-based rewards.Annual Leave: Prorated holiday entitlement, plus your birthday off.Pension Scheme: A competitive plan with contributions that increase with your length of service.Health & Wellbeing: Access to a flexible benefits fund covering private medical insurance, dental care, gym memberships, health screenings, and more.Family-Friendly Support: Inclusive policies and access to an employee assistance programme.Extra Benefits: Monthly early finish Fridays, discounted share purchase options, annual volunteering opportunities and awards, plus discounts on gym memberships and retail via Tastecard and ManpowerGroup Rewards.About us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Recruitment Business Partner / 9-month FTC
Plymouth
| Temporary
| Competitive Pay + Market Leading Bonus
Job Title: Recruitment Business Partner/9-month FTCLocation: Plymouth - On site Salary: Competitive Salary & Market-Leading Bonus SchemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:As a Recruitment Business Partner, you will be responsible for delivering workforce solutions as required by our clients. Collaborating closely with hiring managers to ensure there is a strong diverse talent pipeline. You will design and facilitate recruitment strategies that are aligned with business objectives and will be responsible for ensuring that all requirements are managed against set process steps, milestones and budgetary guidelines whilst ensuring customer and supplier satisfaction through meeting set KPIs and SLAs.What Will You Be Doing?Partner with hiring managers to define job requirements and establish recruitment strategiesProvide workforce solutions as required by our clients. These can include liaising with, and supplier management of, third-party providers regarding contingent or permanent workforce, direct sourcing, selection and candidate management, or potentially a blend of allFacilitate or oversee the selection process, negotiate offers, and secure acceptance of offers, whether conducted by Talent Solutions or through a supplierEnsure that there is a talent pipeline for future hiring needs, engaging with our central recruitment function where requiredTrack and analyse recruitment metrics (internal and/or suppliers) to measure the effectiveness of recruitment strategies and provide recommendations for improvementEnsure consideration for a positive candidate experience throughout the recruitment processStay up to date with industry trends and best practices in recruitmentManage and maintain relationships with key stakeholdersAny other duties that may be required from time to timeExperience Required:Experience working in a recruitment role, preferably within blue-collar, industrial, engineering, or defence sectorsProven ability to manage contingent labour or high-volume contractor recruitmentComfortable working in a fast-paced, on-site, operational environmentExperience dealing with third-party recruitment suppliers or agencies, including rate negotiation and performance managementStrong stakeholder engagement experience, including with hiring managers and operational leadsExperience using recruitment systems or HRIS platforms to onboard, track, and manage worker dataFamiliarity with compliance-heavy or safety-critical environments, with an understanding of PPE, onboarding requirements, and mandatory trainingConfident in face-to-face relationship building, including the ability to proactively approach stakeholdersStrong problem-solving skills; must be inquisitive and solution-orientedUnderstanding of workforce planning and placement trackingAbility to challenge processes constructively and seek clarification to improve accuracy and efficiency Why us? Competitive Pay: Prorated base salary with potential for incentive-based rewards.Annual Leave: Prorated holiday entitlement, plus your birthday off.Pension Scheme: A competitive plan with contributions that increase with your length of service.Health & Wellbeing: Access to a flexible benefits fund covering private medical insurance, dental care, gym memberships, health screenings, and more.Family-Friendly Support: Inclusive policies and access to an employee assistance programme.Extra Benefits: Monthly early finish Fridays, discounted share purchase options, annual volunteering opportunities and awards, plus discounts on gym memberships and retail via Tastecard and ManpowerGroup Rewards.About us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Senior Legal Counsel
City of London
| Permanent
| Competitive salary + Annual bonus
Job Title: Senior Legal CounselLocation: London - HybridSalary: CompetitiveAbout the Role:We are seeking a highly skilled and experienced Senior Legal Counsel to join our legal team. You will be responsible for drafting and negotiating contracts across the full spectrum of our recruitment business and its subsidiaries, providing expert commercial legal support.What You'll Be DoingSupporting all business units with a focus on commercial and contractual mattersDrafting, reviewing and negotiating contracts and transactions, assisting with commercial negotiationsProviding legal support for business activities including tenders and service contracts with various clientsOffering advice and support on ad hoc legal queries specific to the recruitment sectorKeeping the legal department and business informed of relevant commercial legal developments and legislationBuilding strong relationships with the business to understand their needs and proactively support themManaging litigation matters, including handling basic county court claimsOutsourcing contract law negotiation experience including TUPEHandling employment law issues as they ariseAdvising on GDPR compliance and negotiating IT contractsSupervising junior team members on an ad hoc basis when requiredAbout You:You have a minimum of 7 years' PQE, ideally gained in-houseYou possess a sound understanding of contract and commercial law best practicesExperience and knowledge of outsourcing, recruitment sector law, contract law, data protection, marketing, and IT lawProven litigation experienceFamiliarity with the Conduct of Employment Businesses and Employment Agencies Regulations 2003Strong drafting skills and the ability to provide clear, practical, solutions-based adviceExcellent decision-making and problem-solving abilitiesCapable of prioritising workload and meeting tight deadlinesConfident working both independently and as part of a teamExcellent client care and interpersonal skillsStrong time management and IT skillsWhy Join Us?This is a fantastic opportunity to take a senior legal role within a forward-thinking recruitment business, where your expertise will directly influence business success. We offer a supportive, hybrid working environment and the chance to work alongside a collaborative team.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Delivery Recruitment Consultant Team Lead
Altrincham
| Permanent
| Negotiable
Delivery Consultant Team Lead Experis delivery is a key part of the ManpowerGroup family, working with some of the biggest brand names around. With world-class training in advanced techniques, you'll be become a highly skilled professional, equipped to work with some of the world's most prestigious brands. Why work with us? Whilst working as a Team Leader, enjoy these perks: 24 days annual leave, plus bank holidays and your birthdayHybrid working - office and home; early/late starts and finishes to suit youNo sales, cold calling.Sales Competition monthly and quarterly prize fund for Contract and PermanentOpportunity to join our Highflyers quarterly lunch and drinks hosted by an Experis Manager or DirectorMonthly Team leader bonusAnnual bonus of £1,500 for our high achieversEmployee recognition local rewards for employees 'going the extra mile'. Rewards include duvet days, early finishes, extended lunchesPlus, many other flexible and additional benefits The Team Leader will be responsible for guiding the team and is dedicated to the overall co-ordination of the end-to-end recruitment cycle. You will take ownership of facilitating all recruitment activity across a team of 5+ team members, working closely with relevant stakeholders, the account team, and the Delivery Manager for successful recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA's, coverage and ensuring tasks are picked up in a timely manner.Leading daily scrum meetings to monitor roles, driving the team against SLA's and providing regular wider business updates.Responsible for guiding the team through the day-to-day workload, ensuring you develop and mentor each individual and conduct regular Development sessions.Leading monthly/quarterly performance reviews.Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system.Various Adhoc reporting tasks.Closely monitoring SLA's and coverage, ensuring that areas of concern are addressed with speedChampion the organisations vision and values through leading by example in operational excellence, professional behaviour and high standards of workTraining an upskilling members of the team.Driving redeployment. Skills/ qualifications neededWe are looking for candidates with the following skills: The ideal candidate would have: Must come from an IT or/and Tech backgroundImmaculate attention to detail, ensuring accuracy in challenging environmentsLeadership experience and ability to deliver against a pre-agreed strategyExcellent planning and organisational skillsEnjoy working within a team environmentProblem solving skills to troubleshoot any potential issuesProactive in identifying process improvements and implementing them in a fast paced, dynamic environment How to applyIf you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.
Delivery Consultant
Glasgow
| Permanent
| Up to £24000 per annum + Monthly Bonus + Benefits + Hybrid Working
Delivery Consultant Base salary of £24k + monthly performance-based bonus after training periodhybrid working after training periodWe are looking for an enthusiastic professional from customer service & admin background to join our team as a Delivery Consultant.As a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.About the role:Co-ordinating responses to ad-hoc contract issuesSustain existing client relationships and provide customer serviceProvide HR supportManage shared inboxCoordinate staff membersResolve issuesRespond to enquiriesEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsComplying with the company's Business Ethics and standards of excellence.Always uphold Brook Street's brand profile through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsExperience/Skills requiredCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a target-driven attitudeFirst-class communication skills.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.What you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.
Delivery Consultant
Glasgow
| Permanent
| Up to £24000 per annum + Monthly Bonus + Benefits + Hybrid Working
Delivery Consultant Base salary of £24k + monthly performance-based bonus after training periodhybrid working after training periodAs a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.About the role:Co-ordinating responses to ad-hoc contract issuesSustain existing client relationships and provide customer serviceProvide HR supportManage shared inboxCoordinate staff membersResolve issuesRespond to enquiriesEnsure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicantsComplying with the company's Business Ethics and standards of excellence.Always uphold Brook Street's brand profile through the effective management of both clients and applicantsEnsure adherence to personal activity and revenue targetsExperience/Skills requiredCustomer focusedAdaptable and able to deliver to tight deadlinesA strong work ethic and hunger to learnAmbition, drive, and a target-driven attitudeFirst-class communication skills.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.What you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.