An exciting opportunity has arisen for an onsite HR, Recruitment & Engagement Coordinator working with our global client and a leader in the medical devices market, Johnson & Johnson. The role will be supporting associates and assignment sponsors at our client's sites close to Pinewood & High Wycombe.
This is a fantastic opportunity for someone looking to develop their existing skills in an onsite role or those seeking the next step in their career and would be ideally suited to those who are currently working in a client relationship role, HR, recruitment administration, recruitment or resourcing role.
HR Management:
Payroll & Holiday Management
Attendance Management
Disciplinary and Grievance
Recruitment & On-Boarding:
Fulfil client's recruitment requirements within agreed timescales
Create a positive candidate experience throughout the recruitment process
Ensure high levels of onboarding compliance
Associate Engagement:
Champion associate engagement, mentoring and retention initiatives
Co-ordinate and maintain accurate reporting on associate performance goals and objectives
React to and co-ordinate positive outcomes to any associate performance issues
Ensure continued welfare and safeguarding amongst associates
Client Management:
Build and maintain excellent relationships with key client contacts
Responding to requests for management information
Ensure billing information is accurate to secure timely payments
Support UK wide Governance
Management Information:
Weekly reporting and review of fulfilment, attrition, absence and other key performance areas
Ensuring staff changes are recorded accurately on internal and client systems
Update of disciplinary and attendance trackers as required
Hours: 37.5 per week, Monday to Friday. Hybrid (Typically onsite 3 days per week)
About Manpower
About Manpower
At Manpower, you’ll support clients by providing a responsive and professional service that helps them access in-demand talent when they need it. Manpower is looking for bright, results-focused individuals at every level – junior, experienced and expert recruiters or career changers. If you have entrepreneurial spirit and experience in a customer-facing role, you can almost certainly find your dream recruitment post with Manpower. We’re all about fast-paced, friendly regional offices with high street footfall. Whatever your current position, we would like to hear from you.
Talent Solutions are thrilled to be hiring for a Principal Talent Acquisition Partner based in Bristol.The Principal Talent Acquisition Partner is responsible for managing full-cycle hiring processes, driving delivery excellence, and mentoring recruitment teams. This role combines deep expertise in sourcing niche talent, stakeholder engagement, and data driven strategy to support complex client environments. The Principal TAP not only owns requisitions and delivers hires but also influences recruitment strategy and contributes to continuous improvement across the RPO program. The Principal TAP will often collaborate with sourcing specialists and may guide others informally, contributing to the overall success of the RPO delivery model.Key AccountabilitiesDesign and execute recruitment strategies aligned with client business objectives.Manage requisitions from intake to offer, ensuring adherence to SLAs and KPIs.Source and engage candidates with rare and in-demand skills using creative and data informed methods.Owns recruitment for senior or highly specialised roles, critical projects, or high-volume, business critical hiring initiatives.Conduct market research and leverage analytics to optimise sourcing and hiring outcomes.Act as the primary point of contact for stakeholders within a designated function or business area. Build and maintain strong, trusted relationships with hiring managers and HR partners, providing guidance on workforce planning, market insights and talent strategy.Manages multi-stakeholder recruitment processes with increased visibility and accountability.Provide stakeholders with market intelligence, salary benchmarking, and competitor insight to support strategic hiring decisions. Advise on talent trends and pipeline development to address current and future workforce needs.Build consultative relationships with hiring managers, HR, and client stakeholders.Provide strategic guidance on recruitment processes, sourcing options, and market trends.Deliver exceptional candidate experiences through clear communication and support.Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.Engage and manage a 3rd party supply chain where needed to ensure roles that require additional support receive it.Track supplier performance and ensure quality checks and processes are in place and performance is high, whilst ensuring process is followed.Track and analyse recruitment metrics to identify areas for improvement.Present recruitment performance data, metrics, and insights within their assigned function or business area.Conduct root cause analysis and implement data-driven solutions.Collaborate with internal teams and supply chain partners to ensure quality and compliance.Share workforce insights and recruitment expertise across platforms.Stay abreast of industry trends and attend relevant events to promote employer brand.Translate workforce intelligence into actionable recommendations for clients.Coach and mentor Talent Acquisition Partners and Talent Associate PartnersOversee quality of delivery and mitigate risks to account health and client satisfaction.Manages Multi-Scope or Multi Region stakeholder processes with higher visibility and strategic influence. (Multi-Scope or Multi-Region - Covers several business units, countries, or brands.)Designs recruitment strategies; leads complex or critical hiring initiativesIncreased GP per FTE/Higher financial KPI targetsRequired Experience & SkillsMinimum 5 years of full-cycle recruitment experience (RPO or in-house).Proven success sourcing talent across Engineering, IT, Finance or Corporate functions.Experience leading or mentoring recruitment teams in complex environments.Proficiency with ATS, CRM and sourcing platforms.Nice to HavesExperience in strategic workforce planning or talent intelligence.Exposure to supplier management and vendor performance tracking.Familiarity with recruitment marketing and employer branding.Participation in industry events or professional networks.Observable Skills & BehaviorsDrives for Results: Achieves ambitious goals and thrives in fast-paced environments.Learns and Adapts: Embraces change and seeks continuous improvement.Solves Problems: Uses data and judgment to make sound decisions.Focuses on Clients and Candidates: Builds trust and delivers exceptional service.Communicates Effectively: Clear, persuasive, and professional in all interactions.Provides Proactive Support: Mentors others and fosters development.Collaborates to Win: Works effectively across teams and functions.Unleashes Human Potential: Develops high-performing teams and promotes growth.Disciplined Execution: Maintains focus and accountability to deliver results.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do and builds on our successes.
Senior PR & Communications Manager (FTC)
City of London
| Temporary
| Competitive package depending on experience
Senior PR & Communications Manager (FTC)Location: UK | Contract: Fixed TermAbout the RoleWe're looking for a Senior PR & Communications Manager to join ManpowerGroup UK and lead our external and internal communications strategy. This is a high-impact role where you'll shape our reputation, drive thought leadership and ensure consistent messaging across all channels.Reporting to the Head of Brand Strategy, Communications & Content, you'll work closely with senior leaders, marketing teams, operational directors, and external partners. Your mission? To grow and maintain ManpowerGroup UK's reputation with the press, stakeholders, clients, and internal teams.Key ResponsibilitiesPress Office LeadershipDeliver against UK KPIs, securing 120+ top-tier media coverage annually.Manage crisis communications and act as a key liaison for clients when needed.Drive press coverage for thought leadership initiatives.Consolidate research and insights for media use.Lead spokesperson training and create relevant market-driven content.Coordinate with Global Communications on key issues and campaigns.Brand & Campaign DevelopmentAlign messaging across brand and campaign teams.Provide strategic counsel to brand leaders and senior stakeholders.Promote thought leadership content across press, internal channels, and social media.Internal CommunicationsLead UK-wide internal communications, including SLT updates, town halls, and intranet content.Measure engagement and implement improvements.Support internal messaging for brand initiatives.Corporate Affairs & PartnershipsManage relationships with key industry bodies (CBI, REC, APSCo)Interpret policy and legislative changes, advising internal stakeholders.Support political engagement and messaging.General LeadershipDevelop and mentor the press officer.Manage budgets and oversee team performance.What We're Looking For6-8 years' experience in PR/Communications (agency or in-house)Proven expertise in press office management and crisis communicationsStrong writing, relationship-building, and project management skillsInternal communications experience and media training knowledge are a plus.Ability to thrive in a fast-paced, collaborative environment.Preferred SkillsMedia training experienceStrong analytical and strategic thinkingAdaptability to emerging technologies, including AI in communications.Ability to inspire leadership and drive change.KPIs for SuccessIncreased brand awareness and positive media coverageEffective management of reputational riskStrong senior stakeholder relationshipsBalanced share of voice across spokespeopleWhy Join Us?ManpowerGroup is proud to be recognised as one of the World's Most Ethical Companies for 16 consecutive years. We value integrity, transparency, and diversity, and we're committed to creating an inclusive workplace where everyone can succeed.We offer flexible working options and welcome applications from all qualified individuals regardless of age, gender, ethnicity, or disability.Please note: Candidates must reside in the UK and have full right to work.Ready to make an impact? Apply today and help us shape the future of work.
Delivery Consultant
Nottingham
| Permanent
| Up to £26000 per annum
Delivery Consultant - NottinghamSalary up to 26K, role based fully on site Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account. Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence. Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement. Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care. Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions. Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation. Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders. Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving. What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands. Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.
Recruitment Advisor - Bristol
Bristol
| Permanent
| Base salary + monthly bonus
Job Title: Recruitment Advisor Location: Bristol - Hybrid working Salary: Base Salary & Monthly BonusDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.Do you have a passion for helping people and a knack for staying organised?We're seeking an enthusiastic and detail-oriented Recruitment Advisor to join our team in Bristol. In this role, you'll gain valuable experience across the entire recruitment process, helping connect top talent with our established clients. This is your chance to launch a rewarding career in recruitment with a leading workforce solutions provider, with no prior experience required!Key Responsibilities:Delivery Managing the end-to-end recruitment process for all internal and direct applicants whilst providing excellent customer and client service.Undertake candidate telephone interviews in order to identify and qualify them for vacancies.Preparing CVs ready for submission to ensure quality and accuracy.Receiving and providing CV feedback to candidates. Booking and preparing candidates for interviews.Debriefing candidates and clients after interviews.Presenting offers to candidates and agreeing terms and conditions.Working within the delivery timescales as agreed with the client.Act as a flexible resource supporting other key clients and functions during changes in demandAdministrationMaintaining detailed candidate and client records in line with GDPR.Managing the candidate's progression through appropriate systemsEnsuring that any client/vacancy requirements are adequately recorded.Recording key KPI information including CV submissions, interviews arranged and placements.Formatting CVsGeneralAttend regular training workshops to improve knowledge and skills Maintain strong lines of communication with recruitment business partners and other internal and external stakeholdersBehave in a positive manner towards colleagues, clients and candidatesUndertake all duties to the best of your ability in a timely manorEnsure that own areas of work are serviced and covered thoroughly and efficientlyAny other ad hoc duties when requiredExperienced requiredExperience in a customer/client focused role, with demonstrable potential to progress within ManpowerGroupConfident, enthusiastic, polite and personable.Ability to be organised and manage multiple tasks.Excellent customer service experience.Excellent written communicationClear verbal communication and good telephone skills (basic sales, negotiation, message handling, service).Excellent IT skills including previous experience of Outlook, Word, Excel and the ability to learn new systems and processes quickly.Excellent administration skills Why us? Hybrid working, two days works in our high spec offices.Fantastic career progression with clear development pathways.Outstanding learning and development programmes.Industry leading bonus schemes.Flexi benefits options- PMI, Dental, Travel Insurance Critical Illness and moreStart on 24 days holidays, rising to 27 days. Plus, birthday offPurchase up to 5 working days additional holiday upon completion of probation periodGenerous family friendly entitlementsCompetitive pension with contributions increasing through length of serviceSave As You Earn with the opportunity to purchase shares at a reduced priceEmployee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailersAbout us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Night Shift Controller
Uxbridge
| Permanent
| £21000 - £21500 per annum
Night Service Controller Remote (occasional travel to Uxbridge) | Mix of day and night shifts Base salary of £21,500 + quarterly performance-based bonus The purpose of the Night Service Controller role is to provide essential out-of-hours support, ensuring seamless service delivery for major Brook Street clients. The position involves working 34 hours per week on a rotational basis, including day and night shifts, weekends, and bank holidays. This role is perfect for an organised & flexible individual who thrives in a fast-paced, busy and high-volume environment. You'll need to be a strong team player who can also work confidently and independently during overnight remote shifts. This opportunity would suit someone who is looking for a rewarding and long-term career, takes ownership of their work, enjoys variety, and takes pride in representing the wider branch network by delivering exceptional service to clients and candidates alike. Core ResponsibilitiesTo provide vital support to Brook Street's core operations outside of standard working hours. Operating evenings, weekends, & bank holidays, this role ensures service continuity, safeguards the reputation of the business, & supports critical sectors including healthcare, social care, & government. Acting as the sole point of contact for clients & candidates during these times, responding to urgent queries, incidents, safeguarding alerts, & staffing requirements across multiple sectors. This role directly contributes to the business's 24/7 client support promise & is a key component of Brook Street's risk management and emergency response strategy. Key Responsibilities:Safeguarding Business Continuity & Emergency ResponseAct as the first responder to urgent incidents, including safeguarding alerts, medical emergencies, late arrivals, & client escalationsUse sound judgement to triage incidents, escalate critical concerns to senior leaders, & ensure issues are recorded in line with company policyMaintain a calm, authoritative presence to reassure clients & candidates during high-pressure scenariosEnsure comprehensive handovers to Operations teams, including date/time-stamped summaries of all out-of-hours activity Multi Sector Service DeliveryDeliver consistent & high-quality service across three complex & regulated divisions: Business Professional, PSR, and Social CareAdapt communication & service provision depending on the sector's expectations & urgency (e.g., faster responses for social care emergencies)Apply sector-specific compliance knowledge, including safeguarding policies, vetting, right-to-work, & health and safety standards Candidate & Shift ManagementProactively manage last-minute bookings, cancellations, & redeployment's, often within tight deadlinesMaintain real-time rosters & ensure only compliant, assignment-ready candidates are placedMaximise fulfilment rates by leveraging applicant availability data & maintaining strong candidate relationshipsProvide critical shift cover in highly sensitive sectors like care homes, supported living, and public services Client Communication & Risk ManagementAct as the sole representative of Brook Street to clients during out-of-hours periodBuild confidence in Brook Street's round-the-clock capability by delivering total call resolution & excellent customer serviceDocument all client interactions in CRM systems (e.g. Bullhorn, Fieldglass) in line with SLAManage client expectations & de-escalate concerns effectively while aligning with compliance and operational policies Operational Support & Task CompletionComplete tasks referred from daytime operations such as:Sending new starter welcome packsQuality & compliance checksApplicant screening & referencingCandidate resourcing & "spec" callsEnsure all activity is logged & reported accurately to support continuity across business functions Systems & ComplianceUtilise CRM & Sector-specific platforms (e.g. Bullhorn, Fieldglass, client portals) to track, document & resolve all interactionsComplete post-shift handovers with full transparency & data accuracyFollow sector compliance protocols: DBS, right to work, security clearances & safeguardingUphold Brook Streets standard of privacy, GDPR Compliance & professional ethics Skills & CompetenciesSector Agility: Able to pivot quickly between diverse client sectors & adjust service style accordinglyCrisis Management: Quick-thinking, able to assess risk, prioritise actions, & remain calm under pressureSafeguarding Awareness: Understands the urgency & legal significance of safeguarding & wellbeing-related concernClient-Facing Professionalism: Articulate, composed, & diplomatic, even in emotionally charged or emergency situationsAttention to Detail: Precise record-keeping & accurate reporting across CRM platforms is essentialAutonomous Decision-Making: Comfortable operating independently & making business-critical decisions in real timeFlexibility: Ability to work out of standard hours, public holidays and weekends, also be on standby to cover team at short notice on an on-call basis KPI & Measures of SuccessEmergency shift fulfilment & redeployment ratesResponse & resolution time to client/candidate queriesAccuracy & detail of CRM logs & shift handoversAdherence to compliance & escalation protocolsPositive client & candidate feedback during unsociable hoursClear documentation of call trends & out-of-hours demand