On-Site Client Account Manager - Leeds

Delivery Recruitment Consultant

Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account.Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement.Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care.Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions.Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation.Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders.Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving.What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands.Our Commitment: At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Delivery Recruitment Consultant

Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account.Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement.Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care.Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions.Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation.Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders.Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving.What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands.Our Commitment: At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Delivery Recruitment Consultant

Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account.Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement.Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care.Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions.Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation.Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders.Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving.What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands.Our Commitment: At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment. Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Recruitment Consultant - Sales and Delivery

Recruitment Consultant - Driving & Logistics Location: Falkirk Are you a natural salesperson with the confidence to pick up the phone, build relationships, and grow a client base? Do you thrive in a fast paced, people focused environment? We're looking for a Recruitment Consultant to join our Falkirk team, specialising in the Driving & Logistics sector.About the RoleThis is a 360 recruitment role on a busy temp desk, where you'll balance business development with delivery. You'll be given some existing clients to work with, while also having the opportunity to grow your own portfolio.You'll be joining a thriving business with plenty of opportunity to make an impact.Key responsibilities include:Research, immerse in and become a true Subject Matter Expert in your chosen vertical by developing a good understanding of the potential client base, their industry, what they do, their strategies, their work culture and environment, and how they currently recruitUsing sales, business development, marketing and networking techniques to position Manpower as a supplier of choice within those organisationsDeveloping multiple relationships within existing clients to ensure growth of opportunities and to ensure we're building strong and lasting relationshipsUsing social media to conduct market research, identify and engage with clients, advertise positions, attract candidates and build relationships with those candidates and employers.Using talent databases to match the right person to the client's vacancyReceiving and reviewing applications, managing interviews and short listing candidates for the clientQualifying candidates and checking their suitability before submitting their details to the clientPreparing CVs and correspondence to forward to clients in respect of suitable applicantsOrganising interviews and providing feedbackSalary and rate negotiationOffering market information to both clients and candidates on salaries, pay rates, training and career progressionWorking towards and exceeding targets/KPI'sReviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes Why Join Us?You'll be part of a tight knit, supportive team where collaboration matters. The Falkirk office is central, right next to the train station, with parking available, great views of the town, and even a pool table for downtime.We're ambitious for the future. That means real career progression opportunities for consultants who want to step up.What We're Looking ForEssential qualities:Strong accountability for owning and developing the talent pool, with a long-term view of helping them build their careersAn exceptional ability to listen, consult, seek to understand candidate needs and aspirations, asking questions to drive a deeper understanding, building trust and connectionAnticipates and looks ahead, to proactively drive actions and conversations, e.g. when are their candidates' assignments coming to an end, what nexT opportunity could be a fit for them, what skills will they need, etc?High motivation and curiosity to understand people - their career drivers, interests and motivations. Open, transparent and genuine communication style, with the other party's best interests in mind to build trusting relationships and drive mutually beneficial outcomesSeeks to understand clients' short and long-term skill needs, and uses to guide candidates in developing in-demand skillsetsArticulates themselves clearly and confidently, as a result able to effectively influence the client and candidateAble to adapt their style based on the individual/audienceStays up to date and has strong knowledge of their specialism(s)Full UK driving licence What You'll GetAlongside a competitive base salary, you'll earn uncapped commission with the potential to boost your earnings significantly each month. You'll also have access to industry leading learning and development programmes, with tailored coaching, online resources, and clear career pathways to help you progress.Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Sales Director

ManpowerGroup is delighted to offer an opportunity for a Sales Director to join our ManpowerGroup Enterprise division. Our Enterprise division, part of ManpowerGroup Commercial Staffing, operates a dynamic service with 10,000 associates on assignment each day.The Enterprise Sales Director will play a pivotal role in shaping the division's future, designing and delivering our growth and value strategy. This position is responsible for leading a high-performing sales team and driving the Enterprise Sales Strategy.As a key member of the Senior Leadership Team, the Sales Director will champion a culture of collaboration, clear communication, and success across the Enterprise division, directly influencing both performance and organisational impact. Key ResponsibilitiesResponsible for designing and executing a sales strategy in line with Enterprise Key Market Verticals - Public Sector, Consumer and Industrial.Accountable for delivering and exceeding the Enterprise New Business target, and defending existing client retenders.Build and lead a team sales team aligned to Key Market Verticals to success across the entire sales cycle, while also being responsible for own sales pipeline within vertical.Will embed a sales culture in the division as we look to promote farming, in addition to new business huntingEnsure MS Dynamics is deployed fully and used expertly by all sales individuals. Develop reporting for the appropriate levels of management to act against.Will take a key role in collaborating with marketing and other functions to deliver a stronger go to market programmeUse data from MSD, Power BI, market intelligence and sales operations to inform decision makingOwn and be responsible for attracting, retaining and developing best in class talent, and building a succession plan.Set clear performance expectations ensure KPIs and individual targets are in place to measure their performance. Coach the team and give clear feedback.Embed the divisions key differentiators (TCOW, WSI, My Path, ESG) in the Sales Value Proposition and helping to solution these emerging models into complex sales and commercial models.Accountable for sales process and discipline, which incorporates implementing a sales process from targeting and prospect acquisition to contract and close. All corporate sign off procedures and governance to be followed without exception.Support the solution design of new and innovative services for Enterprise including the development of new products.Key Programme leader for Enterprise sales campaigns and projects, support Group wide sales campaigns and projects.Works closely with the Group Sales Team and collaboratively with other ManpowerGroup brands to identify leads and opportunities for growth..Keeps up to date with market and commercial insights and competitor analysisPromotes a positive environment through an approachable and motivational style, which actively encourages open dialogue Experience/Skills required Designed, led and implemented sales strategies targeting and acquiring new logos or growing existing relationships, to deliver business growth.Navigated the constraints and pressures of a complex commercial and corporate environment to deliver success for multiple stakeholders.Demonstrable track record of success at multiple levels of selling as a producer and leadership & coaching.Built, developed and led best-in-class sales teams, and driven high performance across large in-direct teams.Knowledge of the staffing industry and candidate skills and delivery specialisms- market characteristics (size, competitors, skills, client, candidate)Good understanding of the staffing portfolio (onsite, temp, perm, master vendor, PSL, academy)Application of data to drive sales decisions (market, targets, performance) Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Delivery Recruitment Consultant

Delivery Recruitment Consultant | Competitive base salary + commission | Potential Hybrid working after 4 weeks Are you a self-motivated and highly competitive individual who wants to progress their career? Have you thought about working in recruitment? Recruitment uses a variety of skills including relationship building, organisation and communication. ManpowerGroup in Glasgow are currently looking for a Delivery Recruitment Consultant to join a team of 8. Day to day duties will include candidate onboarding, client visits, client meetings, discussing recruitment needs with stakeholders as well as candidate aftercare and support once working in a role. This role would suit an enthusiastic individual from customer service and administrative background who is looking for a career change and ready to take on the world of recruitment. Life as Delivery Recruitment Consultant is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Delivery Consultant you`ll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches. An unrivalled opportunity awaits you; we`re a $22bn multinational organisation and world leader in workforce solutions. We are one of the UK`s leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit. The roleClient visits in and around GlasgowRelationship building with candidates and clients.Communicating with stakeholders to discuss recruitment needs.Working independently as well as within a team setting.Working towards KPI targets and deadlines.Employee in role management - dealing with candidate queriesAbsence managementCaring for and supporting a large scale workforce The benefitsA tailored programme for your learning and developmentFantastic incentivesA clearly defined career pathway with achievable promotion criteriaOpportunity to partner high-performing colleagues to develop your skillsetCareer progression opportunitiesFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days` annual leave (rising with service) plus your birthday offWork the ethical way - join a business that has been named one of the world`s most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many moreHybrid working optionsExperience and skills requiredExperience of working within a customer focused role either face to face or telephone basedExcellent organisational skills and be able to work under pressure and to deadlinesFantastic communication skills both written and verbalMust be able to communicate with both candidates and the colleagues by telephone and emailGreat attention to detailAdaptable and willing to learnDriven and motivatedAlways be extremely personable and professionalInterested? Click apply, submitting an up-to-date CV. We look forward to hearing from you.