The Recruitment Delivery Manager manages client success and business growth through strategic solutions at the client level. Accountable for the client P&L and SLAs, you will develop strong client relationships and collaborate with internal teams to ensure seamless service delivery. You will guide, support, and mentor the recruitment and delivery teams, monitor and report on key performance metrics, including client satisfaction, revenue targets, and client retention rates.
This role will primarily focus on supporting clients within the engineering, clean energy, and nuclear power sectors, through our RPO solutions. Your expertise will help these industries tackle their workforce challenges, ensuring they remain at the forefront of innovation and sustainability.
About Us:
Our clients need to be agile and innovative to survive in an increasingly unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex and challenging workforce needs. Together, our teams offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management.
We're more than just a workplace - we're a community of growth. Whether you're collaborating with exceptional clients, pioneering innovative solutions, gaining access to cutting-edge technology, or making flexible arrangements - we're committed to your success.
We get people. And together, we'll shape our future.
Key Responsibilities:
Responsible for overall delivery of the workforce solution to the client, proactively designing, planning, and implementing appropriate solutions to deliver against the client's needs.
Building and maintaining strong relationships with clients is a primary responsibility. This involves understanding their needs, objectives, and challenges, and providing personalised service and support.
Responsible for team management including performance, development, training, career conversations, setting and reviewing team objectives, ensuring effective knowledge sharing and skills transfer amongst the team.
Manages complex client situations effectively using negotiation to facilitate a 'win-win' situation.
Manages conflict and deals with escalations, controlling performance and discipline issues effectively and earn the respect of those around you.
Leading the team setting examples in terms of effort, ability, company policy, ethics, and behaviour standards.
Responsible for maintaining account information including organisational structures, business plans and recruitment plans.
Accountable for client P&L and for achieving and meeting SLA's and KPI's as agreed with the client through effective sourcing strategies to achieve high quality and maximising self-fill.
Accountabilities:
Client Results: Directly impact brand performance and client outcomes.
Interactions: Tailor communications to client needs, persuading and recommending effectively.
Impact: Translate client vision into actionable workforce solutions.
Problem Solving: Resolve complex issues with conceptual thinking and long-term perspectives.
Knowledge Application: Leverage industry knowledge to identify new business opportunities.
Success Measures:
Meet all SLAs.
Achieve client P&L targets.
Maintain excellent client and stakeholder relationships.
Foster successful collaboration and teamwork.
Drive client retention and business growth.
Implement continuous improvement methodologies.
Efficiently resolve issues.
Lead and influence team culture positively.
Adhere to ManpowerGroup standards.
Skills and Experience:
In-depth knowledge of the engineering, clean energy experience, and nuclear power sectors.
Proven experience in client/account management.
Strong leadership and team management skills.
Effective communication and stakeholder management, especially at senior levels.
Ability to negotiate with and influence key decision makers.
Ability to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talent.
Ability to understand, analyse and interpret business requirements and information i.e., demand plans, attraction channels, market insights.
Target driven and results focused.
Experience of managing complex situations through to resolution.
Must be able to liaise at a high level and be positive, decisive, driven, and forward thinking.
Understand the recruiting SLA's and KPIs and experience in driving a team to achieve.
Highly self-motivated and able to self-manage.
If you have a strong personality, can manage senior stakeholders with ease, and are passionate about driving success in dynamic industries, we'd love to hear from you. Join us at Talent Solutions and be part of a community that values growth, innovation, and collaboration.
Talent Solutions is part of ManpowerGroup, a global leader in workforce solutions and we empower our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
About Talent Solutions
About Talent Solutions
Talent Solutions helps companies plan, develop and implement large-scale recruitment initiatives and create talent strategies for the full career lifecycle. We’re looking for individuals with experience in a client-facing or client-based role, or those with transferable experience.
Role: Sales and Delivery Consultant - LogisticsLocation: Bristol (Office-based)Driving Licence EssentialAre you passionate about building strong client relationships, driving business growth, and specialising in logistics? Manpower is looking for a driven Sales and Delivery Consultant to join our team in Bristol. This role will allow you to focus on building a cold desk in the logistics sector, using your sales and business development skills to drive revenue and expand our client portfolio.As a Sales and Delivery Consultant, you'll become a subject-matter expert in logistics while using your expertise to build and maintain client relationships. With a driving licence required, you will be office-based and play a key role in growing the business and exceeding targets.Key Responsibilities:Drive sales and business development to build revenue and expand the client portfolioSpecialise in the logistics sector, becoming an expert in your fieldSchedule and attend business development meetings with clientsBuild and manage relationships with existing clients to maximise opportunitiesUse talent databases to match candidates with the right client vacanciesReview applications, manage interviews, and shortlist candidatesQualify candidates and assess their suitability before submitting them to clientsPrepare CVs and correspondence for clientsOrganise interviews and provide valuable feedbackConsistently work towards and exceed set targets/KPIsRole Summary:In this position, you'll leverage sales and business development to increase revenue and expand the client base. By becoming an expert in your specialism, you'll foster strong relationships with clients, manage the recruitment process, and match candidates to the best opportunities. You'll also work to meet and surpass performance targets while proactively identifying growth opportunities.Critical Experience:Proven track record in developing client relationships and driving business growthAbility to multitask and manage multiple projects effectivelyProactive mindset, anticipating client needs and driving productive conversationsStrong understanding of client skill requirementsClear, confident communicator, able to influence both clients and candidatesOrganised, resilient, and professional in your approachAbout Manpower:At Manpower, we are committed to offering candidates better jobs, consistent work, and a great experience to help them take the next step in their career. For our clients, we provide access to top-tier talent quickly and deliver actionable workforce insights to drive success. We are focused on developing our people and offering clear paths to success in an environment where shared values and purpose are at the forefront.Our Values:Clarity: We ensure everyone understands our vision, holds each other accountable, and continuously gives and receives feedback.Care: We lead with empathy, promoting diversity, inclusion, and belonging, while empowering our colleagues to grow and develop.Grow: We encourage collaboration, challenging ideas, and learning from both successes and mistakes to improve continuously.If you are looking for a rewarding opportunity to drive growth and become a logistics expert, apply today and join our dynamic team at Manpower!
RPO Senior Client Manager
London
| Permanent
| Competitive, plus a quarterly bonus scheme and car allowance
RPO Senior Client Manager Location: Greater London Area (with required travel) Salary: Competitive, plus a market leading RPO bonus schemeDiscover Your Personal Best.Together, we're redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.About the role:The Senior Client Manager is responsible for managing client success and business growth through strategic solutioning at the client level. Holding overall accountability for the client P&L and achievement of SLAs, you will develop strong client relationships and collaborate with internal teams to ensure seamless service delivery to clients and provide guidance, support, and mentorship to the recruitment and delivery teams. . You will monitor and report on key performance metrics related to client delivery which will include tracking client satisfaction, revenue targets, client retention rates, and other relevant metrics to assess performance and identify areas for improvement. Extensive experience in RPO solutions.Proven experience in the defence sector will be essential.Why Join Us?Joining Talent Solutions means being part of an organisation that deeply values its people. As a global leader in RPO and MSP delivery, we're more than just a workforce solutions provider-we genuinely understand what makes people tick.What will you be doing? Responsible for overall delivery of the workforce solution to the client, proactively designing, planning, and implementing appropriate solutions to deliver against the client's needs.Building and maintaining strong relationships with clients is a primary responsibility. This involves understanding their needs, objectives, and challenges, and providing personalised service and supportResponsible for team management including performance, development, training, career conversations, setting and reviewing team objectives, ensuring effective knowledge sharing and skills transfer amongst the teamHandles complex client situations effectively using negotiation to facilitate a 'win-win' situation.Manages conflict and deals with escalations, controlling performance and discipline issues effectively and earn the respect of those around youLeading the team setting examples in terms of effort, ability, company policy, ethics, and behaviour standardsResponsible for maintaining account information including organisational structures, business plans and recruitment plans.Accountable for client P&L and for achieving and meeting SLA's and KPI's as agreed with the client through effective sourcing strategies to achieve high quality and maximising self-fill.Experience required:Knowledge of industry trends, market dynamics, and competitive landscape. Industry-specific experience and expertise are highly valued.Prior experience in client management or account management is essential.Experience in leading and managing teams, setting strategic direction, and driving results through effective coaching, people management and leadership.Experience managing senior stakeholders through various communication methods.Ability to negotiate with and influence key decision makers.Ability to create and drive effective and innovative sourcing channels with a pro-active approach to identify and attract key talent.Ability to understand, analyse, and interpret business requirements and information i.e., demand plans, attraction channels, market insights.Target driven and results focused.Experience of managing complex situations through to resolution.Must be able to liaise at a high level and be positive, decisive, driven, and forward thinking.Understand the recruiting SLA's and KPIs and experience in driving a team to achieve.What you'll receive:Competitive Pay: Base salary with opportunities for incentive pay, including commission, bonuses, and merit increases, plus car allowance.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Pension: Competitive plan with contributions that grow with your length of service.Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Family-Friendly Entitlements: Generous policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:Global leaders in workforce solutions and strategies.Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Recruitment Consultant
Nottingham
| Permanent
| Negotiable
Job Title: Recruitment ConsultantLocation: Nottingham (Office-based)Role OverviewAs a Recruitment Consultant, you will specialise in either permanent or temporary staffing and will be responsible for proactively identifying and developing relationships with businesses looking to grow. You will work closely with clients to identify top talent and build relationships with both current and future candidates.To succeed in this role, you will need to become a Subject Matter Expert in your chosen industry. This involves developing a comprehensive understanding of your potential clients, their strategies, culture, and recruitment practices. You will use a combination of sales, business development, marketing, and networking techniques to position Manpower as the supplier of choice, expanding your client portfolio and securing new business.Key ResponsibilitiesResearch and become a Subject Matter Expert in your chosen vertical, understanding client industries, strategies, culture, and recruitment needs.Use sales, business development, marketing, and networking techniques to position Manpower as the supplier of choice within target organisations.Build and maintain multiple relationships with existing clients to drive new opportunities and ensure long-lasting partnerships.Leverage social media for market research, client engagement, advertising roles, and attracting candidates.Proactively headhunt passive talent and match candidates to client vacancies.Prepare CVs and correspondence for suitable candidates to forward to clients.Organise interviews and provide feedback to both clients and candidates.Offer market insights to clients and candidates on salaries, pay rates, training, and career progression.Work towards and exceed targets, ensuring the successful completion of the recruitment process.Review and suggest improvements to recruitment policies and selection techniques.Lead by example, supporting junior associates throughout the recruitment lifecycle.Ensure compliance with company guidelines and recruitment standards.Qualify candidates before submitting them to clients, ensuring their suitability for the role.Brief candidates on job responsibilities, salary, and benefits, and manage the interview process.Experience & Skills RequiredStrong drive, resilience, and determination to succeed in a fast-paced environment.Passion for recruitment and a focus on growth.A proactive and motivated approach, with a growth mindset.Excellent communication and relationship-building skills.About ManpowerAt Manpower, our brand is driven by a commitment to offering candidates better job opportunities, consistent work, and a clear path to achieving their career goals. We provide clients with access to exceptional talent and actionable workforce insights that drive organisational success. Our team operates across three focused platforms: Strategic Clients, Skilled Specialist Recruitment, and UK Network Operations.Our ValuesClarity: We ensure transparency and accountability in achieving common goals, giving and receiving feedback to continuously improve.Care: We lead with respect, promoting diversity, inclusion, and belonging, while developing ourselves and others.Grow: We encourage collaboration and innovation, learning from successes and challenges to continually improve.Why Join Us?Manpower offers a clear path to success, a fun and inclusive environment, and shared values that help us achieve our ambitions together. If you are passionate about recruitment and eager to build a rewarding career, we'd love to hear from you.Apply now and take the next step in your professional journey with Manpower!
Recruitment Consultant
Royal Tunbridge Wells
| Permanent
| Competitive Salary + Uncapped Commission
360 Recruitment ConsultantLocation: Coventry, TN1Driving RequiredAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within sales, customer service and administration? We are looking for driven and ambitious individuals to join our winning team in Brook Street.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsFull UK Driving LicenseWhat you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why Join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your well being is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Recruitment Consultant
Royal Tunbridge Wells
| Permanent
| Competitive Salary + Uncapped Commission
360 Recruitment ConsultantLocation: Coventry, TN1Driving RequiredAre you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? Or maybe you are a self-motivated individual with valuable experience within sales, customer service and administration? We are looking for driven and ambitious individuals to join our winning team in Brook Street.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.About the role:Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs.Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients.Building strong relationships with clients and candidates alike to foster long term relationships.Developing your personal online brand and working towards achieving targets.Who we're looking for:An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment positionOr an ambitious individual with valuable experience within sales, customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeFirst class communication skillsFull UK Driving LicenseWhat you'll receive:Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Work life balance: Generous family friendly policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why Join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your well being is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now.At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.
Sales Manager - (Tech / IT)
City of London
| Permanent
| Hybrid + OTE
SALES MANAGER - IT / TECH Do you have IT recruitment / sales experience? Do you love bringing on new business and building key client relationships? Office in Central London (near Farringdon st) - Hybrid pattern.Training + OTE offered.IT 360 Recruitment experience is also welcome for this role. SUMMARY:The Experis' cross border business is driving innovation across the recruitment sector. Working across the full breadth of Manpower Group's 75+ countries, the team provides a unique and market leading solution to solve our client's talent issues. This is an exciting and unique opportunity to build on a strong recruitment sales background and work on something truly pioneering and global in nature.As a Business Development Manager, you will be expected to become an expert in global talent trends and employment markets, taking this knowledge to bring new business to the cross-border team across a range of new and existing clients. The role is to develop relationships with new clients; win and deliver new business across both staffing and IT Project Services sectors, and to promote the Cross-Border Solution across the wider marketplace. KEY RESPONSIBILITIESWork with management and the wider team to develop the sales strategy and grow our GP value across new clientsBuild a sales pipeline by identifying new business opportunities and generate leads through to client conversionDevelop and implement new client pursuit plans ('client first'), leveraging market intelligence to deliver immediate returns and long-term profitable relationshipsWork with the team to develop bespoke client specific solutions to create a differentiated value propositionWork across both Staffing and IT Services sectors to drive the cross-border solution's growth in high value marketsEnsure all sales activity and pipeline is tracked, qualified, and signed off in accordance with internal proceduresWork with the wider cross border team and international internal partners to maximise monetisation in accounts and ensure risk and compliance requirements are metBe a thought leader and expert in global IT markets, working specifically with multiple countries to develop key knowledge and create valueBe a brand ambassador for the wider IT services team to support overall strategic growth SKILLS AND COMPETENCIES:Pro-actively identifies new opportunities and approaches to attract and win new clientsMonitors performance to deliver against objectives/ deadlines / targetsNetworking and sales 'opener'. Builds wide and effective networks of contacts inside and outside the organisationSold innovative solutions to new clientsPuts the client first - demonstrates a commitment to meeting client's requirements and expectationsExperience of using data and trend analysis to inform future sales strategiesArticulate communicator, developed negotiation and persuasion skillsWorks in a systematic, structured way, plans and manages own time effectivelyStrong track record in driving profitable sales in the marketplaceUpholds the group values and behaves with integrity towards clients and prospectsMakes rational commercially sound business judgements from available informationProduces innovative new ideas/approaches/ insights Why work with us?Whilst working as a Senior Recruiter, enjoy these perks:24 days annual leave, plus bank holidays and your birthday offGreat opportunity within a technical IT / Tech led initiativeHybrid working within a global company at Experis part of ManpowerGroupEmployee recognition local rewards for employeesPlus, many other flexible and company benefits If you're an ambitious, sales-driven, and a proactive person, we look forward to hearing from you! At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.
Payroll Specialist
Uxbridge
| Permanent
| Competitive salary + Annual bonus
Payroll Specialist Uxbridge - HybridAbout the role:Supporting all payroll functions, ensuring staff are paid accurately and on time each pay period. Specialising in the operational aspects of the payroll department to achieve the highest levels of compliance and minimise exposure and risk to Manpower. Providing support to the Payroll Team Leader and Managers with the day-to-day operations of payroll. Contributing to the training and development of all team members, including cross-training oneself and others across all payroll functions to ensure a well-balanced team skill set. In addition to taking responsibility for an aligned business line or payroll area, collaborating with colleagues as a sub-team to ensure departmental goals and targets are met. Assisting in keeping processes and procedures up to date, capturing and implementing any specific business line issues or practices. Ensuring our customers have a positive experience with ManpowerGroup Payroll.Why Join Us?At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.Key Responsibilities:To perform tasks allocated from the activities of the team as a whole, this includes:Assisting with the day-to-day operational aspects of Payroll functionsAssist in the timely administration of overpayment process and YTD manual adjustments/net pay amendmentsCompletion of manual calculationsTax Year End tasksAssist with the maintenance of various Pension schemesResponsibility for ensuring timely completion of nominal ledger reconciliations, statutory and authorised returns to relevant bodies, in particular, the payment of all payroll disbursementsCompletion of National Statistics SurveysAssist with any payroll and system related issues including system testingSupport with the transition of any TUPE transfers to ensure that they are effectively transferred and that there are no payroll issuesValidate, audit and update payroll processes to ensure compliance and the meeting of the organisation's statutory and contractual obligations to its employees, government departments and stakeholdersSystem management- such as rolling over all annual entitlements such as sick and holiday accordingly.Responsible for the processing of ad-hoc payments/advances such as Chaps/Faster Payments and entry of missingP11d reconciliations and resolution of queries and submission to HMRC.Receive , record, and respond to HMRC relating to RTI, EDI, TAX , NI etcContribute to maintaining an accurate employee databaseMaintain and develop effective relationships with internal/external bodies such as HMRC/Pension Regulators.Assist the team to be compliant with Data Protection at all timesTo assist with project workAchieve deadlines, monitor progress, and removes barriers where possible, to ensure that work is completed on time. Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes, to minimise exposure and risk to the departmentEnsure that all work is conducted in accordance with Manpower's values and standardsOther tasks associated with the effective running of all payroll operationsPrincipal Competencies:Creates Winning RelationshipsInteract professionally with internal and external customersMaintain relationships at the relevant level with internal and external customers in the GroupCommunicate relationship details to the Team Leader/Payroll Manager and escalate issues accordinglyPromote the Department on a regular basis in internal, and external meetingsCommunicate the payroll process to internal and external customersAchievement OrientationAssist with the maintenance of Payroll Files on all employees of Manpower GroupResponsible for reconciliation/s according to payroll guidelinesEnsure payroll is completed, accurately and on time to ensure all Manpower Group employees receive their pay by due dateEnsure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvementsPersonal EffectivenessAssist with the resolution of all queries and raise relevant documentation.Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.Provide support to the payroll team and continue to provide a professional service in colleagues' absence.ResilienceDisplay a flexible approach to change.Maintain effective work behaviour whilst under pressure and during setbacks.Demonstrate an ability to deal with confrontational situations.Impact and InfluenceLead by example and inspire confidence.Demonstrate the ability to influence, persuade and motivate others.Demonstrate an adaptable style or approach in accordance with the situation or persons involved.Continuous ImprovementReceive and provide cross training to all group members.Implement agreed process changes in accordance with Manpower Group Guidelines.InnovationContribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change, and implementing these once agreed.ProfessionalismEnsure compliance with the HRMC and other legislative requirements.Ensure compliance with the Manpower accounting policies.Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation.Qualifications and Skills:A team playerEnthusiastic with a 'can do' positive attitude.Able to influence and persuade and support team membersShowing customer service orientation, enthusiastic and proactive qualities.Good interpersonal and organisational skillsA methodical approach with an emphasis on accuracy and attention to detailProven Supervisory skillsExcellent Written and oral communication skills.Excellent IT skills. (Microsoft Office)Good analytical skillsGood problem-solving skillsThorough knowledge of Payroll legislation desirable but not essentialWhat you'll receive:Competitive Pay: Base salary with opportunity of an annual company performance-based bonus.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Pension: Competitive plan with contributions that grow with your length of service.Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Family-Friendly Entitlements: Generous policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
Payroll Specialist
Uxbridge
| Permanent
| Competitive salary + Annual bonus
Payroll Specialist Uxbridge - HybridAbout the role:Supporting all payroll functions, ensuring staff are paid accurately and on time each pay period. Specialising in the operational aspects of the payroll department to achieve the highest levels of compliance and minimise exposure and risk to Manpower. Providing support to the Payroll Team Leader and Managers with the day-to-day operations of payroll. Contributing to the training and development of all team members, including cross-training oneself and others across all payroll functions to ensure a well-balanced team skill set. In addition to taking responsibility for an aligned business line or payroll area, collaborating with colleagues as a sub-team to ensure departmental goals and targets are met. Assisting in keeping processes and procedures up to date, capturing and implementing any specific business line issues or practices. Ensuring our customers have a positive experience with ManpowerGroup Payroll.Why Join Us?At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.Key Responsibilities:To perform tasks allocated from the activities of the team as a whole, this includes:Assisting with the day-to-day operational aspects of Payroll functionsAssist in the timely administration of overpayment process and YTD manual adjustments/net pay amendmentsCompletion of manual calculationsTax Year End tasksAssist with the maintenance of various Pension schemesResponsibility for ensuring timely completion of nominal ledger reconciliations, statutory and authorised returns to relevant bodies, in particular, the payment of all payroll disbursementsCompletion of National Statistics SurveysAssist with any payroll and system related issues including system testingSupport with the transition of any TUPE transfers to ensure that they are effectively transferred and that there are no payroll issuesValidate, audit and update payroll processes to ensure compliance and the meeting of the organisation's statutory and contractual obligations to its employees, government departments and stakeholdersSystem management- such as rolling over all annual entitlements such as sick and holiday accordingly.Responsible for the processing of ad-hoc payments/advances such as Chaps/Faster Payments and entry of missingP11d reconciliations and resolution of queries and submission to HMRC.Receive , record, and respond to HMRC relating to RTI, EDI, TAX , NI etcContribute to maintaining an accurate employee databaseMaintain and develop effective relationships with internal/external bodies such as HMRC/Pension Regulators.Assist the team to be compliant with Data Protection at all timesTo assist with project workAchieve deadlines, monitor progress, and removes barriers where possible, to ensure that work is completed on time. Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes, to minimise exposure and risk to the departmentEnsure that all work is conducted in accordance with Manpower's values and standardsOther tasks associated with the effective running of all payroll operationsPrincipal Competencies:Creates Winning RelationshipsInteract professionally with internal and external customersMaintain relationships at the relevant level with internal and external customers in the GroupCommunicate relationship details to the Team Leader/Payroll Manager and escalate issues accordinglyPromote the Department on a regular basis in internal, and external meetingsCommunicate the payroll process to internal and external customersAchievement OrientationAssist with the maintenance of Payroll Files on all employees of Manpower GroupResponsible for reconciliation/s according to payroll guidelinesEnsure payroll is completed, accurately and on time to ensure all Manpower Group employees receive their pay by due dateEnsure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvementsPersonal EffectivenessAssist with the resolution of all queries and raise relevant documentation.Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved.Provide support to the payroll team and continue to provide a professional service in colleagues' absence.ResilienceDisplay a flexible approach to change.Maintain effective work behaviour whilst under pressure and during setbacks.Demonstrate an ability to deal with confrontational situations.Impact and InfluenceLead by example and inspire confidence.Demonstrate the ability to influence, persuade and motivate others.Demonstrate an adaptable style or approach in accordance with the situation or persons involved.Continuous ImprovementReceive and provide cross training to all group members.Implement agreed process changes in accordance with Manpower Group Guidelines.InnovationContribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change, and implementing these once agreed.ProfessionalismEnsure compliance with the HRMC and other legislative requirements.Ensure compliance with the Manpower accounting policies.Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation.Qualifications and Skills:A team playerEnthusiastic with a 'can do' positive attitude.Able to influence and persuade and support team membersShowing customer service orientation, enthusiastic and proactive qualities.Good interpersonal and organisational skillsA methodical approach with an emphasis on accuracy and attention to detailProven Supervisory skillsExcellent Written and oral communication skills.Excellent IT skills. (Microsoft Office)Good analytical skillsGood problem-solving skillsThorough knowledge of Payroll legislation desirable but not essentialWhat you'll receive:Competitive Pay: Base salary with opportunity of an annual company performance-based bonus.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Pension: Competitive plan with contributions that grow with your length of service.Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Family-Friendly Entitlements: Generous policies, including an employee assistance programme.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.We get people and together we'll shape our future. Apply now.
HR - Account Sales Director
City of London
| Permanent
| Hybrid + OTE + Training offered
ACCOUNT SALES DIRECTOR Do you have HR solution selling experience?Do you love working in sales / new business? Office in Central London. Hybrid pattern.Office Hours: Monday - Friday. No weekends.** Sales / HR solutions selling experience is a MUST ** The successful candidate will deliver a client experience that reinforces the companies positioning and brand values. In addition, the Account Director will manage a defined territory of the UK within which to prospect, develop and win new business opportunities. You will need to have experience in selling solutions such as leadership, coaching and development for this role** Job Responsibilities:Proactively devise annual account development plans for existing clients to o Execute Talent Management and Workforce Career Management sales to achieve and exceed quarterly and annual revenue targetsMaintain a total pipeline from both existing clients and new business prospects, and achieve a small number of additional KPIs in place to underpin sales focus and successCollaborate with and co-ordinate the efforts of other functions to deliver the desired client experience and targeted billingsNegotiate commercial terms for all projects, making sure that these comply with company standardEnsure agreed SLAs and project deliverables are achievedEstablish excellent client contact relationshipsIncrease the web of influence and number of contacts within each client accountMaintain regular contact across the account including regular account reviews, invitations to events, thought leadership distribution and HR team meetings. Skills, Knowledge & Attributes:Proven experience of cross and up selling to clients.Proven Account Management experience.Proven New Business Development Experience.Proven experience of project implementation for a client.Experience of dealing with customer complaints What's on offer?Amazing potential development and stability in a large organisationHybrid working and Generous and flexible company benefitsWorking in a team of experienced consultantsWork the ethical way - Join a business that has been named one of the world's most ethical for fifteen years running! To apply, please submit your resume outlining your relevant experience and qualifications. We look forward to reviewing your application. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.