Service Delivery Consultant

Delivery Recruitment Consultant

Delivery Recruitment Consultant - 6 month FTC with potential to go permanentBase salary of £24k + monthly bonusBradford - Hybrid workingWe are looking for driven and ambitious individuals from customer service background to join our winning team in Brook Street. As a Delivery Recruitment Consultant you will proactively engage with candidates and place them into meaningful temporary or permanent employment with our clients within the Public Sector as well as undertake administrative tasks, ensure candidates are compliant, correspond with candidates via phone and email and ensure all databases are kept up to date with accurate information. If you are a team player with great customer service skills, excellent attention to detail and able to multitask efficiently whilst handling large volume of tasks, this role is perfect for you.We are proud to be Brook StreetCommitted to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About the role:Proactively engage with candidates to meet client requirementsTake ownership of candidate onboarding, right to work and compliance checksConducting telephone screening for applicants and arranging interviewsDealing with and co-ordinating responses to ad-hoc contract issues and problemsEnsure compliance with company, client, and legislative requirements.Maintain and control accurate data using legislative and company systemsEnsure an effective and secure system for all information /data including paper-based documentsSustain existing client relationships and maximise new business to increase revenueProvide excellent customer servicePromote Brook Street's professional image.Who we're looking for:An ambitious individual with valuable experience within customer service and administrative roles.A strong work ethic and hunger to learnAmbition, drive, and a money motivated attitudeWhat you'll receive:Bespoke Training: On the job & online training programme to ensure your successCompensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.Pension: Competitive plan with contributions that grow with your length of service.Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.Why join us?At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.About us:Your local recruitment expertsWe are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Press Officer

Job Title: Press Officer Location: London - HybridSalary: CompetitiveRole Overview:This Press Officer will play a pivotal role in our dynamic Brand, Comms and Content Team, responsible for successful delivery of PR campaigns across the four brands within ManpowerGroup, core thought leadership activity, corporate affairs events and other activity, whilst also balancing administrative duties to assist in the smooth running of the team. The Press Officer will take a strategic audience-led approach to ensure maximum quality coverage in a range of target media, including print, online, broadcast and social media platforms. The role involves working closely with our spokespeople, market intelligence team and our global colleagues. The Press Officer will be joining at a critical time for the team which has been reshaped to deliver the best possible outcome and rollout a strategic approach to press activity for ManpowerGroup and each of its brands. The Brand, Comms and Content team is a part of the wider marketing team, leading audience-led campaigns for a diverse range of market intelligence and thought leadership which engages audiences in key labour market issues, policy challenges and offers positive solutions to our candidates and clients. Guided by a data-led approach and in close coordination with our other in-house teams, such as design and lead generation, we craft and execute multi-channel strategies aimed at elevating brand awareness, developing sales opportunities and cementing our standing as a thought leader in the labour market space.What we are looking for: Campaign DeliveryLead our flagship thought leadership programme, quarterly employment survey MEOS, from data reception and story creation to press roll-out; supporting spokespeople and business directors in their understanding; press release and outreach; liaison and organisation of interviews.Develop and execute strategic and creative PR campaigns that drive brand awareness, leveraging data insights to tailor messaging and maximise engagement across media channels.Shaping key campaign timelines and messages, which concurrently aligns with and increases the awareness of the overall brand.Collaborating with marketing and social media colleagues to ensure PR campaigns integrate with marketing and social media campaigns for fully cohesive, impactful and candidate- or client-first communications.Researching, updating and building target media lists, pitching as appropriate a range of listings, previews, feature and broadcast content ideas, securing coverage in line with ManpowerGroup UK's goals.Researching, building and updating 'golden targets' press relationships, creating opportunities for content creation which support PR objectives - amplifying campaign and brand messaging, driving engagement and expanding audience reach.Writing engaging copy for press releases and media alerts, briefing in leadership across the organisation.Briefing spokespeople for interviews and attending interviews where possible.Co-ordinating and communicating press activity with all relevant internal departments.Working with external agencies and partners as necessary.Setting appropriate budgets for the allocated campaigns and ensuring costs are kept within budget.Handling day-to-day press enquiries and escalating issues to appropriate teams as required.Regular reporting to senior leadership and creating evaluation reports to measure effectiveness of campaigns and track ongoing KPIs / SOV metrics using appropriate tools.Press Office Support and Management:Support with timely responses to media enquiries to the press office, by phone, in person and email.Support in capturing and analysing media coverage, writing regular reports and campaign evaluations.Manage the day-to-day contact with media monitoring and media database service providers.Manage press subscriptions.Support with departmental financial processes, such as submitting invoices for payment.Skills, knowledge & expertise required for the role:Proven experience of working in a busy press office/agency.Strong evidence of devising and implementing successful PR campaigns and juggling several campaigns at once, which target the relevant audiences and explore opportunities to reach new audiences.Demonstrable collaboration with a range of partners, ensuring the appropriate balance is found between mutual PR goals.Excellent knowledge of the general media and news agenda / landscape and an avid interest in consuming news and trends.Tested track record of balancing press office support and management with campaign work.Excellent knowledge and interest in economics, labour market and current affairs.Knowledge and understanding of social media and marketing.Excellent communication skills (both verbal and written), with the ability to communicate effectively with a variety of stakeholders.Excellent organisational skills, with scrupulous attention to detail.Skilled at turning creative thinking into achievable actions and results.Strong ability to prioritise and be flexible with workloads.Keen ability to work both using own initiative and as a team player.Willingness and motivation to complete tasks to best of ability, no matter how big or small.Flexibility and adaptability to change.Numeracy and IT skills, including working knowledge of MS Office applications and spreadsheets, ability to accurately interpret market research data and ability to learn new systems and software quickly.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.

Senior Legal Counsel

Job Title: Senior Legal CounselLocation: London - HybridSalary: CompetitiveAbout the Role:We are seeking a highly skilled and experienced Senior Legal Counsel to join our legal team. You will be responsible for drafting and negotiating contracts across the full spectrum of our recruitment business and its subsidiaries, providing expert commercial legal support.What You'll Be DoingSupporting all business units with a focus on commercial and contractual mattersDrafting, reviewing and negotiating contracts and transactions, assisting with commercial negotiationsProviding legal support for business activities including tenders and service contracts with various clientsOffering advice and support on ad hoc legal queries specific to the recruitment sectorKeeping the legal department and business informed of relevant commercial legal developments and legislationBuilding strong relationships with the business to understand their needs and proactively support themManaging litigation matters, including handling basic county court claimsOutsourcing contract law negotiation experience including TUPEHandling employment law issues as they ariseAdvising on GDPR compliance and negotiating IT contractsSupervising junior team members on an ad hoc basis when requiredAbout You:You have a minimum of 7 years' PQE, ideally gained in-houseYou possess a sound understanding of contract and commercial law best practicesExperience and knowledge of outsourcing, recruitment sector law, contract law, data protection, marketing, and IT lawProven litigation experienceFamiliarity with the Conduct of Employment Businesses and Employment Agencies Regulations 2003Strong drafting skills and the ability to provide clear, practical, solutions-based adviceExcellent decision-making and problem-solving abilitiesCapable of prioritising workload and meeting tight deadlinesConfident working both independently and as part of a teamExcellent client care and interpersonal skillsStrong time management and IT skillsWhy Join Us?This is a fantastic opportunity to take a senior legal role within a forward-thinking recruitment business, where your expertise will directly influence business success. We offer a supportive, hybrid working environment and the chance to work alongside a collaborative team.About us:ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.We can only consider candidates who reside in the United Kingdom and hold full right to work.