Account Director

Principal Talent Acquisition Partner

Talent Solutions are thrilled to be hiring for a Principal Talent Acquisition Partner based in Bristol.The Principal Talent Acquisition Partner is responsible for managing full-cycle hiring processes, driving delivery excellence, and mentoring recruitment teams. This role combines deep expertise in sourcing niche talent, stakeholder engagement, and data driven strategy to support complex client environments. The Principal TAP not only owns requisitions and delivers hires but also influences recruitment strategy and contributes to continuous improvement across the RPO program. The Principal TAP will often collaborate with sourcing specialists and may guide others informally, contributing to the overall success of the RPO delivery model.Key AccountabilitiesDesign and execute recruitment strategies aligned with client business objectives.Manage requisitions from intake to offer, ensuring adherence to SLAs and KPIs.Source and engage candidates with rare and in-demand skills using creative and data informed methods.Owns recruitment for senior or highly specialised roles, critical projects, or high-volume, business critical hiring initiatives.Conduct market research and leverage analytics to optimise sourcing and hiring outcomes.Act as the primary point of contact for stakeholders within a designated function or business area. Build and maintain strong, trusted relationships with hiring managers and HR partners, providing guidance on workforce planning, market insights and talent strategy.Manages multi-stakeholder recruitment processes with increased visibility and accountability.Provide stakeholders with market intelligence, salary benchmarking, and competitor insight to support strategic hiring decisions. Advise on talent trends and pipeline development to address current and future workforce needs.Build consultative relationships with hiring managers, HR, and client stakeholders.Provide strategic guidance on recruitment processes, sourcing options, and market trends.Deliver exceptional candidate experiences through clear communication and support.Schedule regular check-in meetings with clients to review recruitment progress, address any concerns or challenges, and align on recruitment priorities.Engage and manage a 3rd party supply chain where needed to ensure roles that require additional support receive it.Track supplier performance and ensure quality checks and processes are in place and performance is high, whilst ensuring process is followed.Track and analyse recruitment metrics to identify areas for improvement.Present recruitment performance data, metrics, and insights within their assigned function or business area.Conduct root cause analysis and implement data-driven solutions.Collaborate with internal teams and supply chain partners to ensure quality and compliance.Share workforce insights and recruitment expertise across platforms.Stay abreast of industry trends and attend relevant events to promote employer brand.Translate workforce intelligence into actionable recommendations for clients.Coach and mentor Talent Acquisition Partners and Talent Associate PartnersOversee quality of delivery and mitigate risks to account health and client satisfaction.Manages Multi-Scope or Multi Region stakeholder processes with higher visibility and strategic influence. (Multi-Scope or Multi-Region - Covers several business units, countries, or brands.)Designs recruitment strategies; leads complex or critical hiring initiativesIncreased GP per FTE/Higher financial KPI targetsRequired Experience & SkillsMinimum 5 years of full-cycle recruitment experience (RPO or in-house).Proven success sourcing talent across Engineering, IT, Finance or Corporate functions.Experience leading or mentoring recruitment teams in complex environments.Proficiency with ATS, CRM and sourcing platforms.Nice to HavesExperience in strategic workforce planning or talent intelligence.Exposure to supplier management and vendor performance tracking.Familiarity with recruitment marketing and employer branding.Participation in industry events or professional networks.Observable Skills & BehaviorsDrives for Results: Achieves ambitious goals and thrives in fast-paced environments.Learns and Adapts: Embraces change and seeks continuous improvement.Solves Problems: Uses data and judgment to make sound decisions.Focuses on Clients and Candidates: Builds trust and delivers exceptional service.Communicates Effectively: Clear, persuasive, and professional in all interactions.Provides Proactive Support: Mentors others and fosters development.Collaborates to Win: Works effectively across teams and functions.Unleashes Human Potential: Develops high-performing teams and promotes growth.Disciplined Execution: Maintains focus and accountability to deliver results.Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do and builds on our successes.

Senior Client Relationship Manager

Senior Client Relationship Manager - Hybrid RoleWe are looking for an experienced Client Relationship Manager (CRM) to be the primary face of our VMS programme. While the Implementation Lead manages the technical rollout, this role is all about client, contractor, and stakeholder engagement, ensuring smooth adoption, strong relationships, and commercial growth. Experience within Insurance, Financial Services, or Banking is highly desirable, as you will be supporting complex, regulated environments.What You'll DoAct as the trusted point of contact for the client, contractors, and internal teams.Build strong relationships across Procurement, HR, Operations, Finance, and business units.Handle escalations calmly, protecting programme credibility and confidence.Collaborate with the Implementation Lead and SMEs to ensure smooth delivery and adoption.Drive engagement, support onboarding, and translate technical solutions into clear business value.Identify and embed new opportunities across Talent Solutions, SOW, MSP/RPO, Project & Managed Services, and digital transformation.Support commercial growth with proposals, presentations, and account expansion plans.Key ResponsibilitiesMaintain regular client contact and onsite presence (2-3 days/week).Facilitate governance meetings and reporting packs.Support supplier performance reviews and vendor optimisation.Map organisational structures to uncover growth areas and stakeholders.What Success Looks LikeStrong, trusted relationships with all client stakeholders.Smooth adoption and engagement with the VMS programme.Expanded adoption of TAPFIN/Experis services across the account.Recognised as the calm, reliable, professional face of the programme.If you have FS/Insurance/Banking experience and thrive in client-focused roles, get in touch ASAP - we want to hear from you!

Delivery Consultant

Delivery Consultant - NottinghamSalary up to 26K, role based fully on site​Manpower are proud to be looking for a Delivery Consultant to support an exciting new client. This is a fantastic opportunity for a motivated and dynamic professional to join our team, helping to drive recruitment excellence, deliver exceptional service, and make a real impact on a growing account.​Job Purpose:The Delivery Consultant is responsible for achieving agreed performance targets and driving consistent growth within assigned accounts. This is achieved through fulfilling recruitment orders, managing employee relations, ensuring compliance, and delivering exceptional client and workforce service. The role requires close collaboration with local and wider account teams to support operational excellence.​Key Responsibilities:Recruitment & Workforce Fulfilment:Fulfil all recruitment orders within agreed SLAs and achieve KPI targets.Proactively identify and meet additional recruitment and fulfilment needs.Coordinate and maintain staffing levels, responding with agility to changing client requirements.Manage local recruitment campaigns to ensure a pipeline of qualified candidates.Ensure high levels of onboarding compliance and continuous workforce engagement.​Client & Employee Relations:Support, advise, and coach on employee relations, recruitment, selection, and change management.Respond to contingent workforce and client queries accurately and promptly.Monitor workforce attrition and implement retention initiatives.Maintain high worker and client satisfaction (NPS), escalating issues where necessary.Consult with client stakeholders on employment matters, ensuring compliance and duty of care.​Service Delivery & Reporting:Maintain accurate records and reporting on workforce targets, KPIs, and client deliverables.Keep clients updated on recruitment activities, onboarding, fulfilment, performance issues, and investigations.Provide market insights and support business growth opportunities.Champion Manpower's brand and values in all client interactions.​Compliance & Risk Management:Ensure all activities comply with company policies, procedures, legal requirements, and health & safety standards.Identify, respond, and escalate risks that could impact contractual obligations.Maintain high levels of administrative compliance and accurate documentation.​Other Responsibilities:Participate in ad-hoc projects and initiatives to support the wider team.Build strong relationships with internal and external stakeholders.​Key Attributes:Adaptability: Comfortable with ambiguity, complexity, and change.Drive: Energetic, motivated, and focused on delivering results.Endurance: Resilient, tenacious, and able to thrive in a fast-paced environment.Brightness: Intellectually curious, continuously learning, and sharp in problem-solving.​What You Will Bring:Strong business and commercial acumen.High learnability and ability to interpret complex business data.Proficiency in IT tools including Word, Excel, and PowerPoint.Excellent communication skills, including presenting to senior management.Experience managing teams and developing client relationships.Knowledge of recruitment processes, HR practices, and business improvement methods.Proven experience managing complex projects.Strong personal brand and social capital.Agility and flexibility to meet evolving business demands.​Our Commitment:At ManpowerGroup, we value diversity, equity, and inclusion, fostering an environment where everyone can reach their personal best. We are a Level 3 Disability Confident Leader, committed to supporting those with disabilities into meaningful employment.​Mental health and wellbeing are central to our culture, with trained Mental Health First Aiders across the organization. Reasonable adjustments are available to support candidates through the application process.

Branch Manager

Location: Southampton (Based fully on site)Role level: Senior - Reporting to Head of Staffing Driving License ESSENTIAL Role Summary: The Branch Manager is responsible for Manpower's UK brand delivery within a designated region of the UK for Convenience temporary and permanent business across all verticals within the Manpower specialisms - driving, logistics, manufacturing and ancillary, you will be expected to maximise GP opportunity throughout your client base in each of these core areas. You will lead a dedicated team of consultants focused on delivering temporary workforce solutions to both national accounts and retail business. Your dedicated team may be made of pure 360 retail consultants along with pure delivery consultants that have separate focus driving a high ROI. The region will be managed from one central office with your consultant team being based within this with the wider geography of regional responsibility. Key ResponsibilitiesSales:Ensures strong business mix of Manpower SpecialismsActively leads business development through the teamMeets clients and drives new business opportunity across all verticals Strategy:Translates, implements and drives strategy as set by the Head of StaffingInfluences strategy through active feedbackDelivers regional goals as set by the Head of staffing in line with wider strategy Collaboration:Performance accountabilityWorks with the Operational excellence team to drive efficient businessWorks with the head of driving to maintain logistics footprint and ensure legal compliance People:Builds a diverse talent pipelineCoach direct reports to build capabilityCreates time for wider team that enables a coaching environment to focus and achieve performance expectationsA "One Manpower" mind-set is critical - you will be collaborating with peers across the brands and support functions to drive successful outcomes across the wider business. You will also be directly responsible for implementing the Manpower brand strategy and ensuring alignment across your peer group developing your area of responsibility with a corporate mind-set. You will demonstrate flexibility and agility, embracing corporate initiatives and gaining support and followership from your teams, and will adopt digital recruitment strategies, ensuring your teams are using up to date and relevant channels to recruit for our clients. Self-Development:Develops relationships across front and back office and ManpowerGroup brandsDemonstrates growth mind-setBuilds profile through thought leadership and networking within region. Efficiency:Understanding P&L including ratio managementDrives system adoption and utilisationData Analytics/ metrics as part of business thinking. Experience/Skills required:Previous experience managing staff in a sales environmentProven track record of maximising business developmentExperience in developing businesses with temporary staffing workforceUnderstanding the importance of collaborationCoaching and influencing staff. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Delivery Recruitment Consultant

Brook Street PSR are thrilled to be hiring for a Delivery Consultant to join our team in Cardiff.What will you be doing?As a Delivery Consultant, you will manage client relationships, source and onboard candidates. This role requires effective liaison with both clients and candidates, ensuring smooth communication and a high level of service throughout the recruitment process. Additionally, you will be responsible for ensuring compliance, supporting clients' requirements, and managing worker welfare once placements are made.Core ResponsibilitiesUnderstand client needs and provide recruitment adviseAdvertise roles, source candidates and ensure complianceManage candidate submissions and coordinate interviewsOversee candidate onboarding and initial supportMaintain regular check-ins with clients and address concernsConduct onsite visits and communicate updates to clients and candidatesClient EngagementProvide expert advice on role specifications, industry trends, and recruitment strategiesOffer consultative services on advertising and candidate engagementLiaise with clients regarding the submission process, providing clear communication around CVs, interviews, and rolesConfidently present candidates to clients, highlighting their skills and suitabilityConduct regular onsite visits to clients, ensuring the workforce is aligned with client expectationsAct as a key communication channel between candidates and clients regarding pay reviews, legislative changes, and other relevant discussionsVacancy ManagementAdvertise roles confidently, utilizing AI tools to craft compelling job advertsWork with the Team Manager to review advertising strategies and evaluate their effectivenessArrange and schedule interviews between clients and candidates, ensuring both parties are well-preparedMonitor contract end dates and ensure timely discussions with clients for assignment extensionsCandidate ManagementProactively source candidates using various platforms, ensuring candidates meet compliance requirementsComplete full candidate registrations, eligibility checks, and verify required documentationConduct initial screening interviews to assess suitability for rolesServe as the main point of contact for candidates to ensure their first day and week go smoothlyHandle employee issues such as sickness, return-to-work processes, performance conversations, grievance handling, and mental health-related adaptationsSkills / Experience RequiredProven experience in a recruitment or talent acquisition role, ideally in a consultative capacityStrong interpersonal and communication skills with the ability to build and maintaining relationships with both clients and candidatesConfidence in adverting roles and leveraging AI tools to enhance job advertisementAbility to the manage the end-to-end recruitment process, including candidate sourcing, registration, compliance and placementStrong organizational skills with the ability to juggle multiple tasks and meet deadlines.Understanding of compliance regulations and the ability to carry out eligibility checksKnowledge of the employment market and the ability to provide clients with market insights and adviceComfort with onsite client visits and addressing employee welfare concerns About Brook Street: Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK.Central government, non-departmental public bodies, arm's length bodies and executive agencies. We know the structure. We know the pressure. We know how to deliver.We're a proud partner on the Public Sector Resourcing (PSR) framework, trusted to handle all administration and clerical hiring across government. On any day, we manage up to 11,000 contingent workers across the Public Sector. Our StandardsAt ManpowerGroup, we believe that success is built on a foundation of accountability and commitment to our standards at every level. These standards are not just guidelines; they are integral to our culture and are embraced by everyone, from entry-level employees to senior leadership. To be successful, each of us must be accountable for delivering on these standards. They are designed to support performance, development, and career progression, ensuring that we all have a clear understanding of what success looks like at each level of our organisation. We all lead ourselves and others-our teams, our clients, and our stakeholders. By living our standards, we create a cohesive and supportive environment where everyone can thrive and contribute to our collective success. Throughout your career at Brook Street, you will be expected to demonstrate living our standards as detailed below.Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Delivery Recruitment Consultant

Brook Street PSR are thrilled to be hiring for a Delivery Consultant to join our team in Cardiff.What will you be doing?As a Delivery Consultant, you will manage client relationships, source and onboard candidates. This role requires effective liaison with both clients and candidates, ensuring smooth communication and a high level of service throughout the recruitment process. Additionally, you will be responsible for ensuring compliance, supporting clients' requirements, and managing worker welfare once placements are made.Core ResponsibilitiesUnderstand client needs and provide recruitment adviseAdvertise roles, source candidates and ensure complianceManage candidate submissions and coordinate interviewsOversee candidate onboarding and initial supportMaintain regular check-ins with clients and address concernsConduct onsite visits and communicate updates to clients and candidatesClient EngagementProvide expert advice on role specifications, industry trends, and recruitment strategiesOffer consultative services on advertising and candidate engagementLiaise with clients regarding the submission process, providing clear communication around CVs, interviews, and rolesConfidently present candidates to clients, highlighting their skills and suitabilityConduct regular onsite visits to clients, ensuring the workforce is aligned with client expectationsAct as a key communication channel between candidates and clients regarding pay reviews, legislative changes, and other relevant discussionsVacancy ManagementAdvertise roles confidently, utilizing AI tools to craft compelling job advertsWork with the Team Manager to review advertising strategies and evaluate their effectivenessArrange and schedule interviews between clients and candidates, ensuring both parties are well-preparedMonitor contract end dates and ensure timely discussions with clients for assignment extensionsCandidate ManagementProactively source candidates using various platforms, ensuring candidates meet compliance requirementsComplete full candidate registrations, eligibility checks, and verify required documentationConduct initial screening interviews to assess suitability for rolesServe as the main point of contact for candidates to ensure their first day and week go smoothlyHandle employee issues such as sickness, return-to-work processes, performance conversations, grievance handling, and mental health-related adaptationsSkills / Experience RequiredProven experience in a recruitment or talent acquisition role, ideally in a consultative capacityStrong interpersonal and communication skills with the ability to build and maintaining relationships with both clients and candidatesConfidence in adverting roles and leveraging AI tools to enhance job advertisementAbility to the manage the end-to-end recruitment process, including candidate sourcing, registration, compliance and placementStrong organizational skills with the ability to juggle multiple tasks and meet deadlines.Understanding of compliance regulations and the ability to carry out eligibility checksKnowledge of the employment market and the ability to provide clients with market insights and adviceComfort with onsite client visits and addressing employee welfare concerns About Brook Street: Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK.Central government, non-departmental public bodies, arm's length bodies and executive agencies. We know the structure. We know the pressure. We know how to deliver.We're a proud partner on the Public Sector Resourcing (PSR) framework, trusted to handle all administration and clerical hiring across government. On any day, we manage up to 11,000 contingent workers across the Public Sector. Our StandardsAt ManpowerGroup, we believe that success is built on a foundation of accountability and commitment to our standards at every level. These standards are not just guidelines; they are integral to our culture and are embraced by everyone, from entry-level employees to senior leadership. To be successful, each of us must be accountable for delivering on these standards. They are designed to support performance, development, and career progression, ensuring that we all have a clear understanding of what success looks like at each level of our organisation. We all lead ourselves and others-our teams, our clients, and our stakeholders. By living our standards, we create a cohesive and supportive environment where everyone can thrive and contribute to our collective success. Throughout your career at Brook Street, you will be expected to demonstrate living our standards as detailed below.Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition.

Recruitment Consultant

Please note a Driving License and access to own vehicle is ESSENTIAL Manpower is pleased to be recruiting for a Recruitment Consultant to join our team in Acton.In this role, you will specialise in either permanent or temporary staffing solutions. Your primary responsibility will be to proactively identify and build relationships with businesses seeking growth and help them secure top talent. You will also develop strong connections with current and future candidates to ensure successful placements. About ManpowerManpower is a global leader in workforce solutions, connecting talent to meaningful work for over 70 years. We partner with organisations of all sizes to provide recruitment expertise and innovative staffing solutions. Our mission is to help businesses thrive by finding the right people and to help individuals achieve their career ambitions. At Manpower, we value diversity, inclusion, and continuous development, creating an environment where everyone can succeed. Key ResponsibilitiesBecome a Subject Matter Expert in your chosen market vertical by researching and understanding client industries, strategies, work culture, and recruitment practices.Use sales, business development, marketing, and networking techniques to position Manpower as a supplier of choice, winning new business and building a strong client portfolio.Develop multiple relationships within existing clients to grow opportunities and maintain long-term partnerships.Leverage social media for market research, client engagement, job advertising, candidate attraction, and relationship building.Headhunt passive talent and approach suitable candidates who are currently employed.Utilise candidate databases to match candidates to client vacancies.Manage the end-to-end recruitment process: reviewing applications, shortlisting, qualifying candidates, and preparing CVs for submission.Brief candidates on job responsibilities, salary, and benefits, and organise interviews while providing timely feedback.Negotiate salaries and rates with clients and candidates.Provide market insights on salaries, pay rates, training, and career progression.Work towards and exceed individual and team targets.Ensure compliance with recruitment policies and legal guidelines.Continuously review recruitment strategies to improve effectiveness. Experience & Skills RequiredStrong drive, determination, and resilience.High levels of motivation and passion for recruitment.Ability to maintain focus and demonstrate a growth mindset.Excellent communication and relationship-building skills. Our StandardsClarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition. How to ApplyIf you're ready to take the next step in your recruitment career, apply now by clicking the link below.